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    Lancaster Samms are one of York's most-highly-regarded independent estate agents, offering an unrivalled service. Led by founding Director Neil Samms, the agency has set itself apart through its unrivalled personal service, detailed understanding of the local market and a passion for selling houses.


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    We appreciate how important selling or buying your home is, even if you have done it many times before. We believe our conscientious approach, care, and attention to detail, is what makes buyers and sellers recommend us.

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    Our approach to selling homes is very flexible and we understand the time constraints of the modern buyer. To accommodate this we are available 7 days a week including evenings and weekends.

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    We establish the best method of communication, at a time convenient with the client. As well as using the major property websites and social media platforms we also believe in the traditional methods of selling, often generating interest through our network of contacts, assembled over many years of selling homes in York.

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Our aim is to offer an unrivalled service
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    Selling your property can be a very stressful time; our role is to advise you on every aspect of the sale including advice on the presentation of your home to help you achieve the best possible price.
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    We believe in a more flexible approach to selling homes and appreciate the time constraints of the modern house viewer. To accommodate this we are open 7 days a week including evenings and weekends. We also establish the best method of communication including email, at a time convenient with the client.
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    As well as using the major property websites we also believe in the traditional methods of selling and can often generate interest through our network of contacts, assembled over many years of selling homes in York.
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Buying your property through Lancaster Samms
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    Buying a property can be an exciting time but it can also be stressful. At Lancaster Samms we work hard to make the process simpler by assisting from the moment you contact us to view a property, to the day you collect your keys...and beyond.

    Registering

    This is quick and simple and can be done over the phone or via our website www.lancastersamms.co.uk. We would then keep you informed of new properties we had coming to market that match your criteria.

    Viewing

    Nearly all of our viewings are conducted by a member of the Lancaster Samms team. We offer viewings 7 days a week including evenings and weekends which prove extremely popular.

    Offering

    Once you have placed an offer on a property, we present the offer to the vendors and would aim to feedback to you as soon as possible. During negotiations we are honest and clear as well as upholding client confidentiality if ever there was another party offering on the same property at the same time.

    Offer accepted

    If you have an accepted bid on a property, we then require two key things before we can sale agree a property;

    1. Proof of finance - If you are planning on using a mortgage to buy, we are able to put you in contact with a local team of financial advisors and mortgage brokers for whom we highly recommend.

    2. A Solicitor - You will need a solicitor to undergo the conveyance of the purchase. Again, we would be able to recommend a good local solicitor for which there are many that we have worked with in the past in order to guarantee you the best service.

    Sales Progression

    We keep you regularly updated progressing every aspect of your sale. We liaise with financiers, surveyors, solicitors and the sellers to ensure as smooth a process as possible.

    Exchange & Completion

    Once we are notified of exchange of contract we contact you to arrange key collection on moving day. It is a great moment the day you move into your new home and we enjoy sharing that with you when handing over the keys.

    After Care

    At Lancaster Samms we are always here for you, even once you have moved into your new home. If there is ever anything you wish to discuss about the property, or if years have past and you are ready to move on again, we are there to assist you.

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With over 50 years experience
  • Introduction

    Meet the team
    With over 50 years experience between us, Lancaster Samms have the knowledge required to sell at all levels of the market. 
  • Team Member

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    Neil Samms BA Hons 
    Neil is an experienced Valuer and Estate Agent who can confidently advise on all types of residential property. Having grown up in York Neil has a thorough knowledge of the city and rural areas. He enjoys spending time with his wife and two daughters. 

    Email: neil@lancastersamms.co.uk
  • Team Member

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    Elkie Buckland MNAEA
    With fourteen years of working in property, Elkie is a passionate and experienced Sales Consultant who has helped hundreds of buyers find their dream home. Married with two young sons, Elkie has herself, bought and sold on many occasions and is personally and professionally accomplished.

    Email: elkie@lancastersamms.co.uk
  • Team Member

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    James Nicholson MNAEA
    Having previously worked for one of the cities largest agents, James is extremely experienced in dealing with the pace of the York property market. James is a qualified member of the national association of estate agents and an experienced Valuer. He enjoys spending time with his partner and two year old daughter.

