Loney Miller Limited, London

"They are a formidable team and provided us with an exceptional service from the beginning to the end of the sale process. Their marketing of the property was particularly impressive compared with other agents and they went above and beyond the call of duty to ensure as smooth a process as possible. I would not hesitate to recommend them or to use them again." Maliha Carey

"Loney Miller were brilliant! We sold our flat with them last year and had a fantastic experience from start to finish. The whole team was very professional and helpful, but they all went the extra mile - excellent and regular communications, advice before selling and with our onward move." Olivia Satterthwaite

"I had a brilliant experience with Loney Miller. The whole team were extremely professional, always keen to help and offered sound advice throughout the sale process. They demonstrated complete integrity throughout the process; going over and above what I would have expected. I would not hesitate to recommend them to anyone looking to sell in the area - they were exceptional." Mr D J Broadhurst

"I had a fantastic experience selling my property with Loney Miller. It's bound to get stressful at times, however Loney Miller were there at each step of the way, always available, very professional and offered support at each stage. When I first med Maddie, she said their role was to find a buyer, then give the seller a supportive hug at each stage of the selling process, and she did just that. She also connected me with people I needed at each stage of the way, Solicitors, Surveyers, Electrical Engineers etc. Really enjoyed working with Loney Miller, thank you team!" Omi Ducat

Loney Miller were outstanding in how they handled the sale of our house this Autumn. They had been highly recommended by friends who had used them so we had high expectations - they exceeded them! From the first interaction with them I was impressed by their client handling skills, quality of advice, unrivalled knowledge of the housing market in my area, the efficient and professional way in which viewings were arranged and feedback was provided and their handling of the sale process after we had received an offer. We had appointed LM jointly with another highly reputable agent in our area - it was evident throughout that LM were by far the better team, in all respects.

"Great experience from start to finish, an expert team able to advise and guide throughout the process. And lovely people to work with. Complete team effort - met the owners Maddie and Jonathan initially for valuation and agreement of terms, then sale/marketing team Lucy & Flick who sorted the property details & photos and got the property online and then Lisa was my main contact once a buyer was found and we worked through to exchange and completion together." Anne-Marie Hoyle

I sold my flat with Loney Miller and am very pleased with the process and outcome. Jonathan was friendly, helpful and realistic in what I could achieve in the market. Bryony was fantastic from start to finish. She was responsive and prompt in communications, keeping things moving forward. She made me feel that nothing was too much trouble. I would recommend Loney Miller.

"Loney Miller are fantastic, do not bother using any other agent in Southfields! Trust me we tried a few. They are professional, friendly, conscientious and give honest and realistic advice. All the team are excellent especially Maddie and Lisa." Rachel Scott

"I can't speak highly enough about Loney Miller. They were so professional, communicative, efficient and pleasant to deal with. They know this area like the back of their (safe pair of) hands!" Ruth Lewis Clarke

"We bought and sold with Loney Miller and found them to be honest, professional and very straightforward throughout the entire process. In fact, we had such a bad experience trying to buy through two different (major high-street) agents that, when a house came up with Loney Miller, it seemed like a much more appealing prospect as we knew we could trust them. So important when you are buying something as important and expensive as a house. I can't recommend them highly enough." Suniti Somaiya

"Loney Miller were incredible from start to finish. Ever since Jonathan and Maddie, two well known and highly respected agents in Southfields, set up LM in 2018, it was a no-brainer to us who we would ask to sell our house when the time came to move. And we could not have been more happy. Communication, integrity, speed, reliability, honesty, frankness - from each and every one of the team. We couldn't have been more happy with the service we received and can't recommend them highly enough. This goes for each and every member of the team, whether 'front line' or 'behind the scenes' - they are a superb team and genuinely provide a seamless service." Yvette Wood

"I sold 2 flats through Jonathan in Southfields and could not recommend him highly enough. His advice was honest & calculated. His manner was professional and very personable. The second sale in particular was not easy and was a true test of his commitment and ability." Patrick J. Murphy

"I immediately felt at ease and in safe hands with the team at Loney Miller. Everyone was so professional and considerate. The process of listing and selling my flat was incredibly straightforward and brilliant, professional advice and support was given along the way. Timely and clear communication was another strong point. Couldn't recommend them highly enough." Natalie Harley

