Josh Hardy, the managing director and founder of HAP Lettings (Home And Property) has been involved with property for the last 20 years. Having been involved with growing a small independent letting agency into one of Glasgow's largest, which was then sold to a large PLC Property company, Josh's sole focus is keeping HAP Lettings an independent local company personally looking after our clients.
HAP Lettings first opened in Queen Street in the centre of Glasgow. It was here where the business grew rapidly from a team of two to our friendly team we have now. To accommodate our growing team, in June 2014 we moved to our shop premises on Great Western Road. This location has proved extremely beneficial in that we have a very busy main road presence and we can reach most parts of Glasgow within twenty minutes.
We want to be the agent of choice for anyone considering letting a property, Landlord or Tenant, by being the best in our profession. We will provide an outstanding level of service to our clients, making moving an easy seamless and pleasurable experience. This is delivered by making clients feels special and by providing a full range of services.
We believe in building a long term relationship with our clients and will stay in contact with clients long after their transaction has concluded so we remain the agent of choice. 70% of our business will comes from recommendations and referrals by delivering exceptional service and simply asking for the business.
OUR CLIENTS - are the most important part of our business. Our main focus is to deliver outstanding service, making moving an easy, seamless & pleasurable experience.
OUR TEAM - is our most valuable asset and we work together in an atmosphere of fun and respect. We support each other to deliver exceptional customer care and achieve our personal goals.
OUR BUSINESS - provides a one-stop service for all property letting matters. Our business is built on 7 strong principles and we have a shared vision to be the best in our profession both in terms of service and results. • INTEGRITY • TEAMWORK • PASSION • PROFESSIONALISM • FUN • CHANGE • CARING • INDUSTRIOUS
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