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    Our Place is in Sunderland
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    Peter Heron has been established here since the early 60's and as the business has grown, we have seen the area develop and change into the diverse place that it is today.

    As trends move, economies rise and fall and needs change, our commitment to the area and the people who live here stays the same so we have an insight and knowledge of the local landscape to ensure we can stay ahead of the ever changing property market.

    So reassuringly, if you are looking to rent your place in Sunderland, Peter Heron is the place for residential lettings and property management that comes tried, trusted and recommended.

Contact us

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    Securing the Right Tenants for you
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    We have a strong belief that when we let out your home, there are so many important factors to consider which at times outweigh the importance of the rent it generates. Emphasis is always placed on finding you the perfect tenants who are honest, reliable and someone who will always take great care of your property.

    Our ethos has always been about developing longstanding and professional relationships with our landlords and we will always look above and beyond a tenants budget to ensure the perfect tenant is selected for your home. Once our strong working relationship is established, we will then concentrate on maintaining an excellent relationship with your tenants, which combined will result in happy tenants nurturing your very important asset..

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    Our Philosophy 

    Unlike other letting agents, at Peter Heron we would only ever consider renting the types of homes we would be prepared to live in ourselves. For that reason alone, we are very particular with the types of landlord we wish to work with and therefore attract rental property of a very good standard from very good landlords.

    This is turn attracts tenants of a high calibre who contact us first, safe in the knowledge that we are a highly reputable letting agency with only good quality homes to rent.

    At Peter Heron we fully understand that tenants expectations and demands are forever changing and we will work closely with our landlords to ensure their properties are in keeping with the requirements of good quality tenants. This will ensure long term lets and at Peter Heron, our average tenancy is around 3 years!

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    Standards

    Peter Heron is a member of ARLA ensuring that our landlords and tenants receive the highest standard of service.

Contact us

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Guide For Tenants
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    Finding a property to rent

    Whether you have rented before or this is your first time when you rent a home there is a lot to think about.

    • Does the property meet my needs?
    • Cost - How much is the rent and will you need to pay extra for bills?
    • Location - is the property close to local amenities i.e. shops, doctors, schools etc.
    • Size - will the property accommodate your needs? i.e. no. of bedrooms or garden

      What type of length of tenancy should you have?

    If the rent is less than £25,000 per year and you do not live with the Landlord the tenancy automatically becomes an Assured Shorthold Tenancy (AST). An AST usually lasts for 6 to 12 months unless you agree a fixed term for the tenancy in advance with the Landlord.

    What happens at the end of my tenancy?

    When the fixed term of the tenancy has expired, the landlord is able to gain back possession of the property provided they give two months written notice to the tenant. In addition if you owe at least 2 months or 8 weeks rent the landlord can ask you to leave.

    What can I afford?

    Before you even look at a property work out what you can afford by looking at what your basic outgoings are likely to be. For instance:

    £_______ Monthly rent plus tenant fees
    £_______ The costs of getting your references
    £_______ Inventory and tenancy agreement costs
    £_______ The deposit and any maintenance costs
    £_______ Council Tax
    £_______ Water rates, gas, electricity and telephone charges
    £_______ TV Licence
    £_______ Insurance for your belongings
    £_______ TOTAL

    Role of the Letting Agent

    Most people find a place to rent by looking in the local press, on property websites or local agents. However if you find a property to rent it will be managed either directly by the Landlord or more usually by a letting agent.

    Remember the Letting Agent is acting for the landlord and has no contractual duty to you. Check if the agent is 'sole agent' if not other agents may be trying to let the same property.

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    Agreeing the Let

    Once you have found a property, before you sign anything you should:

    • Check the property - is it clean, is it well maintained, is anything broken?
    • Find out if it is furnished or unfurnished
    • Ask about any management and maintenance costs
    • Find out what your responsibilities are such as cleaning, garden maintenance or replacing broken items

    Insurance

    Protect your rental payments, lifestyle outgoings and contents:

    As a tenant, your landlord cannot be responsible for insuring your possessions, and as someone who has a financial commitment to pay rent for your home, not to mention regular household bills, you may also be concerned about what would happen if you lost your income.

