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    One of Birmingham's longest established and most respected full service estate agent covering Birmingham City Centre, Worcestershire, Staffordshire and Warwickshire- we combine experienced personnel with innovative marketing, to provide the very best property services to buyers, sellers, landlords and tenants.
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John Shepherd will find you the perfect tenant!
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    Founded originally in 1991, the Company has expanded to become one of the regions best known and most respected residential letting and property management companies.

    We pride ourselves on giving a professional lettings and property management service which embraces the principles of quality and of outstanding customer care.

    We are specialists in lettings, John Shepherd is an independent company, the advice we provide is totally impartial and our understanding of rental demand, rental values, tenant selection and care of property is second to none. Our staff are qualified in residential letting and management, so you can be sure you're dealing with experts.

    Whether you are letting your home for the first time or are an experienced investment landlord, you are in safe hands with John Shepherd.

    Where will my property be advertised?
    We advertise on our own website and all of the major property websites giving the millions of annual visitors the ability to see your property as soon as it is listed. Other national & local websites are also utilised in conjunction with the local press uploads. Internet coverage including Rightmove & On the Market to name a few.

    Local press with full page adverts plus our office frontage with highly prominent modern offices and visible window displays. To-Let boards on all our properties. Direct recommendation and referrals by word of mouth has always been a very good avenue of enquiries and as with all good companies we have grown to benefit from our loyal client base, which has brought us repeat business on many occasions.

    How do we qualify your tenant?
    All tenants must complete a comprehensive application form and provide a deposit, which will be registered with the appropriate Tenancy Deposit Scheme. To determine a tenants suitability a professional referencing company will conduct tenant checks and references taken from employers and previous landlords. We also carry out ID and credit check.

    What Tenancy Agreement is best for you?
    Our Tenancy Agreements comply with the Housing Act or contract law if it is a company let and are written in plain English and are easy to understand. They are designed to fully protect your rights as a landlord and are subject to regular reviews to take account of new changes in legislation.

    What is the Tenancy Deposit Scheme?
    John Shepherd is a member of the Tenancy Deposit Scheme (TDS). The TDS was set up as a government approved scheme to ensure deposits we hold are protected and any disputes about the return are resolved impartially.

    Do I need an Inventory?
    In short yes. A detailed Inventory and schedule of condition is one of the most important documents when letting your property, particularly following the introduction of the Tenancy Deposit Protection legislation. Our detailed inventory and schedule of condition is prepared by a qualified and experienced member of staff and or an independent inventory clerk. The record of the contents of your property and the condition is documented on check-in and check-out.

    What is the John Shepherd Rent Protection and Legal Expenses Cover?
    We are able to offer our clients a rent and legal costs protection plan which is a market leader and only available to a limited number of agents who meet the most stringent requirements regarding their professional conduct. As a consequence of this, the cover provides key benefits to safe guard landlords rent and provides peace of mind. Cover is available for any number of residential properties let 

    What's the Next Step?
    To become a Landlord, contact us and we will arrange a free consultation and rental assessment. Our Terms and Conditions of Business will be sent to you, please take the time to read them thoroughly. All owners are required to sign the Terms of Business, then simply return them to our offices at which point we will commence marketing and conducting viewing.

    Rent and Legal Protection
    Rent Guarantee protection is available as part of the John Shepherd Management package, the benefits include:

    • Legal expenses incurred in gaining vacant possession of the property will be paid by the Insurers.
    • NIL Excess fee
    • Rent payable until vacant possession
    • Covers up to £15,000 rent per month
    • £100,000 Legal Expenses in order to obtain vacant possession
    • Available for 6 or 12 month tenancies
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Why choose John Shepherd Lettings?
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    Its not just about the right property, in today's market you also need the right Letting Agent. We are a licensed member of Association of Residential Letting Agents (ARLA) and The Property Ombudsman for Lettings service.

    Our website is always up to date and we have a team of dedicated professional staff to guide you through the complex steps of finding you your next home and to help you with the moving process. We offer a diverse range of properties and fine homes including flats, apartments and houses.

    By renting one of our managed properties, you will receive the protection of the Tenancy Deposit Scheme (TDS) which  has been developed to ensure the deposits we hold are protected and any disputes about the return are resolved swiftly and impartially. 

    All of our tenants will have the support of the branch network. All of our offices are open six days a week and all tenants will have access to our 24 hour emergency out of hours repairs service. 
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Meet The John Shepherd City Centre Team
  • Team Member

    Lily Johnson, Senior Lettings Manager
    Lily has been with John Shepherd for four years and has solidified her position within the company. She works wonders ensuring that our tenants and landlords are kept up to date throughout the move in process and prides herself on giving a good service. Lily's determination has enabled her to grow from office admin, right through to Lettings Manager of not one but two core patches!
  • Team Member

    Megan Johnson, Lettings Negotiator
    Megan is our latest recruit within the Birmingham branch. She is assisting front end lettings by  helping tenants find their new homes and move into their properties. Megan is very confident and helpful at all times. Megan prides herself on being passionate to learn and expand her career within the property industry.
  • Team Member

