Reades, Hawarden

I found out about Reades Residential because a few houses near mine had been successfully sold in a very short space of time and I thought I would give them a go. Best thing I ever did!!! From start to finish, they were professionals all the way. The confidence given in the ability to sell my house and quickly was reassuring, as I had my house up for sale before [with another agent] and it went on for months with very little interest. [With Reades] I was kept up to date weekly. Even if there was no change, I was called so I never felt forgotten about. I can highly recommend Reades whether you are buying or selling as they are very professional and will do their best for you in both cases. SUPERB!!! Many thanks, Dave Williams

We are really impressed with the level of service and consideration we received from the sales team at Reades Residential. They are most efficient at dealing with any queries and dealt with our recent house sale promptly and efficiently. We were kept well informed throughout the process and would highly recommend Reades Residential to anyone looking to let or sell. Mr & Mrs TP Matthews

Exceptional service from a very professional team. Gareth came up trumps, culminating in a successful sale of our existing property coupled with his negotiations to expedite an agreement to purchase our new home. All the expected hassle removed. Great work. Dave Kemp

After losing faith in other Estate Agents when selling my property, Reades restored this completely. Fantastic, friendly and efficient service from everyone I have dealt with :) Janice Casey

I set you the challenge to try and sell my house in 6-8 weeks and you sold it in less than 2, so I couldn't be happier! The service I have received has been extremely professional and efficient. You have given me clear advice and recommendations on how best to sell my house and all your colleagues have been really helpful. The photos taken did an amazing job in doing my house the justice it deserved and to help it sell. The photographer was around within a couple of days and my house on the market a few days later, so a quick service for the high standard that was achieved. I would recommend your service to anyone and should I need to sell any further property in the future, I will definitely come to yourselves. Many thanks Sarah Fellows

Since appointing Reades to sell my property I have found the whole process stress free, professional with information free flowing. The estate agent market is littered with poor customer service, rude sales driven staff but Reades are the exception. Reades benefit from the right balance between physical conversations and use of modern technology i.e. use of text messaging/emails. All members of staff are professional, helpful and informative starting with Jonathan down to all the sales negotiators. I would classify myself as a high maintenance customer but nothing is too much trouble. Throughout the sale they kept me informed often gaining information my solicitor didn't have yet. I viewed three house with the intention to buy, viewings were flexible to suit my diary. The staff showing me around had detailed knowledge of the property who made you feel relaxed when making a major decision. There was no pressure just a sensible honest two way conversation on my thoughts. Reades phone you back when they say they will, do what they say they will. With an excellent sales progression team it makes me wonder why I wasted 9 months with another agent! S Betley

The service has been first class and as highly professional as I remember in 2007. The service given by Sue, Clark and Jennifer has been friendly, approachable, honest and efficient. They all did as promised and sold my property within hours of it being officially advertised, achieving the asking price. I consider your practise of dealing with the whole process yourselves and not expecting the vendor to escort the customers on the viewings is an example of your professionalism. I look forward to the completion of the selling and on going purchase with your support. I am having to view properties by myself next weekend in Holmfirth, but not one agent has suggested accompanying me! Thank you Helen Simpson

We just wanted to say a huge "Thank you" to you and all your team , you all delivered exactly what you promised!! You certainly are different to any other agent and will be recommending you to others without doubt as simply the best to deal with. Clark and Jennifer are amazing sales people who are passionate, enthusiast, excitable individuals (Jennifer in particular when she knows she's got that sale!!) who certainly love their roles, it shows at all times. They ensure they know everything about the property and the area to deliver to any potential client at every opportunity. They are friendly, helpful, approachable and great to work with; they are a credit to your company. You are the only agent we are aware of, who offer the services of a progression team. What a fabulous idea!! Thanks to Suzanne and Natalie, who are both very friendly, informative and great ladies to work with, we have completed on both our properties with minimal of fuss. It has a pleasure to work with you all and I can't thank you enough for all you have done to help to secure not one but two sales within a very short timescales. We are both delighted with the service we have received from everyone within a first class company. Well done all. Steve & Jayne Egerton

