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User Guide

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Agent of choice for Oxford

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    Superior customer service.
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    Highly Regarded in the Best Estate Agents Guide 2019, Martin & Co Oxford is the agent of choice across the Oxford area. Our success is a result of superior customer service, our expert local team, and the consistent results we deliver for our landlords, tenants, sellers and buyers. We are recognised for our knowledge of the Oxford property market, our ability to apply that knowledge to benefit our customers, and for our willingness to go-the-extra-mile to exceed expectations.

    Located on Woodin's Way just off Paradise Street, our central location is convenient to visit, offering easy short-term parking, and with a satellite office on Oxford Road in Kidlington. We belong to a network of over 200 sales and letting agencies throughout the UK, and have been a market leader in Oxford since 2006

    Martin & Co Oxford let, manage and sell property throughout Oxford , Kidlington, Bicester and Oxfordshire. Martin & Co was recognised as the top-performing branch in the Martin & Co National network in 2017.

    Our philosophy is simple - through the delivery of first class customer service we develop multi-year relationships to build a financially strong business. We recognise that every landlord, tenant, buyer and seller, is different. Whether it's a landlord looking to optimise the return on her investment, finding a tenant his ideal property, or helping house owners to sell their home, we promise to deliver a comprehensive, flexible service tailored to our customers needs.

    At any time, we have over 1,100 tenants registered and looking for a property in Oxford and some 1,400 active tenancies. Our tenants include graduates locating to the area, senior managers, company executives relocating to Oxford, members of the military and local families. They demand all types of properties from studio and 1 bedroom apartments to 2/3 and 4 bedroom homes. Security of rent is something Martin & Co Oxford takes very seriously and we are able to offer landlords unique protection

    We are a member of the Association of Residential Letting Agents (ARLA). Client Money Protection insurance is in place so you know your money is safe. As well as licensed by the SAFEagent scheme, the agency is a member of Property Ombudsman and abides by the Trading Standards Approved Code.

    Remember - not all letting and sales agents are the same. Try Martin & Co Oxford superior service, superior returns, safe and secure homes.

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    Dynamic, proactive and multi-award winning agency
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    Martin & Co was voted best large letting chain in the UK by landlords. EXCELLENT.... is what 80% of Martin & Co landlords rated us.  Make use of our expertise, speak to one of our many qualified staff.
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User Guide

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Est.2006 - now one of Oxfords top 3 letting agents

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    Make use of our expertise and speak to one of our many qualified staff. Since January 2014, Martin & Co Oxford's city centre office has let over 500 properties per annum, making us one of Oxfordshire's Top Three Letting Agents.  Our success is based on superior customer service and an in-depth knowledge of the Oxford property market.

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    Who are we?

    Martin & Co is an established network with nearly 200 offices UK-wide.

    Martin & Co Oxford is a top 3 performing office in the Martin & Co network and a top 3 agent in Oxford.

    We offer specialist property and portfolio management services to landlords who own property in Oxford.  Helping to acquire, sell and let properties.  We are able advise on HMO licencing also.

    Our dedicated marketing department, and our own relationships and reputation in Oxford ensure we are attractive to and trusted by tenants, and known to provide them with the support they need

    Martin & Co Oxford is locally-owned and managed and staffed by experienced and dedicated professionals with deep knowledge and understanding of the Oxford property market

    All levels of support to our landlords, tenants and prospective tenants is delivered locally

    We strive to achieve superior service, superior returns, safe and secure homes.


    Contact - Martin & Co, 31 Woodin's Way, Oxford OX1 1HD

    Tel.: 01865 812110 | Email: oxford@martinco.com



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All tenants are not the same!

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    Martin & Co Oxford recognise all tenants are not the same. Tenants do not always want to take the first property offered, but need a property that suits their needs. Priorities may include a preferred school, proximity to major transport links or simply the size of property. Both landlords and tenants also want security of rent protection and this is something we take very seriously. Our rent guarantee scheme is second to none and Martin & Co Oxford is a member of the National Approved Letting Scheme (NALS) which is government backed and the Association of Residential Letting Agents (ARLA). We even invest in Client Money Protection insurance so you know your money is safe with us and we are licensed by the SAFEagent scheme.

