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User Guide

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  • paragraph

    Having started as a pure estate agency business back in 1996 Horts is now proud to offer the same great service standards to those wishing to rent their property. Although operating under the same roof, these two businesses have a fundamental difference. With estate agency the hard work ends when the client moves in, with property management it starts! Horts Lettings is also a member of ARLA which means that our knowledge, systems and procedures have been properly checked and vetted.
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User Guide

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    Our Fully Managed service is charged at £250 plus VAT (£180 inc. VAT). Included within this charge is the preparation of the particulars, advertising on our website, Rightmove and Zoopla, accompanying all viewings, tenant referencing and registration of the deposit. We then charge a management fee equal to 12% of the monthly rent plus VAT (14.4% inc. VAT). This charge enables us to collect the rent on your behalf, inspect the property regularly and deal with all maintenance issues.

    Alternatively, for landlords who are prepared to be 'hands on' our Let Only service is charged at a one off fee which is equivalent to 75% of one month's rent (90% inc. VAT). A minimum fee of £500 applies (£600 inc. VAT). We will still prepare the particulars, advertise on the above websites and accompany the viewings until the property is let. We will deal with the tenancy agreement, take the first month's rent and forward it to you minus our charges. We will also forward you the tenants' deposit which you must assign to the reputable scheme. We recommend the DPS (Deposit Protection Scheme).

    Please note that an inventory, tenant check-in and check-out services are not included in either our fully managed or let only service (Prices available on request).

    Finally, we would recommend that all our landlords take a rent guarantee and legal expenses policy. We offer an extremely robust one at a cost of £17.50 per month including Vat.

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User Guide

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  • Team Member

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    Dorian Sanchez - Director
    I have been an estate agent since 1989, working across Northamptonshire and Warwickshire. I established Horts with Adam Wellesley in 1996. Between us we built a company that offers a committed and dedicated service with an honest approach. I believe very strongly in getting the basics right and delivering an expert and personal service.

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    Alison Moore - Lettings Manager
    I have worked in the Residential Lettings industry for over 20 years and have a wealth of experience in both the Rugby area and the surrounding villages. Having recently taken my ARLA exams Horts Lettings are now an ARLA registered company, our landlords and tenants have the support from a regulated governing body who can provide advice and support where needed. We, at Horts Lettings, believe that getting the basics right and keeping our promises is paramount to our service and reputation.

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    Gemma Connelly - Lettings Consultant
    My knowledge in the industry is drawn from 9 years lettings experience in and around the Rugby area. I have been part of the Horts lettings team since its opening in 2008 and have developed strong working relationships with our customers. I gained my ARLA (association of residential letting agents) qualification in 2011 which promotes letting industry standards across the UK. This allows me to work in the best interests of both landlords and tenants alike.

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    Sarah French - Maintenance
    I joined Horts in early 2015, having spent 20 years in the hotel industry. I believe that excellent customer service skills are key to providing our clients with a first-class, trouble-free lettings service. The best part of the job for me is seeing tenants' happy faces when they find their new rental home and then being there for them when things need sorting.

  • Team Member

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    Ben Hopkins - Lettings Consultant
    I joined Horts towards after working for many years in the retail industry. I was drawn to working for Horts Lettings because of their high standards and exceptional customer service, which I believe are important factors for both landlords and tenants. I am excited to be a part of such a reputable team and the ever growing success of Horts.

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    Jenny Hurd - Lettings Consultant
    I joined the Horts team in 2022, after working for several years in customer facing rolls, and I'm delighted to be working for such a reputable letting agent. Having rented myself, both privately and via an agent, I feel that I am able to really relate, on a personal level, to our tenants. I am currently working towards obtaining my ARLA qualification as I pride myself on being able to provide the best possible service to both tenants and landlords alike.
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    Disclaimer

    The content on this Microsite has been uploaded by Horts Estate Agents, Rugby. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Horts Estate Agents, Rugby. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Horts Estate Agents, Rugby. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Horts Estate Agents, Rugby on +441788550044.