We chose to use Reades because we felt that Susan was extremely professional. They provided good evidence of previous sales in the area, were very proactive and reassured us that the property would be in safe hands re security with escorted viewings, as we are selling the property following our Mothers death and we both live at a distance from Hawarden. We have had an offer for the asking price within a week of the property being marketed; Jennifer has worked extremely hard in order to achieve this for which we are very grateful. When we have phoned, all members of the team have been friendly and helpful. We also appreciate the fact that having achieved the sale the team will chase up progress on a regular basis. Trusting that contracts will be exchanged and the sale completed to everyone's satisfaction. We are sure we made the right choice in Reades and would recommend your company to anyone. Jane Goodey

My property had previously been marketed for some time by another agent. In that time, for some unknown reason there had been very little viewing activity. This changed very soon after I instructed Reades, after which, there was a steady stream of viewers culminating in a sale. I was very pleased with the professionalism of your staff and would not hesitate in recommending your services. T Pitman

Hello Jonathan We are extremely satisfied and pleased with the superb customer service we have received from Reades. In particular, Clark, Sue and Suzanne were outstanding in their conduct. The whole team at Reades in Hawarden are a credit to you and we would have no hesitation in recommended Reades to our friends and family. We shall additionally be more than happy to use Reades again as and when the opportunity arises. Having spent most of my life working in customer service and possessing a genuine passion for customer service, I am confident in saying that the professionalism and customer service I have witnessed at Reades has been outstanding. It is a sad fact that such customer service is thin on the ground these days. Many companies could learn a lot from Sue and her team in Hawarden! All the very best to yourself and your team. Mr N Parton - Vendor

Dear Jonathan I would like to start by letting you know that I have very high standards and expectations. When we decide to sell our house, we got three quotes from Estate Agents. Reades were the last Estate Agents that we had booked to give us a quote and Susan Abbott was by far the most professional. Susan was direct and not afraid of giving her opinion as to what we needed to do to our property in order to sell it. She sold Reades to me within the first five minutes of her being in our home and completely blew the cheaper Estate Agents out of the water - she is a huge asset to your company. Reades sold our home three weeks and one day after the for sale sign went up. At every stage of selling our home, everyone that we have dealt with at Reades has been extremely helpful and professional. Selling and buying houses is something that you need to have your hand held throughout the process, as it is not something that most of us have much experience of, and it felt as if Reades were holding our hand . I would also like to mention Natalie, as she went out of her way to keep us informed on our sale and nothing was too much trouble for her. I would not hesitate to recommend your company to anyone thinking of putting their home on the market. On Friday, we will be moving into our new home. It will be under fourteen weeks from putting our home on the market to moving. You have exceeded our expectations. I would like to thank all of the staff at Reades - you must be very proud of them. Regards Nicky Griffiths

We would like to thank Sue Abbott and her team at Reades for selling our house. A special mention too for Gareth and Josh whose positive buoyancy and enthusiasm helped to get our property sold. Also another big thank you to Natalie in the Progression Team who kept us informed with her weekly updates. They where greatly appreciated during the uncertain time of putting the house on the market to the sale completion. THANK YOU READES! Lesley & Bob Holland

We chose to use Reades, because we felt that Susan was extremely professional. They provided good evidence of previous sales in the area, were very proactive and reassured us that the property would be in safe hands re security with escorted viewings, as we are selling the property following our Mothers death and we both live at a distance from Hawarden. We have had an offer for the asking price within a week of the property being marketed; Jennifer has worked extremely hard in order to achieve this for which we are very grateful. When we have phoned, all members of the team have been friendly and helpful. We also appreciate the fact that having achieved the sale the team will chase up progress on a regular basis.Trusting that contracts will be exchanged and the sale completed to everyone's satisfaction. We are sure we made the right choice in Reades and would recommend your company to anyone. Jane Goodey - Vendor

All the team have been excellent, I have been kept updated every step of the way and would like to congratulate everyone concerned for their enthusiasm and commitment during every step of the selling process. Thank You! Shirley Sherratt

I had a very upsetting experience with unprofessional service from another estate agent, but within 48 hours of meeting Sue, the perfect photos had been taken and floor plans expertly drawn up. From that initial phone call through to me accepting an offer, I categorically cannot fault Reades Residential for their impeccable service. Gareth was fantastic and kept me updated at all times. His professionalism and attention to detail was of the highest standard. I have already recommended Reades Residential and will continue to do so, as it's been an absolute pleasure to deal with every single member of their team in Hawarden. If it were up to me, they would win THE best estate agent in the area... hands down! S Sinclair

