Hanover, St John's Wood

We would like to thank you for the professional service provided during the recent sale of our property in St John's wood. We found Hanover Residential to be easy to work with and you delivered on your promises. Thank you. Mr & Mrs Upson

Many thanks for your help in reaching a successful sale. It was an extraordinary negotiation but one which resulted in a very successful outcome. I would also like to take this opportunity to thank you and your team for the very professional and courteous manner in which you dealt with both the sales. Richard Fee

Selling a flat on behalf of a friend I needed to contact several agents to choose from. Hanover came across as the most professional. I therefore did not hesitate for a moment to proceed with them. It was a pleasure to deal with Jason Goldstone, who have been very meticulous, fair, easy to reach and communicate and above all very efficient. I would again not hesitate to recommend Hanover to friends or use their services in the future when the need arises. Leo Caouki

Jason and Marc were spot on in marketing our flat in a difficult market in 2008. We found them both professional and likeable. We would highly recommend Hanover Residential. Dr & Mrs Mike Peach

Oliver, we just wanted to say a huge thank you for your help in securing the sale of our flat. It was not a straightforward process and we have no doubt it would not have completed without your professionalism, dynamism and proactive approach. You kept the process alive during the long six months and were excellent at chasing lawyers, mortgage brokers and banks. It is fair to say that you went beyond the call of duty and we very much appreciate it. We would highly recommend you to anyone looking to sell a property. James & Liz Kelly

A very unique boutique agency. Hanover Residential has given me a truly personal and personalised service and I would not hesitate to use them again. Annabelle Schild

Oliver, It was a real pleasure working with you on the sale of our flat. It was a very smooth process from start to finish (the whole thing from offer to completion was wrapped up within a few weeks), helped immensely by your proactive approach in chasing up the lawyers involved and dealing with potential pitfalls along the way. We were very impressed with the professionalism and dynamism shown by you and your firm, and look forward to working again with you in the future. Dory Gabbay

Dear Jeremy, as we have now completed on the sale of my house in South Hampstead I felt it only right to tell you how pleased I was with Hanover Residential. The past six months have been difficult times in the housing market but in spite of this you achieved a fair and realistic price for my house. You and your fellow negotiators were always available with help and professional advice and have made sure that my sale proceeded as quickly and as smoothly as possible. Once again I thank you and would not hesitate in using Hanover Residential in the future. Stanley Cedar

I wanted to take the opportunity to thank you and your team, for all your hard work this year. In one of the most difficult residential markets for many years, we have really appreciated your professional commitment. Your market knowledge and experience are second to none. Finally it is refreshing to deal with an agency whose professionalism is backed up by their integrity. Please thank your staff and we look forward to continuing our relationship in the New Year. Ian Campbell-Lamerton

Dear Marc, I would like to express my sincere appreciation for the great effort you have done to market the above property and for bringing the great result - a swift sale for the expected price. You had the appropriate clientele to approach, and within a short while of agreeing the sale price, you gave us an offer which was accepted with tight conditions, you then managed to get those terms agreed by the purchaser, and the transaction continued with full force and as scheduled. I would therefore like to personally thank you for your great effort and devotion to this transaction, without you this wouldn't have happened. May you continue seeing great success in all you do, and I look forward to doing business with you in the future. Norman Perl

Dealing with Hanover and Jeremy has been a very pleasant and positive experience. He has provided the professional and discreet marketing service that we wanted which resulted in an entirely successful sale. In fact he also sourced our next property with an equally happy result. It's good to deal with an agent who offers a personal and relaxed relationship whilst delivering a skilful and experienced service and who you can trust. Roger Perrin

We have had the pleasure in working with Hanover Residential for the past four years and will most definitely continue to do so. Compliments and sincere thanks to Jason & Marc in Sales and Nicole in Lettings for their hard work, professional service and personal touches. Without reservation we would like to add that the way the agency is run, the high quality of clients they attract and the team work that is evident is first class! Keep up the good work guys and thanks for looking after us so well. Christian Bauer

Dear Jason, Just a quick note to thank you for your good advice and patience. I have thoroughly enjoyed doing business with you and hope we can do more again soon. In fact, I will miss our chats. Stephen Taylor

My wife and I met with a few agents but decided to instruct Jason Goldstone of Hanover Residential. How pleased we were, as it was his enthusiasm, reliability, professionalism and 'never give up approach' that had attracted us. It turned out to be the right decision to give Hanover exclusivity to sell our apartment in St Johns Wood. Anita & Stanley Peacock

