Peter Lane & Partners, St Neots

We bought our house through Peter Lane 15 years ago. When the time came to move we had no hesitation in employing them to sell our much improved property. Stuart valued our house at a very fair price as we needed a very quick sale. The house was only on the market for 4 days and it was sold close to the asking price. Our purchase of a new property required an exchange of contracts in six weeks. Stuart and the team worked tirelessly to ensure this happened. We would have no hesitation in using Peter Lane again. Thanks and very much appreciated. Steve and Fiona Jones.

I would like to say a huge thank you to the team at Peter Lane & Partners St Neots for the support they have given us in selling our house. They have a perfect balance of professionalism and friendliness. When they called to arrange viewings they were very understanding of having to work around the routine of a baby and toddler. Despite this, they found us a buyer in 2 days! As with many house sales, we hit a few bumps along to the road to completion, however, Caroline was absolutely fantastic and ensured we completed within the timescale we had hoped. Overall, it was a very positive experience and I would have no hesitation in recommending Peter Lane and Partners to anyone buying or selling a house.

Recently, Caroline and Stuart were involved in the sale of our property in Eaton Socon. We were able to achieve our asking price. The apartment had been rented for many years. Caroline worked well with our rental agent, Magpie Property Management and our solicitors, Franklins to secure a timely completion. We would definitely recommend others to choose to use Perter Lane, & Partners.

From the very start Stuart looked after us and helped us all the way, Very professional in every aspect, Caroline also kept us in touch throughout the sale. We would highly recommend them .

Good afternoon Caroline, It's so good to hear from you. We are truly grateful to Mr & Mrs Smith for seeing the potential of turning the house into a lovely home for their family. We hope they will be very happy there and enjoy living in Roxton as much as we did. The flowers and chocolates are just a small way in which we can show our appreciation and thanks to you for your hard work and commitment in achieving the sale. I still can't believe it has finally happened. Finally, we would like to wish you, Stuart, Gavin and the team at Peter Lane every success in the future and of course, we will always recommend your services to others if we can. Kind regards, Wendy

Dear Stuart, Gavin and Caroline. Feed Back from the sale of our home. Stuart, Gavin and Caroline are simply a credit to their industry, if you are looking for an agent to sell your home I would recommend them in a heartbeat. I would only sell my property in the future with Peter Lane and you could not meet a nicer team of people. My sale was handled very professionally and the whole team worked hard to keep me up to date. My home was marketed very quickly and sold within 10 days, you cannot ask for more than that. If you are looking for a local, honest and hard working agent then these are the team for you. Stuart, Caroline and Gavin you are always welcome at our home for a cuppa.

We thought that the Peter Lane service was great. Selling and buying a house is stressful and emotionally charged. All the staff were really sensitive to our needs to buy and sell, and respectful of our current home and the obvious 'intrusion' that viewings bring! We were offered excellent sales and purchase advice by the staff, and felt able to discuss the market and any concerns we had with both our sale and our desired purchase. The staff always made time for us, and were very efficient in chasing feedback on viewings which was really helpful. We always knew how the sale was progressing. We were offered a very good level of service on our purchase, and the staff were always ready to prompt our thinking by asking pertinent questions about how we would live in the home. This objective advice and interest in our purchase helped us choose our family home. We are very excited about moving in!! Zoe Radcliffe

I wanted to send thanks to Caroline for her help, guidance and patience with our recent home sale. A particularly aggressive timeframe meant that we relied heavily on Caroline's experience and skill to see our sale through to completion. Caroline was a joy to interact with and understanding always. I used Peter Lane to sell my first home and they were our first port of call to sell this home. I would recommend them without hesitation. Emma Seels

Roger and Susan Bell would like to record their thanks to Caroline Hurrell and the Team at Peter Lane and Partners, for their great support in the sale of their Norwegian Log Cabin at 5 Abbotsley Country Homes and the purchase of a new home at 3 The Old Dairy, in St Neots. Caroline and the Team maintained excellent communication throughout the Sale and Purchase operations, which enabled Roger and Susan to be able to access detailed information in order to deal with the processes of "moving out" and then "moving in". Full information about both of the tasks was supplied by Peter Lane and Partners and it was so good to have rapid responses to questions that we needed answers for and also receive any questions that the purchasers of our Norwegian Log Cabin and the sellers of the house at 3 The Old Dairy needed a response. Overall, because of the excellent work of Caroline Hurrell, a great communicator, and the Peter Lane and Partners Team, the processes of selling our "old" home and purchasing our "new" home was extremely less stressful than we have experienced in the past when moving home. Our sincere thanks to Caroline and the Team. Roger and Susan Bell

Dear Mr Lane. We have recently sold and purchased a property through your office in St Neots. We feel extremely privileged to have found the property we wanted and to have sold ours as soon as it was photographed, ready to be advertised. This has been made possible by the help we were given with the staff in the office, in particular Caroline Hurrell who was always there to help and advise us. We really didn't know how to go about this move and felt that we needed a helping hand to guide us through - we certainly received it from your staff - thank you! Eileen & Ian Gosling, Tempsford.