    • How would you pay your rent and monthly bills?
    • How long could you live on your savings?
    • What would happen when your savings ran out?

    Our partners Mortgage Advice Bureau can arrange cover for your contents, as well as cover in case of accident, sickness or unemployment, and it may be simpler and more affordable than you'd expect. For insurance business we exclusively arrange products from Legal & General. For more information please contact us.

    Health and Safety requirements

    You should get assurances or certificates from the landlord that the property complies with these regulations:

    • Furniture and Furnishings (Fire & Safety Regulations 1988 amended in 1993)
    • Gas Safety (Installation and Use) Regulations 1998
    • Smoke Detectors Act 1991 (if the property doesn't have smoke alarms ask if they can be installed)
    • Electrical Equipment (Safety) Regulations 1994.
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    References

    Once you have found a property you will need to agree the terms and conditions with the landlord. You will need to supply the landlord with relevant information and ensure you sign the necessary paperwork.

    Before you sign anything the landlord or agent should provide you with a clear statement of rent, tenancy, deposit and any costs of setting up the tenancy. This includes the administration costs of getting your references. The letting agent will get reference by contacting either:

    • Your bank
    • Credit referencing agencies
    • Current and previous employer(s)
    • Current and previous landlord(s)

    Even if someone is going to be your guarantor you will still need references. If you are self-employed you may need to provide copies of trading accounts and an accountants reference.

    Tenancy Agreement and Deposit

    Once the letting agent and landlord are happy with your references you will be asked to sign a tenancy agreement. Before signing read it thoroughly and check the paperwork mentions the following important points:

    • Length of tenancy
    • How often and when to pay the rent
    • What the deposit is
    • How the money will be held. Letting agents who are RICS registered hold the money in a client account where it will be protected.
    • Is your deposit covered by Tenancy Deposit Protection? Under new legislation a landlord is required to ensure that deposits they hold are covered under a scheme from 6 April 2007. RICS members are qualified to join the Tenancy Deposit Scheme for Regulated Agents which ensures that your deposit is protected during the tenancy and that any dispute over its return will be resolved quickly and independently without any future cost.
    • How you will get the deposit back at the end of the tenancy
    • You landlord must by law give you an address in England and Wales for serving your notice
    • How much and who you will pay for work at the end of the tenancy such as checking the inventory renewing the agreement or cleaning the property
    • The contact details of the manager responsible for the property
    • Whether gas electricity and other services have been connected and that meters have been read
    • You will not be discriminated against because of sex, race, sexual orientation, age, religion, marital status or disability
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    Moving In

    You will not be able to move in until you have paid your deposit, first month's rent and any fees. Once this has been done don't forget a few important things:

    • Insure your own belongings at the property
    • Make sure all equipment works and you have their manuals
    • Find out the telephone numbers of the various emergency maintenance services
    • Tell your gas, electricity, water and telephone companies the day you move in making your own note of the meter readings
    • Speak to your local authority if you are responsible for Council Tax

    Looking after your rented property

    Return the property to the landlord at the end of the tenancy in the same condition as at the start allowing for fair wear and tear. Remember if you are away:

    • You will need to pay the rent on the right date
    • You are responsible for the property's security
    • Make sure the property is not damaged by weather
    • Let your insurer and your landlord know so insurance arrangements can be made
    • Give emergency contact details to the landlord
Contact us

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Meet Our LettingsTeam
  • Introduction

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    If you're looking for a property to rent, please feel free to contact a member of our Lettings team who will be happy to assist in finding you a perfect home.

    If you're a Landlord, please feel free to contact us to arrange your free rental valuation as well as to find out more about our Tried. Trusted. Recommended. Lettings service.