I would like to thank Jeremy Rosenblatt & his staff for all your help and patience in dealing with the sale of my late Mothers house. It certainly was a difficult time for us and we can now get on and look forward to the future. I wish the new owners every happiness for their future in their new home. Diane Chambers

I have both bought and sold through Jeremy Rosenblatt and found Jeremy to be very professional, competent and courteous at all times. Matthew Cahill

I just wanted you to know it was a joy to work with Marc. The sale went through more smoothly than I thought possible. Marc did a great job in getting me what I thought was a good price despite other agents being unenthusiastic. He must have be instrumental in holding the hands of the buyers as well as dealing with my requests. I can only imagine he offered good advice to the buyers as he did to me. I have and will definitely recommend your agency to friends and neighbours. Good luck with the new offices. Joel E. Schweitzer

Both Niall and I would like to thank Hanover Residential immensely for all their hard work and perseverance in getting an exchange on our house. We absolutely believe that if our house had been on the market by any other agent than it would still remain unsold. I would not hesitate in recommending your company to anyone else. Diane Bamford

I used Hanover Residential to assist in the sale of my property and was 100% satisfied with the service. A purchaser was found quickly and all negotiations were handled professionally. The whole process was made very easy and I would recommend Hanover Residential as the right choice. Kevin Jarman

n my view the benefits of instructing an estate agent are two fold - firstly you want them to achieve for you the very best possible price and secondly they need to nurture that agreed sale through to exchange and in turn completion. Hanover proved themselves extremely apt at achieving these goals and the staff were professional, courteous and a pleasure to deal with throughout the transaction. I would have no hesitation in recommending them to anyone thinking of selling their home. Alex McGuffie

We recently completed the purchase of my new home. I say WE as it was quite a team effort and without your help; advice; perseverance; patience, delicate communicating with the vendor, my solicitor, the managing agents; i.e. excellent 'customer service', Marc, it might never have happened. Thank you for all you did. I will strongly recommend Hanover Residential whenever possible. Lucy Grossmann-Hensel

Great personal attention from Jason Goldstone who affected a brilliant sale of my apartment at a premium price. I would always recommend him as my 'first choice' agent. Maurice Silver

I would like to take this opportunity to express our thanks, concerning the negotiations during the purchase of our home in Maida Vale earlier this year. I am sure my wife Suzanne & I were not easy clients, having a fairly unique specific property requirement that limited the opportunities available. Over a period of many months you must have spent much time searching for that specific property, continually staying in contact. I remain convinced that without your knowledge, expertise, negotiating and people skills this transaction would have fallen by the wayside. I think the seller must have appreciated you too. Simply, thank you and all our colleagues for all for a job well done, it is appreciated. Jeremy Burchell

We started speaking to Marc at Hanover after seeing properties with a few other agents and not finding anything we liked. From the beginning Marc understood what we were looking for and did not waste our time with properties that were not appropriate. We saw two properties with him and both fit the bill completely. We ended up choosing our new home from the two properties that Marc showed us. Dealing with Marc or any of his colleagues was very straight forward and they were always helpful throughout the contract process too. Any questions we had could be directed to them and they were always helpful in finding out from the vendors what was going on. We would like to thank Marc and his team for making our whole moving process a smooth one. Nikheel Patel

Jeremy and his team at Hanover Residential are professional, effective, and an absolute pleasure to work with! Roy Shai

Last year my partner and I purchased our North West London home with the welcome assistance of Marc Feigenbaum of Hanover Residential. Marc was accommodating with scheduling property viewings, and demonstrated his in-depth knowledge of the local market by enabling us to view a number of properties prior to their public release. Marc was very pro-active in finding properties that met our requirements and helpful throughout the whole purchase process. Donald Stewart

I wish to express my gratitude for your extremely valuable help in purchasing my flat. You were always there whenever I needed you and it's been a pleasure doing business with your firm. I am looking forward to buying the next property from you. I thank you once more. Mike Petrakis

I wanted to tell you what an excellent job Marc did for us last week. Over the years I have come into contact with estate agents in Canada, France, The U.K and Italy and I have to say that Marc ranks up there with the best. He was professional but fun to be with, punctual, motivated and effective. He didn't waste my time and kept me well informed during negotiations. The whole experience was a pleasure thanks to him. I wish Hanover Residential all success in this difficult climate. Vicky Webster