    User Guide

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      Since 1996 Horts have been the brand that delivers outstanding results through a quality rich service. Our unique offering, delivered through our expert consultants, has allowed us to provide local convenience and specialist product knowledge to generations of clients.The secret to our success is our investment in the key areas of business, i.e. people, information technology and the ability to listen to our customers. We continually adapt to suit the ever changing property market.Whether buying, selling or renting, we are confident that you will find our service personal and professional.
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    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

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    SELLING

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      We understand that you want to achieve as much as possible for your home. We also realise that you want to do this in a specific timescale. Our market appraisals are carried out with in depth knowledge of your area and house type and our price presentation includes 'real time' evidence of properties that are actually selling around you. No guess work, just good old fashioned home work! Expert communication and focused marketing are the key ingredients to successful selling. Our service includes:

      • Self-employed sales experts

      • Realistic market appraisals

      • Advice on the best method of sale tailored for your individual property

      • No lengthy contracts or withdrawal periods

      • High quality sales particulars/ brochures with photos and floor plans

      • Regular mail outs to our extensive database of purchasers

      • Accompanied viewings with constructive feedback

      • Regular marketing updates with helpful advice

      • Internet advertising on the major National portals as well as our own

      • Unique 'For Sale' boards that direct buyers to the person that valued your home

      • Dedicated Sales Progression Team

      • Property Consultants Available 7 Days a Week

      • Experienced and qualified staff throughout the company

      • Communication via your preferred method

      • Call 01788 436003 for a FREE VALUATION. One of our friendly property consultants will be delighted to arrange a no obligation visit to meet you and discuss your property.


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    User Guide

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    BUYING

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      If you are looking for a property to purchase contact us and let us know your requirements so that you do not miss out on properties coming to the market.

      Whatever your circumstances, if you are a first time buyer, or looking for an investment property, are upgrading/downsizing or are unfamiliar with the area we can help and offer professional advice with a personal and friendly service.

      Remember, as a purchaser you will need to pay stamp duty - the thresholds are:

      Buy-to-let and second home Stamp Duty tax bands

      Brackets Standard rate Buy-to-let/second home rate

      Up to £125,000 0% 3%

      £125,001 - £250,000 2% 5%

      £250,001 - £925,000 5% 8%

      £925,001 - £1.5m 10% 13%

      Over £1.5m 12% 15%

      Please note that if you are a first time buyer purchasing for under £300,000 you will not have to pay stamp duty.

      From the moment you offer on a property through us we are always on hand to help with anything you need. However, even if you're not buying a property through us, Horts can still help you with other services you may require.

      Our Property Consultants have key contacts for trusted solicitors and local removal firms.

      We are also able to offer advice from our financial advisor - please contact us for more information.

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    User Guide

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    ADDITIONAL SERVICES

    • service

      FINANCIAL ADVICE
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      Buying your own home and trying to arrange finance can be a daunting and stressful time, whether you are buying your first home, moving home or looking for an investment property the opportunities and options are endless. Our dedicated and independent financial advisor is available to help and advise you with a friendly, professional and tailored service designed around you, and at times that suit you.

      Call 01788 436003 to arrange to speak to our Financial Advisor.

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      RESIDENTIAL LETTINGS
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      Sit back, relax and enjoy the benefits of being a landlord. Horts has a team of experienced letting experts providing a service to suit your needs.

      Call 01788 436003 to speak to a member of our lettings team.

      Horts Lettings is also a member of ARLA which means that our knowledge, systems and procedures have been properly checked and vetted. Our service includes:

      • Let only or Fully Managed services

      • Energetic marketing and multi-listing on top property websites

      • Comprehensive referencing of tenants

      • Regular property visits with written reports

      • Pre-alerts to property investment opportunities

      • Expert advice from fully qualified ARLA staff

      • In-house property maintenance team.

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    User Guide

    Title

    Our Rugby Experts

    • Introduction

      If you are looking for property consultants who are passionate about what they do and really will work hard to help you get the most out of your property, look no further.

    • Team Member

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      Dorian Sanchez - Director
      I have been an estate agent since 1989, working across Northamptonshire and Warwickshire. I established Horts with Adam Wellesley in 1996. Between us we built a company that offers a committed and dedicated service with an honest approach. I believe very strongly in getting the basics right and delivering an expert and personal service.

