HOME, Chelmsford

Can't recommend HOME enough. Our sale was very complex and stressful, however Jo was absolutely amazing throughout and had all the time in the world for us and did all that she could to keep things moving. The initial valuation, the viewings and overall communication and organisation from everyone at HOME was fantastic. We had used a 'high street' estate agent prior to HOME which was an absolute waste of time and the difference in overall service is huge. Thank you for everything! April 2024

Home Partnership sold our property within a week for above the asking price. Stacy, Jo and team were superb and made a stressful situation a much easier one. April 2024

Having used Home before we already knew we'd receive a first class service and we certainly did, from the moment we made contact with them! Upon reaching out to them to discuss putting our house on the market, we received their help, support and advice plus the benefit of their many years experience to decide the best approach to market our house and the likely value we'd achieve. It was an open and honest conversation together with lots of tips on how to present our home for the photographs and viewings to maximise its potential. We received a personalised detailed presentation which is so helpful, easy to understand, no jargon. Communication throughout is fantastic, whether that be by phone, in person or via the emails and text message updates we received. They also have an App (Keysio) that's updated as the sale progresses so you can see the present position for yourself. Every single person we met and/or spoke to at Home were lovely, they couldn't be more friendly and helpful. The marketing approach they recommended worked incredibly well and we had several viewings and several offers. Home managed these throughout and yet again communication was brilliant. They carried out negotiations on our behalf and once we'd accepted an offer they worked hard to progress the matter. They were in constant communication with ourselves, our buyers, our sellers and all of the legal teams involved. We cannot thank them enough for all of their hard work and fantastic support. We highly recommend them and would definitely use them should we decide to move again in the future! March 2024

Home sold my house in difficult market conditions but their expertise in managing the sales process made all the difference. A first class service. January 2024

From the initial meeting with Sam looking to market the property and his guidance as to a realistic valuation which helped sell it quickly, to the marketing and photos which were great. Ellie sending various documents as and when required and Jo who has been a real asset keeping me updated with the ongoing progress, liaising with all involved in the chain once the sale was agreed. Excellent professional and friendly all round, would definitely recommend using their services. August 2024

Great estate agents. Honest valuations, team work really hard and really well together to get you the best result. We recommend HOME to all of our friends. August 2024

We are so glad we chose Jo as our mortgage advisor. From day 1, she was so helpful & attentive & answered all of our questions promptly. Jo is so informative and breaks down each step of the mortgage application process! She made it easy for us to understand as first time buyers & was truly amazing - we cannot thank you enough :) March 2025

Thank you to the excellent Team @ HOME Partnership Estate Agent Chelmsford. For helping us find and close our recent house purchase. It was not simple and Jo Stewart is a briiliant closer. She stayed calm and preservered through stressful transactional situations. It all started off with Sam Parker being able to get us the first and the most important viewing within a few hours of requesting for it. In addition, we got excellent support and advise from the Mortgage Advisors at HOME, namely Gemma Reynolds ably supported by Lisa Riches. They are all very professional, helpful, patient , problem solving and communicative. Highly Recommended. January 2025

Everyone I have spoken to at Home Partnership has been friendly and professional, made what could have been a daunting experience a very easy and pleasant one, thank you. Thanks especially to Steve, Sam and Abbie who I have dealt with so far. December 2024

Having used several estate agents in the past, Home are a refreshing cut above the rest. From initial meeting and throughout the process, the transition has been smooth, communication excellent. I have already & will continue to highly recommend. September 2024

Having used several estate agents in the past, Home are a refreshing cut above the rest. From initial meeting and throughout the process, the transition has been smooth, communication excellent. I have already & will continue to highly recommend. November 2024

I would strongly recommend HOME when selling a property. Their communication has been excellent and advice pragmatic regarding the two residential property sales I have used their service for in 2012 and 2023. With respect to the latter, the sale was unexpectedly delayed but their support during the time to completion was extremely helpful and beyond expectation. Special mention to Jo, Sam and Ellie, thank you. January 2024

We bought our house with the Home Partnership 8 years ago and they were fantastic, so we knew we wanted to sell with them when the time came. They were once again professional, efficient and communicative. They arranged lots of viewings; chased up feedback; vetted our buyers; were proactive in following up paperwork; and supportive with the final exchange. From the valuation, through viewings and offers, to final completion, they were brilliant and we highly recommend them. March 2024

HOME were great throughout the entire process, from valuation to completion they were easily contactable and happy to help where they could. Whether that be arranging viewings of our house, always at convenient times/days or helping us on our home search by recommending listings for us to view. Once we had found a buyer and a new home, we were passed over to their progression manager, Jo Stewart, who for us was worth more than any amount of gold - she helped us so much and really put us at ease during the most stressful and busy part of the whole move process. She is a huge asset to the HOME team and having a progression expert on board was something we found no other agents offered. The whole team were professional and personable throughout which was really helpful. We would recommend them to anyone looking for local agents with local knowledge. February 2025

Knowlegable, efficient, supportive and energetic. From start to finish, reliable advice, good photos, excellent tracking and ideas for new approaches with a difficult property and outstanding support to sale. July 2024