Reades had previously managed a rental property on my behalf. Their professional approach to property management is mirrored in their residential sales. I was expecting my property to take a couple of months to sell - what a surprise when an offer, very close to asking price, was received within a week or so. I have used other estate agents in the past - in my opinion they were no match for the service provided by Reades Residential. C Luke

Hi Guys, Sandy and I would just like to place on record our very sincere thanks to all the team, your service was superb from start to finish. It was great to get the phone call from you on the move date just to complete the job. You cannot fail; the business model works and sets you apart from the other agents. Keep up the good work. Many thanks & kind regards to all Wayne Barker

The whole team in the Hawarden branch office are very efficient, friendly, and professional. The level of communications since the beginning of the process has been first class. I recommend Reades to all potential customers, and I extend my thanks to everybody there in the office. SJI

I have been very impressed with the enthusiasm and professionalism of the staff based in the Hawarden office, we have been kept informed and updated at every step of the process. Ian Barton

The service was excellent throughout and everyone very proactive. Janice Jones

Great service from all the staff, friendly and very quick service. All the details and staff were perfect and I would not hesitate to recommend Reades to my family and friends - top class service. Many thanks Beverley

Reades provided a great service whilst dealing with the letting and also during the sale of my property. Many thanks for all your help Ray Sclater

Your team is very professional and we were really pleased with the way we were kept informed on the progress of our sale. We have already recommended you to other people. Thank you once again. Elaine Boulton

Happy with the service on both occasions, very well informed on buying and selling. We found all the staff very helpful and professional and would definitely use Reades again. Henry & Angela Lewis

Excellent service. Sue, you promised you'd sell my property and I would be in my new home before Christmas, well it's only October and your promise came early - I can't thank you enough! Natalie kept me informed every step of the way and Gareth was very efficient when showing my home to prospective buyers. My house was on the market with two other agents previously, I only had one viewing from each in over 12 months, but not with you - Reades are definitely the best. I have recommended you and will carry on doing so. Thank you all so very much. Lucy Thomas

Many thanks for all the help you have given us over the last few months. We have previously used other estate agents to try to sell our bungalow, with not so much as an offer, however Reades found a buyer within a very short timescale. The sales team were always friendly and thoroughly professional throughout and the speed at which they came up with viewings and offers was extraordinary! They also have a back office team who liaise with the buyer's solicitors and ours and keep you up to date on progress as you move towards exchange and completion. The quality of presentation, in terms of description and photography, was first class and we feel this contributed towards the high level of interest and viewings that happened throughout the process. Basically a top class team and we can't thank you enough. A & V Macbeth

I would like to thank you and all the Team at Reades for their professional approach to selling our property. From our first meeting and valuation of the property, right through to the Sale, you kept me well informed of any viewings and feedback from prospective buyers. You were approachable and offered sound advice. This resulted in a fairly quick sale at a reasonable price. Thanks again, Steve

Thank you so much for everything you have done and will do in the coming weeks. Special thanks to Jennifer (who has mainly been involved in selling our property), for her excellent advice and care given to us. Nothing was too much trouble for her or any of the team. I would definitely recommend Reades. Thanks again. Emma Carter

A very professional service which gives me peace of mind. Many thanks HC

Thank you to all the staff at Reades. From my initial enquiry and valuation, to the sale of my property I have been extremely pleased with the service given. Extremely professional, and updates regularly made it easy for me. Any concerns were dealt with very well. I would strongly recommend them. Thank you once again, J Brown

What a lovely and friendly team you have can not praise you all enough and excellent customer service which is rather hard to come buy this day in age!! You sold our property after it was taken from another agent. Easy process would use again and would recommend you to my friends and family which I have. Thank you again and keep up the excellent work. Jennifer lamb

When times have been tough and mishaps have happened [not with Reades!], you have always been there to help and always with a ready smile. You have never been intrusive when showing clients around and you were always accommodating, with nothing being too much trouble. After 53 years in our old home, you have made moving easier than we anticipated. We are so pleased with our new apartment [found by Reades] and are sure we will soon settle in. We award you full marks for efficiency, cheerfulness, helpfulness and most of all for being so courteous at all times. Best wishes for the future. C & A Astbury

