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    Bringing people and property together for over 25 years

    Mays Estate Agents is the longest established agent in Lilliput often regarded as the gateway to Sandbanks. From our humble beginnings over 25 years ago, we have blossomed into a modern forward thinking agency with a solid reputation. Built on traditional values, we advocate a real family orientated company ethos as well as a strong ethical customer service relationship.

    'a modern forward thinking agency with a solid reputation'

    Once Lilliput was up and running we opened our Westbourne office, occupying another prime position on the high street perfectly placing us to service the wonderful coastline and all the BH postcode.

    'uncompromising end to end service'

    Mays are truly independent and fiercely proud of our reputation which we have built from the ground up. Having nurtured solid relationships over time we can deliver uncompromising end to end service and we will continue to provide this for our clients.

    'dedicated professionals offering extensive local knowledge'

    We know that our people at Mays are the key to our success bringing satisfied clients back to us repeatedly. The team are all dedicated professionals offering extensive local knowledge combined with a warm friendly approach, dealing with a diverse range of properties from small studio flats to multi million pound super homes. We are also passionate about supporting local charities and schools further enriching our ties within the local community.

    'prominent high street corner offices'

    The industry as a whole has certainly changed in recent years with the advent of online agencies and portals like 'Rightmove' however, we believe that our prominent high street corner offices, core beliefs and genuine enthusiasm for our profession will always have a place in local community business, putting our clients first has always been our priority and that will never change.

    'putting our clients first has always been our priority'

    Mays continues to thrive whatever the market dictates, through the uncertain conditions to the times of high prosperity. This is in no small part due to the dedication, passion and skill of its founders Vanessa Clements and Elliott Pollard.

    Here's to the next 25 years!

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    Why choose Mays?
    It is important to note that there are many legal requirements that a Landlord must fulfill and adhere to. Letting a property is not quite as straightforward as it might appear. Failure to comply with legislation could result in punitive fines and or criminal prosecution. At Mays, our staff are trained to understand these requirements and have systems in place to ensure they are complied with. Our Managers are trained and qualified under the Association of Residential Letting Agents (ARLA) National Federation of Property Professionals (NFoPP) scheme and are up to date with ever changing legislation in the Property Letting industry.
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    Who are we?
    Our Residential Lettings Division offers professional service to back up our commitment to your property, and your needs , based in both Westbourne and Lilliput with our property management and accoun ts being dealt with at Westbourne. Our staff are trained and qualified to understand and implement the requirements of all legislation affecting rented property. Just as importantly, they understand the need to focus on customer care and service.

    We have the facilities to properly vet a potential Tenant, allowing you to make the right choice. Our tenant referencing is carried out by a professional referencing agen c y who offer one of the most comprehensive service s in the industry . Thorough background checks are carried out to ensure the Applicant's identity is correct and in keeping with the Right To Rent Act 2013. They will check that there are no CCJs or adverse credit history records on every applicant's credit file . The Applica nts ' current residential status and employment status are also checked and confirmed.

    Our first - class  Tenancy Agreements are ARLA approved and have been drawn up by a qualified Solicitor with many years' experience  in the Letting I ndustry. So,  in short, why indulge in DIY when there are experts who can do it for you? We will save you time and could even save you money.
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    We are members of the following Governing Bodies
    ARLA Propertymark
    The Property Ombudsman
    The Tenancy Deposit Scheme
    ARLA Propertymark Protection (Client Money Protection Scheme)
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    Mays Lettings our team of highly experienced Lettings staff are here to listen to your every need. We match people to property - let our experienced staff find the right property for you.

    Not only can we advise you on the property but our expert knowledge of the local area will help you decide which home is right for you.

    Once you decide on the right property our friendly and professional team will guide you through every stage of the process.

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  • Team Member

    Elliott Pollard - Managing Partner
    Originally from London, Elliott moved to Somerset and then to Bournemouth in his early teens, where he attended Canford School in Wimborne. Since then he has accrued 30 years of local estate agency experience and founded Mays with Vanessa over 25 years ago.Elliott has a real passion for estate agency and is actively involved on a day to day basis. He is a strong believer in honesty and integrity. His sales ability and experience has led him to consult successfully for many developers and builders, both local and national, and he is often asked to give his judgment about the viability of development sites. Elliott is a keen sportsman and plays squash, tennis and golf as often as possible, juggling these alongside family life with Vanessa and their young son.
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    Vanessa Clements - Partner
    Vanessa has lived locally all her life and was educated at St. Mary's Gate School for Girls in Southbourne. Vanessa has 30 years' worth of estate agency experience, having begun by working for Black Horse Agencies and then managing an office for Alliance and Leicester. After a brief spell in marketing at McCarthy & Stone, the UK's leading developer of retirement homes and apartments, she helped Elliott found Mays over 25 years ago.Vanessa, whose love for property is infectious, strives to give each client a high level of customer service through her advice and personal attention.Vanessa loves to travel to warmer climes with her family. She enjoys Pilates and long walks on the beach.
  • Team Member