    • Team Member

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      Damian Flavell - Property Consultant
      I have been an estate Agent in Rugby for 10 years and in that time I have built up a fantastic relationship within the community. I provide a friendly professional and honest service to all clients whether looking to sell or buy in Rugby or the surrounding villages.

    • Team Member

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      Spencer Blake - Property Consultant
      Having been in estate agency since 1989 I have worked through both good and challenging times. Therefore I understand how to sell homes in any market. Accurate pricing and good marketing are key elements of the strategy I use to ensure not only a quick sale but to achieve the best possible price. I personally project manage my clients' move from start to finish providing a personal service 7 days a week.

    • Team Member

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      Ian Smith - Property Consultant
      I was born and raised in Rugby and have been involved in the property industry for thirty years. I have worked locally in mortgage services, estate agency and property rentals and have also managed my own mortgage/estate agency business employing thirty staff. Due to my experience and extensive knowledge of the property industry you can be confident that I have the expertise to help you in all aspects of the sales process.

    • Team Member

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      Michael Cruickshank - Property Consultant
      I have been an Estate Agent for eighteen years and have worked through both challenging and buoyant markets. I take pride in my work and will go the extra mile to deliver outstanding customer service to all my clients. I recognise that choosing your agent can be difficult but firmly believe that you should base that decision on finding someone that understands the power of good communication and great marketing. When not striving to get the best price for my clients' most valuable asset I enjoy squash, pool, rugby, golf and family time. Oh, and the odd glass of Red.
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      User Guide

      Title

      TESTAMONIALS

      • Introduction

        Real people, real reviews!


        Nothing makes us prouder than growing our business from recommendations. Here are some of the wonderful comments that we have received from our clients recently...

      Testimonials from Sellers

      • Seller Testimonial

        ...professional, friendly and honest.
        Many thanks to the entire team at HORTS who worked seamlessly together to sell my house. They were professional, friendly and honest. Communication was timely, realistic and helpful throughout the campaign. Special thanks to Dorian, Karen, Denise and Philippa whose client was the buyer.

        WG

      • Seller Testimonial

        ..it doesn't get better than this!

        SERVICE..it just doesn't get better than this. Having bought, sold and rented out numerous properties over 45 years in the Rugby Area with a variety of other agencies, we found Horts service, a number of years ago. We would not now, consider using any other agency in the area. We have found you get exactly what you pay for ..... at the right price. Confidence is one thing...TRUST is an entirely different matter.

        Mr & Mrs M

      • Seller Testimonial

        ..you will not find a better service..

        We cannot praise the staff at Horts highly enough ,especially Damien Flavell. Not only for his professional conduct but also for keeping us informed every step of the way. I would highly recommend this Agency to anyone thinking of selling, buying or even letting your property you will not find a better service than theirs. Thank you for everything .

        JT

      • Seller Testimonial

        ..worked tirelessly to ensure a successful outcome

        Having recently bought our dream house in Rugby through Horts we could not speak highly enough of the service we've received. From the moment we met Philippa she has worked tirelessly to ensure a successful outcome. She is professional, friendly, knowledgeable, proactive and always at the end of the phone no matter what time of day. We genuinely would not have the house without her hard work. Thank you so much Phillipa.

        LH

      • Seller Testimonial

        Very pleased with my experience! AA+++

        I've recently used Horts Estate Agency for both selling my property and also buying a new one at the same time. This was my first experience of undertaking both of these activities, but I have to say that working with Horts made the whole experience seem smooth and much less stressful than what I was led to believe moving house would be. I found the staff all very friendly, helpful, knowledgeable, proactive and eager to please. With guidance and support of each stage of the processes, Horts kept me informed and moving along in an efficient and timely manner, without being pushy or aggressive like you sometimes hear estate agencies being. Overall, I would wholeheartedly recommend anyone considering Horts as their choice for moving house, either buying, selling, or like me, both! Very pleased with my experience! AA+++

        CM

      • Seller Testimonial

        ..it was a breath of fresh air using Horts.

