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Finding the right property for you
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    Maskells residential lettings and management ltd is the lettings arm of Maskells Estate Agents. Maskells is one of the longest established firms in Chelsea, operating in the area since 1965 and based on Walton Street from 1972. The company specialises in Prime Central London and has a track record of finding tenants for properties when other agencies have fallen short. Our experienced team always do what is required in order to secure the best possible price for our Landlords, whilst balancing the time the property remains unoccupied. They are acutely aware that lettings property represents an investment and therefore needs to generate positive cash flow for the owners.


    We stand out from our competitors because we understand that our business centres around forging long term relationships with our clients. In order to do this we seek to operate at the highest level by taking an uncompromising approach to;


    1. Our staff - employing only the most experienced professionals who understand and buy into our ethos.
    2. Our effectiveness - we maintain the best possible online presence, subscribing to all the top property portals and we are one of the only independents to employ a dedicated digital marketing executive. All our staff receive sales training to get the best out of every lead and every viewing.
    3. Our reliability - our communication within the team is drawn from our single office approach; all team members sit together in one office, minimising errors and miscommunication.
    4. Our property management - this is a particular focus for us and often we receive compliments, particularly from clients who have experienced the industry norms. It is perceived by most estate agents as simply a cost centre to be minimised.


    Trust:


    With so much in the press about letting agencies, we need to stand out as unimpeachable when it comes to our processes and the way we operate. The company is a licensed ARLA property market agent ( Association of Residential Lettings Agents ) which means we have to comply with their rules and procedures, including strict client account segregation and reporting. We are also members of the National Federation of Property Professionals, the property Ombudsman and the Tenancy Deposit Scheme.


    In addition to this, we require all our lettings employees to be exam certified by ARLA, affording them the legal and best practise knowledge to deal with the day-to-day issues that arise. We also run in-house training and evaluation session to keep all team members updated on the ever changing industry legislation. As a result of our approach we are now one of the largest independent Letting Agents in Prime Central London and this has been recognised by our recent awards...


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Renting your property with Maskells
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    Our Chelsea based Lettings Agents are here to provide the highest level of service so that you can maximise the return on your investment property.

    You can leave as much or as little to us as you please: Our Lettings Team will find you the right tenant, draw up the Tenancy Agreement, collect the rent and provide you and your tenant with a bespoke property management package. We even have a concierge service to help you and your tenant.

    What makes us different is that you will meet the property management team before you rent your property so you will know exactly who you are dealing with and have their direct number. Our property management team endeavour to attend the property if there are problems rather than try to deal with it over the telephone. We are the only Estate Agent in Chelsea, Kensington or Belgravia to offer this service to make renting your property as stress-free as possible.

    Complete peace of mind

    Armed with unparalleled knowledge of the prime central London lettings market, Maskells' team of experienced letting specialists can eliminate your worries by anticipating problems and dealing with issues before they arise.

    Whatever the type of property and whether you prefer short or long-term arrangements, no agency is better placed to help you manage the complex legal and financial obligations of letting your property.

    Finding the perfect tenant

    With Maskells, your property is in safe hands in every sense. We will endeavour to find tenants who will treat your property with care and respect. We will manage their rental experience to the required standard for properties of this calibre.

    Dedicated support every step of the way

    The combination of Maskells' global reach, long experience and our range of bespoke landlord services is your assurance of a hassle-free let, with minimal void periods and optimum returns on your investment.

    The quality of service you receive is underwritten by the terms set out in the Maskells' Charter which stakes our reputation on making sure we exceed your expectations.

    Integrity and fairness

    As members of the Association of Residential Letting Agents (ARLA), we uphold the highest ethical standards in our business dealings, and in the unlikely event of a dispute, the interests of our clients and their tenants are protected by ARLA's independent arbitration service.

