Michaels Property Consultants Ltd, Wivenhoe

Dear Alan and Colleagues , I just wanted to say thank you very much for the service and professionalism I have received in selling my property. At our first meeting I was unsure with the rent /selling option. Both parties came to the meeting and all my options discussed which was a great first introduction and impression. While I was refurbishing the house no pressure was put on myself as to when this would be available . Following placing on market , from leaving my house and driving to Norwich I had a confirmation from Alan an offer had been placed full asking price! Therefore the right potential buyers where identified and shown the property. Carla has been extremely helpful and efficient the last few weeks before completion . I have already recommended Alan to a neighbour whom has visited and I certainly would highly recommended your company. Thank you for your excellent service and attention. Sue Bevan

I cannot praise the team at Michaels Wivenhoe highly enough. They are everything you could hope an Estate Agent would be but never expect to actually find. They are polite, professional, calm and take all the stress out of the selling process. The valuation was spot on and Michaels dealt with all our purchaser's questions. We could not be happier and the commission is extremely reasonable too. They are a breath of fresh air. Huge thanks to Alan and Carla for all their hard work. Kate Brightmore

Dear Alan and Carla, We wanted to formally record our sincere thanks for the excellent service you provided for our recent sale and purchase. Throughout the process it has been very reassuring to know that you have been looking after every detail for us. We have moved a few times over the years and can say without doubt that your professionalism and attention to our concerns has been exemplary and easily the best we have experienced, we felt that nothing was too much trouble and you always kept us fully informed. Indeed we particularly thank you for going beyond what might be expected to smooth the final closing stages of the negotiations, all of which was achieved with a minimum worry on our part, your advice has been first class. We wish you well deserved success in the future and If you should ever need a testimony of satisfaction we would be delighted to help, Best regards Simon and Liz Salkeld

Hi Alan and team, This is a belated THANKYOU to you and all your team for making it happen against the odds, you never gave up and pulled it out the bag at the eleventh hour. I', now settled in my new house and it is great. If I move again I'll be back... Best Wishes Nic Blower

Hi Carla, Can we just say thank you very much to the whole team who helped with our sale from start to finish. You were all very professional and helpful. Kindest Regards James Carter

We would like to take this opportunity to thank you and all of your colleagues for the incredibly positive experience we had with selling our first home. At every stage, your firm were approachable, professional, and executed all of our requests within a timely manner. We felt communicated with at all points during the process of our sale, and truly appreciated the time that you all took to answer any queries we had and to reassure us when needed. We feel as though we have really experienced the benefits of selling our first home through a firm who are truly client-centred and who listened to us. Thank you for a fantastic job. We will continue to recommend you to friends and family! Becca Siddle & Jason King

Dear Alan, I'm writing to thank you and your staff at Michaels for all your hard work and wide ranging help with the successful sale of Mum's house. From the very first phone call to the smooth completion of the sale, every contact I had with Michaels was professional, personal and efficient. I have admired each step of your work and valued your excellent advice and negotiating skill. Your recommendation of Hayward Moon to handle the conveyancing was spot on for the reasons you gave at the time, namely that they provide, like Michaels, a truly efficient, local and personal service. Estate agents don't always get a good press, but I have to say that my experience with Michaels defines the level of excellence to which all estate agents should aspire. I would not hesitate to give a personal recommendation to any of your potential clients. Please feel free to use this email as a testimonial. My very best wishes to you and all at Michaels. Phil - The Inglenook

I just wanted to take the time to say thank you very much for your professional service thus far. I am sure I am one of many. We are extremely grateful to you for helping us with the marketing of the family house, the service you have provided has been first class. You have read our situation well and provided honest help, advice and feedback. The strategy of the open day worked well and the photographs in the brochure were superb. I know all this does not happen without hard work and commitment from a coordinated team, which you certainly come across as, so please pass on my thanks to all.

