Testimonials from Landlords

• Landlord Testimonial

  willing to go the extra mile

  We had a problem where the holding agent for the tenants security deposit went bust and James and his lettings team did great job coordinating the complicated process of recovering the monies - its a relief to see that there are still service firms willing to go the extra mile.

  Bill

• Landlord Testimonial

  has gone to extraordinary lengths 

  I cannot praise James Fearn of Keats Fearn and the rest of his team highly enough. He has been extremely helpful, supportive and proactive in dealing with a serious management company issue. He has gone to extraordinary lengths to keep landlords informed and provide all relevant documentation and advice on procedures, and chase up and follow-through any issues. Without his support I would now, almost certainly, still be suffering loss of rental payments and the tenant's deposit. Thank you so much.

  Melaine Tyrell

• Landlord Testimonial

  100% recommend for all property management needs

  I live abroad but own property in Farnham that James and his team look after for me. 100% recommend for all property management needs.
  

  Ben

• Landlord Testimonial

  thanks for going above and beyond

  We have been very impressed with the level of service and communication offered by James and his team, thanks for going above and beyond.

  Vicki

• Landlord Testimonial

  remained fully engaged throughout

  Maybe we don\'t say it ... but GREAT SERVICE is fine when things are all going well, but when difficulties arise ... obtaining truly great service reflects the team\'s excellent abilities and commitment. Keats Fearn management has offered not only winning advice, but remained fully engaged throughout.

  Peter

• Landlord Testimonial

  I would thoroughly recommend them

  I have been using Keats Fearn for several years to rent out my property in Farnham and have always found James and the team to be proactive and helpful. I would thoroughly recommend them.

  Richard

• Landlord Testimonial

  James has worked tirelessly to solve issues

  We've rented out our house through Keats Fearn for several years. They secured tenants very quickly and at a good rental rate. When we've had difficulties James has responded personally and quickly. James has worked tirelessly to solve issues with deposits.

  Sarah

• Landlord Testimonial

  And they are all such nice people

  I have know James for many years, in that time he has displayed all the qualities in a man I want to do business with. Honesty, integrity and a persistence to get the job done and look after his customers. He has also gathered around him a team that subscribe to these values. Well done for solving this latest debacle and bringing the whole thing to a successful conclusion. Bring on the problems and James and his team will sort them out! And they are all such nice people.

  Brian

• Landlord Testimonial

  what a great company they are

  This is my first experience in letting my property. I wandered round Farnham looking for an estate agent and finally picked Keats Fearn. I have now discovered what a great company they are.

  John

• Landlord Testimonial

  always been my favourite estate agent in Farnham

  Keats Fearn has always been my favourite estate agent in Farnham. Mainly because of James Fearn himself, but also his staff are very helpfull.

  Phil

• Landlord Testimonial

  providing the best possible customer service

  I have known James Fearn of Keats Fearn Estate Agents as a customer for nearly 20 years now and I am very happy to recommend him and his company. He is a consummate property professional with a refreshingly old fashioned belief in providing the best possible customer service - something so often lacking today from other companies.

  David

• Landlord Testimonial

  quickly and efficiently with all the paperwork

  I own a flat which Keats Fearn have several times found tenants for me. Very quickly and efficiently with all the paperwork, searches etc handled very efficiently
  

  Michael

• Landlord Testimonial

  beyond what one could reasonably expect

  At every stage he kept both me and my tenants informed , and after many months I am delighted to report that the issue has been resolved. He really went above and beyond what one could reasonably expect.

  Hilary

Testimonials from Tenants

Testimonials from Sellers

• Seller Testimonial

  gone above and beyond

  James and the team at Keats Fearn have worked incredibly hard and gone above and beyond to secure the sale of our property. From initial advice all the way through the sales process they have acted with integrity and transparency. Keats Fearn helped us purchase our first home in Farnham over 24 years ago and they have always provided sound advice over the years.

  Michael

• Seller Testimonial

  Efficiency combined with real warmth

  Efficiency combined with real warmth - thank you Keats Fearn staff.

  Robert, Sep 2022

• Seller Testimonial

  highly professional at all times

  I have recently had reason to rely on James Fearn from Keats Fearn Ltd estate agents in Farnham Surrey. I needed him to pull out all the stops to prevent a chain collapsing for a house purchase for my recently widowed elderly mother. James was extremely good at liaising with all concerned, buyers, sellers and other involved estate agents. He was most thorough in his approach creating confidence in a difficult situation. James was highly professional at all times and yet sensitive to the feelings of all concerned at this stressful time. I am more than happy to recommend his services. Many thanks James!

  Jayne, Nov 2022

• Seller Testimonial

  Outstanding service from start to finish

  James, Derek and the wider team, could not have been more helpful, supportive or hard working than they were to get the sale of our property over the line. Outstanding service from start to finish. We are very pleased.

  Rosemary, Aug 2022

• Seller Testimonial

  go the extra mile

  We have recently sold our house through Keats Fearn and can't praise them enough. We were very well looked after by all the team who certainly go the extra mile to ensure a stress free experience.

  Wendy, Aug 2022

• Seller Testimonial

  were like a breath of fresh air.

  Would just like to say that Keats Fearn estate agents under the leadership of James did a thoroughly professional job of selling my house. The whole team are are a pleasure to deal with and communication is prompt, friendly and courteous. Compared to other agents that I have used previously Keats Fearn were like a breath of fresh air. Thank you James and the Team. It was a pleasure to deal with all of you.

  Dean

Testimonials from Buyers

• Buyer Testimonial

  excellent communicators

  James and the team at Keats were attentive and determined throughout our house purchase. They were excellent communicators who we could trust to represent us to the sellers and solicitors.

  Alex, Oct 2022

• Buyer Testimonial

  James was proactive, helpful, excellent 

  James and the team at Keats Fearn were excellent throughout the purchase of our new home. Our house purchase went through in a short amount of time and James was proactive, helpful, excellent at keeping all parties informed, always contactable and dealt very promptly with queries that needing resolving.

  Natasha 

• Buyer Testimonial

  made the process seemless

  We bought a house in Beech, Alton through James Fearn. It became quite a protracted sale due to tenants being involved . James kept us apprised at all stages and made the process seemless . Once again Thank you and Best Wishes Chris and Bernice Pritchard