    We are also a member of the Tenancy Deposit Scheme and the Property Ombudsman Scheme. All of our lettings team carry the MARLA accreditation (Member of the Association of Residential Letting Agents) and are exam certified

    Exemplary personal service

    As stakeholders in the firm, our employees are each personally committed to achieving the best for our clients and subscribe to the values set out in the Maskells' Charter.

    • We listen to your priorities and unfailingly fulfil them
    • We fit around your day rather than expecting you to fit round ours
    • We keep you continually informed of our work on your behalf
    • We make full use of the most advanced technology to streamline our operations and minimise the risk
    • We are fully transparent in financial dealings, and take the time to fully explain our valuations
    • We allocate two members of our experienced team to your transaction
    • We respect your confidence and privacy at all times.
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Tenant Services
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    With our experience in Chelsea, Kensington and Belgravia Lettings, our clients confidence in our abilities lead them to choose Maskells time and time again to help them find them the right property to rent.

    Whether it is advice, property searches or simply helping them to move in or out, the Maskells lettings team is there to help. Doing that little bit more for our clients means that many of our applicants are referrals from existing clients.

    Start your search

    Finding the right property for you

    Be it a flat in Onslow Square or a house in Chester Square, our job is to find you your ideal property in terms of location, style, accommodation, budget and availability.

    With access to virtually every letting in central London, Maskells is the one-stop shop for tracking down the one property that feels right without having to waste your own time searching

    Tenancy made easy

    Renting a property and tenancy agreements can be complicated, with a maze of legal and financial paperwork and little margin for error. The good news is that two experienced and professionally accredited members of Maskells' team we will assign to you will be happy to do the majority of the administrative work on your behalf.

    Added value lifestyle services

    Whether you want help moving in, finding a nanny, someone to look after things while you're away, or help with day-to-day running of your home, we'll be happy to arrange a private concierge service to make life easier for you.

    Complete peace of mind

    As members of the Association of Residential Letting Agents (ARLA), we comply with the highest professional standards at all times - and in the unlikely event of any problems, ARLA gives you a quick and easy route to independent redress.

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Lettings Team
  • Introduction

    Peter Hermon-Taylor - Managing Director, Lettings
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    Peter is a founder member of the Maskells Lettings Team and was responsible for establishing the business. Prior to Joining Maskells, Peter managed lettings departments in South West London for John D Wood. Peter has over 14 years' experience including roles at Fitzgibbons and Jackson Stops. Peter is an ARLA licensed agent. 

  • Team Member

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    Vashti Sperring - Operations Manager
    Vashti has worked in the Central London property industry for the last 12 years, during which time she was, amongst other roles, co-head of operations for John D Wood, overseeing 20 branches. Her knowledge of Lettings' law and regulations, as well as being an ARLA licensed agent, ensures that Maskells are able to properly advise our clients on all aspects of lettings. Her attention to detail will guarantee the very best service levels are maintained throughout the lettings lifecycle. Vashti speaks Mandarin & Cantonese.
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    Clem Byron-Evans - Director, Lettings
    Having worked in the London lettings market for the last 8 years, including 6 of those dealing with High Net Worth clients for a leading corporate agency, Clem has acquired a wealth of experience and knowledge vital to a growing business. As an ARLA licensed agent, Clem is a great believer in accountability, openness and total transparency for both Landlord and Tenant in what will always be a competitive market.
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    Poppy Thompson - Senior Associate, Lettings
    Poppy has spent 5 and a half years in the Lettings industry, working for highly pressurised and sales focused corporate companies. Whilst she was highly successful within this environment as she is an incredibly driven and personable individual (coming out as the top sales person in each of her teams), like many people within that sector of the industry she found a lack of fulfilment as she was denied the support and responsibility that would allow her to grow and make the best of her skills and knowledge. Poppy joined Maskells (as part of our commitment to grow our business) in November 2018 as a Senior Associate and is determined to mature her experience and build a strong reputation within the Prime Central London lettings industry.
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    Alex Coutts - Associate, Lettings
    Alex Joined Maskells in September having spent over 12 years in Agency latterly in charge of rentals to foreign students in London. He works closely with Clem to ensure our applicants receive the service they have come to expect from Maskells. Alex also has a wealth of experience in property management from his last role and assists Vashti in managing our landlord's properties. Alex is an ARLA licensed agent.
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    Testimonials from Landlords