        Having a terrible experience with another estate agent in Rugby Myself, my mum and my gran have now all used Philippa from Horts for buying/selling properties and have found her to be very friendly, always gets back to you straight away (even when she's on her days off!) and willing to help any way she can. I also used the letting team and found them to be equally as good, very friendly and helpful, extremely good at their job and getting everything done on time but without being pushy. I am normally very sceptical of anyone selling anything but I had such a good experience that I will be recommending Horts lettings and sales to everyone.

        AS

      • Seller Testimonial

        ..went above and beyond
        We first met Ian when we were looking for a smaller house to downsize to. He was smartly dressed, personable and funny and actually listened to what we wanted. We had dealt with a couple of Estate Agents a couple of years before and to be honest they did match my preconceived thoughts and we weren't looking forward to the experience. They were pushy, over the top and just told us what they thought we wanted to hear just to get the sale. Ian was not like this at all. He has been a pleasure to deal with from start to finish, always kept me up to date with proceedings, chased when things weren't going to plan, helped us out numerous times and went above and beyond his duties as our Estate Agent, and his knowledge is immense.We haven't dealt with Denise obviously for as long, but she was also very professional, knowledgeable, kept the chain moving and was totally on top of it all.I hope we stay in touch with Ian it feels like he has been on this journey with us like a friend would and it will feel rather strange not having the weekly, often daily updates, and his sense of humour on hand to guide us through.I would and will recommend Hort's to everyone and anyone as I couldn't fault a single thing.Thank you massively Ian for everything and making this moving experience much easier, it's very much appreciated. 

        S & A

      • Seller Testimonial

        We have now used Horts three times...
        We have now used Horts three times to sell properties for us and can confirm they have always provided excellent service. They are very professional, but also offer a personal and friendly touch. They provide regular updates and follow up diligently to ensure things are followed up and go as smoothly as possible. Thanks again to the whole team for great service!

        KG

      • Seller Testimonial

        .. whole chain informed and happy.
        We were really happy with the service from Horts for our sale. Dorian and the team are thoroughly professional and conscientious, helping to get a quick sale. We're particularly grateful for all Denise's help in keeping the whole chain informed and happy.

        TJ

      • Seller Testimonial

        ..a dream team.
        Phillipa Morgan of Horts' Rugby branch and her colleague Denise in Sales Progression are a dream team. They were representing the vendors of the house we were buying, yet they did far more to help complete our sale than our own (on line) agent. Phillipa also showed us round several properties during our search for a new home and she was always very helpful and acted with the utmost professionalism. We cannot recommend Phillipa and Denise too highly.

        TC

      • Seller Testimonial

        Bloody Excellent!
        The experience I had with Horts was so good that I opted out of selling with 'Purple Bricks.' I put all of my trust in Horts just because of the way they ALL 'presented.' To anybody, 'first impressions' is so imprtant.They were all sharply dressed right down to polished shoes, Knowledgable, kind, attending to every need and detail, helpful, on the ball as to where we were in the selling of my property and the buying the house of my dreams.Ian Smith represented me, and I found him to be to be all of the above but he also gave the personal touch by really 'doing the journey ' with me, such is his care and attention to me as the seller. (He is hilarious too!!)After the whole experience from the beginning to the closure, I now consider him my friend. Ian's 30's in this business really shows and because of him I would recommend Horts to everybody I know that wants to sell their property.The other thing I love about Horts is that they have Denise Webb who is job is the full time 'follow up.' She just keeps it all flowing and moving, you ain't got a prayer with Denise!Absolutely great.So thank you Ian, Denise and Horts.Horts of Rugby's signature tune should be 'Sharp dressed Man' by ZZ top.Bloody excellent.

        GH
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Horts Estate Agents, Rugby. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Horts Estate Agents, Rugby. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Horts Estate Agents, Rugby. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Horts Estate Agents, Rugby on +441788550044.


      Welcome to Horts Estate Agents, Rugby

      Title

      Find Us

      Branch address

      9 Regent Street,
      Rugby,
      Warwickshire,
      CV21 2PE

      Get in touch

      Buying: 01788 223223  Local call rate
      Letting: 01788 223203  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Horts Estate Agents, Rugby. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Horts Estate Agents, Rugby. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Horts Estate Agents, Rugby. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Horts Estate Agents, Rugby on +441788550044.