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Your personal Chiswick agent.
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    Welcome to the fold.
    Director Paul Cooney keeps his clients' requirements at the heart of the transaction, consistently achieves the best market price for our properties, gives informed, honest advice and, importantly, prices each home with absolute precision. Horton and Garton's team boasts over a century of combined experience; we know the Chiswick property market.

    Our genuine local knowledge of each micro-market in W4, tenacious work ethics, commitment to honesty and ethical conduct and absolute command of the sales and lettings processes have made us experts in our field. 
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    We're proud to do things differently.
    Far from 'traditional agents', we work with a small, select portfolio of properties at any given time to ensure each home we list is afforded the time, care and attention it so deserves. Ours is an individual, strategic approach to every property. Each transaction is handled exclusively by Paul so our sellers can expect flawless, Director-level service from start to finish. 

    If you've never met an honest agent, we would love to change your mind about our profession. For a coffee and a conversation, email chiswick@hortonandgarton.co.uk. On behalf of Paul, Jenn and the whole team, we look forward to meeting you and seamlessly guiding you through the sales or lettings process; we're at your service.
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Selling with Horton and Garton
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    Quantifiable results.
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    The devil's in the detail: we know our statistics, and those of our competitors (!). From percentage of listed properties sold to number of weeks on the market to percentage of asking price achieved, our quantifiable results speak volumes.

    We are consistently within the top 3 agencies in Chiswick for sales agreed according to Rightmove. From the valuation through to completion day, your sale is in the safest pair of hands. If you've never met an honest estate agent, we'd relish the opportunity to change your mind about our profession.
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    Sterling service.
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    Our mission is twofold: delivering sterling service alongside achieving the very best result for your home.

    We craft sparkling marketing particulars that help your home stand out from its competition and with comprehensive coverage across all national property portals, your property will reach the widest audience.

    Our purple book of buyers is the stuff of legend; Paul is renowned for matchmaking our properties to their next owner before they've hit the open market.
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    Communication is key.
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    As a client-centric business, we offer viewings 7 days a week and flex well outside traditional office hours ensuring a brilliant buyer experience from the very beginning of the sales journey.

    We'll develop an individual contact schedule that works for you. Typically our clients request instantaneous viewings feedback meaning they don't go a single day wondering how their sale is progressing.

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Buying with Horton and Garton
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    Handle with care.
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    You're not a tally mark on a white board. With no meaningless viewings targets, once registered with us you'll be handled with care and never be encouraged to view a property that simply doesn't suit. 

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    We hear you.
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    We spend the time needed to get to know the intricacies of your requirements - asking questions you may not have considered yourself - which means you'll never be contacted with properties that fall short of the mark. Once firmly inked in our purple book of buyers, you'll have a personal contact schedule in place and will be the first to learn of any properties that might just be Home. We take great pride in our matchmaking ability, often pairing buyers to their perfect property before it hits the open market.
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Expect experience.
  • Introduction

    Paul Cooney MNAEA, Director
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    Paul has sold just shy of 500 homes in Chiswick across his decade-long career; he has a genuine passion for his profession. He is known for his precision pricing, intimate knowledge of every street and ability to seamlessly manage the most complex chains through to completion. Paul opened Horton and Garton's Chiswick office 3 years ago; we've catapulted into the top 3 agencies in Chiswick for sales agreed thanks to Paul's tenacious work ethic, experience in every one of Chiswick's unique micro-markets, and his insatiable appetite for delivering exceptional results. 

    Importantly, Paul invariably helms every sale and is the first point of contact for our sellers. From the valuation through to the day of completion, your sale is in the safest pair of hands. Horton and Garton is proud to celebrate 12 years of service to our West London clients in 2020.

  • Team Member

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    Jenn Irvine MNAEA MARLA, Sales and Communications
    Jenn Irvine has lived in Chiswick for 16 years and worked in property for over a decade. From the closest cup of artisan coffee to the complexity of local school catchments, she knows W4. A lifetime spent in corporate communications ensures all reporting and feedback is irreproachable. Jenn and Paul happily spend their days in the relentless pursuit of delivering a perfect client experience. 

    With no meaningless valuation and listing targets from head office, when we list your property you can be assured we fully intend to sell it. We share a deeply ingrained 'client-first' approach which shapes both our unmatched results and our sellers' and buyers' experiences.
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    Emily Messersmith, Administration and Client Care
    Emily, a 12 year Chiswick local, joined our team in 2019. She brings a steady hand to our administration and looks after our buyers beautifully. She enjoys delivering the 5 star standard of service our clients have come to expect from the Horton and Garton team. In her spare time, she explores London's independent bookshops and enjoys cooking. 
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    Award-winning service.
    In May 2019, our exceptional service brought home a prestigious Gold 2019 ESTAS Customer Service Award, as voted for by our clients. The awards, in their 16th year and sponsored by Zoopla, are based exclusively on feedback provided by over 45,000 sellers and buyers across the UK - as such, they are unique and truly meaningful. Our client feedback put us ahead of all of our West London competition.

    In addition, Paul was honoured with a 'People Award', one of just five awarded each year across a national applicant pool of over 4,000 estate agents. The heartfelt client testimonials from both sellers and buyers secured this extraordinary accolade.