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    Our experts - they will find you the right home

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    Claire, Lyndi and Sam have years of letting agency experience.  They will listen to your needs and then match you to the right property. No other single office in Oxford has a wider choice and so make Martin & Co your first stop!

     

    Contact: Martin & Co, 31 Woodin's Way, Oxford OX1 1HD

    Tel: 01865 812110  Email: oxford@martinco.com

    www.oxford-martinco.co.uk

     

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User Guide

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Our Team

  • Introduction

    Superior service requires a superior team
    Martin & Co Oxford has a team of specialists who maintain an up to date knowledge of the Oxford property market to ensure that they are able to support our landlords, tenants and vendors effectively.  All services are provided from our central Oxford office just off Paradise Way which offers convenient short-stay parking.

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    Bill - Owner
    Bill is the owner and managing director of Martin & Co Oxford. He has held a number of senior positions including equity partnerships at Deloitte and KPMG. Bill, a member of ARLA, is proud of the quality and expert team at Martin & Co Oxford and believe them to be the very best in the local market.

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    Kate - Branch Manager
    Kate joined Martin & Co in 2015 having previously been a property manager.  Initially taking responsibility for landlord finance management, Kate soon added leadership of our property management team improving the quality of our property management processes.  Kate is now branch manager in Oxford taking lead responsibility for customer relationship management and operational performance.

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    Aaron - Sales Manager
    Aaron joined Martin & Co in 2016 and delivered c40% growth in our sales business during 2017, achieving a sales success ratio some 20 percentage points above the Oxford average.  Aaron has been an estate agent for over 8 years, previously working successfully in the Wantage and Didcot areas.

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    Property Management Team
    Our property management team is based in Oxford ensuring that they maintain a personal knowledge of the properties they manage, and can build a close working relationship with our landlords.  Our managed portfolio includes apartments, houses and shared houses (HMOs) and rooms.  We cover the whole of Oxford including: central Oxford, Cowley, Headington, Marston, Barton, Summertown, Jericho, Botley, Cumnor, Hinksey and Osney.  We also manage a number of properties in the villages surrounding Oxford.
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    User Guide

    Title

    Why should you seek out an ARLA agent?

    • Introduction

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      Probity and Protection - ARLA leads the industry in setting and regulating the highest standards in the industry and demands certain levels of professionalism and commitment to customer service from its membership.

      ARLA members are required to work within a robust Code of Practice, which covers the key stages in letting and managing a property. There are comprehensive membership Byelaws which include compliance with such issues as handling and accounting for Clients' money; the mandatory ARLA Client Money Protection Bonding Scheme; Professional Indemnity Insurance; Dealing with Complaints and Disciplinary Procedures.

      ARLA members are required to employ a minimum of at least one member of staff, in any office, who holds a suitable industry qualification, recognised by the Association. ARLA keeps it's members up to date with changes in legislation and provides wide-ranging training and guidance to help members understand and interpret all aspects of letting and managing a property.

    Testimonials from Landlords

    • Landlord Testimonial

      unusual not to have to chase matters up

      " I have been intending to write to thank both yourself and your team, for the efficient manner in which you let my property. I found that you were all polite, communicative and responsive at all times. It was so unusual not to have to 'chase matters up'! You also exercised very sound judgement in helping me to choose the best tenant to meet my needs. I have other property and won't hesitate to contact you again when it becomes available. I'll also be telling my friends about your excellent service. Many thanks." Mrs.B.W.

