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High Quality Specialist Letting Agents
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    "Since opening in November 1998 Hanover Shine have grown to become Harrow's leading specialist residential letting and management Agents with an extensive portfolio of rental properties, ranging from rooms in shared houses to substantial detached residences. We pride ourselves on our level of commitment to our clients an offer a level of service and advice to ensure our portfolio of properties are effectively dealt with to ensure maximum returns and minimum problems.
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    NICE WORDS FROM HAPPY LANDLORDS AND TENANTS
    • Introduction

      Here at Hanover Shine, we put a huge emphasis on client and customer service and satisfaction.  But rather than taking our word for it, please take a look at the following selection of recent testimonials received from highly satisfied Landlords and Tenants.

    Testimonials from Landlords

    • Landlord Testimonial

      Look no further you've found the right company.
      09/08/2016 
      " 16 years ago when I received the keys for my new flat (having waiting 6 years for its completion!) my life had changed considerably and as selling wasn't an option, I started to hunt around for a management company to let my property. From the moment I spoke to Robert I knew this was the company for me. Hanover Shine, not being estate agent works hard to find the right tenant for your property. They have always been there and have kept a close eye on both the requirements of the tenant and myself as the landlord. Robert was In fact the first person I discussed the potential sale of my property and he worked for me to find the right buyer, a service I believe which he only provides for long standing clients. Overall, I'm sad to say goodbye as Hanover Shine having been an integral part of my life for so long. What I will say, if you are a landlord looking to rent your property, look no further you've found the right company."
    • Landlord Testimonial

      Friendly, professional and efficient.
      05/07/2016 
      " Worked with Robert and Kim for 23 years in the letting of our flat in Harrow. Always found them to be friendly, professional and efficient and always worked in our best interests. Over the last six months they have acted as our selling agent for this flat. This was not a straight forward process and Kim worked tirelessly to achieve the sale at a good price. Overall an excellent service that I would recommend to anyone."
    • Landlord Testimonial

      I would highly recommend Hanover Shine.
      05/04/2016 
      " Robert and his team have now looked after my portfolio of properties for the last 13 years. It has proved to be a wise decision They see the bigger picture with regards to long term investment and the gain resulting therefrom. Barely have I had void periods and only on one occasion that I can recall, have we had to deal with a problem tenant. The referencing process has been excellent and as a result 13 years on, the properties are in excellent condition and worth significantly more than I paid for them. I would highly recommend Hanover Shine to any Buy-to-let landlords looking for someone to care for their properties."
    • Landlord Testimonial

      We had an excellent working partnership.
      23/01/2016 
      " We can absolutely recommend Robert and his team. We rented and sold our properties with their help over 8 years, during this time we had an excellent working partnership in which l any issues where resolved quickly. We had a fantastic dialogue where both parties where kept completely in the loop making it much easier comparing it to other agents who we have used in the past!!!"
    • Landlord Testimonial

      I cannot speak more highly of them.
      31/12/2015
      " Hanover Shine has fully managed my property for the past 16 years. They have been wonderful. Any issues or emergencies arising from my tenants were dealt with immediately and efficiency. They also sold my flat and led me through the process every step of the way. I cannot speak more highly of them. Based on my experience, I would highly recommend them for managing or selling property."
    • Landlord Testimonial

      Everything was done with speed and professionalism
      28/11/2015 
      " I recently contacted Hanover Shine to let my property - a 2 bedroom flat - and from the time the keys were handed over to them everything was done with speed and professionalism. Several prospective tenants saw the flat within a few days and it was let, at a full price, just after one week. The service provided after the tenants moved in was also efficient and courteous. Kim and her team were very helpful at all times and I am sure this happy beginning will continue in time to come."
    • Landlord Testimonial

      Much better than agents we used previously.
      04/11/2015 
      " As landlords we have been using Hanover Shine for 10 years to find tenants and manage our 3 properties in Harrow. We find them much better than agents we used previously. Robert and Kim always quick a quick response to any problems, They listen carefully to both landlord and tenant and are very fair minded in the way they deal with things. It's great to have a personal, friendly service from an agent who specialize in lettings and find good tenants."
    • Landlord Testimonial

      Have always had a great service
      23/06/2017
      "I have been working with Robert since 2000 when I first purchased a house and then a flat from HS. In 2001 I started the rental process of my flat and have continued to work with HS ever since. Have always had a great service. In particular Robert has been really helpful and considerate when I have had a few issues with tenants or builders. Trust and respect, in my view, need to be earned. And I can safely say that Robert has earned that over the years and this was one of the many reasons I stayed with HS for so many years. Pleasure doing business with you Robert and if I need a letting agent in the area again, yours will be the first door I knock on. Thank you.
    • Landlord Testimonial

      A fantastic job as always.
      23/06/2017
      "Thank you so much for such a smooth transition from the old tenants to the new ones for my flat in Harrow. A fantastic job as always. You have looked after my properties in Harrow for over 10 years and I wouldn't go anywhere else. Thank you!!!!
    • Landlord Testimonial

      Definitely the best agents I have come across
      02/05/2017
      "Excellent and very professional service from Rob and the team. They found a tenant very quickly, always keep me in the loop and very responsive. Definitely the best agents I have come across over the last couple of years.
    • Landlord Testimonial

      Very friendly and helpful staff.
      28/04/2017
      "Excellent service from Robert. He found tenants for my new buy to let within days of the property going on the market at the full rent we were asking. He and his team quickly sorted out everything I needed from utilities certificates to furniture so that the letting was hassle free. Very friendly and helpful staff. When there was a problem with the gas they sorted everything out very quickly but kept me informed about what was happening. I would highly recommend Robert and his team."