The service has been faultless from the very beginning. All staff have an exemplary level of professionalism but still remain approachable. Consistent high standards with all staff. The line of regular communication was very pleasing and kept me informed of all developments by text, phone and email. They endeavoured to get the very highest price possible for the sale whilst dealing with an awkward sitting tenant that could have potentially hindered the sale. I have nothing but praise for every aspect ...the staff, the professionalism, the courtesy, the premises ...but most important of all they clinched a sale at a price that I was delighted with in a very quick time. KERRR-CHING!!!!!!!!!! David Sauvage

Service has been excellent, very friendly and helpful. Primarily dealt with Clark Sutherland who has been very professional all the way through, as have all his colleagues. Would be happy to recommend to anybody looking to sell a property. John Ketelle

All staff at Reades Residential kept us informed at every stage of the process in a professional and friendly manner, making both the selling and buying stress free. A big thank you! Mr & Mrs Johnson

Clark Sutherland handled all our affairs in thoroughly professional and friendly manner. He is a genuine asset to your company and a real pleasure to deal with. Derek Hume

We are extremely satisfied with the service provided by Sue, Clark, Jennifer, Gareth and all the team. They have been informative, polite and professional in every aspect of our sale. We cannot praise them enough and would certainly recommend them to anyone looking for an excellent estate agent. P Griffiths

From the first meeting we had regarding selling our property, we felt really comfortable and confident that you were the right agent for us. Your team are extremely enthusiastic and professional, in my opinion that is why it only took you 12 days to sell our house! Amazing service, thank you. S Tuft

A brilliant team of highly experienced, professional and last but not least, courteous people I have ever come across! I can't praise them enough! Janet Davies

Reades Residential placed my property on the market and sold it within 8 weeks. Reades staff were professional from start to finish, I would definitely recommend this company. R Wellington

Hi Jonathan We are very, very pleased with the effort that Sue & Gareth and the rest of the team have put in to selling our house, just 21 days after the 'for sale' sign went up! We were amazed as to how dedicated you all were in selling our home and you have been consistent throughout. We highly rate Reades as estate agents and will only use your company from now on. We have recommended Reades to our family and friends, as you are by far the best estate agent around. Thank you ever so much for all you have done, we are very grateful! Sheena Prince

Having used Reades previously when I let my property fully managed, I had no hesitation in coming back to you when I decided to sell. Your team are motivated, professional & friendly, my house had four viewings and an offer in the first week. Josh and Clarke were so enthusiastic and informative during the viewings and it's also great that you have a dedicated progression team. I have always recommended you to people thinking of letting out their properties and will now be doing so for sales. Thank you to all your great team Pauline Ward

A very professional outfit with a welcoming team. Very clear communication. M Jones

Thanks for all your hard work and helping to ensure my purchase went smoothly, you have all been wonderful. I hope to deal with Reades again in the future. S Bell

I found Reades to be friendly and professional. They dealt with any queries or issues I had quickly and efficiently. I would use their services again and would recommend them to other prospective buyers. Scott Eccles

I am a potential buyer and even though I ended up buying a property from another vendor, I can't recommend Josh enough. He was extremely helpful and professional when showing me a property and when I didn't like those we saw, he found me another one that I nearly put an offer on. It's not Josh's his fault that the flat I put an offer on was advertised by another agency - he did everything he could to get my business. Thanks again Alexander

Jennifer was very knowledgeable about the property we were viewing and eventually put in an offer. We received an excellent service from her. We have viewed other properties in the area with other agencies that obviously hadn't done their "homework" about the properties. Many thanks Heulwen Stroud

After viewing many houses via Reades and finding our home in the end; we have found all staff consistently friendly & professional. The whole team are very organised & always ensure that they return calls / uphold meeting arrangements. We are very thankful to all the staff at Reades for making a potentially stressful experience a seamless one & are looking forward to completing on our purchase imminently! Kindest regards, Jess & Ryan

Can't praise the man I dealt with today highly enough, his name was Clark & he was just great. Informed, polite, helpful are just a few of the words I would use to describe him. What an asset to your company, I mean whoever has dealt with an estate agent that you could have a good word for? Not me anyway but Clark is just a star. Regards Lucy thomas

