Lanes Sales & Lettings, Milton Keynes

As a Landlord of a large portfolio within MK is was extremely important to choose the right letting agent to manage my rental properties. Lanes Rentals have consistently provided reliable, professional tenants; ensured all my properties are well maintained; provided detailed monthly statements and given me the peace of mind that my investment is in safe hands. McCann Family (Multi Property Landlords)

As an independent agent I like the fact that I can speak to an owner of the business and trust them to look after my investment as if their own! As first time Landlords we were advised on the pros and cons of becoming landlords and Lanes found us a flat to rent with a professional tenant. Great return and definitely recommend Lanes Mr & Mrs Miller (1st time Landlords)

Many thanks to Lanes Rentals of Milton Keynes, who have restored my faith in the letting agency business after having had a very bad experience with another local agency. During the 18 months that my property was let via Lanes, I received prompt, efficient and courteous service. It has been a pleasure to do business with Lanes and I recommend them to other prospective landlords. Steve Lord (Landlord)

After a bad experience with a local agent I decided to list my property with Lanes Rentals. From the initial contact Lanes have worked in a completely professional manner and their lettings agent Claudia has been excellent. It is a refreshing change to work with an agent that seems to care about the clients and landlords alike. I would have no hesitation in recommending this company to anyone. Warren (Landlord)

I have been using Lanes Rentals for the past 14 years. They have taken care of my property and provided excellent service. As an overseas landlord, knowing that my property is in safe hands is paramount. Last week I was in Milton Keynes searching for a second Buy-To-Let property, and Lanes really amazed me with how helpful and proactive they were, helping me scout and evaluate the rental potential of alternative properties. I know my investment will be in safe hands with Lanes. Special thanks to Laura, Dave, Mandy, Anne and the team for consistently exceeding my expectations. The epitome of professionalism, reliability, care and excellent service. Hassan Abouzeid (Landlord)

May I take this opportunity to thank Lanes. You have a fantastic group of staff who have always proved to be helpful, diligent and friendly. You have been a pleasure of an agency to rent from and I really do appreciate all the peace of mind you have given me over the past eight months and the amount of times your staff have gone out of their way to help me. Heidi

Early last week while searching the web for a house to let, I found a possibility on your website. When I called there was a friendly efficient voice to answer my questions. That afternoon I viewed the property and the following day I confirmed that I would like to proceed as soon as possible. By Friday evening the contracts were signed and I moved in.Neil

Before, during and after our association with the rental agency we found the staff of Lanes to be very friendly and ever willing to assist with any queries we had. The services have also been very efficient and they were very professional at all times.Finally, in conclusion I would like to say thank you to all the staff at Lanes for all your assistance and it has been a pleasure to rent a property via your agency. If ever we return to the United Kingdom we will definitely use the services of Lanes Rentals again.Samantha & Sugan

We rented one of the properties through Lanes and stayed there for 7 years and never had any issues Check in process - very efficient, Check out process - very efficient. During stay any issues - Call maintenance next 24 hrs issue resolved. Overall fantastic experience, very professional with human touch. Highly recommended. Ashish Gulati (tenant)

My overall experience with Lanes Rentals has been good. I moved to MK year and half before and found a property close to my work at a great location. The flat belonged to Lanes. It absolutely brilliant and service was very professional too. Maintenance was on time and quick turnarounds helped me to fix any of the issues in the apartment. My interactions with Simon Francis and Debbie Lewis have been very nice and courteous. Debbie was very helpful during my contract termination and kept me posted about the updates and deposit transfer etc. Simon was very accommodating in all his conversations and during my initial requests prior i moved into the flat. I had to move to London for my work, if not i would have continued to live in the beautiful/well maintained flat at Milton Keynes. Thank you Debbie and Simon. Srikanth Narayan (tenant)

My husband and I are ex-pats from Texas relocating to the UK for 2 years. We chose Stony Stratford, Milton Keynes as our new home away from home. We found the perfect house for us that is being let by Lanes. My husbands first meeting with Debbie and each subsequent meeting, phone call and email have been handled professionally and expeditiously. Any minor issues we have had have been handled to our satisfaction each time. Debbie has been so very kind and helpful to this poor "fish out of water" and helped me with many question that are outside the scope of her professional obligations. We absolutely cannot recommend the staff at Lanes highly enough. This has been a tricky process, to say the least, and the entire staff at Lane's has made it smooth sailing! Lezlee Williams (tenant)