    Testimonials from Tenants

    • Tenant Testimonial

      A truly wonderful agency!
      04/09/2016 
      "A truly wonderful agency! Very friendly and helpful throughout what can be a stressful process. We felt everyone who we worked with cared about helping us find and secure a property that suited us. We are so happy with our new home and with the service we received. Thanks to all at Hanover Shine!"
    • Tenant Testimonial

      Always found their service to be outstanding.
      05/08/2016 
      " I have been a tenant of Hanover Shine for around sixteen years and have always found their service to be outstanding. Robert and his team are friendly, professional and very efficient. I've been very happy with both the administration and management of the properties that I've rented. I certainly recommend Hanover Shine to Landlords and tenants alike."
    • Tenant Testimonial

      Everything handled professionally.
      20/05/2016 
      " Very good lettings management team, have been a tenant for almost 6 years and everything handled professionally right from Viewing, Inventory and end of tenancy formalities. Highly recommend the agency."
    • Tenant Testimonial

      Five star - strongly recommend.
      24/04/2016 
      " I was letting a flat in Harrow through Hanover Shine. Very professional and honest estate agents throughout. Five star - strongly recommend."
    • Tenant Testimonial

      Would recommend this agent to anybody.
      29/03/2016 
      " I was well pleased with my total experience as a new tenant with Hanover Shine. They were very professional from start to end. Kim is very approachable and friendly which I believe is a peace of mind to every tenant . Looking forward to the experience . Would recommend this agent to anybody."
    • Tenant Testimonial

      Professional, caring and courteous.
      23/11/2015 
      " I have recently moved out of the area having spent 9 years as a tenant in this property. I had dealings with both Kim and Robert throughout that time. I found all of my communications and dealings with them in a professional, caring and courteous manner, they were both responsive to any request or query I had. I was impressed by their manner and by their discretion. I did not feel that they over managed the property but were available when I needed them. I would recommend Hanover shine to prospective tenants."
    • Tenant Testimonial

      Top customer service
      17/08/2017
      "I was looking for new flat with my family and from the beginning I received outstanding help and customer service from Hanover Shine. Kim and her team went extra mile to help me secure a new flat and answer all my questions quickly and giving me all details that I needed. The team was responding to my emails within few minutes and it made my life so much easier. I was never recommending anyone before but on this occasion I want to express how happy I am with the service I am getting. I never believed revues like this before, but can recommend them to everyone. Top customer service. Thank you. Jakub"
    • Tenant Testimonial

      Excellent Service !
      18/08/2017
      "Excellent Service ! With clear communication and hugely helpful. From the start of the tenancy right until the end. Having rented property for work purposes before I was extremely pleased with hassle free support from the Team at Hanover Shine, this was much appreciated !!! Many Thanks Guys. For a professional service throughout !"
    • Tenant Testimonial

      Everything went so well
      30/08/2017
      "We are very happy with the way the process of renting went. We had bad experiences with other letting agencies and we were really happy to see that this time everything went so well. Professional attitude , good and prompt answers and also everything was done in a really short time. When you need to choose a new place to stay no one likes to wait for weeks and stress also for this part of paperwork and checks - moving is already stressful .
    • Tenant Testimonial

      The staff were very helpful and kind
      25/09/2017
      "We all know that moving to a different house can be tricky! But not with Hanover Shine! Everything went smoothly, fast, without any problems! We got all the information we needed, the staff were very helpful and kind. I would highly recommend Hanover Shine if you want to rent something! Great staff! Thanks Hollie for a beautiful experience :)
    • Tenant Testimonial

      A great team and wonderful people
      06/10/2017
      "All the staff at Hanover Shine represent the best in customer service and satisfaction. A great team and wonderful people."
    • Tenant Testimonial

      Great work!
      28/03/2018
      "I want to highlight Haley's awesome work. Yes, she did the logistics (very, very well), but you should know that 1) *She* was the first one to catch me as a customer and 2) When I phoned her super angry (as I'd lost the property I really wanted at the time), she dealt with this angry customer so well (with just the right amount of empathy and understanding and push-back), that I was willing to get in contact for further dealing with you. Without Haley, I probably would not have signed a few moments ago. Great work!"
    • Tenant Testimonial

      A thoroughly professional job. 
      12/03/2018
      "I've been renting my flat in Harrow through Hanover Shine for the past 13 years. Robert Shine has extensive knowledge of the Harrow area and he and his team do a thoroughly professional job. I've never had a void period and as someone who doesn't live in the area, have peace of mind that any problems with my property will be addressed quickly. I'd happily recommend Hanover Shine to any potential landlords in this area."
    • Tenant Testimonial

      Brilliant team of people who I can rely on!
      12/03/2018 "
      As a landlord living out of the area Robert and his team have looked after my flat for approximately 18 years and I would never go anywhere else. Brilliant team of people who I can rely on! Thank you Robert!!
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