Dear Stuart,Caroline and Gavin, Just a quick note to thank you for all your efforts in selling this property. It was always a great pleasure to deal with yourselves over the past few months - a good job done very professionally and efficiently.

"Well established agent and good track record for the St Neots branch as this is the 2nd time I have used them. - very good agent - Keen to help, good communication and Gavin is always helpful and his team are very good. I would recommend them as they are very knowledgeable about the area and were reliable when it came to viewings and progressing the sale, helping to chase up solicitors and ensuring the chain was under control. Pay them a visit and you will be treated exceptionally well as I have been a buyer and a seller through Peter Lane in St Neots - would recommend them, so what are you waiting for - give them a try!"

I brought my property through Peter Lane in 2008 and due to the positive and helpful experience I had then, I decided to use their services when it came to selling my property this year. The experience once again was a very positive one. Stuart quickly got the property details online and Caroline, who handled the sale kept me informed throughout the whole process, and chased the solicitors to keep the sale moving. I would have no hesitation in recommending the services of Peter Lane & Partners in St Neots - both as a previous buyer and now as a seller. I dealt with Caroline on both occasions, so it was great to have that continuity. The services of Stuart and Caroline were once again fantastic. It is lovely to deal with a professional and friendly estate agents.

Very efficient service from initial contact to completion. We were kept informed at every step. All the staff were fantastic but we must give a special mention for Caroline who worked tirelessly to make it all happen on time. Easing the pressure and stress of house moving off my pregnant partner and I. If your looking for an efficient hard working estate agent look no further. Thanks guys. Martin and Kelly and Abbie

We used Peter Lane & Partners in St Neots to sell our property. Stuart and Caroline were incredibly astute, guided us through the transaction and our onward purchase and would always go the extra mile to chase solicitors and other agents across the chain. They are incredibly fair, transparent and committed to their clients, making them a fantastic local agent. The level of service and care we have received has totally exceeded our expectations and we are extremely thankful for your guidance and support. I would not hesitate to recommend Peter Lane in the future. Ben Lloyd

Caroline It was great to work with you it is the first time we have felt an estate agent has earned their money. Your communication, follow up, pace, drive and timescale were excellent. It was good to work with someone who lives in the real world, we recommend you and Peter Lane to anyone who requires competent action on their sale.

Hi Stuart & Caroline, Just wanted to drop you a line to say thank you for all your help selling 4 top Birches. You have both been brilliant. All the way through the process we have found everyone at Peter Lane to be extremely helpful and very friendly. Lucy

You are lovely - and your humour really helped. You made this sale easy and I appreciate all the flack you took as well. Have a wonderful Christmas and New Year too. I wish you continued success - I hope Peter Lane appreciates its truly wonderful staff (copy that person in! :) xDayna

Hi Caroline, I wanted to drop you an email to say thank you so much for all of your help with selling our house. It made a refreshing change to deal with someone so helpful, friendly and professional and we would happily recommend anyone to speak to you when they want to buy or sell a house in the St Neots area. You are truly a credit to Peter Lane! We were expecting it to be a stressful process because of us living overseas but it really couldn't have been any easier, we just wish the solicitor was so helpful with their communication. It was very reassuring to know you were only a phone call away. Once again, thank you for all of your help and advice. Kind regards Tina & Pete Hodson

Gavin, Stuart, Caroline Just a quick note to say thank you for all your hard work leading up to exchange of contracts yesterday. I know you were all involved in the end and I doubt it would have happened without all your perseverance in working to resolve the last minute problems. It's been a long road but we are finally coming to the end. Thanks again Jon Jones

Hi Stuart, Gavin and Caroline Just a quick e-mail to say a massive thank you for your help so far. Throughout the process your whole team has been very professional, helpful and honest. In an industry which is often questioned for its integrity you and your whole team have been a breath of fresh air. Caroline has been excellent at keeping us up to date and is a real credit to Peter Lane. The service I have received from you all is first class and has made the agents we are buying from look very poor at best. Hopefully we will soon be moving into our new home and as much as I hope we don't move again we would only use Peter Lane as our agents. I would certainly recommend you in the future and wish you a wonderful week. Thanks again Andy