We were so pleased with all of your help during the house buying process. We have been dealing with many estate agents (mainly on the Wirral) whilst trying to find a house for us and I also have a property up for sale, plus own two rental properties. None of the agents we have dealt with have offered a service anywhere near as good as we have received at Reades. On a personal note, we wanted to thank you for your professionalism and courtesy as well as the speed in getting things moving so we could complete in a short space of time. K & N Lonsdale

During the Autumn of 2013 I had been searching for a three bedroomed house in Hawarden. I had several viewings of properties that I had found on the internet with various estate agents. Not all of the agents made even a follow up call for feedback following viewings and others very quickly ended the phone call when informed the property was not suitable. Reades Residential had a very different approach. I viewed the property I had asked to see which was too small. However they then asked what I wanted in more detail to see if they could find my house. Two more viewings later and success. The perfect house found. My offer was accepted the following day and the sale went through with no problems at all. Although the buying process was easy for me I know that a lot of effort was put in at Reades to find the right place and see the purchase through to completion. Full marks to Jonathan, Georgina and the team. J Willcox

Myself and my wife were shown two properties by Clark. On the same day, we had viewed 10 houses and were quite jaded by our experiences with ill-informed and disinterested estate agents. Clark was a brilliantly refreshing experience. He knew about the homes, the local area, shops, schools, etc. He provided the right amount of information and opinion without stepping over the line to pushy. Overall Clark's level of professionalism was appreciated. Richard George

We looked at a couple of properties with Jennifer in Hawarden. From the initial enquiry to the accompanied viewings, she was really friendly, helpful and professional, suggesting other properties that suited our requirements, in addition to the one we first enquired about. At the properties, she was knowledgeable and enthusiastic without being pushy. We have really appreciated and enjoyed our dealings with Reades so far. Alison Layland

After viewing many houses in the area and finding it hard to fit in viewings with agents around my hectic unsociable work hours, and my partner's equally erratic schedule - we came to view a house with Reades Residential. From the first phone call, they were more concerned with finding a time that was suitable for me, rather than a time suitable for them, getting me a slot after 6pm. Upon arriving to view the house, we were met by Clark who had the right balance of professionalism, knowledge about the property and also the interaction skills to make the viewing comfortable and welcoming. He was always on hand to answer questions and keep each of us happy while the other was inspecting areas of the house - keeping the right distance to be on hand but also not make you feel rushed or pressured. Clark went out of his way to give us a great viewing experience and gave it all a human touch that made us feel comfortable and valued. The process of making an offer on the house was equally refreshing, a personal touch throughout with Clark calling us to inform us of updates on the offer and to personally congratulate us on the offer being accepted. It is also reassuring that their office are on hand to chase up questions and queries from myself and my solicitor and i have never had to wait long for replies, their weekly progress updates are also very welcome. All in all Reades Residential have been an absolute pleasure to deal with, I cannot stress enough the refreshing balance of professionalism and human touch that the team have and I am glad to have used their services, and would wholeheartedly recommend them to all my friends. Kind Regards, Edward & Jenna

Found Reades Residential to be very professional and friendly in dealing with our purchase. They answered any queries quickly and dealt swiftly on closing our offer. We would recommend them to anyone considering their services. Regards, J Williams

I thought that yourself (Jennifer) and everyone that dealt with me at Reades were very helpful and polite. I can't find fault with any aspect of my experience dealing with you and your associates and would certainly look to use your company again in any future dealings I have in the property market. Kind regards, L Rees

On behalf of my husband Bryn and myself I would like to express our thanks to Jennifer at Reades Residential for her dealings with our recent property purchase. She made the process easy from beginning to end and we would not hesitate recommending Reades services. Regards Lesley

We are both very happy with the service recieved from Reades Residential. As first time buyers, I feel we have had alot of help and support from Reades (especially Clark) and would highly recommend yourselves. Thank you for all your hard work. C Nee & A Lloyd

We have been letting out our property with Reades now for over 7 years and have always received excellent service! J Redman

I would like to thank Catherine for all her help in dealing with a complex tenancy issue, she has put in a lot of effort and justifiably got a good result that we are both happy with. Many thanks Geoffrey Coleman

A great team, efficient and charming. They have always been fair and helpful; I cannot recommend them more highly. Gill Gaine

As always your service and attention to detail is excellent. We would like to take this opportunity to say how delighted we have been with your service since you have taken over full management of our property. D & M Merrill