    • Landlord Testimonial

      your help has been just invaluable
      "I have reviewed all these pictures and cannot thank you enough for helping me through this project and finding the time today to review and take pictures.. Your help has been just invaluable I agree with you that the lounge now looks stunning and I think once the new furniture is in, it should help with finding a tenant. I will leave it to you to arrange a light clean once we have the furniture in on Wednesday My heartfelt thanks". SA, London

    • Landlord Testimonial

      quickly and efficiently found excellent tenants

      "Many thanks to you and the team at Martin & Co. Once again, and at short notice, you have quickly and efficiently found excellent tenants to replace the 2 sets of tenants who have had to move out unexpectedly for personal reasons. And yet again you have ensured our flats have suffered no void periods whatsoever. A great job - many thanks and much appreciated". C.M.

    • Landlord Testimonial

      service is professional and 1st class
      "Martins have been helpful in approving 2 suitable investment properties. Properties have been advertised in good time so no time was wasted. Their full management service is professional and 1st class." Ms P.R., Oxford

    • Landlord Testimonial

      Very impressed
      "THANK YOU for engaging such brilliant people to come and work on the flat. They're punctual, tidy, fast, honest and lovely to chat to. Best of all they know what they are doing! Very impressed." Melissa

    • Landlord Testimonial

      speed and efficiency
      "With regard to the letting, I would like to stress how pleased my wife and I are at the speed and efficiency with which our tenant was found and installed." Mr.J.D., Summertown

    • Landlord Testimonial

      advice received from them was second to none
      "The team were so helpful and the advice received from them was second to none. They secured a tenant for my property within a matter of days and managed the whole process seamlessly on my behalf." Mrs L.B., Kent

    • Landlord Testimonial

      could not ask for a more helpful agent
      "this is just to say I could not ask for a more helpful agent & I am glad I chose Martin & Co to rent my property. You are an asset to them and I am sure you are very valued there...Thank you once again for your professionalism and for going the extra mile"  R., Oxford

    • Landlord Testimonial

      excellent service you have given as my agents

      "Thank you to you and your colleagues for the excellent service you have given as my agents this last year. I shall certainly recommend Martins if asked in the future."  Julie, Oxford

    • Landlord Testimonial

       secured excellent tenants for my 6 properties
      "Year on year Martin & Co have secured excellent tenants for my 6 properties and have managed the process and the lets in exemplary fashion. In particular Claire is superb in terms of efficiency, friendliness, organisational excellence and pragmatic approach to overcoming all problems.'

    • Landlord Testimonial

      thanks as ever for your invaluable help
      " Many thanks as ever for your invaluable help and to Claire too for going the extra mile to be so kind and helpful. "    DM, Summertown, Oxford

    • Landlord Testimonial

      I would not even consider another agent
      "Martin and Co Oxford take away all the pain of letting and managing a property from afar. They are lovely to deal with, efficient and trustworthy. A pleasure to do business with them. I would not even consider another agent."

    • Landlord Testimonial

      Kept us updated at all times
        "In all dealings with Lyndi Feather she was very professional and well informed. Kept us updated at all times."

    • Landlord Testimonial

      ...can't be commended highly  enough
      "I started using Martin & Co in 2006 and they now look after three properties one of which is an HMO. Their invaluable advice, even during the renovation stages and guidance complying with the demands of legislation, can't be commended highly enough."

    • Landlord Testimonial

      ..110% confident having them manage my properties,
      "Martin & Co Oxford have been our agents for many years. They are all very efficent and always go above and beyond to help. Claire Urwin is a professional with a personal touch and is just a star. I am 110% confident having them let and manage my properties.

    • Landlord Testimonial

      I will not change.
      " Claire (and her colleagues) are excellent in dealing both with the tenants and us (landlords). She will do everything possible to make the experience as trouble-free as she can. While this company has the staff it has at present, I will not change."

    • Landlord Testimonial

      A pleasure to work with.
      "Always polite and efficient. The staff work well together, and there is a good atmosphere. A pleasure to work with."    Christopher D.

    • Landlord Testimonial

      Excellent grasp of the local market...
      "Martin and Co Oxford are very helpful, responsive and found our latest tenant very quickly. They have an excellent grasp of the local market in Oxford. Claire Urwin has been very helpful throughout our relationship with Martin and Co."