Re. Peter Lane & Partners (St, Neots). Back in 2011 we purchased a property in Little Paxton. The estate agency dealing with the sale of the property was Peter Lane & Partners. From the point of view of a purchaser, the service, local knowledge and general assistance received was second to none (and it was our 17th house move!). Towards the end of 2016, it was time for us to move on. For the reasons stated above we chose Peter Lane and Partners to deal with the sale of our property. We were not disappointed. Although the property sold very quickly, the continued of assistance of Peter Lane & Partners (especially Caroline Hurrell) was very welcome during the extended period between sale and completion. We do not hesitate in recommencing Peter Lane & Partners to prospective sellers (and purchasers). Craig & Terri H

Dear Mr Lane, Following my arrival back in the U K working overseas, I was so impressed with Caroline that I had to write to you personally and tell you all about it. It is patently clear that Caroline is an experienced member of the team and quite frankly runs the office in St Neots. Caroline leads from the front and always delivers a "Rolls Royce" customer service. Caroline delivers a professional , personal and above all stress-free experience which is a credit to her. Caroline's interpersonal skills are excellent coupled with solid knowledge of the industry and her ability is second to none. As we all know, selling a home is one of the most stressful things we do and Caroline has really helped me cope with all the pressures and arrangements involved in ensuring a smooth, stress-free experience. Many thanks for all your hard work! Kind regards Dominic Spires

Dear Caroline, I just wish to express my thanks and that of Alison for the way you worked on the recent sale of our new home, whilst your company were not involved in the sale of our previous property, we feel your skills and the first class service delivery that you afforded us as the buyers was excellent, we are delighted with our new home. You not only ensured that our viewings were arranged in a timely manner you updated us with the progress and developments at various stages during this purchase, you are a credit to Peter Lane estate agents St Neots Branch. Thank you for all your time and we would without hesitation recommend your branch to sellers and buyers within this area. With best wishes and kind regards Gordon & Alison Murray

Hi Caroline Just a note to thank you for your efforts in our purchasing of 4 nursery gardens. I have bought and rented a few houses over the years and previously have found estate agents to be unreliable to say the least. Dealing with you has been a breath of fresh air; you have done what you said you would do when you said you would, you have sorted out all the issues which arose, and managed t...o keep everyone involved happy. I know our vendors were very happy with your service too. If only other estate agents could do the same.. Well done! I will be certainly recommending you to others if asked. Our new house is great, they have left it immaculate. The movers are in our house today packing so i am keeping out of the way.. Regards Rob

"We have recently purchased a house in St, Neots and found the help and advice provided by Caroline and the team at Peter Lane invaluable. Having dealt with estate agents for a number of years and consistently been disappointed by the poor level of customer service dealing with Caroline was a pleasure, who responded to our queries promptly and efficiently." Kind regards, Will

Hi Caroline I have no problem giving you feedback. I think you in particular are a credit to Peter Lane. You were always very cheerful and happy to help. You kept us updated on the progress of the chain. There were a few problems along the way and you were very pro active and reported to me the situation as soon as there were any updates - a vastly different story from the service we've received previously from other estate agents! We sold our property with P***** B*****, who were cheap but you get what you pay for. They had no idea what was going on once we'd accepted our offer, and when I did ring for information they got it completely wrong!! In the extremely unlikely event that we ever sell again (I don't think I could face it!!) we would definitely get your company round to value our property. Hope this is of some help. Thanks again for all your effort and help. Kind regards D Barrett

Hello Caroline, We just wanted to send you an email to highlight your extremely professional and upbeat approach and service. From the moment we met you we felt like you had our best interests in mind, and in this fast paced, mainly money orientated market, you were a rare find. You understood the importance of a simple returned phone call with any if not no news, which the other parties we dealt with failed to appreciate or uphold. Mainly it was your honest, polite and fun approach that made us feel safe and settled at a time when everything is uncertain. We thank you again for all your help, empathy and chasing you did for us, and would reccomend your services to everyone and anyone. Kindest regards, Grace and Mark.

Hi Gavin, I'm calming down a bit now lol. Just wanted to let you know I really appreciate what you have done. This is my 4th move in 7 years in St Neots (yes really the 4th move lol) and you are by far the best agent I have ever dealt with. I don't think any of the others did anything after the SOLD board went up. You've been so positive and funny throughout and it's this that has got me through it. Eveytime things looked bad you made me laugh and really lifted my spirits and I'm really grateful to you for that. I can not believe that my manager came in to discuss some dreadfully unimportant issue with me just as the exchange happened! I was trying to read my emails and texts each time he looked away.....damn him......really spoilt the moment lol. Anyway, thank you again. I will be opening the bubbly as soon as I get home and will toast to you...THE BEST ESTATE AGENT IN ST NEOTS!!!! Sophie xx

Good morning Caroline we would like to thank Peter LANE & Partners very much for a very good service of customer care during the purchase of our new property right up to the date of completion.Caroline in particular went all out to find us somewhere in the area we were looking for and kept us updated at all times for this we are extremely grateful and would have no hesitation in using there services in the future and would definately recommend Peter Lane & Partners. Many thanks Mr & Mrs Fassett