    Call: 0191 510 3323 Email: lettings@peterheron.co.uk
    Twitter: @peter_heron Facebook: www.facebook.com/peterheronproperty

  • Team Member

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    Ashley O'Carroll MARLA MNAEA | Managing Director
    0191 510 6111/07957 434 889 
    ashleyocarroll@peterheron.co.uk
  • Team Member

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    Sancha Partington | Lettings Director
    0191 5103323
    sanchapartington@peterheron.co.uk
  • Team Member

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    Victoria Simm MARLA | Lettings Manager
    0191 510 6110 
    victoriasimm@peterheron.co.uk
  • Team Member

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    Chloe Appleby I Lettings Negotiator
    0191 5106121
    chloeappleby@peterheron.co.uk
  • Team Member

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    Kaitlyn Iley I Lettings Administrator
    0191 5634057
    kaitlyniley@peterheron.co.uk
Contact us

    Title

    Lettings Testimonials
    • Introduction

      Let your property become our responsibility!
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      Peter Heron's ethos is to take all the stress away from renting your property out and our local team of experts are here to take care of this for you. We want all our landlords to enjoy life whilst we manage their rental portfolio and all tenants to live in good quality, pleasantly situated homes which again is something we're specialists in!

    Testimonials from Landlords

    • Landlord Testimonial

      A very competent service!
      "Peter Heron have successfully let my property after being up for let with them for a short time. The service we received from Victoria was friendly and helpful. A very competent service. I would highly recommend them". Ms. G, City Centre - June 2018.
    • Landlord Testimonial

      Pleased with the service and have no complaints!
      "I have used Peter Heron to manage the letting of my property in Sunderland for the last 10 years. They have always kept me informed regarding any issues the tenants may have had and dealt with these issues quickly and efficiently. I continue to be pleased with the service and have no complaints. I would recommend Peter Heron to anyone wanting to sell or let their property".
      Mr D, Ashbrooke - September 2017
    • Landlord Testimonial

      They keep tenants & landlords happy!
      "I am a landlord and Peter Heron manage my property. The monthly fees are fair for the job they do. Every month invoices are emailed on time, rent is deposited to myself on time. They offer their own tradesmen to do repairs which I used once and found the price to be fair. They offer reminders for the gas checks, overall they do what is needed to keep tenants and landlords happy".
      Ms M, Fulwell - September 2017.
    • Landlord Testimonial

      The best team!
      "The Lettings team at Peter Heron are the best team I have had the pleasure of working with, especially Victoria, Lizi and Amanda! I have used Peter Heron to let my property since 2013 and they consistently deliver above and beyond, and their communication is absolutely fantastic, from updates on viewings to notifications on maintenance. I would recommend Peter Heron to my closest friends and family!"
      Mr R, Downhill - July 2017

    Testimonials from Tenants

    • Tenant Testimonial

      10/10 Service!
      "Outstanding for start to finish, very customer focused and do their best". Mr T, City Centre - June 2018.
    • Tenant Testimonial

      The moving in process was made so easy"
      "Lizi was amazing in every way, she really did do an amazing job, can't thank her enough! She made the moving in process so easy and she was ever so kind. Best service I have received".  Miss. N, Thornhill - February 2018.
    • Tenant Testimonial

      So helpful the whole time!
      "I have been more than happy with Peter Heron. Victoria showed us around a rental property outside of her office hours as we were in an emergency situation having to find accommodation. They managed to move us in quickly and efficiently and we're so helpful the whole time. I am very grateful to them. They went above and beyond their job to help us". Ms W, September 2017.
    • Tenant Testimonial

      Nothing is too much trouble!
      "The staff are brilliant. Nothing is too much trouble for them and they are very efficient when I've reported repairs that needed carrying out".
      Mrs T, Grangetown - September 2017.
    • Tenant Testimonial

      Made our move very easy!
      "From start to finish Victoria from peter heron made our move very easy and is an asset to the company". Miss M, High Barnes - May 2017
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Peter Heron Residential Sales and Lettings, Sunderland. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Peter Heron Residential Sales and Lettings, Sunderland. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Peter Heron Residential Sales and Lettings, Sunderland. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Peter Heron Residential Sales and Lettings, Sunderland on 0191 5103323.


    Title

    • paragraph

      Our Place is Sunderland
      image cannot be displayed
      Peter Heron has been established here since the early 60's and as the business has grown, we have seen the area develop and change into the diverse place that it is today. 

      As trends move, economies rise and fall and needs change, our commitment to the area and the people who live here stays the same so we have an insight and knowledge of the local landscape to ensure we can stay ahead of the ever changing property market. 