"Literally the day after my property was launched for sale by Loney Miller I received an offer from a viewing by the previous agents. Loney Miller had the good grace to advise me that the offer was a good one and I probably should accept it (which I did). Maddie and Jonathan have a huge amount of experience between them. They know their market inside out. They tell it like it is. If you want an agency without all the corporate "spiel" look no further" Sophie Chamier

"Our experience of selling through Loney Miller was first class. Initial advice on price and the market was spot on and from instruction to getting the house on the market the process was seamless. We have a young family and all the team at Loney Miller made what can be a painful process utterly pain free, from taking the photos through to exchange, there was clear advice, good communication and a great team effort on their behalf. I would highly recommend using Maddie and the team and wouldn't consider using any other agent if I was to sell again. Having bought and sold a number of properties, I can safely say it was the best experience I've had." Toby Turnage

"Loney Miller at all times of the sale process acted in a very professional, courteous and business like manner, answering any questions I may have have had quickly and efficiently. There was always someone at the end of the telephone offering assurance, answers and updates." Martin Clayton

Loney Miller were simply fantastic with both our sale and purchase. Our dealings with the whole team, from the managing directors to our agents and their colleagues, left us feeling like VIPs. We felt listened to and well looked after at all times. Moving house was so smooth in fact I look forward to doing it again ;)

"Maddie has always been the perfect choice for us to buy and sell our properties through. She offers a highly professional service with realistic and achievable valuations along with a friendly and personable service. Nothing is too much trouble and we were fully informed through every step of the process." Gillian Power

"Jonathan and Maddie have been so professional and lovely to deal with during our property search. They only sent relevant properties and gave us honest and helpful advice. I would 100% recommend them, such a different experience to dealing with the large property firms. They understood what we wanted and helped us find it. A brilliant local independent business, professional, honest, helpful and charming staff - what more could you want" Archie Fitzherbert

"Loney Miller were absolutely fantastic from start to finish of the process. They have excellent knowledge of the area and how to value properties to sell. Their attention to detail is impressive and they had the know-how to market my property well, leading to a quick sale. Clear, consistent and personalised communication meant that they then supported the sale every step of the way through to completion; I was always able to contact them and receive excellent advice. I couldn't recommend this agent highly enough, whose personal touch makes such a difference both to the experience for the client and to the success of their service. Thank you!" Emma Miles

"We have just bought our first house and we cannot thank Maddie enough for all that she did. She was professional throughout and made the whole process easy. She was on the end of the phone or email for our every query and allowed us to take our time at each stage. All our dealings with Maddie have been wonderful and I would recommend Loney Miller to anyone looking to use an estate agency" Kate Tiner

"I have been lucky enough to have the support of the staff at Loney Miller both selling and purchasing a property. I believe that they treat each client with respect and as individuals with their own specific needs. We are truly fortunate to have this business in Southfields!" F Davis

We bought our first home with Loney Miller back in June last year and our agent Bryony Maddern was professional, friendly and supportive from start to finish! Bryony worked hard to make the buying process as smooth as she could and we couldn't recommend Bryony, or Loney Miller, more.

"Could not have had a better experience buying our first home. Always responsive and proactive to our questions and needs. Not only would I recommend them I already have and they have used them to sell their home." Kari Macko

"Experience was great, always available, never had any issues. Went above and beyond to get things through." Alisha Charles

"Quite simply the best experience I have ever had with an estate agent. Lovely people with enormous expertise in their area. Really honest, straightforward and trustworthy."

"We had an amazing experience with LM, their communication was excellent and they clearly are passionate about achieving the best outcomes for both seller and buyer. Couldn't fault their service and we would sell via them in a heartbeat." Toby Moss

"I bought my house through Loney Miller in Southfields. Lisa and the team went the extra mile and beyond in helping both the vendor and us navigate a tricky process involving a complex and at times breaking chain. Added to this was the fact that most of it was done during lockdown. They did a fantastic job and we are all happily in our new homes." Sara Boyes

"I cannot praise Loney Miller enough - they were an absolute pleasure to deal with from start to finish. Extremely professional, honest and communicative - Jonathan in particular went the extra mile to help us purchase our first home during the pandemic. We would be delighted to work with them again in the future." Shaha Alani-Stevens

Honestly such a great agency, recently brought a flat with them and Lisa particularly went above and beyond constantly. If you get her you're super lucky!!