    Email: james@lancastersamms.co.uk
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    Clare Hudson 
    Clare has excellent knowledge of living in a variety of properties, ranging from a London apartment to a Dales cottage and is now happily back in her home town of York living within the city walls. Experienced in Customer Service, Office Administration and Property Management Clare enjoys playing tennis and dancing in her spare time.

    Email: clare@lancastersamms.co.uk
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    Testimonials from Sellers

    • Seller Testimonial

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      Utmost professionalism throughout
      "A massive thank you to Jo and the team at Lancaster Samms for all the advice, help and utmost professionalism throughout our buying process. Jo was exceptionally helpful in identifying the right property for us and alleviating what potentially could have been a stressful situation throughout the journey. I would not hesitate in recommending them to anyone thinking of buying or selling. It made a refreshing change to be able to contact an agent outside of normal working hours. Jo is now working on more property searches for us and we have every confidence in her!! No pressure..." Mr and Mrs Tippett, York
    • Seller Testimonial

      Consistently been the most helpful and informative
      "Hi Elkie, we just wanted to thank you for everything you've done for us (especially considering we're not really your clients). You've consistently been the most helpful and informative of everyone we've dealt with Thanks sincerely"  Charlotte Messer and Daniel Shaftoe
    • Seller Testimonial

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      Seamless service throughout
      "Lancaster Samms assisted us with the sale of my late mother's property in York in 2018. From the very first contact I was impressed with the friendly and professional service, and at all times felt like a valued client. Initially dealing with James and then Elkie, the team provided a seamless service throughout, kept us informed of progress and gave us excellent advice at key stages; and as a result we were able to secure a timely sale. Due to the circumstances this was an emotional journey for the family and we were equally supported on a personal level, by Elkie in particular, which helped ease the heartbreak of losing a much-loved family home. I cannot recommend Lancaster Samms highly enough." Mrs Dawson, York
    • Seller Testimonial

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      A positive and friendly attitude
      "There is a difference between estate agents - more than just the price. Jo and Neil at Lancaster Samms epitomise the personality, consideration and approach you should expect when selling your most valuable possession. I recommend them highly, for helping find the right buyer, guiding me through the process, and keeping me informed leading to a successful sale. All done with a positive and friendly attitude." Mr Houldridge, Cumbria
    • Seller Testimonial

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      True professionals
      "We would very highly recommend anyone considering selling their property to use Lancaster Samms. From start to finish Elkie kept us informed. Ours was a long and difficult move as we were also building a new home. This is our fourth move and Elkie went above and beyond to help push the sale forward. She would often communicate out of hours and on her days off - you don't get service like this very often these days! True professionals, thank you Lancaster Samms". Mr and Mrs Redshaw, Stillingfleet
    • Seller Testimonial

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      A first class estate agent
      "I can't thank Lancaster Samms enough, most especially Elkie for helping us in our home move. Every phone call was answered or promptly returned and every question answered truthfully. A move that was dragging on for us was brought swiftly to a perfect end. I would recommend Lancaster Samms as being a first class estate agent." Mr and Mrs Boyes, Huntington
    • Seller Testimonial

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      Excellent market knowledge
      "Neil and Jo oversaw both the sale and purchase of our recent move and the service received at both ends was exemplary. We felt supported throughout the sale process and any questions or concerns were always addressed promptly and with excellent market knowledge. I wouldn't hesitate in recommending them." Mr and Mrs Withecombe, York
    • Seller Testimonial

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      They looked after us so well
      "Would highly recommend Lancaster Samms. They looked after us so well - very professional, great communication skills, very attentive towards our needs and very constructive and practical when advising us on selling our house. Big thanks again." Mr and Mrs Cameron, Fulford
    • Seller Testimonial

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      Professionalism and good cheer
      "Elkie genuinely went the extra mile over a sustained period for us. We had an extended sale that involved multi-faceted challenges and Elkie dealt with them all with professionalism and good cheer. Definitely to be recommended. Thank you Lancaster Samms". Mr and Mrs Cosens
    • Seller Testimonial