    • Landlord Testimonial

      "I am an experienced landlord and I have let my flat out with several agents in the area. Maskells are amongst the very best! Their personal service and attention to detail is unrivalled." - James Alexander
    • Landlord Testimonial

      "I am an experienced landlord and I have let my flat out with several agents in the area. Maskells are amongst the very best! Their personal service and attention to detail is unrivalled." - James Alexander
    • Landlord Testimonial

      "Having Successfully let three properties for us in competition with other major estate agents in the local area, I thought it only fair of me to write to say how pleased we are with the service that you provided and to thank you for your efforts in achieving a hat trick.I would have absolutely no hesitation in recommending you to any other landlords who wish to rent properties in Knightsbridge Kensington and Chelsea and I am truly delighted that you have been so successful for us in these endeavours.We look forward to continuing our long relationship together and we will undoubtedly bring other properties to you as the become available." - MR ST, Director, property management company, London.

    Testimonials from Tenants

    • Tenant Testimonial

      "Maskells have been nothing but fantastic in helping me find a flat and equally kind throughout my tenancy. Nevertheless being a small agency, they take specific focus on looking after their tenants and clients extremely well. I am very happy with how promptly things are done and when doing viewings, they would always call to inform me even though I allowed access at any time." - Savannah Pughe 
    • Tenant Testimonial

      "I've been a tenant with Maskells for over 3 years, and they've been brilliant. A very friendly team and staff, and our contact Vashti always responded quickly, often going beyond the call of duty to sort out any issues. I've used a number of estate agencies in London in the past, and they don't come close to Maskells" - Farhan Ahmed 
    • Tenant Testimonial

      "Maskells have been taking very good care of me for over two years now. They have been extremely responsive to any maintenance issues with the flat, always resolving within 24 hours of the issue being reported. They also made sure that the flat was furnished with everything I needed upon moving in, which was a huge relief having relocated from the States. Highly recommend their services!" - Nicole Garza
    • Tenant Testimonial

      "I recently rented a flat from the lovely team at Maskells. They are a kind, helpful and attentive team who go out of their way to make the transition into a new home a breeze. Particular thanks to Clem, Peter and Vashti who have been so generous with their time and advice while we settled in." - Laura Watts
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Maskells Estate Agents Ltd, London. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Maskells Estate Agents Ltd, London. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Maskells Estate Agents Ltd, London. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Maskells Estate Agents Ltd, London on 0207 581 2216.


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    About Maskells
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      Established in 1965 by Tim Maskells, our Estate Agents office has always been based in Chelsea. The office moved to Walton Street in 1972 and we have been based there ever since.

      We are very proud of our reputation as bespoke Estate Agents with a reputation for integrity, efficiency, and transparency. We have dealt with properties ranging from houses for sale in the Boltons, to flats for sale and for rent in Cadogan Square to houses and flats for sale in Eaton Square. Our reach extends from Notting Hill Gate to Earls Court and from The "toast rack" in Wandsworth to Chester Square and Knightsbridge.

      The buyers and sellers of property in Prime Central London value their privacy. As a leading prime London estate agent, we have dealt with everyone from celebrities, sports stars, city financiers, foreign dignitaries to local families and friends. They choose Maskells because many of our properties are sold in private transactions and they know that talking to us may help them secure some of the best homes in our local area or allow them to sell in complete confidence and anonymity. Whether it is a flat in Cadogan Square, a house in Chelsea Square or family home in Phillimore Gardens, we can help.

      Please tell us about your dream home and the team will use the Maskells network to find it.


    Contact us

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    Why Sell through Maskells?
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      An exceptional property deserves an exceptional service. Please contact us for a FREE market appraisal - our in-depth guide to the value of your property.

