Ralph James Estate Agents, Banstead and Epsom

We used Ralph James to sell our home and it was a tough process as it was right at the start of the mortgage crisis so it was hard to find a buyer and then twice the buyer's buyers dropped out. Kelly was extremely helpful, always trying to keep all parties coordinated and helping with difficult issues between the solicitors. She was always cheerful but at the same time realistic and I would definitely recommend Ralph James Banstead as estate agents who really try to support you through the whole process! - Adela, September 2023

Very pleased with the service received for the sale of our property in Tadworth. Kelly was responsive, commercial and professional and went above and beyond in helping us to arrange other matters as we live overseas. Thanks Kelly! - Alison, November 2023

Tom and the team at Ralph James did a great job in finding me a buyer in a difficult market. They are professional, proactive and prompt in their responses. Thoroughly recommended! - Louise, February 2024

Kelly has been very helpful throughout a difficult sale, she was actively chasing the buyer and made the process a lot smoother. I would definitely use Ralph James again in the future. - Ben, December 2023

Absolutely phenomenal team at RJ in Banstead. I wouldn't hesitate to recommend them. We have used RJ twice now for house sales and in both experiences, they provided a fantastic service. Their marketing, in particular, their social media is second to none, they have a young, dynamic and forward-thinking team of really personable, lovely people. Kelly and Tom at the Banstead office in particular are top of their game. There was a big chain in our house sale and Kelly was always in communications with us, our buyers and our onward Agent, to constantly keep things transparent and open. They always gave great advice too, and I would not think twice about using them. If we need to use an Estate Agent again (although I'm hoping not for a long time!) then we will be straight back to RJ. - Helen, March 2024

Currently going through the purchase of my first property with Ralph James, and they have been nothing short of excellent in helping me with the various questions I've had. Big shout out to Tom and Ollie for the support they have been giving along the way, and have been very efficient in getting me the answers I've been looking for as well as extremely friendly and helpful! Definitely would come to Ralph James again for the future! - Ryan, March 2024

Wonderful service. We are currently in the process of purchasing a property with Ralph James and have been thoroughly impressed with how accommodating and dedicated the whole team have been. Kelly has been completely engaged with us throughout and has demonstrated outstanding service. She clearly loves her job! While the sale exchange is still pending, I am optimistic about the outcome based on the excellent service we have received so far, thanks Kelly! - Michael, March 2024

Kelly, Tom and Ollie have been so supportive, professional and lovely in our dealings with them. Really appreciate the excellent and clear communication, empathy, and impartial guidance that they have shared with us. Thanks so much! - Jojo, February 2024

I have been looking at moving towards Banstead recently. On my way round all of the local estate agents I visited Ralph James. I was instantly greeted by Kelly who took time to discuss my options and potential new properties that are coming to the market. Subsequently I have booked 2 viewings for the up and coming weekend. - Wallz, January 2024

We recently purchased a property through Ralph James who were brilliant. We had the pleasure of dealing with Kelly, who showed us around a few properties before finding the one. She was excellent throughout the process, keeping us in the loop and was always proactive in seeking answers and pushing things forward. Although we experienced some bumps in the road, she was always positive and cheerful. Thanks again to Kelly and everyone else, we'll be recommending you to all friends and family. - Anna, October 2023

I couldn't recommend the Ralph James team enough, I've now purchased, sold and used their letting team to manage a property. - Claudio

Professional every step of the way. That's the best way for me to describe the team at Ralph James. A pleasure to work with Katie and the team. - Dan

Ralph James have managed a couple of rental properties for me over the last 4 years and the service has been great. Katie, Sam and the team have always been very responsive. - Mel

Effective communication throughout; I really like the detailed interim and full reports produced. - Yan

We decided to rent our property through Ralph James as we believed they'd offer a very personal service. This proved to be very accurate. - Abigail

I will recommend anyone looking to let to visit Ralph James and have a smooth sail. Great experience! - Lewis

Great communication and detail throughout the whole process. - Kelvin

If I were to look for another property to rent or buy in the future, I would definitely use the services of Ralph James. - Lena

Very smooth lettings process, Sam was helpful and organised every step of the way. - Sophie