The service provided by the Reades Residential team is professional, polite and efficient. As a result we have been loyal customers for the past seven years. We are particularly impressed with the attention to detail given to every situation and we feel that this is the key to successful letting. Thank you all once again. R and P Jones

I continue to be impressed with all the staff at Reades. They are efficient and polite and I appreciate the regular feedback on rental and sale viewings. Thank you P Roberts

I've let my house in Chester through Reades Residential for approximately 3 years, I've found them to be very thorough, professional, polite, helpful & courteous, as well as finding excellent tenants. C Jenkins

Always very efficient and professional. Highly recommended! Hugh Wardle

Having been involved with Reades for nearly 8 years now, I have seen the business grow from strength to strength. I find the service to be excellent, there is good traceability of issues and timely follow through. Many thanks Scott Carr

I cannot fault Reades on anything! House rented out within 2 days of going back on the market, higher rent achieved and excellent communication by e-mail, text and phone, nothing is agreed without consulting us first. I would recommend them to anyone who is looking to let our their property. Thanks again for your excellent service!! C Boden

I've been very impressed with your team from the beginning. Everything from the letting process through to the ongoing maintenance on the Sandycroft apartments has been handled swiftly and professionally. Please pass on my thanks to all involved. Colin Thompson

Good, efficient service from Catherine, no dramas, very professional, well done! Paul Bates

We would like to thank Reades Residential for providing us with a first class management service for the past two years. We would not hesitate to recommend you for your professionalism, knowledge, and your ultimate desire to provide the very best service possible for your clientele. We are positive your company will go from strength to strength. S Wilkinson

The checks over the last few months with our tenant have been very thorough and have helped us to monitor the situation as regards any work needed. We are more than happy with the service and would recommend Reades. Tony Devenport

Service throughout has been excellent. Sue came out to see dad to value the property and she was very professional and knowledgeable. The office staff are also very friendly, professional and helpful too. I would definitely recommend Reades. Jacky Subert

We would just like to thank you for renting out our property so quickly and efficiently and to say how delighted and ecstatic we are with the service, support and friendliness shown. Without your help & guidance, we would not have been able to pursue our new life in France so soon. Thank you once again. R & J Gates

Although I no longer need to let out my house, I would like to take this opportunity to thank you for your professional service and assistance you have provided over the years. D Jones

The team at Reades are brilliant. They are courteous and professional, but I think the thing I like most is that they are proactive. They don't just come with the problems that inevitably occur when you are a landlord but they offer solutions at the same time , and they are always practical and well thought out solutions. Peter Mann

Our first letting experience has been a pleasure with the professionalism of Reades Residential. Their advice and communications were excellent - we can't fault them! S Edwards

I was introduced to Reades Residential by a mutual friend and being my first step into the lettings market I have been impressed by the professional service provided, particularly the marketing of the property, the managing of the check in / check out process and the prompt attention to any issues that arise. As a full time professional I was pleased with the offering of a full management service as I wouldn't have the time to do this myself and Reades give me the comfort that this is all taken care of. I have been using Reades for nearly 3 years now and would not hesitate to recommend them to both new and established landlords. Andy F

Reades provide me with a friendly and efficient lettings service, giving me the confidence to know that my property is in the best hands. It's simply been trouble free from start to finish, just how I like it. Thanks, Gary

The fully managed service offered by Reades took all the hassle out of finding a tenant and dealing with maintenance issues. They only introduce tenants of good character; it is clear that my property was well cared for and no rental payments were missed. Well done Reades! C Luke

Reades Residential are the most professional company I have ever had to deal with. The staff are always pleasant and ready to help and I am always kept up to date with the rental of my property. To sum them up in one word - superb! Janet Davies

Having let our property over a period of several years, we found Reades to be efficient and effective in selecting suitable tenants and their impressive marketing was first class. Furthermore, our son also let his property and found that they provided the same level of service and made the process of letting to be stress free. In a growing market Reades provide a tried and trusted service. Regards, R Green

You currently manage several of my properties and I wanted to thank you for the excellent and highly professional service I have received from Reades Residential. The service you provide is very reliable and extremely efficient - all the attributes anyone wants when they are looking for a company to rent out and manage their properties. In fact, I have had no hesitation in recommending you to friends who have also been delighted with your service. I look forward to many more years of association with your company. T Pitman