"As new home buyers we were very much out of our depth, but lonely miller was able to help us every step of the way. From the beginning we felt 100% in the loop with the whole process thanks to them and felt at ease every step of the way. We definitely couldn't have done it without them." Holly West

"Everyone at Loney Miller was incredibly helpful throughout the whole process. This was our first time buying so naturally we had lots of questions and needed some guidance which all of the team helped with, in particular Maddie." Lally Westlake

"Lisa the estate agent who handled our purchase was very helpful and personable and maintained excellent lines of communication throughout the whole process. She was flexible with timings for viewings, did not rush us and was very knowledgeable about the properties she showed us." Lucy Durham

"As a first time buyer I had lots of questions. Hugo was patient and transparent in how he dealt with me which I always appreciated. Hugo was responsive, helpful and really great to work with." Andreas Constandinos

"Our experience of buying through Loney Miller was excellent from end to end. When we were first looking around they had the most interesting and well presented properties. Then, when we found the home we wanted, Lisa worked with us closely to make it happen. Even with some tight deadlines and general uncertainty of lockdown, Lisa was transparent, communicative and solution focused. It was a wonderful experience buying with Loney Miller." Roisin O'Flaherty

"Loney Miller were great at keeping us up to date with properties coming on to the market that fit our search criteria. Being a local Mum, Maddie's knowledge of the area was really helpful. Buying during Covid added to the normal stress that comes with buying/selling properties, however, easy communication with Loney Miller minimised these as far as possible!" Jacqueline Ughaonu

I thought LM were professional and helpful. All staff responded clearly and quickly." Jane Lee

"Very impressed with the firm's professionalism, calmness, responsiveness and attention to detail. They have found excellent new tenants for me." Hector Pinnington

"My experience with Loney Miller was great! They responded to my questions quickly and precisely. Would definitely recommend." Samantha Hamblin

"Very trustworthy, honest, 'on it', and know the market very well." Helena Sans

"Nothing is too much trouble, very helpful." Lisa Cannon

We are letting out our London garden flat in Southfields Grid. The Lettings team at Loney Miller have been great. Right from the start everything was clearly explained so we knew where we stood. No nasty surprises. Also, they found and vetted the tenants very quickly and appeared to be working on it right from the get go. Most importantly for us, as overseas landlords, we felt confident that Loney Miller is there to oversee the ongoing management of the property. Their property management partners are really detailed and organised. Recommended. Keir and Radka Menzies

"I could not commend this agency more. From start to finish the personal interaction with us throughout the renting process was brilliant. Estate agents have a bad name but my faith has been restored through Loney Miller. Thank you so much for taking what was a stressful period a little more stress free." Matt Evans

"My husband and I have been looking for a property to rent for a while which hasn't been a pleasant experience. Tori Reynolds has made the experience so much easier and more pleasant. She provided a very thorough tour of the property and was very knowledgeable. Her communication post viewing was excellent. She then managed to push very hard to get our referencing through so we could move into the property asap. Tori Reynolds has been excellent." Mrs A H

"Maddie was simply brilliant! When my husband and I first met her, we were in a total state of shock and dismay as the landlord of the house we were supposed to move in initially, decided to pull out the day before, and the high street agency managed the situation extremely poorly, offering us no alternative. Maddie then appeared like an angel and replied to a desperate post my friend sent to a local community facebook group, in an attempt to rescue us. Maddie did just that, and the house she has to offer was MUCH nicer, so the unfortunate incident turned out to be a huge blessing in disguise! The service she provided was also a whole other level: very personal, accommodating and prompt - within two weeks we had signed papers and moved into our gorgeous new home! Should we need to let another property again or buy in the future, we will definitely be asking Loney Miller for assistance, as it's impossible to get this level of service, quality and attention with the big and famous agents, so can't recommend then highly enough!" Carolina Reid Kosecki

"Loney Miller are quite simply the best Estate Agents in Southfields. Our dealings with them were for both Sales and Lettings and in both cases they provided a first class service - all queries were responded to quickly and nothing was ever too much trouble. Lisa who we mainly dealt with has been exceptional. I cannot recommend this company highly enough." Chrissie Hammond

We had the pleasure of working with Tori from LM for our recent rental, and I can't recommend their services enough! From the first viewing to the final lease signing, LM went above and beyond to make the process smooth and stress-free. If you're looking for a dedicated and professional estate agent who genuinely cares about your rental needs, I highly recommend them. Thank you Tori and LM!