    Janus Robjent - Lettings Negotiator
    Janus is the newest recruit within the busy Birmingham City Centre lettings team. Janus is confident and thrives on ensuring expectations are met for all clients. Janus is excited to expand his knowledge within the industry and has already made a positive impression on both landlords and new tenants!
  • Team Member

    Kai Rodney,  Property Manager
    Kai has a wide background in property management and has worked within property for an impressive three years. Ranging from properties across the City. Kai has recently joined John Shepherd are has filled his role exceptionally, ensuring all landlord and tenant communication is kept!
  • Team Member

    Debbie Lock, Portfolio Manager
    Debbie has worked for John Shepherd for over Eighteen years and is one of the longest serving members of the team. She rightly brings a wealth of knowledge and experience across all aspects of the letting industry which enables her to offer a high level of service to landlords and tenants within her designated managed portfolio and beyond.
  • Team Member

    Charlotte Ford, Property Manager
    Charlotte has worked within the private rental sector for Twenty years, her experiences includes preparation service charge management accounts general office accounting and property maintenance. The last 4 years she has worked as a residential lettings Property manager and gaining more experience and knowledge each day.
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    Gita Patel, Property Manager
    Gita began working in property back 2003. In that time she has dealt with both residential property maintenance and property auctions. The experience and knowledge she has learnt during this time, has helped Gita to provide a reliable and reassuring service to both landlords, tenants and contractors.
  • Team Member

    Emma Wood, Property Management Co-ordinator
    Emma has been with us at John Shepherd for over two years and has helped to assist with the property maintenance team. Coming from a very knowledgeable background with regards to maintenance and a property portfolio, Emma has strengthened the team to ensure that all issues within the properties are solved efficiently for both landlord and tenant. 
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    Our Testimonials
    • Introduction

      Here at John Shepherd Lettings we pride ourselves with the high level customer service and this helps with the referral business we receive from both landlords and tenants. We offer an excellent selection of properties with a pro-active, professional approach with a clear focus on customer service.

      Here is just a selection of the feedback we have received from our clients...

    Testimonials from Landlords

    • Landlord Testimonial

      Swift and trouble free letting experience
      Thanks to Drew and Lily and all the team at John Shepherd for a swift and trouble free letting experience - very efficient and friendly service, I would recommend highly.

      Ms C. Pike
    • Landlord Testimonial

      Excellent service from start to finish
      Let my apartment through John Shepherd. Excellent service from start to finish ... Lily at John Shepherd made sure the process was simple and hassle free... would thoroughly recommend!

      Mr A. Sangha
    • Landlord Testimonial

      Helpful and professional throughout the process
      Drew and Lily have done a great job in letting our city centre flat. They have been helpful and professional throughout the process and given good objective advice when needed. I will certainly use them again in future.

      Mr N. Mason-Jones
    • Landlord Testimonial

      Made the letting process very straightforward
      Great service from Lily and Drew in the Birmingham office. Made the letting process very straightforward.

      Mr R. Thomas
    • Landlord Testimonial

      Have and will continue to recommend John Shepherd 
      John Shepherd are currently fully managing my 2 bed flat in the City centre. Professional, regular communication and most importantly prompt rent! Thanks to Drew and the rest of the team for their excellent service. Have and will continue to recommend John Shepherd to friends and family. Look forward to giving them more properties in the near future.

      Mr K. Khan

    Testimonials from Tenants

    • Tenant Testimonial

      Very helpful, friendly staff who do their best to accommodate clients in terms of visits, maintenance and questions - would recommend!

      Ms A. Houiller
    • Tenant Testimonial

      Best Birmingham city lettings agency with no doubt
      Drew Swadkins is very professional and responsible agent. If you have any issues, he will sort it in a few seconds. Highly recommend him. Best Birmingham city lettings agency with no doubt!

      Mr D. Bessalov
    • Tenant Testimonial

      The best letting agent I've come across
      I've had the pleasure of working with Lily Johnson who has been nothing short of incredible since the viewing. Most certainly the best letting agent I've come across to date. 

      Mr I. Magodyo
    • Tenant Testimonial

      I am so happy to have found JS!
      Amazing service! There isn't a single negative thing that I can say about my letting agent in John Shepherd-Lily. She has been extremely helpful during the entire process of agreeing a let as well as after the contract started. Also considering the amount of work that they have to do,I am always surprised how she manages to reapond to my emails in no more than a few hours. After seeing many property agencies who treat their clients very poorly ,I am so happy to have found JS because with them everything has been fast,easy and hassle free.

      Ms T. Rouskovska
    • Tenant Testimonial

      It was quick efficient and effective.
      I have received a sharp and and very quick response from Drew after showing interest for a flat I found on right move. From then it was all straight forward from the referencing to signing And collecting keys. Through the process I have also been engaging with people such as Megan and Lily that were always keeping me up to date at every stage of the process. It was quick efficient and effective. Thanks JS for your help. I would definitely Recommend.

      Mr M. Mbaye
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