I have been very pleased with the rental management service from Reades and their maintenance team in resolving issues at the property. RJS

My family members and I are very happy with all the work Reades do on our behalf. No complaints, quite the contrary in fact. Martha Rosney

Just a note to thank you for your kind help over the past year or so. I have been more than happy with the wonderful friendly service I have received both from you and your partner. Always a pleasure and always great satisfaction at the way you handle my home. I was a novice when it came to becoming a landlord for the first time and I must admit you made the transition very easy for me for which I am most grateful. A Moroz

Everyone was always so helpful when we contacted the office. Tenants were found for our property quickly. When we decided to sell the property all went through smoothly and efficiently. Would certainly recommend them to anybody. Margaret D'Enrico

Due to relocation I was very keen to get my house rented in the fastest time, I went with another property management company first and after two months they had still not let the property. My friend recommended Reades to me and I have been amazed at the results. They rented my property within two weeks of having it with them. The areas I was particularly pleased with was how thorough they were in assessing my property and gave me extensive feedback on what I needed to do to make my property more marketable. As I am out of the area they have been fantastic and extremely prompt in arranging work that needed to be done on the property and have kept me informed at all stages of the process. I will be remaining with Reades Residential for a very long time and have no hesitation in recommending them. V Pond

The team at Reades are always very professional, polite and approachable. After a serious problem was caused by a tenant, the Reades staff worked hard to rectify it to our satisfaction. I would like to thank Jonathan and his team sincerely for their continued assistance and support over several years. PMH

A very professional team who are always available to answer any queries or concerns. I chose to have a hands off approach to the letting of my property and I know it is in very safe hands. They look after every aspect of the process, very efficient and extremely thorough. I would highly recommend to anyone who requires a company to manage their property. Paul Tate

A big thank you to all at Reades for the service we received while renting a property through them. We found them exceptionally well organised, attentive and readily available when needed which made our tenancy straightforward and hassle free. We would not hesitate to rent another property through them in the future. Matt Tuplin

I had a fantastic experience with Reades where I was well looked after from the start by Adam Lloyd. Renting my first property was daunting at first but the whole team at Reades, in particular Adam Lloyd, made my experience quick and easy. I cannot thank you enough for your friendly and stress free service. Grace Laird

On Sunday evening, I emailed the maintenance team informing them of an issue with our washing machine and draw in the kitchen. We received a call on Monday afternoon informing us that the landlord was to deliver a brand new one that evening. When the landlord arrived, he also took away the broken draw to fix. We were very impressed with the speedy service we received from the maintenance team. Many thanks! Olivia Isherwood

Viewing was friendly and professional, everything explained. Application process just the same, felt as if we were being dealt with fairly and in a respectful manner. Face to face meetings in the branch were great too - friendly and professional. Fiona Phillips

The service I have received from Reades has been faultless, whenever there is an issue it is always resolved in a professional and timely manner, the staff are very polite and helpful, in particular Wendy who has helped me with a recent issue. I would have no hesitation in recommending Reades and have already done so many times. J Beagan

Natalie Williams has been with us at every step during our tenancy. She has supported us throughout, providing us with a stress free experience. I cannot thank you enough for your friendly service. Thanks Natalie, thanks Reades. Grace Laird

I have no hesitation in providing this testimonial with regards to my successful tenancy application with Reades. I found the process very straight forward and made easy with regular updates from the team at the various stages of my application. The staff at Reades where very professional at all times and it was a pleasure to deal with them. I am confident that any issues I have while enjoying my time in my new property will be dealt with promptly and I would have no hesitation in dealing with Reades in the future. Kind Regards, Peter Lewis

At last, a truly friendly and professional company. Gareth has been excellent in every way. He was the perfect agent and made us feel that he genuinely cared about our needs. Other staff we have spoken to have also been friendly and efficient. Thank you for a pleasant transaction. Chris Carter

I have recently been a tenant with Reades Residential for 3 years until September 2014. I must report that I have had excellent service from the company from the polite prompt responses from all departments. The maintenance service is very efficient and arrange a return call to any inquiries very quickly. They have a professional bank of maintenance personnel and they are also very prompt and thorough. The exit inspection was very easy and pain free and everything was discussed fully with myself. The on-line deposit return system is also first class. I can recommend Reades to anyone looking to rent and I wish them further success for the future. J Tickle