The whole team at Home were highly professional throughout, and the communication was exceptional - something that is lacking in most Companies these days. Special praise to Jo, who gave regular updates & wasn't afraid to chase 3rd parties as & when required. Would definitely recommend Home & use them again. October 2024

We've been very happy with the service we have received from everyone at The Home Partnership. From initial request for a valuation through to agreeing a sale on our property, everyone has been great at communicating with us and providing feedback on each stage. We would highly recommend. May 2024

I have purchased a property previously through Home, and as I had been impressed with how professional they were, used them to help sell my property. The whole team are exceptional at their particular roles, the communication & professionalism is second to none, and they help make the whole (sometimes very stressful) selling process run smoothly. I would definitely recommend them & use them again in the future March 2024

As a first time buyer I am very impressed with HOME estate agents. They are very cool and explained everything about the property. January 2024

I cannot thank the team at Home enough for everything they have done for. They have taken the utmost care of me and the whole process of finding a new home. Every member I've spoken to were wonderful. An amazing team, they will look after you, I promise. December 2024

Amazing service. I had Gemma as my mortgage advisor and for a first time buyer it was incredible to have someone explain it all step by step and gently remind me when documents were required. Can't recommend enough. August 2024

So far the house purchasing process has been very smooth and professional. Home have listened to my needs and quickly recommended a property coming back onto the market that is ideal for me. The whole team are communicating with me and I'm confident in a safe home purchase! I'm delighted and hope the rest of the process is as good as my first impression. January 2024

I used Home partnership last year for a sale/purchase of a property and they were excellent ! I dealt mainly with Jay who was brilliant ! He was very knowledgable, trustworthy, and kept me up to date with progress. Jay at Home has just dealt with a sale of a property for me, and he has been brilliant again. I went back to use Home as I had a very good experience with them last year. Jay again was very trustworthy and reassuring. Would recommend time again !5 stars !! January 2024

Home has been excellent in the process of viewing houses. Highly recommend them with their warm welcoming to houses. March 2025

It was very smooth process for me as a first time buyer and I got help very quickly when I had issues with Credas. It's really nice to have entire process visualised in a web app, so I can track where we are and what's left to be done. May 2024

Amazing service, very friendly, helpful and efficient. Could not have received better. May 2024

Excellent Service, Ellie and Tracy under stood my requirements and were very helpful. I would happily recommend The Home Partnership. February 2024

I have been using the Home partnership for many years now for selling properties and more recently renting out my property. Excellent service every time. September 2024

A professional and exceptionally customer service focused agency. Did everything that they promised in the time frame they outlined and provided an excellent service. All the staff we interacted with behaved professionally and with integrity. Would not hesitate to recommend them to any landlord. January 2024

Got fed up with my previous managing agent and was recommended to Home Partnership. From first contact to the tenant moving in I cannot fault this company. Communication is excellent and all the team are very on the ball. August 2024

The whole Lettings team were superb and dealt with the letting of our flat swiftly and professionally. huge thanks to Tracy, Bradley, Bethany and Ellie! Would recommend to anyone! January 2024

Fabulous! Home Partnership Lettings Chelmsford is looking after my property past 2 years. I always receive excellent communication, professional and stress free service throughout.I would highly recommend HOME Lettings Chelmsford Team to everyone. Thank you guys April 2024

Having let my property through Home , I can highly recommend the letting team of Bradley , Tracy , Bethany & Elle. Very professional at all times. September 2023

Quick and very responsive in sorting rental of my flat. Excellent service by all. August 2024

The team at Home have always been very open and honest and most importantly, realistic about market value and conditions. Others may dazzle you with sales pitches but Home were always on the money. The people are friendly, helpful and have gone out their way to support me and my needs. I wish I had engaged with them earlier. June 2024

HOME have been fantastic, we couldn't have asked for a better process for renting our flat. Very happy :) December 2023

The whole experience with the HOME team from viewing, application to let agreed has been seamless and the team are extremely quick and thorough at responding! Thanks team :) February 2024

We would like to thank Home, specially the agent Ellie who has been really helpful and kind with the tenant process. Everything is being made with all attention and technology trough a platform to make an easy way to prove the references. Hopefully everything ends in a good term and we can bee indeed Home tenants, but thank you guys and congratulations. April 2024

Fantastic agency with super efficient staff! We were in touch with Ellie and Bethany for our renting requirements and I must say, they are amazing in how they deal with their customers. Special mention to Ellie for understanding our needs and helping us in this process end to end. They both were super clear in thier communication and super promt on delivering on their commitments. Highly recommend for renting requirements in and around Chelmsford. December 2023

Home partnership was very professional and helpful throughout the process and we never felt doubtful or confused at any point right from viewing the property to renting it. Ellie Dawson and Bradley in the lettings team were absolutely helpful and caring for tenants. Highly recommend the agency to anyone. April 2024

As a family moving to the UK from another country, the best address I can direct everyone to is the HOME team. They supported us at every stage of the process of finding our home. Dear Ellie Dawson, especially your friendly approach made us forget the difficulty of this process. Thank you on behalf of my family. November 2023