      Our 50 Years' operating in Kensington, Chelsea and Belgravia have taught us to tailor our services to your needs. We know that you want to realise the highest return in the shortest possible time, and with the least amount of inconvenience to you. We use all of our expertise, knowledge and experience to achieve your goal.

      Service, knowledge, expertise and discretion

      Others talk about service - we live it:

      • We listen to your priorities and unfailingly fulfil them
      • We fit around your day rather than expecting you to fit round ours
      • We keep you continually informed of our work on your behalf
      • We make full use of the most advanced technology to streamline our operations and minimise risk
      • We allocate two members of our experienced team to your transaction
      • Unparalleled market knowledge and contacts

      With almost 50 years' experience of property in the Royal Borough of Kensington and Chelsea, we supplement our unrivalled knowledge of this unique market with an energetically proactive attitude, putting an enviable portfolio of private and professional contacts at your disposal.

      Our international network of contacts includes sovereign wealth funds, private banks, embassies, landed estates, private and family offices, football clubs, corporations and agents representing international interests (encompassing China, Russia and the Middle East amongst others).

      Valuation expertise

      Our Market Appraisals and Valuations are effective. We use conventional methods but we double check our estimates using technologies taken from the Case-Schiller Property Index. This, coupled with our 50 years in the Market, provides you with two prices driven by hard data and experience (and we provide you with the underlying data we used). No-one else offers this transparency and it allows us to demonstrate our prices are not just designed to win us your instruction. Our Market Appraisals are Free.

      Absolute discretion assured

      We operate within your preferred marketing framework, whether a private sale or open market offering. Either way, you can rely on Maskells to protect your best interests with the utmost integrity.

      Let's talk

      For informed confidential advice on selling your property, please call us on 020 7581 2216 or fill in our online form and we will contact you or pop into our Walton Street, Chelsea office - we are open Monday to Saturday 9am to 6pm.

    Contact us

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    Why Buy through Maskells?
    • paragraph

      As a leading Chelsea based Estate Agent, we have dealt with everyone from celebrities, sports stars, city financiers, foreign dignitaries to local families and friends. They choose Maskells because many of our properties are sold in private transactions and they know that talking to us may help them secure some of the best homes in our local area or allow them to sell in complete confidence and anonymity. Whether it is a flat in Cadogan Square, a house in Chelsea Square or family home in Phillimore Gardens, we can help.

      Please tell us about your dream home and the team will use the Maskells network to find it.

    Contact us

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    Other Services
    • service

      Corporate Services

      Maskells Lettings Agents provides Corporate Clients access to almost every available property to rent in London including private off-market homes.

      Global mobility services for HR professionals

      Whether the assignment is temporary or permanent, relocating key staff with their families is a specialised discipline in its own right, encompassing every significant aspect of the person's life. To ensure business continuity, Maskells can help you to manage this complicated process with minimal disruption.

      Based on our extensive experience of these challenges, we offer bespoke services tailored to the requirements of both the company and the relocating employee:

      • Property visit appointment schedule
      • Negotiations support
      • Guidance throughout the renting process
      • Full relocation services including hands-free removal management
      • Area familiarisation services
      • Education counselling
      • Home management services.
      • Working with your relocation agent
      Good working relationships with many of the leading relocation agents allows us to provide a seamless professional service with a single point of contact.
    • service

      Global Luxury Search
      We are also part of a Luxury International network called Who's Who in Luxury Real Estate,  which gives you premium access to properties across the world from the USA & Caribbean, to Europe, Asia and Australia.
    Contact us