      So reassuringly, if you are looking to buy, sell or rent your place in Sunderland, Peter Heron is the place for residential sales and lettings that comes tried, trusted and recommended.
    Contact us

    Title

    Choose Peter Heron - No.1 for Sunderland
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      Selling your property with Peter Heron
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      When you are selling a property you want an agent that you can trust to put your interests first and give the best advice possible. Our commitment to the area and passion for its growth means that we are a winning agent that reassuringly comes tried, trusted and recommended. 
       
      Please call us on 0191 510 3323 for a no obligation full market appraisal on your home......we'd love to hear from you and can help you every step of the way.
    Contact us

    Title

    Buying your next home through Peter Heron
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      We're here to help you - all the way
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      Please feel free to visit us at www.peterheron.co.uk or telephone any one of our NAEA qualified team members on 0191 510 3323 and we can find you your next home; whether it's for your own occupation or as a landlord; to rent out. 
    • paragraph

      Be the first to know!
      Want to be the first to know of any new property? Register for our property alerts service at www.peterheron.co.uk/buy/alert/
    Contact us

    Title

    Meet The Team
    • Introduction

      image cannot be displayed

      If you're looking for a property to buy, please feel free to contact a member of our Lettings team who will be happy to assist in finding you a perfect home.

      If you're a seller, please feel free to contact us to arrange your free valuation.

      Call: 0191 510 3323 Email: sales@peterheron.co.uk

      Facebook: www.facebook.com/peterheronproperty Twitter: @peter_heron
    • Team Member

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      Ashley O'Carroll MNAEA MARLA | Managing Director
      0191 510 6111/ 07957 434 889 
      ashleyocarroll@peterheron.co.uk
    • Team Member

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      Paul Hubbard I Senior Valuation Manager
      07702 542 026
      paulhubbard@peterheron.co.uk
    • Team Member

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      Ruth Flatman | PA to Ashley O'Carroll
      0191 510 6123 
      ruthflatman@peterheron.co.uk
    • Team Member

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      Rebecca Boyd MNAEA | City Centre Branch Manager
      0191 510 6112
      rebeccaboyd@peterheron.co.uk
    • Team Member

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      Lauren Cheeseborough I Property Expert
      0191 563 4055
      laurencheeseborough@peterheron.co.uk
    • Team Member

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      Joanne Kennedy | Property Expert
      0191 510 6115 
      joannekennedy@peterheron.co.uk
    • Team Member

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      Johnathan Moore I Mortgage Advisor
      0191 5103323 Option 4
      johnathan.moore@mab.org.uk
    Contact us

      Title

      Testimonials
      • Introduction

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        We build strong relationships with each and every one of our clients, and we're proud of what our team has achieved. Our praise comes in many forms, most notably when we're able to help you move, but it makes us even more proud when when we hear from our clients. Here's what a few our clients have recently said about us:

      Testimonials from Sellers

      • Seller Testimonial

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        The whole team are both helpful and supportive!
        "I highly recommend the services provided by Peter Heron estate agents. They have taken the stress of selling my family home.The whole team are both helpful and very supportive to my individual needs.Special thanks to Lauren who is a little ray of sunshine. Mrs S, Hastings Hill - October 2018.
      • Seller Testimonial

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        As always great job from beginning to end!
        "I have always used Peter Heron to sell my homes and as always great job from beginning to end. Thanks very much Rebecca again for all your help". Mr & Mrs B, East Herrington - August 2018
      • Seller Testimonial

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        The service we received was outstanding!
        "From start to finish, everyone of the team at peter heron has been extremely helpful, nothing was ever too much and the service we received was outstanding!" Miss C, Grindon - July 2018
      • Seller Testimonial

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        Fantastic service and great value!
        "Fantastic service and great value. Thank you Peter Heron!! I tried to sell with another local estate agent without success before opting to go with Peter Heron. That's when things really started to happen. I always dealt with Lucy at Peter Heron who I thought was fabulous. Thank you Lucy and colleagues for all your help". Mr Thompson, Sunderland - April 2018
      • Seller Testimonial

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        No 1 for a reason!
        "Great communication, specific agent assigned to the property meaning great consistency throughout process". Mrs Taylor, Ryhope - February 2018
      • Seller Testimonial

