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    Which letting agent should you choose? Whether you are a Landlord or a tenant it's a big decision deciding which Estate Agent to trust with your investment. So why choose M&M Estate and Letting Agents?

    Established in 1982, M & M Estate & Letting Agents is an independent family owned and run business with true family values. We have been providing SPECIALIST ADVICE and information about the LOCAL LETTINGS MARKET to both Landlords and tenants for over 35 years.

    Landlords
    FREE Market Appraisals and Advice

    Whether you have already purchased your investment or you're still researching the market we are here to help with professional and free market appraisals. We can advise on likely rental returns on any prospective investment purchases and the local market ensuring you invest your money in the right property!

    Tenant Referencing

    Obviously, your property is a very valuable asset, you have to trust your agent to find you a good tenant who will not only pay their rent but also respect the property. All of our services include comprehensive referencing, carried out by a dedicated tenant referencing company.

    Tailor made personal service and packages

    We offer a comprehensive range of landlord packages suitable for the pure novice, through to experienced Landlords. In cases of landlords working overseas we are able to offer helpful assistance with the Inland Revenue. If as a Landlord you wish to undertake your own management we do provide a tenant find service. It might surprise you to know that there are over 150 pieces of legislation in place surrounding property and lettings and it is important that Landlords keep up to date with every piece of legislation, so the decision to manage your own investment should not be taken lightly.  

    Mortgage Advice

    Whether your letting your existing property or simply adding to your portfolio, financial advice is a must. Our Financial Advisor is on hand to help ensure you are getting the best rates available. You can talk to us about the property, we can give accurate advice on the likely rent achievable, and any other costs involved so your likely net income can be confirmed.

    Experienced Staff

    Our staff are our biggest asset. They believe in supplying the highest customer service to all our Clients with the greatest attention to detail, from marketing your property to drawing up and administering the Tenancy Agreement. All our staff are local to Gravesham so have extensive knowledge of the area and have all passed Trading Standard Approved exams. 

    Advertising

    You only get one chance to go to market! We know the importance and value of presentation when marketing, therefore we offer professional photography and floorplans to ensure we attract the best tenants at the highest rentals. We market all our properties on a variety of property portals including our own website. We use Real Time Marketing so your property can be marketed almost immediately when we return to the office or we receive notice from an existing tenant.

    Proven track record

    Our proven track record of success is why our Landlords come back to us time and time again. Our success is built on our reputation which means everything to us. Why not read our amazing Feefo reviews! 

    FREE Accompanied Viewings

    We accompany all viewings as standard. This ensures we meet all tenants before referencing begins and can assess their suitability for your property - put simply if we would not put an applicant in one of our own homes we would not be advising you accept them as tenants -  providing all Landlords with only the highest calibre of tenant. 

    Because we know you have a choice...

    We greatly value our reputation and independence and the level of trust our clients place in us. We won't take this for granted as we know you have a choice of who you use to manage your investments. To support this we are invited member's of The Guild of Property Professionals.

    We also Sell homes...
    Having a large experienced sales department means we are best placed to advise you on any potential new investment opportunities as well as assisting should you need a valuation of your portfolio or wish to sell your investment.

    Tenants

    Call any of our team today to find your next home. We can register your details on our database to ensure you are kept up to date with all of our latest listings. Should you have any queries about the rental market we are here to help and answer any questions that you may have.

    Don't just take our word for it, see what our Clients say - then give us a call!

    Landlord - Anthony
    M&M have been managing our Gravesend property for about 18 months and they have been really excellent and I would recommend them wholeheartedly. The lettings team are very good and most of our dealings are with Gemma Scott-Davies who has been incredibly helpful in getting things fixed at our tenant's flat and reminding us when various certificates and leases are due for renewal. Thanks also to Emma.

    Landlord & Vendor - Richy
    M&M have been managing my investment properties since 2002. They have assisted & advised me on all aspects of property law & management.
    I would highly recommend their sales (Christine / Sophie) and rental team (Sarah / Gemma) for professionalism & quality of service.

    Landlord & Vendor - Mark
    I have been dealing with M & M for many years & have been delighted with their personal service & help both in sales & letting I would highly recommend them

