Park Row Properties, Sherburn

We are so so happy with our experience with Park Row. After a stressful experience when our first buyer dropped out 13 weeks into the process (different estate agents), we switched to Park Row and re-sold after the first viewing booked with them. The whole process from listing to sale was smooth and easy thanks to Sandra and Phoebe - but the real standout about Park Row was the aftersales care with Phoebe. She was amazing at keeping on top of conveyancers, agents, our buyer and the chain and kept us updated at every opportunity. I think at one stage (due to issues down the chain) she was on our file daily for weeks and worked so hard to pull it all through for us - she is absolutely fab, professional, hard working, great communicator and a lovely person. As is Sandra who was always there to help, and our experience with Emma at the valuation was great too - what a dream team. I really believe if we had the Park Row team on the case with our first buyer it would have been a different outcome, or we'd at least have found out much earlier of any potential issues (and reduced the stress involved!) due to having dedicated resource to keep on top of it. 10\/10 recommend if you're currently deciding between local agents! Jones

The team all worked really hard to sell our property. They set the bar very high for all other estate agents we will ever interact with. They came to give us a quote a couple days after we called them. We went away on our belated honeymoon and instructed them while we were away. They sent us all our documents electronically which we signed and returned. Our neighbour had the keys so they picked them up from her, took the pictures and sent the brochure through to us a couple days after they had the photos and all the information. They arranged for someone to do the EPC rating and began doing viewings all within a couple of weeks of instructing them. Unfortunately the sale fell through a couple times due to the market changing drastically but they stayed in touch with us every step of the way and provided us updates on a bi-weekly basis. Richardson

Excellent end to end service. We received a very straightforward appraisal and valuation of our property, alongside some great marketing ideas. The photo and video imagery produced was of excellent quality and this contributed towards our ultimate sale. The communication on the handful of viewings we had was very good and the feedback comprehensive. We sold within 3 months of marketing the property and we exceed our valuation expectations. McCracken