    • Landlord Testimonial

      ...managed landlord service is excellent.
      ".... their fully managed landlord service is excellent. I am particularly grateful to the support that Richard Goodwin and Niget Wallace provide. All the staff are very helpful."

    • Landlord Testimonial

      ...the tenant was also happy with their service.
      "The service from Martin & Co Oxford was excellent. From the first visit, through to the contract negotiations, I found the whole team professional, attentive and enthusiastic.The icing on the cake is that the tenant was also happy with their service."

    • Landlord Testimonial

      ...kept up to date on everything....
      "Very impressed at first meeting - Richard was very positive. Had even 'let' our flat before it was finished. Pleased with how we are kept up to date on everything by regular email/newsletters from the company."

    • Landlord Testimonial

      A great professional company....
      "Claire and her team are extremely proactive in there approach.  I am contacted well in advance of my property ending its contracted term and have had very little void periods as a result. A great professional company servicing Oxford's letting market."

    • Landlord Testimonial

      ...found all the staff cooperative.

      "I have found all the staff cooperative. They work as a team. Nigel keeps me informed of the problems that arise and he deals with them straightaway. When he is away, other members step in willingly if help is needed."

    • Landlord Testimonial

      ...recommended them to many of my friends
      "Fantastic team, professional and committed to servicing the needs of landlords and tenants. I have also recommended them to many of my friends who are also very pleased with the service they provide!   Thank you to all in Martin and Co Oxford."

    • Landlord Testimonial

      ...found us the exact tenants we were looking for.
      "Claire Urwin found us the exact tenants we were looking for. As our 1st letting we were guided through all the requirements and felt assured at all times. Excellent service, we would highly recommended Martin & Co Oxford."

    • Landlord Testimonial

      ...I know when I see good service...
        "I am involved in the industry, so I know when I see good service.  Bob Urwin and his daughter Claire have continuously provided an excellent service keeping me up to date on the property and industry.  Well done."

    • Landlord Testimonial

      ...excellent, trustworthy and reliable service.
      "No other choice in Oxford.  I've used Martinco for my portfolio since they opened. Bob, Claire, Sue and team deliver an excellent, trustworthy and reliable service."

    • Landlord Testimonial

      ...consistently gone the extra mile...
      "They have consistently gone the extra mile to be helpful. They had their work cut out with one particularly challenging tenant and handled things on my behalf extremely well."

    • Landlord Testimonial

      ...matters are always dealt with promply...
      "Extremely hard working, conscientious and friendly staff. They are always happy to speak to their landlords and are efficient in dealing with any queries. Financial and administration matters are always dealt with promptly and accurately too."

    • Landlord Testimonial

      ...the best agent from a landlords perspective.
      "I always find Claire Urwin very helpful and efficient on any queries we have. I use sevreral agents within Oxfordshire and Kent and Martin and Co Oxford are by far the best agent from a landlords perspective."

    • Landlord Testimonial

      ... have time for you when you want information.
        "All members of the team are on the ball and very well informed.  Bob and Claire run a good team and both of them always have time for you when you want information.  In today's world where regulations seem to be constantly changing, this is vital."

    • Landlord Testimonial

      ...have taken care of our property.
      "Great, simple service. Good communication at all times. Both Claire Urwin and Nigel Wallace have taken great care of our property."

    • Landlord Testimonial

      The work quickly and professionally....
      "I know I can rely on Martin & Co to find me quality tenants who are reliable and highly suitable for my two new flats. They work quickly and professionally and minimise my work load and any worries when new and old tenants change over." Nicola M.

    • Landlord Testimonial

      ...within 2 weeks they had found suitable tenants.
      "My property was on the market with another agent for 8 weeks with no success. I asked Martin and Co to take the house onto the market, and within 2 weeks they had found me suitable tenants."  AM

    • Landlord Testimonial

      ...recommend them without hesitation.
      Martin & Co helped me let my property within 2 weeks. They assisted with a number of final tasks and were efficient, polite and helpful. I would recommend them without hesitation. Dr B.O.