    In November 2018, Paul was honoured with the 'Silver' Rising Star Award at 10th annual Negotiator Awards. The shortlist of 19 agents represented the very best property professionals from across the UK. The category identifies future industry leaders for their unmatched "enthusiasm, innovation, implementation and leadership."
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    Chanel Rapallini, Sales 
    Chanel has called west London home for nearly 22 years and has worked in real estate since 2015, including commercial, hotels and residential. 

    Chanel is passionate both about property and west London and knows the market well. She is a people person and someone who continually "thinks outside of the box", making the right connections between our buyers and sellers. 

    You can find her walking or running along the river, sifting in charity shops or enjoying the many foody options that the west has to offer.
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    Our clients tell our story...
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      If you've bought or sold a home, chances are you've experienced the infamous service our industry offers as standard. Most people emerge from the sales process as battle-weary 'survivors', rather than satisfied clients. At Horton and Garton, we raise the bar, deliver a five star service every step of the way and hope you'll be so over the moon with our results that you'll happily sing our praises.

      With 80% of our sellers finding us via personal recommendation, we let our clients tell our story...

    Testimonials from Sellers

    • Seller Testimonial

      In Chiswick, I now wouldn't use anyone else.
      "The best communication and engagement I've ever experienced from an estate agent, an absolutely excellent service. In Chiswick I now wouldn't use anyone else." - Adam, Chiswick Riverside seller, January 2020
    • Seller Testimonial

      A superior service and £100,000 higher!
      "Horton and Garton could not have been more helpful and clear throughout the property sale. We actually moved from a different agent to Horton and Garton and not only did we receive a far superior service, we also obtained a higher selling price to the tune of £100,000! Paul Cooney could not have been more helpful, clear and friendly. I would highly recommend Horton and Garton and Paul to anyone who want an exemplary service with top results." - Chris, Grove Park seller, January 2020
    • Seller Testimonial

      A refreshing new take on how agents can operate.
      "Horton and Garton are a refreshing new take on how estate agents can operate. With other agents I expect people in suits, hiding behind their corporate processes and resulting in poor client experience. Horton and Garton are personal, friendly, easily accessible and people I could relate to very well throughout the sales process. I was delighted with my experience and wouldn't hesitate to recommend them to anyone." -Robert, Gunnersbury seller, January 2020
    • Seller Testimonial

      Achieved a price way beyond our expectations.
      "Great service! They achieved a price way beyond our expectations and then delivered it." - Max, Turnham Green seller, January 2020
    • Seller Testimonial

      If you want to sell in W4, there's only Paul!
      "If you want to sell your property in Chiswick, there's only Paul! He has gone beyond what other agents might do and hand-picked our buyer. I would not hesitate to work with him again if I had to sell in the future!" - Thibaut, Alphabet Streets seller, December 2019
    • Seller Testimonial

      A potentially difficult process made seamless.
      "I have nothing but the highest praise for Paul and his team. Professional, knowledgeable, courteous, good-humoured, buzzing with energy and enthusiasm, I knew I was in good hands from the off. Paul communicated on an almost daily basis so I was kept informed every step of the way on the marketing of the property. Paul made a potentially difficult experience seamless, was a joy to deal with, went above and beyond what was expected, achieved a fantastic end result for us and I would not hesitate to recommend him." - Karen, Bedford Park Conservation Area seller, September 2019

    Testimonials from Buyers

    • Buyer Testimonial

      By far the best agency in Chiswick.
      "Horton and Garton were by far the best agency we dealt with while looking for a property in Chiswick. Paul Cooney is a fantastic agent. His availability and quick response was always impressive and he really served as a link and facilitator between us and the sellers. He kept us informed regularly as the sale progressed and took any feedback seriously and acted accordingly. We wouldn't hesitate to recommend Paul to anyone looking to buy or sell a house." - Adriana, Fauconberg Village buyer, January 2020
    • Buyer Testimonial

      Incredible, personal service. Best in class!
      "Incredible, personal service, above and beyond any others. Nothing was too much trouble. We cannot recommend them highly enough. Best in class!" -Fred, Alphabet Streets buyer, January 2020
    • Buyer Testimonial

      The most responsive agent in the business.
      "Paul Cooney is the most polite, courteous, enthusiastic and responsive agent in the business. He is exceptionally talented in his field; I can't recommend him highly enough - he really does stand apart from the other agents that I have dealt with over the years. You couldn't ask for a more dedicated member of the Estate Agency profession. I would use Horton and Garton without question on any of our future property transactions." - Lisa, Grove Park buyer, January 2020
    • Buyer Testimonial

      Exceptional help and all sorts of extra support.
      "A very happy experience buying a flat with Paul and Jenn. I got exceptional help, and all sorts of extra support including links to local craftsmen, and 24/7 availability - especially useful when negotiations got a touch fraught over a weekend. All estate agents should be like this. I may never move again, but if I do it will certainly be with Horton and Garton." - Emma, Chiswick Park buyer, October 2019
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    Disclaimer

    The content on this Microsite has been uploaded by Horton and Garton, Chiswick. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Horton and Garton, Chiswick. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Horton and Garton, Chiswick. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Horton and Garton, Chiswick on 020 8996 5120.