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      Exceeded numerous other estate agents
      "Having recently visited York with a view to buying a property, I felt compelled to write to appraise you of my experience with Lancaster Samms. Having initially reached out to Jo Hollins to view a specific property, I was impressed by Jo from the outset. Her attitude, help and openness far exceeded numerous other estate agents I met. Even though it was clear to Jo I would not pursue the property listed with your company, she both offered advice and was happy to answer any query. Jo is an invaluable asset to your company and please pass on my sincere thanks for her kind help and assistance. To date I have not purchased a property and as such will stay in touch, as I would very much prefer to pursue a purchase via your company.' Pippa Tomlinson
    • Seller Testimonial

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      Breathtaking and incredibly refreshing
      "Neil and his team support through the sale of our property was frankly breathtaking and incredibly refreshing. Neil's personal support was constant and he managed the process of the sale all the way through to the day of completion. I honestly can't recommend this estate agent enough and if I was to sell a property in York again, I would immediately appoint Neil and his team on my behalf".   Mr A Pulsford, York
    • Seller Testimonial

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      Every detail was taken care of
      "Lancaster Samms were wonderfully effective in the sale of our house, every detail was taken care of and they found us a perfect buyer - thank you to Elkie and the team". Dr and Mrs Sinclair
    • Seller Testimonial

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      Friendliness and positivity have been amazing
      "You handled matters from the start and we had every confidence in your recommendations and expert guidance. The first time I called the office Elkie said "we aren't trying to take over the world, we take on a small number of houses and try to do everything well". What an understatement! You have been so readily available, communicated often and your optimism, friendliness and positivity has been amazing. Thank you!" Mr and Mrs N Ridley
    • Seller Testimonial

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      A thoroughly professional service
      "We first listed our property with another agency who promised the world. Sadly they did not deliver, and after a few weeks we took the house off the market. Six months later we placed it back on the market with Lancaster Samms. We got a thoroughly professional service with constant updates and a number of expressions of interest resulting in a quick sale. If we sell again, we will use Lancaster Samms without hesitation." Mr and Mrs P Spence, York
    • Seller Testimonial

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      Exemplary from start to finish
      "Lancaster Samms completely breaks the mould for Estate agents. Exemplary from start to finish, Neil and Jo provided the most professional, knowledgable and reliable package in selling our house. I would highly recommend using them if you are buying or selling in York. We chose them as we needed the sale to progress as smoothly and stress free as possible due to our situation involving two simultaneous property sales, and one purchase. They went above and beyond to deliver their promise, and we accepted the offer from our first viewer. The sale progressed seamlessly which is just what we needed. Jo and Neil have both given us their time and knowledge in advising us on our new family home, in a totally impartial way, going above and beyond." 
      Mrs Helen Bosenquet-To, York
    • Seller Testimonial

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      The service has been incomparable
      "We just wanted to say thank you for all of your help during our purchase. The service you and your team have offered has been incomparable. Your efficient, consistent communication has relieved a lot of stress from us at a very busy time in our lives; running a business, having a baby and buying a house is not the easiest! Not to mention how hospitable and approachable you have been during this process, nothing has been too much trouble and we really appreciate that. We will certainly recommend Lancaster Samms in future, and wish you all the best." Mr Bentnick and Miss Pickard, York.
    • Seller Testimonial

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      A first rate service
      "The service we received selling our house with Lancaster Samms was excellent and in a different league to anyone we've dealt with before. From the first contact, nothing was too much trouble and the service was friendly, proactive and flawless. As we were selling our home remotely and living in another town we expected some challenges, but Lancaster Samms handled absolutely everything effortlessly. A first rate service."  Mr and Mrs Hall, Solihull
    • Seller Testimonial

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      the best I've ever dealt with
      "I've moved house 11 times in my life so I've dealt with my share of estate agents. Lancaster Samms are the best I've ever dealt with." Mr and Mrs Fawcett, Escrick
    • Seller Testimonial

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      Second-to-none
      The service we received from all of the staff at Lancaster Samms has been second-to-none. I wouldn't hesitate to recommend them and/or use them again. It felt as if no request would have been too much and they were always happy to help. Thank you so much for everything. Mr and Mrs Kendall, Woodthorpe
    • Seller Testimonial

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      in depth and useful feedback
      I was extremely impressed with Jo's approach to selling my property. She showed a thorough knowledge of her subject - asking the right questions to provide in depth and useful feedback. She kept in close contact - I never felt 'out of the loop' and best of all she sold the property!!! Well done, and thank you very much. Mrs Kennedy, York
    • Seller Testimonial