Hello Alan, I wanted to write a short note to thank you for your help with the sale of my property. Throughout the process I have been impressed with the efficiency and professionalism displayed. . Carla was a cheerful and very informative person during the various ups and downs between the offer being accepted, and exchange of contracts. I was confident that everything possible was being done to progress the sale. Most importantly of all, I am very satisfied with the price ultimately achieved for my house. Good luck to you and your business in the future Chris Girvan

My experience with The Team at Michaels, Wivenhoe in selling my property was absolutely First Class. From the first visit by Alan to advise me of the process until the very end, all contact with the office was always dealt with in an informative, responsive and thoughtful manner. All queries were dealt with promptly. I really appreciated and trusted the team when they came to my home with prospective clients. I would highly recommend Michaels. Gillian Wallis

Dear Alan, Thank you for handling the sale of the property with such a successful outcome, right from the very early stages when I was considering whether to sell. You have handled the sale impeccably from start to finish and it has been a pleasure. I will most highly recommend you to any any buyer or seller for your openness and efficiency, many regards, David Dean

Hi Alan, I just wanted to pass on our compliments to you and your team. We've been very impressed with the service delivered by Michael's, from the first time I met you, through to the offer acceptance. Aaron, especially, has been very helpful. He's been professional with his advice and timely in his communications. Please pass on our compliments to the directors of Michael's so they know how pleased we have been with the service provided by you, Aaron, and the rest of the Wivenhoe branch. Mr McCarthy - 11 Old School Lane, Elmstead

Dear Carla, Please accept my hearty thanks for the successful completion of the sale of my property. A couple of unexpected complications arose which you handled very efficiently. Please pass on my appreciation to the members of your team for the patience with which they handled a load of 'damn fool' questions from me during the course of sorting out those complications. I would also be grateful if you could pass on my heartfelt thanks to Sarah for taking the sale on in the first place and chauffeuring me to an introduction with Mike Theeman. Many thanks to you all and a Merry Christmas. Yours sincerely Peter B Grant

Dear Mr Waterson, I would like to thank you and your team for the excellent professional service you have provided regarding both my sales and purchase. From the beginning, when you provided a valuation for the properties, you were straight forward and easy to talk to, and that has continued through both transactions. You have acted promptly and efficiently throughout the process, and I have been impressed by your continuous communication at each stage, especially during some of the more difficult moments. I felt that your fees were reasonable, and I would happily recommend you to anyone needing your services. Yours sincerely Mary Force

Dear Alan Could `i thank you and your excellent team at Michaels for selling our house. I cannot faullt your patience and tolerance in nursing the sale through to completion despite all the seemingly endless difficulties and problems. Thank you all for being so helpful and charming. Best wishes Robert and Elizabeth Parker

Dear Michael & Michael I would like to express how fantastic your local director in Wivenhoe is. Alan Waterson has given us exceptional service and gone above and beyond, including many out of hours emails and phone calls, whilst always being professional and polite. He has given fantastic advice and I really can't commend him high enough. We have been unlucky in our previous purchases that have fallen through and ended up moving out of Wivenhoe, therefore we have been dealing with Alan since Michaels first opened in Wivenhoe! I am happy to say that Alan has helped us move back and we are delighted with the service we have received. He really is outstanding at his job! Many thanks Leanne & Ross

Hi Alan, Now that BT have connected us up to the internet I can write to say a huge thank you to you and all the team at Michael's Property. From our first meeting through the whole marketing process and on to exchange and completion I can honestly say that you and your team provided an exemplary, professional, honest, open and friendly service second to none. We had previously been with another local estate agent and were disappointed with them, so we were bowled over with your fresh and invigorating approach, and your well placed confidence in your ability to sell our home quickly for the price we wanted. Not all estate agents are the same, and we found Michael's to be exceptionally good! Wishing you and your team all the very best for a successful 2017, and Thanks again. Dave and Liz Poulter

Dear Alan I just wanted to write to you personally and thank you so much for the fantastic help and job you have done over the years with us. You are clearly in the right job as you are brilliant at what you do. You have gone above and beyond for us more times than I can mention and we really appreciate everything you have done for us. You are so professional and yet friendly and always respond/reassure in absolutely the best way possible. Thanks again, you rock :) Leanne

I would just like to say a very big thank you all for friendly helpful service. Everyone who works in the Wivenhoe office have been great, nothing has been to much trouble. I would highly recommend Michael's to anyone and hopefully not but if I needed to in the future I would definitely use Michael's once again a very big thank you. Kind regards Mrs Mason