    Emma Bevan - Lettings Manager (M.A.R.L.A.)
    Emma comes to us with over 30 years' experience of the lettings market, 25 of which have been gained locally in Poole and Bournemouth. With the enormous amount of legislative changes that are ongoing and continue to occur within the field this experience proves invaluable. Emma is qualified to Nfopp Level 3 ( National Federation of Property Professionals) and is a member of the Association of Residential Letting Agents which calls for continued professional development.
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    Luella Strutt - Lettings Support Coordinator 
    Luella looks after all the administration for the lettings team, co-ordinating with both landlords and tenants to ensure the smooth running of the department.
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    Sarah Hickman - Property Manager
    With over 10 years' experience in strong customer facing roles, Sarah brings a varied background to the Westbourne Office. From working within the Charity Sector, the NHS and most recently working in the Construction Industry, Sarah is now pursuing her passion for excellence whilst delivering a first class service to our Landlords and Tenants. Sarah enjoys any DIY projects that involve upcycling or mending and restoring items, along with spending time with her two children and family who are also local.
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    Testimonials from Landlords

    • Landlord Testimonial

      It was the best decision we've made
      Mays were recommended to us and having let our property with them for the past year, it was the best decision we've made. They are always swift in dealing with any arising issues, and we've always found the team friendly and approachable. With Mays our property is very much managed with a safe pair of hands, and Emma has been a pleasure to work with. We wouldn't hesitate to recommend Mays to others.
      Nicola T 

    • Landlord Testimonial

      I have no hesitation in recommending your services
      I am delighted with the personal service and care taken with the letting and management of my Rental property since transferring to Mays. I have no hesitation in recommending your services. Especially yourself Emma. Many thanks.
      Valerie F
    • Landlord Testimonial

      They are very proactive & helpful
      We would like to thank Mays Lettings, for their help over the years in keeping the flats that we have as an investment, rented. They are very proactive & helpful and always try to get the best tenants, that are suitable for the flats. Many thanks to all at Mays Lettings, ROB & ANGELA 
    • Landlord Testimonial

      Thank you team Mays. Lovely tenants and great work on all your parts. Best wishes, C
    • Landlord Testimonial

      we certainly felt you "went the extra mile" 
      Dear Mays,......we just wanted to say thank you for everything you did in helping us secure our tenancy. Your efforts were very much appreciated and we certainly felt you "went the extra mile" in a very professional manner"
    • Landlord Testimonial

      excellent service
      Thank you to you all again at Mays for excellent service in terms of locating a new tenant for the First Floor Flat.
    • Landlord Testimonial

      I would like to take this opportunity to thank you for being such good managing agents and for your kindness and patience - Mrs Hart.

    Testimonials from Tenants

    • Tenant Testimonial

      Hi Emma We received the deposit balance today. Would like to thank you for everything you organised while we living at Pencraig. Kind Regards Geoff S
    • Tenant Testimonial

      May I thank you for your good manners and cheery voice, for coming back to me on the phone. Paul
    • Tenant Testimonial

      Amazing Customer Service
      Honestly, the best experience I have had with an Estate agents. The ladies in there are lovely, very accommodating and have really helped myself and my partner find and get the property we wanted! Amazing Customer Service - Emma, Luella and Holly, wonderful ladies.
      Amy W
    • Tenant Testimonial

      You were extremely helpful
      Dear Mays,

      I would like to thank you for all your assistance in arranging my tenancy. You were extremely helpful and your colleague's also took additional time to explain all the paperwork yesterday.

      The property looks even better than I remember and I'm really looking forward to living here!!
    • Tenant Testimonial

      We would just like to say how very grateful we are to you for answering our questions so very quickly and arranging the dishwasher to be fixed all within four days ! ,you are extremely efficient, kind, and clearly superb at what you do thankyou so very much Sarah.
    • Tenant Testimonial

      Thank you to you both for getting my new property secured for me. Kelly L
    • Tenant Testimonial

      Secondly, a massive thank you to you, for sorting it all out for us and being so on the ball and so accommodating. 
    • Tenant Testimonial

      very professional and courteous throughout
      I would like to say that our experience with Mays has been one of the best we have had with an estate agent - very professional and courteous throughout.
      Matt
    • Tenant Testimonial

      Excellent Service.
      Vito has just finished the fence - excellent job as we've come to expect from him! So impressed we've taken his business card for any work of our own in the future! 
       Thanks again for your own excellent service. James
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