Greystar, Momento Elephant & Castle

Please tell us about the good and bad aspects of living in your local area:

The building is very well located and lots of restaurants , bars, cafes and good connectivity . Never had any major issues and been comfortable so far.

How has the building management responded to any problems or issues you have raised:

Yes they have always responded and offered timely solutions.

Please share one thing (or more) which you wish you had known before you moved in:

No major feedback as such and all information can be obtained from reception.

Please tell us about the good and bad aspects of living in your local area:

Living here has been a fantastic experience. Everything you could possibly need is within easy walking distance, which makes daily life so convenient. Despite being located in Surrey rather than central London, the area has excellent amenities nearby. There are plenty of grocery stores, clothing shops, restaurants, and even a cinema just a short walk away. One thing I really appreciated was that even an emergency veterinary clinic was only around a 20-minute walk from the property, which was incredibly reassuring as a pet owner. The riverside is another highlight of the area, offering beautiful views and lovely walking routes to relax and unwind. Overall, the location combines convenience, accessibility, and a pleasant atmosphere, making it a great place to live.

How has the building management responded to any problems or issues you have raised:

The maintenance team is good. Whenever an issue is reported, they are quick to respond and typically take action within 24 hours. In many cases, problems are resolved on the same day, which demonstrates their commitment to providing a high standard of service and ensuring residents are comfortable. Their efficiency and proactive approach give residents confidence that any concerns will be addressed promptly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I would have liked to know before moving in is that the building is completely keyless and physical fobs are not available upon request.

Please tell us about the good and bad aspects of living in your local area:

Power Yard is a luxurious living experience with a range of different amenities offered. Travelling is super convenient with Bermondsey station only located two minutes away. The on-site maintenance team are great with any problems responded to very promptly.

How has the building management responded to any problems or issues you have raised:

Very efficiently. The onsite maintenance team are lovely

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew more about the future amenities that are going to be available at Pearl Yard and whether all residents will have access to all amenities even where one amenity is located in a different building to where my apartment is located

Please tell us about the good and bad aspects of living in your local area:

Considering the price and location, I think it offers good value for money. There aren’t many restaurants or shops within the immediate area, but having the train and tram station directly opposite is a major advantage. It makes commuting and travelling to other areas very convenient. Overall, the transport links make up for the limited local amenities.

How has the building management responded to any problems or issues you have raised:

The building management team has been responsive whenever I’ve raised an issue. They acknowledge the problem and aim to resolve it around three working days. For example, when I noticed that I hadn’t received the inventory PDF, they took note of it and arranged to follow up.

Please share one thing (or more) which you wish you had known before you moved in:

I would recommend clarifying which utilities and services are included in the tenancy and which need to be arranged separately. It can save you quite a bit of time and confusion after moving in.

Please tell us about the good and bad aspects of living in your local area:

Very well located. Close to shops close to transport. Waste disposal is very very easy. Secure environment.

How has the building management responded to any problems or issues you have raised:

Everybody is very helpful and responsive. We are being taken careof

Please share one thing (or more) which you wish you had known before you moved in:

.it is not a big deal but we would like to know that the car park capacity is not eni9ugh.