I was tasked by an international client to act on their behalf to source a suitable property in the heart of St John's Wood. We found Hanover Residential a pleasure to deal with. They were always responsive and attentive, and facilitated the purchase with great care and attention. We would have no hesitation in recommending their services. Darren Cooper

I wanted to drop you a line with regards to our recent purchase in Primrose Hill. We were introduced to the property by Marc Feigenbaum at your office. Marc was excellent in helping everything run as smoothly as they should have. He was instrumental in keeping the deal on track when they vendors threatened to pull out at the 11th hour. Without Marc and his fast responses (including out of office hours) we probably wouldn't be living in our wonderful new home. He's a good asset to your organisation and we hope to use his services again in the near future. Alon Shulman

It is our experience that the first contact at a company provides the initial impression.Hanover Residential instilled confidence in us from the beginning. Their overall understanding of our requirements, their efficiency, politeness and enthusiasm put them at the top of their field. The exceptional service provided, both in sales and rental, made buying and renting painless. Mr & Mrs A Pantelli

We are writing to say thank you for all your company's help with regards to our recent purchase. We dealt with Marc Feigenbaum both during and after the sale and he has been most helpful throughout. There were a number of potentially difficult issues with the sale but Marc dealt with each of these as and when they arose and always kept us in touch with what was happening which was most reassuring to us as the purchasers. He has also been very helpful since completion with the various handover matters and we have been very happy dealing with him in this transaction. Our best wishes to you all for the future and particularly for an improving housing market to come! Kate, Carol & Peter Sullivan

Jason and Oliver were a pleasure to deal with and demonstrated a very high level of professionalism and local knowledge. They understood my requirements straight away and as soon as my offer was accepted they ensured the transaction was as swift and hassle free as possible. Even after I had bought my new apartment, Oliver still answered my queries and nothing was ever too much trouble. Thank you. Les Rock

I felt that I had to put pen to paper to say how very pleased I am with the purchase of my new home in Primrose Hill. Throughout the whole process Marc Feigenbaum was extremely professional, courteous and knowledgeable and it was a pleasure to deal with him. He was always available to talk with whenever I called even after working hours which was not the case with other agents I experienced. I would definitely recommend the services provided to me by Hanover Residential and Marc in particular and I look forward to perhaps dealing with them again in the future. Terry Kenny

Dear Oliver, We found you to be very professional in your approach and meticulous in answering questions and liaising with the Seller and Solicitors. You effectively held our hands through the whole purchase process and nothing was too much trouble for you. Danielle & Stan Broderick

Hanover Residential has proved to be a very good choice to help with the letting of our property in St John's Wood. They have excellent knowledge of all property movements in the area and were actually recommended by the porters at our block, with whom Nicole has established a very good working relationship. Nicole maintains very good communications between us as landlords and our tenants, so that any problems are speedily resolved. We are very happy to recommend Hanover as a letting agent. Wendy Daud

After dealing with a number of agents, it was a pleasant surprise to come across Hanover Residential. I would definitely use Hanover Residential again or recommend them to friends. Natasha Andreicheva

Nicole of Hanover Residential was recommended by the porters of our building and from the word go, she took charge. Nicole and her team's professionalism, localised knowledge, personalised attention and expertise helped with the letting of our property in St. John's Wood, thus ensuring we had made the right investment. Without hesitation, we would definitely recommend the firm whenever possible. Ravi Prasad

It is our experience that the first contact at a company provides the initial impression.Hanover Residential instilled confidence in us from the beginning. Their overall understanding of our requirements, their efficiency, politeness and enthusiasm put them at the top of their field. The exceptional service provided, both in sales and rental, made buying and renting painless. Mr & Mrs A Pantelli

Dear Nicole, I was extremely happy with the service that you personally provided. I was particularly impressed that we looked at many properties together, and you never got tired of doing that. You really wanted to make sure I was getting exactly what I had in mind. Thank you so much. Raffael Johnen

We were very specific in our search requirements and Nicole/Hanover never wasted our time with properties that did not meet our criteria. They always had the inside scoop on the market and often showed us properties literally the minute they became available. Margot Sappern

We were very fortunate to work with Hanover Residential to find our current property. After having worked with several agents, Nicole Shaffer was just what we needed: she was helpful, understood our needs, patient and provided excellent advice. Nicole kept in touch on a regular basis, was quick to make appointments; she was really on top of it without pushing. I felt a great deal of trust when working with her. I would definitely recommend Nicole and Hanover Residential if you are looking to rent a property. Ms Van Der Linden