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      Streets ahead of the rest
      I would just like to say what an excellent service I received from Lancaster Samms from start to finish regarding my recent house sale. Their service was very professional throughout and nothing was too much trouble. I was constantly kept in the loop by Elkie and her friendly approach and lovely smile got me through it! I have no hesitation in recommending Lancaster Samms in the future, streets ahead of the rest. Mrs Stevens, Rawcliffe.
    • Seller Testimonial

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      I felt totally supported 
      Thank you to you and the team at Lancaster Samms for all your help with our move. We were recommended to you by a friend who had spoken with you over the phone when she was interested in purchasing one of your listed properties. She was very impressed with your friendly and helpful manner and suggested I come to you for the sale of my own home.I have never had such a quick and easy move. I felt totally supported by you every step of the way and I would have no hesitation in recommending you to anyone considering a move. 
      Ms Davy, Kelfield
    • Seller Testimonial

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      Absolutely brilliant
      You guys have been absolutely brilliant. Massive well done to James and Neil. Can't recommend Lancaster Samms enough! Miss Yates on behalf of Mr and Mrs Yates, Stockton Lane
    • Seller Testimonial

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      Extremely professional team
      I cannot recommend Lancaster Samms highly enough. An extremely professional team, they did all the viewings which took a huge amount of stress away from me and allowed the property to be presented at its best. Not only that but all the team who did the viewings knew, and were focused on selling, the property. During the period between offer and completion they were constantly in touch with both sides, providing advice as necessary and ensuring that the momentum of the sale was maintained. This wasn't the first house that I have sold through Lancaster Samms and it certainly won't be the last! Ms Turpin, York
    • Seller Testimonial

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      approachable, friendly, efficient
      Just to say that every dealing with Lancaster Samms has been extremely good whilst buying my new apartment. I was allocated a specific member of staff, James, who has kept me informed every step of the way being very approachable, friendly, efficient and also a very effective communicator. I would have no hesitation in recommending Lancaster Samms to my family and friends, and using them again in the future. Thank you for making this transaction seamless. Mr and Mrs Hoy, Bootham
    • Seller Testimonial

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      Definitely the best
      I would like to thank Lancaster Samms for all their help in my move recently, James who was particularly helpful in his efforts to make the move go smoothly. They say biggest is best I would like to disagree, you get personal attention from this estate agent who are not the largest one in York but definitely the best. Mr & Mrs Norman, Wheldrake
    • Seller Testimonial

      Proactive from start to finish
      "Lancaster Samms knew our needs to get the right price for our house and constantly communicated without giving up. They understood the house, who would buy it and what the area had to offer. They went beyond the standard negotiating for our new house, following up right through the chain until completion without being asked and putting us in touch with other local companies providing the services we needed. We wouldn't hesitate to recommend Lancaster Samms. Elkie who acted for us was very helpful, approachable, friendly, professional and very efficient. Lancaster Samms made the whole moving house process very smooth. We were kept updated at every stage and found them very proactive from start to finish! Thank you Lancaster Samms. We love our new house!" Mr and Mrs Yates, Rawcliffe
    • Seller Testimonial

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      Thank you for your support
      We would like to thank you for your support. You have been a pleasure to work with on our sale and we will continue to recommend Lancaster Samms to anyone and everyone! Mr NS Mrs Middleton, York
    • Seller Testimonial

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      I would without hesitation recommend your firm
      A huge thank you for all your efforts during the sale of 2 Blake Court. I am really most grateful for everything you have done to help at such a distressing time. Being so far away you have done so many little things which went well beyond simply selling the bungalow. Your personal touch has been gratefully appreciated. I would without hesitation recommend your firm to any potential seller. Mrs Beckett, Wheldrake
    • Seller Testimonial

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      Great service and would recommend them to anyone
      I would just like to thank Lancaster Samms, and Elkie in particular for the professional and caring way they conducted the sale of my house. The brochure was superb and my house went on the market on the Monday and sold on the Wednesday, with a huge amount over the asking price. I didn't even have to visit the estate agents office, Elkie came to my house and sold it for me. Great service and would recommend them to anyone. Ms Day, Rawcliffe
    • Seller Testimonial