Would just like to say a huge thank you to everybody at Reades Residential. From the start of our tenancy to the end, everybody was extremely professional and helpful. Would highly recommend Reades Residential to anybody looking to rent a property! Daniel Davies

Very happy with the service received from Reades. Clark was very professional with the viewing and gave me all the information I needed. Natalie was great throughout the process, and although I have had initial problems with no hot water, the maintenance team have been great in trying to rectify the issue. Thanks for your help. Kevin Jones

Great clean, fresh professional office, loved the consultation room. My two appointments were handled quickly concise and very efficient. Natalie was very professional, answered all my questions in a professional manner and made me feel at ease. Very friendly, efficient team. Steve Gorse

The property and your services have been excellent, we are only not renewing the contract because we are buying a house and fingers crossed it will be completed soon! J & S Crimes

I have been extremely pleased with how efficiently the Reades team dealt with my relocation. What I thought would be the most stressful part, actually turned out to be the most seamless. Excellent service, I would look to stay with Reades for the period I live in the area and recommend to everyone. Thank you Anton Shuttlewood

I would just like to say that from my first contact with Reades about the property in Broughton, I was impressed with the friendly & efficient service provided by you all. Thank you for being so helpful. Many thanks, Julie McGow

Excellent service, very professional and friendly, nothing was too much bother. It was my first rental experience and I was very happy with the way everything was dealt with. I would recommend Reades to anyone that is looking to rent a property. Thanks to you all. David Frost

Time was running out for me to find a new property to rent, when last minute one came up under Reades. The team at Hawarden office were exceptional, professional, speedy, informative, friendly, in fact all that and much more than what you would expect with regards to my successful tenancy application with Reades. I found the process very straightforward and made easy with regular updates from the team at the various stages of my application. From the time I viewed the property with Clark, to signing the tenancy agreement with Suzanne, took only a week. That is impressive, well done indeed. I am confident that any issues I have while enjoying my time in my new property will be dealt with promptly and efficiently. I would have no hesitation in recommending or dealing with Reades in the future. Thanks again Simon Dean

Always quick to address any problems day or night, weekday or weekend. Can't fault the maintenance staff on their exceptional level of knowledge and competence. Steven Morris

All went quickly and smoothly and the staff I dealt with were effective and helpful. Thank you Phil Goodwin

I would thoroughly recommend Reades if you are looking to rent a property. They are organised and professional which made the process from viewing through to picking up the keys very straightforward and painless for us. Kind Regards, Matt

I am very pleased with the professionalism and helpfulness of the Reades team especially Suzanne Dunne and Josh Tanton, with whom I interacted the most. They were very thorough and it was a pleasure to deal with them. Niladri Sengupta

Everyone in the office has been very helpful, supportive, understanding and friendly, especially Wendy and Adam in the Property Management Team. Tauseef Tariq

I would much appreciate if you could keep my references, as I will be looking to rent another property next year. Thank you the service you have provided to me, the property has been excellent and met all my needs. M Hankey

We've been very happy with the friendly service we've received from the Reades team. Staff have been efficient and they've been more than accommodating and patient to answer questions and general queries. We're currently in the process of securing a rental property and the rental team have been helpful and cooperative with our request. I trust that the rental team will continue to support us in securing a long-term tenancy. We would be happy to recommend the agency in the future. N & K Parton

My dealings with Reades Residential have only been in the recent few weeks as we are just signing up to rent a property through you. I have found my dealings have been handled professionally, efficiently and staff to be helpful, with all questions having been answered fully and promptly. The process of renting a property has been made as easy as possible with the process and completion of all documentation being fully explained. C Blazdell

Brilliant service from Gareth Cannon going above and beyond to help us! Natalie at the office was flexible and informative and both provided a service that suited our needs perfectly. Edmund Burgon

A big thank you to the team at Reades Residential, Hawarden for their help and support. I was under a considerable time constraint to find a suitable property, having been let down by another agency. The team at Reades were brilliant and their fast and friendly service ensured I had secured a lovely property in just one day. I would highly recommend Reades, they offer an extremely professional service and most importantly deliver what they promise. J Butler

All the staff I have dealt with have always been very helpful and professional. Darren Hassall