Heritage, Coggeshall

We have received an excellent service from Heritage. They have been professional, supportive and very straightforward and honest throughout quite a difficult time. In particular Stephen and Vicky have been there to provide advice and support at crucial moments and there has always been a member of the team available by phone. We would not hesitate to recommend Heritage to anyone seeking to buy or sell a property. Lynne Hooper

We have used Heritage over the years and have always been exceptionally pleased. We have decided to let a property through Heritage and in particular Joanne Kinsella and the team have been very thorough, efficient and answer all our questions very quickly. They come up with solutions to any problem and we would 100% recommend them to anyone, very friendly, honest and hard working. Thank you very much Lisa

When we decided to sell our timber-frame cottage we initially went with a "chain" agent because we thought that they would have a bigger reach. This was a mistake. Although we had plenty of viewings, we received almost no feedback, they didn't understand the type of house or the peculiarities of a heritage home and, when an offer was made and we made a counter-offer, it wasn't chased up. On one occasion we came home and the alarm hadn't been set and, on another, the door wasn't locked. So, disheartened, we gave up. After a break we decided to try again and this time asked Heritage to help. What a difference! Everything was so much more polished. The photos were done by a professional photographer, they understood all about older properties, we received feedback after every viewing, the alarm was always set and the door was always locked. When an offer was received it was negotiated promptly and a mutually agreeable figure was reached. Even though it was a small chain of just 2 houses, the conveyancing process was a mine-field with lots of complex issues at the bottom of the chain and, to be quite honest, there were times that we almost gave up. If it hadn't been for Tracy who was eternally calm and persistent, even when we got a bit tetchy, we probably would have walked away. Tracy made endless phone calls chasing solicitors and the other agent even though it shouldn't have been down to her. She built excellent relationships with the buyers, agents and solicitors in the chain and did everything she could to ensure that the sales were brought to a successful conclusion. We finally completed today and, if you are looking for an agent in mid-Essex, particularly if you have an older property, then I can highly recommend Heritage. We would also like to give a big thank you to Tracy without whom we may not have sold our house.

Choosing the right estate agent to sell your property can be a worrying time... is the valuation correct, will they be able to sell my property and how professional are they? Heritage have been excellent from start to finish. Communication has been perfect, timely telephone calls and emails kept us informed, all by a very dedicated staff who we felt were working for our benefit. Delays further down the chain were chased and the hard work of Stephen smoothed out some of the hold-ups . Heritage is a truly professional Estate Agency that we have no hesitation in recommending . Brian Day

Andy and his team went the extra mile for us. We had a few issues regarding surveys. Andy helped me to resolve the problem and even came to the house to view assessments, above and beyond most agents. Highly recommend Heritage Jaime Presland

Very impressed - Tracy Hall took the initiative to ensure problems with a lengthy chain were handled efficiently. Peter Thomas

My husband and I received a fantastic service from the whole team at Heritage Estate Agents from start to finish especially Tracey who went above and beyond with her professionalism and dedication to getting us over the line - we can't thank you all enough would definitely recommend 😀Sharon & Mick