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      a calm professional manner
      "The service with Lancaster Samms has been excellent throughout the whole process. I would like to thank you in particular for your regular on going communication and for managing any potential hiccups with a calm professional manner." Mr Hill, York
    • Seller Testimonial

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      exceptional level of service
      "This should have been a very difficult process for us as it was the sale of my mother's house, and the closing of her estate. However, we received an exceptional level of service from Elkie, who dealt with us kindly and sensitively from beginning to end. We were really touched by how personal the service was. Elkie constantly went above and beyond to make sure we were looked after - even bringing us muffins to keep us going while we cleared out the house!! We were delighted with the photos and the brochure produced for the house - they were beautifully done to a very high standard, and I'm sure contributed to the quick sale of the house. Thank you so much - your attention to detail, speed and efficiency, and all the personal touches, are deeply appreciated." Mrs Cook, Rawcliffe
    • Seller Testimonial

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      like the "John Lewis" of estate agents
      "From the first moment of stepping into the Lancaster Samms offices it was a real pleasure working with such a professional team - initially Elke then Neil and thereafter James who looked after our purchase.

      Dealing with Lancaster Samms was a calm but efficient experience, their honesty and integrity made them stand out from so many other "High Street" estate agents - Lancaster Samms felt like the "John Lewis" of estate agents. Not only did the team make us feel like valued customers, they also acted in the best interests of the sellers to attain a price in excess of the asking price. I would also recommend using their advice when selecting a solicitor as the company they found us were excellent.

      Overall this was calm, efficient and trusting experience (not something you always expect from estate agents!). If we should ever have a need - we will be back!" Mr and Mrs Chapman, York
    • Seller Testimonial

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      unique amongst Estate Agents
      "Neil, you truly are unique amongst Estate Agents - you actually worked very hard for your fee. Not to mention your unfailing pleasant manner and dedication to achieving a sale. We are extremely grateful for all your hard work, it has been a pleasure knowing you."  Mr and Mrs Genner, York
    • Seller Testimonial

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      professional care and sensitivity
      "I appreciated the professional care and sensitivity, with attention to detail that Lancaster Samms demonstrated in selling our home. I wouldn't hesitate to recommend Lancaster Samms to anyone buying or selling in York."  Mrs Trembath, Bootham
    • Seller Testimonial

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      the best Agents I have ever dealt with
      Lancaster Samms are in my opinion the best Agents I have ever dealt with. Neil is professional, polite and his attention to detail is what makes him stand out. Throughout the house selling process he was always there to answer all the buyers questions and was unflappable. The sale was quickly achieved and at a good price. Simply the best. Many thanks.
      Mr D Elliot
    • Seller Testimonial

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      Neil cares about people
      Having just completed on the sale of our house, we cannot recommend the services of Lancaster Samms enough. Neil has been our trusty guide, ready with information, advice if required, reassurance and a friendly voice along the way.
        
      He found us a steady stream of viewers, connecting us with our buyers in less than three weeks. This was a feat in itself, as the prospective purchaser was residing overseas, and there were many emails exchanged between Neil and the buyers - who subsequently told us quite spontaneously that Neil was different from most agents, in a most positive way. 

      Not only did Neil oversea a trouble free sale, but he has found us a lovely off plan house for our retirement in a desirable location. 

      Neil cares about people and houses in a way we haven't encountered before, and it has been a pleasure doing business with him.  Mr and Mrs Haley, Huntington
    • Seller Testimonial

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      exquisite attention to detail
      We would like to thank you both for the manner in which you have conducted the sale of our home and to assure you we will, wherever possible, be making sure that the name of Lancaster Samms is the first in people's minds when they are considering a house move. 

      From the first initial appointment to take instructions; through opportunities to input on the photographs, brochure and website details, the accompanied viewings, through to the eventual sale we never doubted we were in the best hands. We were particularly grateful that you took the time to eliminate, at an early stage, those for whom our property was unsuitable and only send those with true interest. 

      An invaluable resource for us was that you never failed to provide an update, on each and every one, within 24 hours ensuring that we were as informed as possible regarding each of the viewings. 