    Landlord - Matthew
    M&M mange our investment property in Gravesend. Always respond quickly to questions. Found a tenant quickly, and handle all issues on our behalf. Good to deal with the same people and a family run business.
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    Sarah Driscoll BSc (Hons) MRICS - DIRECTOR
    Sarah lives in a village within the borough and is a Chartered Quantity Surveyor. She first worked in the family business whilst at school, having a short break from estate agency to study Quantity Surveying at The University of Reading. After completing her Chartership Sarah returned with enthusiasm and the desire to expand M&M further. ''It is important to me that anyone that comes into contact with M&M, albeit a Seller, Buyer, Landlord or simply someone popping in to ask for directions, has a positive experience. Whilst the industry has changed over the years our focus on providing excellent customer service and putting our customers first has not. This can be seen in the amazing reviews our customers take the time to write. We are and always will be a 'people' business, our main asset are the team in the office who are all dedicated and driven to help our Clients however possible''
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    Gemma Scott-Davies - LETTINGS MANAGER
    Gemma has been with the company since May 2013 having previously worked in the financial industry. Gemma has been awarded NFoPP Level 3 in Introduction to Residential Property Management Practice providing her with the knowledge she needs to run the busy, vibrant Lettings team. Gemma is a confident and experienced member of the team and ensures that all landlords and tenants are provided with the best level of service at all times. Outside of work Gemma spends her time with her active family walking the dog and being a football mum!
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    Emma Bance - LETTINGS NEGOTIATOR
    Emma has worked for M&M since 2012 as a Letting Negotiator and since then has worked in all of our lettings roles - making her our 'Lettings Guru!' Emma now supports every team member in their roles, which means she not only gets to help tenants find their dream property but also help both tenants and Landlords post contract! Outside of work she is a busy mum and enjoys spending time with her family.
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    Robyn Pullar - LETTINGS NEGOTIATOR
    Robyn has been with M&M since 2016, originally joining the team as a property manager she now strives to place the best tenants for our landlords properties, matching their requirements for a long and happy let. Robyn has taken her exams in order to gain crucial knowledge of the lettings industry and has been awarded the NFoPP Level 2 Introduction to Residential Property Management Practice. If you're a first time renter and unsure of the process pop in to the office to see Robyn, she loves helping people and will run through everything you need to know. In her spare time Robyn enjoys spending time with her family and baking delicious cakes!
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    Stephanie Slade - SENIOR PROPERTY MANAGER
    Steph is here to make sure that our tenants have a dedicated port of call for any maintenance problems that they may experience and someone our landlords can trust to make sure their properties are well looked after and kept in tip top condition! Steph started her Tenancy Management career back in 2017, working for a corporate agency and then for an agency dealing with both professional and student lets. Steph has said working for an independent company has been the best career decision she's made as she is really able to make a difference and help people. When Steph isn't working hard to solve maintenance issues and assisting landlords, she loves to spend time with her loved ones including her tuxedo kitten Belle who she adores.
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    Testimonials from Landlords

    • Landlord Testimonial

      A  New tenant found all checks made and moved in within 12 days

      - John
    • Landlord Testimonial

      Superb service would highly recommend , all staff very helpful they managed to get tenants for all 14 new flats very quickly.

      -Tina
    • Landlord Testimonial

      All members of the team provided outstanding support. Big thank you to Gemma.

      - Abu
    • Landlord Testimonial

      Would always recommend them. Always courteous and know their profession inside out.

      - Lynne
    • Landlord Testimonial

      Called into the Gravesend office to be greeted by two delightful ladies. it was a "cold" call as we had a transaction to complete which had nothing to do with them and certainly with no gain for their services ! In spite of this, the two ladies could not have been more helpful and within 20 minutes , we had a confirming e mail from our estate agent that all was well. We are so grateful and cannot recommend them more highly. If we have a need for an Estate agent in the future, which we may, they will be the first we call on. Absolutely wonderful people and very professional. Thank you again !

      - Des

    Testimonials from Tenants

    • Tenant Testimonial

      Robyn was a star!
      We dealt with a Robyn and we cannot thank her enough for the support she gave us moving and the help she had on standby in regards to viewing the property and viewing to measure. Felt very supported by her. Would 110% recommend.

      -Skye
    • Tenant Testimonial

      'The lettings team were extremely friendly and professional in assisting Wayde and I through the letting process.'

      -Derek

    • Tenant Testimonial

      'Wonderful team, they did everything in their power to make the entire thing as fast and efficient as possible.'
    • Tenant Testimonial

      A lovely company to deal with; can highly recommend.Such a joined-up and personal service from start to finish... our letting agent was extremely easy to get hold of, quick to get answers and very professional. The aftercare we received from the property management team was also excellent. Very fast to respond to issues and a friendly, personal service.

      - Anne
    • Tenant Testimonial

      Excellent customer serviceM &M Estate & Lettings Agents were very helpful and supportive when me and my boyfriend was looking for a property to rent. They gave us excellent professional advice and made our move-in very smoothly. They have good customer service. Many thanks to Michaela and Gemma the manager they both were professional. Thank you to you all.

      - Dionne
    • Tenant Testimonial

      Fantastic service was extremely impressed with the professionalism of service

      - David

    • Tenant Testimonial

      have been renting but M& M estate agent and lettings are fantastic. I will recommend M&M estate agent and letting anytime any day. They are the best for me so far. Their response is super fast and effective. Let me refer to them as the new 5G in town ¿¿¿¿¿¿Stephanie Slade is one of my favourite because she's quick in her response to maintenance issue regardless of the day of the week. Thumbs up

      - Ayinke
    • Tenant Testimonial

      Excellent company to deal with. Any queries I had were dealt with promptly and efficiently and nothing was too much trouble. Would not hesitate to recommend them. All staff were a pleasure to deal with but in particular Gemma Scott-Davies

      - Lynn
    • Tenant Testimonial

      The whole experience was very smooth and we were in the house within 2 weeks so we were really pleased as we'd been let down by another estate agents. Mihaela (I don't remember her surname) from the Gravesend office was very approachable.

      - Louisa
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