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User Guide

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    Millerson has been letting and managing properties since 2005. The portfolio we manage has quadrupled during this time and we now manage a very large portfolio of properties throughout the whole of Cornwall and West Devon. Our strategically placed offices are all in prominent locations and this enables us to maximise our coverage of this broad area whilst being completely aware of the diversity of properties in each part of the county.

    We have invested heavily in our lettings department and modern, intelligent software which means the minute your property is uploaded, our system will automatically text or email the relevant applicants looking for a property just like yours. We take pride in matching the right tenant to the right property and all our tenants are thoroughly vetted by a professional referencing company prior to the commencement of a tenancy.

    We are members of the Property Ombudsman and Deposit Protection Service. These memberships provide both sellers, buyers, landlords and tenants with an assurance that they will receive the highest level of customer service in accordance with current regulations. We are also committed to providing an excellent service to our landlords and offer various lettings packages to meet your needs, all at competitive prices. If none of these packages suit you, we will design a bespoke package for you.

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User Guide

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Millerson Lettings

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    More and more Landlords are seeking the services of a Professional Letting Agent to take over the administration required in letting their property. There are also currently over 150 pieces of legislation that landlords and agents alike must comply with. Failure to do so can carry a hefty fine, imprisonment or both. The Tenancy Agreement is a legally binding document between the Tenant & Landlord and both parties need to ensure that they fully understand their rights and obligations. Landlords are also subject to, and expected to comply with, applicable safety legislation. Using an Agent affords the Landlord "peace of mind" with the knowledge that their property is being managed by professionals who are conversant with current letting procedures and legislation. Millerson has established itself as one of the leading independent estate agencies in Cornwall & West Devon.

     Our offices are situated at strategic locations to provide us with a sound base from which to serve the community. Our lettings department believes in offering a quality service unmatched by other agents. Our services are designed to put the landlord first and to ensure the successful management of your property. The lettings market has expanded considerably in recent years and at the same time, become increasingly more bound by regulation and legislation.

     We have invested heavily in our staff and technology to ensure we understand, and are able to meet, the needs of our clients in this increasingly difficult environment. Your property is a major investment. Letting it demands careful planning and we would urge you to use a professional agent who will look after your interests and help you optimise your returns. At the same time, you must be aware of your responsibilities and obligations as a landlord. We aim to use our expertise and experience to ensure that your tenancy is compliant and as stress free as possible, giving you peace of mind throughout the tenancy. 

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    A service catered to your needs
    * Let only service
    * Let and rent collection service
    * Fully managed service
    * Bespoke services tailored to your individual needs
    * Specialist advice available on investment properties and buy to
       let properties.

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    Comprehensive Marketing Service
    * Accompanied viewings
    * Experienced and knowledgable staff
    * Accurate market valuations with evidence
    * National branch coverage through Move with Us
    * Internet coverage from all the major property portals including
      Rightmove, Zoopla, PrimeLocation.
    * Social media marketing

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    Professional Property Management
    * Full tenant referencing including guarantors
    * Deposit lodging with the DPS, rent collection and distribution
    * Arrangement of inventories, gas and electrical certificates
    * Quarterly property inspections, maintenance and management
    * Tenancy agreements, contract renewals and efficient re-
      marketing when required
    * DPS liaison after final inspection and deposit dispersement
    * Legal requirements outlined and managed
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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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We are here to help with your housing requirements

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    Enquiries
    If you're interested in registering your information with us to assist in your search for your next rental home, we invite you to visit our website and go to the tenant registration page. After you complete your registration, we will keep you informed about any properties that match your preferences and needs.

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    Viewings
    We are committed to arranging a viewing for you at your chosen property as swiftly as we can. All viewings are conducted with an agent and take place from Monday to Saturday

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    Choosing a property
    When you choose a property, we will provide you with an application form, helpful tenancy guidance notes, and a government-produced booklet titled How to Rent, which is designed to support you in the application process. Each adult intending to live in the property will need to fill out a separate application form. Additionally, we will ask for verification of your current address and proof of identity. Typically, we receive the results of the referencing process within a week or even sooner.