    Testimonials from Tenants

    • Tenant Testimonial

      best service I have received in Oxford
      ".....due to these unforeseen circumstances beyond my control I now need to go back home to London. I do apologise for consuming a lot of your time, you were really helpful, and please forward this on to your manager as the service I received was really great and it was probably the best service I have received from an agent in Oxford. I wish you all the best in finding a tenant at this property and will remember next time to use Martin & Co for my next property hunt in the future thanks to the great service I received." Lee Q

    • Tenant Testimonial

      a very pleasant experience and helped keep me calm
      "....thank you for all your help. You have made this a very pleasant experiece (and helped keep me calm!), unlike some other agents. I would definitely recommend you and your team." Laura L (tenant)

    • Tenant Testimonial

      jaw-droppingly pleased.....and second to none

      "I'm just writing a quick email to say how jaw-droppingly pleased I've been with your Martin & Co branch in Oxford. My dealings with other letting agents in Oxford up to now really have made for a consummate stream of dross. All have been expert at taking money and all have fallen woefully short of providing a reasonably priced service, but Martin & Co really has been second to none." J.S.

    • Tenant Testimonial

      ...displayed the utmost courtesy throughout.
      "Lyndi Feather was a pleasure to deal with; every email was met with an immediate reply and she displayed the utmost courtesy throughout. The flat they offered me was beyond my highest expectations."

    • Tenant Testimonial

      She responded to every single one of my emails
      "My husband will be attending The Said Business School this coming September. With being in South Africa - I was not sure how we would find accommodation in Oxford to suit our needs. I sent through a request on the Martin and Co website and got a response from Sam - a letting agent from Martin and Co. Sam responded to me within hours of my initial query - and within days I had secured an apartment for my husband and I that met all our specifications. Being from South Africa - I was not able to view the apartment. Sam put my mind at ease and went to the apartment and took recent pictures of the apartment to send me. She also made recommendations to the landlord of what needed to be done - in order for the apartment to be handed over to me. (cleaning etc). Sam was great and she described the apartment and all the furniture to me in detail. She was my eyes. Sam is one of the friendliest and most efficient rental agent I have ever worked with. She responded to every single one of my emails - answering every single one of my questions. This was all done within minutes of me sending her an email. Sam I thank you for all your help - and if anyone needs help to find any accommodation in Oxford - you will be highly recommended to them by me. I could not have asked for better service. Thank you Sam :)"  Chantel Cape

    • Tenant Testimonial

      stand head and shoulders above your competitors

      "Bob/Claire,

      You guys (and your team) rock! I just wanted to tell you that. Richard and Afreen have done a great job for me and I'm very impressed with the professionalism, eye to detail and engagement of both of your colleagues. They are a real credit to you. Having invested a fair sum of money in refurbishing, it was vital for me to let the property out as quickly as possible and I am really pleased to have done so as quickly as I have through Martins. As you know, I have worked with a number of other agents in Oxford since I bought my first BTL property in 1997 and I am of the opinion that Martin and Co in Oxford stand head and shoulders above your competitors"

       TD (Landlord)

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    Disclaimer

    The content on this Microsite has been uploaded by Martin & Co, Oxford. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Martin & Co, Oxford. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Martin & Co, Oxford. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Martin & Co, Oxford on +441865812110.


    User Guide

    Title

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties

    Disclaimer

    The content on this Microsite has been uploaded by Martin & Co, Oxford. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Martin & Co, Oxford. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Martin & Co, Oxford. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Martin & Co, Oxford on +441865812110.


    Welcome to Martin & Co, Oxford

    Title

    Find Us

    Branch address

    31 Woodin's Way,
    Paradise Street,
    Oxford,
    OX1 1HD

    Get in touch

    Buying: 01865 638820  Local call rate
    Letting: 01865 638808  Local call rate

    Disclaimer

    The content on this Microsite has been uploaded by Martin & Co, Oxford. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Martin & Co, Oxford. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Martin & Co, Oxford. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Martin & Co, Oxford on +441865812110.