Hi Caroline,I hope you are well.Pete and I have had an offer accepted on a house in Hartford so we are no longer looking for properties. I wanted to email to let you know but also to say thank you for your help. It was an absolute pleasure to deal with you and we very much appreciate all of your help and guidance. I will be recommending you to anyone and everyone!! I only wish the people we are dealing with at ********************* had a fraction of your professionalism. If the sale doesn't go through for any reason I will get in contact with you again. Many thanksTina & Pete

Thank you Caroline very much for your professional input . Nothing was ever to much for you to handle and you were amazing from the first call we chatted regarding viewing homes in st Neots . I remember receiving the email with a picture of The Hallards . You immediately arranged a viewing and within a week we had seen it again and an offer had been negotiated through you and was accepted . You helped me select a solicitor by giving me an option of a few choices , and let me have the independence of making my own decision of who to appointment . I would describe you as ubiquitous and very professional as you always answered my many different queries on a daily basis and were extremely pleasant to work with . I would have no hesitation at recommending you and Peter Lane to anyone wanting a minimised stress free property purchase . Our heartfelt thanks to you for this . I have tried to ring you this am , however was unfortunate not to chat to you as you were in a meeting . I hope to pop into the office later today to thank you in person . Kind Regards Wayne , Amanda and James

Peter Lane was the best agency at St. Neots when we were looking for buying a new home. They were very professional and treated us with respect and dignity. They were very quick to return calls and answer our queries. Me and my wife would like to express our gratitude to Caroline Hurrell who helped us with buying our dreamhome and was advising us during the whole process like a friend. They should be proud to have such amazing staff working for them.

Hi Gavin , came in today to see you and drop a bottle of sparkly in for you especially and your team aswell to say thank you so much for all your help in our move to pashley court.I don't think we would have moved on time if you had nt got involved as much as you had. You have a very professional set up there I will definetly recommend you everyone. Thanks again Rod

Heidi Bartocha - 5 star Gavin (our little angel) all I need to say, could not have done it without your help! Peter Lane highly recommended. Thank you so much for everything xxx

Hi Caroline We have both been consistently impressed by how friendly, helpful and professional you and your colleagues have been - always patient, always responsive; always willing to go the extra mile! In particular, we feel that we received attention over and above our expectations as first time purchasers. Thank you for making a potentially stressful process more transparent and efficient - we would not hesitate to recommend you personally and your colleagues at Peter Lane & Partners. In short - thank you very much for a friendly, positive and proactive performance! We look forward to seeing you around the area J Best wishes, Diran

My experience with Peter Lane was such a positive one. We were met by a friendly lady called Caroline to show us the flat. From the first viewing to the completion date and picking up the keys we were well supported by Caroline, she helped anyway she could. Such a friendly and professional team, I would recommend them to anyone and everyone.

We were impressed by Caroline's friendliness, professionalism and knowledge of the property the first time we met her. We felt well informed about the property and had our initial queries answered promptly and in detail, which was an important factor in our decision to go ahead and purchase it. We were equally impressed during the transaction by Caroline's (and Gavin in her absence) co-ordination of us, the seller and most importantly the two solicitors! - again professional, personal, proactive and on the pulse - always dropped us a timely email with everything we needed to know when she knew we might be busy. It has been a great pleasure and all the best! Jie & Lu

HI Gavin Thank you very much for a trouble free and supportive process to buying our first home. All the best James and Gina

Hi Gavin, It was a pleasure. We both love the house and it feels like home now already ,its all been painted a lighter colour which was hard work !!! but looks great. Thanks again for all your hard work, determination and drive with completing the fast sale on Bodiam Way and getting Chrissie and i the house we really really wanted. I am sure knowing my track record i will probably move again in the next couple of years and i now know where to come !!! Many thanks, Gary

We found the perfect home and we're so grateful to Peter Lane!"We are delighted to hear that Caroline was able to help you find your new home so efficiently. Well done Caroline for your fantastic service!

Hi Gavin Just wanted to let you know that you were right - we love the house and really happy here :) we forgot all the challenges in the first 2 weeks like you forecasted :) It's really nice being at home especially when the weather is like it is now - rainy and windy. It makes me appreciate the warmth and welcoming of the house even more. Thank you for the work you have done for us to get the house. We both feel very grateful. Have a lovely weekend. Best Wishes Olga

Hello Caroline Apologies for delay in contacting you - we've had trouble with getting our internet re-connected We wanted to thank you so much for all the help you gave us - and Peggy - when we moved to our new home. Your professionalism, friendliness and endless patience (!) was much appreciated. We were sorry to leave our old house as we loved living in it, but it was time to move on and we are delighted being in the centre of town. You made the transition a good experience and we are most grateful to you. Thanks again Caroline Regards Pat