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    Deposit
    After you have finished all your referencing, you will be required to make a deposit payment, which will be equivalent to a maximum of five weeks' rent.

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    Tenancy Agreements
    Once all the necessary references have been successfully completed, we will arrange a date for you to move in. At that point, we will prepare the tenancy agreements well in advance, giving you ample time to review them carefully and seek independent legal advice if you feel it is needed.
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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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Meet Your Lettings Team......

  • Team Member

    image cannot be displayed
    Email
    Sue Creber - Lettings Manager
    screber@millerson.com

  • Team Member

    image cannot be displayed
    Email
    Lindsey Martin - Lettings Negotiator
    lindsay@millerson.com

  • Team Member

    image cannot be displayed
    Email
    Deborah Gray - Lettings Negotiator
    dgray@millerson.com
Contact us
    User Guide

    Title

    Don't take our word, see what our clients say..

    Testimonials from Landlords

    • Landlord Testimonial

      I am indebted to your good offices

      As always, I am indebted to your good offices, thank you. 

      Mr B, Australia

    • Landlord Testimonial

      reassuring to have such an efficient backup team

      Dear Lesley. Thanks again for all you help, it is always greatly appreciated and reassuring to have such an efficient backup team through yourself and your colleagues.

      Best wishes  Mr & Mrs I,  France

    • Landlord Testimonial

      Thanks for all your professional help

      Thanks for all your professional help throughout 2014. 

      Mr & Mrs M, Launceston

    • Landlord Testimonial

      maintained regular contact..highly recommend

      We purchased and then let a house through Millerson in the autumn of 2014. We were new to this sort of enterprise and they were extremely professional, efficient and attentive to our needs. They maintained regular contact with us and their desire to help us achieve our aims was a very positive factor. We have been thrilled with their service and would highly recommend them to others.

      Mr & Mrs F, Launceston

    • Landlord Testimonial

      excellent quality tenants
      It isn't easy being a landlord based in Bedfordshire, with our tenanted properties being in Okehampton, some 250 miles away! But this is made possible with the wonderful support and service we get from Millerson Residential Lettings. Not only have they found us excellent quality tenants within days of the property being marketed, but have been invaluable in introducing us to local businesses when work needs to be carried out. Nothing is too much trouble , and we are extremely grateful to them.

    • Landlord Testimonial

      faultless service
      This firm has provided me with faultless service. They have exceeded my expectations in every aspect of their service. Staff are magnificent.

      Mr B, Australia

    • Landlord Testimonial

      a pleasure to work with
      Millerson are a pleasure to work with; friendly and professional with a great knowledge of the local letting market.

      Mr E, Hampshire

    • Landlord Testimonial

      all staff are brilliant
      All the staff are brilliant, with a very professional, but friendly manner. Would not entrust our properties to any other agent.

      Ms I, France

    • Landlord Testimonial

      friendly, professional staff
      Very friendly, professional staff, always make time to help you with any questions that you may have & to give useful advice.

      Mr B, Launceston

    • Landlord Testimonial

      efficient, professional and knowledgeable
      The Launceston office , Lesley Lamley and all her colleagues are a pleasure to deal with.  Efficient, professional and knowledgeable.

      Ms C, Birkinhead

    • Landlord Testimonial

      highly recommend them
      All the staff are very good and we would highly recommend them. We never have to worry about anything, they are very efficient.

      Mr & Mrs M, Okehampton

    • Landlord Testimonial

      extremely good at their jobs
      I cannot comment on only one particular member of staff, because, they are all extremely good at their jobs and work as a team.

      Ms T, Launceston
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    Disclaimer

    The content on this Microsite has been uploaded by Millerson, Launceston. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Millerson, Launceston. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Millerson, Launceston. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.