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        I would certainly use them again!
        "I have used Peter Heron before and I would certainly use them again!" Miss H, High Barnes - December 2017
      • Seller Testimonial

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        The staff did everything they could to support me!
        "The service was very efficient. I was kept informed at every stage of the sale. The staff did everything they could to support me through any difficulties that inevitably arise when selling a house. My main contact Lucy Crossley, gets full marks from me for her reassurance, support and guidance at every stage of the sale". Mr C, Ashbrooke - September 2017
      • Seller Testimonial

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        They kept me full informed at at all times!
        "All the staff I encountered at Peter Heron were friendly, efficient, professional and kept me fully informed at all times and since I was really happy with their service and competitive price I have already recommended Peter Heron to others". Mrs G, Tunstall - August 2017

      Testimonials from Buyers

      • Buyer Testimonial

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        Good estate agent to deal with!
        "Recently bought through Peter Heron, Joanne Kennedy dealt with the purchase. She is very efficient and really knows what she's doing. Good estate agent to deal with but Joanne in particular is an asset to the company". Mrs G, Tunstall Grange - January 2018
      • Buyer Testimonial

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        Very professional and lovely staff!
        "Really happy with the service we received from Peter heron, very professional and lovely staff. Would definitely recommend buying a house with this estate agents". Miss T, Silksworth - September 2017
      • Buyer Testimonial

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        Nothing was too much trouble!
        "Lucy was amazing during our purchase, being a first time buyer everything was new to us but nothing was too much trouble. We got a viewing as soon as we saw the house listed and within the week it was marked sold to us. Thanks for everything". Mr H, Pallion - September 2017
      • Buyer Testimonial

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        Great communication!
        "Great communication, great service and hospitality. Will definitely use again in the future!" Mr L, Grindon - August 2017
      • Buyer Testimonial

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        Great service!
        "Great service, kept us informed with what was going on. Highly recommended. Thank you".  Miss F, High Barnes - March 2017
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Peter Heron Residential Sales and Lettings, Sunderland. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Peter Heron Residential Sales and Lettings, Sunderland. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Peter Heron Residential Sales and Lettings, Sunderland. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Peter Heron Residential Sales and Lettings, Sunderland on 0191 5103323.


      Welcome to Peter Heron Residential Sales and Lettings, Sunderland

      Title

      • Introduction

        image cannot be displayed
        Our place is in Sunderland. Peter Heron has been established here since the early 60's and as the business has grown, we have seen the area develop and change into the diverse place that it is today. As trends move, economies rise and fall and needs change, our commitment to the area and the people who live here stays the same so we have an insight and knowledge of the local landscape to ensure we can stay ahead of the ever changing property market.
      • Introduction

        image cannot be displayed
        Our place is in Sunderland. Peter Heron has been established here since the early 60's and as the business has grown, we have seen the area develop and change into the diverse place that it is today. As trends move, economies rise and fall and needs change, our commitment to the area and the people who live here stays the same so we have an insight and knowledge of the local landscape to ensure we can stay ahead of the ever changing property market.
      • Introduction

        image cannot be displayed
        Our place is in Sunderland. Peter Heron has been established here since the early 60's and as the business has grown, we have seen the area develop and change into the diverse place that it is today. As trends move, economies rise and fall and needs change, our commitment to the area and the people who live here stays the same so we have an insight and knowledge of the local landscape to ensure we can stay ahead of the ever changing property market.
      • Introduction

        image cannot be displayed
        Our place is in Sunderland. Peter Heron has been established here since the early 60's and as the business has grown, we have seen the area develop and change into the diverse place that it is today. As trends move, economies rise and fall and needs change, our commitment to the area and the people who live here stays the same so we have an insight and knowledge of the local landscape to ensure we can stay ahead of the ever changing property market.

      Find Us

      Branch address

      City Office,
      20 Fawcett Street,
      Sunderland,
      SR1 1RH

      Get in touch

      Buying: 0191 687 0350  Local call rate
      Letting: 0191 687 0351  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Peter Heron Residential Sales and Lettings, Sunderland. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Peter Heron Residential Sales and Lettings, Sunderland. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Peter Heron Residential Sales and Lettings, Sunderland. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Peter Heron Residential Sales and Lettings, Sunderland on 0191 5103323.