      We are sure that everyone who passes through your company will be given the same professional, courteous, friendly, accomplished and exquisite to detail service that we enjoyed and that the name of Lancaster Samms will very soon be one of the leading Agencies in York.   Mr J Bird and Mrs C Chadwick, Hopgrove Lane.
    • Seller Testimonial

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      I knew we were in safe hands
      "Having moved house several times in my life I can safely say that the sale of my Mother`s house by Lancaster Samms was streets, no motorways ahead of any other estate agents I have encountered!! 

      From the very first meeting with Neil Samms I knew we were in safe hands and so it proved to be. The communication lines were excellent, the sale was completed with the minimum of fuss and he put us in touch with a very good solicitor as we live away from York. Neil has arranged items to be cleared from the house and some other items to be picked up in my absence. 

      Going the extra mile is an often-used term and sadly many companies do not. Lancaster Samms have gone much further than that and have offered, and given, outstanding service. Very many thanks"    Mr S Crawshaw, Heworth
    • Seller Testimonial

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      enthusiasm I have never seen before

      "May I take this opportunity to say how overwhelmed I have been with the service and attention to detail that you have provided during the sale of my property. Right from the outset you approached the sale with confidence and enthusiasm I have never seen before, giving me a prompt and honest appraisal of the property and explaining in detail what Lancaster Samms were able to provide. Further more you sourced and negotiated a respectable purchaser within 7 days using all your expertise gleamed from many years working in the residential property sector.

      I have now entrusted in Lancaster Samms to sell a further property and would highly recommend them as they have given me a huge amount of confidence in their ability to deliver in what are very testing times in a volatile property market. Great work guys and good luck for the future"
      Mr P Foster, Haxby Road

    • Seller Testimonial

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      outstanding service
      Thank you so very much for such an outstanding service. Throughout our journey of putting our house on the market, promoting it so effectively, handling potential buyers, negotiating a great price and smoothing our pathway to the big day, you were absolutely brilliant. 

      At every stage you were on the ball, you never let us down and you kept us fully informed. Your professionalism, optimism and friendly personalities kept us positive during a period that would otherwise have been a very stressful period.    
      Mr J Morris, Rawcliffe
    • Seller Testimonial

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      very personal service
      "I wanted thank you again for the exceptional service I received from you and your company. You made what i thought was going to be a long & arduous process happen with ease and no stress at all. 

      The preparation and effort your team put into the sale of my property before it went on the market, the great marketing around it & the assistance with the legal aspects was outstanding and the very personal service (even down to helping me move some of my furniture!) was perfect"     Miss N Irvine, Bishophill
    • Seller Testimonial

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      unique from any other agencies
      "I would like to express my sincere thanks for your assistance in the sale of my house. I found your company to be unique from any other agencies, personal, courteous, prompt and extremely professional. 

      From the initial valuation right up until the point of sale I felt that you were in complete control and guided me through the whole process with ease. You kept me informed, gave me advice, listened to my concerns and were always contactable. I know that you will be an extremely successful agent as you have proved that already. I would like to thank you both for all your hard work and dedication and it goes without saying that I will recommend you without any hesitation"
      Mrs C Henderson, Poppleton
    • Seller Testimonial

      one of you was always available
      "I wanted to write to formally let you know how impressed we have been with the service we have received from you both. You provided a very high level of personal service and have worked extremely hard on our behalf. 

      Your commitment to getting us a sale was impressive and your support through the sale process was invaluable. It was particularly reassuring to only ever deal with a partner in your firm, one of you was always available when we needed to contact you. 

      You have provided an excellent service, I do not think we would have sold our property had we gone through a traditional estate agent. I will have no hesitation in recommending you to others"
      York
    • Seller Testimonial

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      helpful and professional
      Just want to say a big thank you to the team at Lancaster Samms. One week ago we moved into our lovely new home purchased through Lancaster Samms. James was our contact and could not have been more helpful and professional, he was always available to deal with our queries and this was very helpful as we were locating from Devon to York so everything had to be conducted by telephone. Lancaster Samms certainly helped make a potentially stressful time a great deal easier. I have no hesitation in recommending them and would certainly use them in the future should the need arise.
    Contact us

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    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Lancaster Samms, York on 01904 500455.