    Title

    Our Sales Team
    • Introduction

      Jamie Hope - Managing Director, Sales
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      Having worked on the sale and acquisition of prime property over the last 10 years, Jamie has become renowned for providing clear cut and transparent advice to clients, achieving excellent results, often where other agents have tried before. After graduating from Cirencester with an RICS accredited degree in Property, Jamie started his career with a brief stint in the Cotswolds before moving to London in 2010. Having learnt his craft through challenging an unprecedented market conditions over the last decade, Jamie always puts the best interests of a client first, devising bespoke strategies to best meet a clients' objectives and through his proactivity and no-nonsense approach, has been an integral part of turning Maskells into a forward thinking and award winning firm. Testament to his approach is the fact that most of his new business comes from recommendation whether that be from previous clients or indeed from other agents.
      sales@maskells.co.uk
    • Team Member

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      Raffaella Boulter - Senior Associate, Sales
      Raffaella graduated from Exeter University with a 2:1 in Business Management and Japanese and prior to joining Maskells she worked in Financial PR in the City. Raffaella works with Jamie looking after our Clients, particularly those from Overseas as she has lived in UAE, Tokyo and Hong Kong and is at home there as she is in the UK. Raffaella speaks Japanese.
    • Team Member

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      Alison Mitchell - Consultant, Sales
      With over 20 years Agency experience both in the UK and the USA, Alison brings a wealth of knowledge and experience with her to Maskells. She is an exam certified Realtor in California, Virginia and New York and uses her overseas contacts to introduce international clients to the Firm. Through her contacts, Alison specialises in finding off-market properties for our Clients with the utmost discretion and confidentiality.
    • Team Member

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      Charlotte Embley
      Charlotte joined Maskells after four years working in sales for a specialist boutique agent covering RBKC, Westminster and other surrounding areas of Prime Central London. Prior to that she worked in recruitment with a primary focus on business development. The skills she learned in these roles are deployed at Maskells to help grow our already broad network. Charlotte is dedicated to building on and developing her current experience in Prime Central London and ensure our clients and buyers alike receive the highest level service, for which Maskells is renowned.
    Contact us

      Title

      Testimonials from Buyers

      • Buyer Testimonial

        I have had the pleasure of working with Jamie Hope twice, once when he was my buying agent in 2012, and then again in 2017 when he was the sales agent for my flat.I am based in Asia, so for me service is key. In 2012 I gave him very precise instructions of what I was looking for and he presented 3 flats that met my specifications. And yet, he listened closely to me and pointed out that perhaps I was looking for something rather different than I had specified. He presented me with this alternative, and indeed he was correct. I made the purchase and the flat worked out perfectly.In the summer of 2017, we decided to sell the flat, and again he was extremely efficient in getting it prepped for viewing and he had an excellent marketing strategy that brought in plenty of traffic.Despite the weakening market, he was able to create competitive tension and we achieved a satisfactory price by the end of the year.If/when I come back to London, he would be my agent of choice and I heartily recommend him to both buyers and sellers. - Mr E 
      • Buyer Testimonial

        You can't buy experience. I found Maskells to be at the forefront for prime property acquisitions and sales within Knightsbridge, Chelsea and Belgravia. The experience the company brings to the table has assisted me over the past 15 years from being a new entrant into the property market 15 years ago Maskells have guided me successfully along the way. - Mr R M
      • Buyer Testimonial

         Maskells is the ONE estate agent that really matches client and property. I found several PERFECT dream houses through their dedicated service and recommended them, successfully, to my friends. Nothing is too much trouble, until the deal is done. If you want individual attention, there is nobody like Maskells. - Mrs D L
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Maskells Estate Agents Ltd, London. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Maskells Estate Agents Ltd, London. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Maskells Estate Agents Ltd, London. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Maskells Estate Agents Ltd, London on 0207 581 2216.


      Welcome to Maskells Estate Agents Ltd, London

      Title

      Find Us

      Branch address

      71 Walton Street,
      London,
      SW3 2HT

      Get in touch

      Buying: 020 8012 4997  Local call rate
      Letting: 020 8012 4998  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Maskells Estate Agents Ltd, London. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Maskells Estate Agents Ltd, London. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Maskells Estate Agents Ltd, London. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Maskells Estate Agents Ltd, London on 0207 581 2216.