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User Guide

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The Complete Lettings Service

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    It's not exactly 'rocket science' is it?
    However, history suggests that a lot of the relationships between landlords and tenants have not run smoothly. That's where we come in, for the following reasons: 

    1. We've been doing this a long time and are one of the largest independent firms of Letting Agents and Property Management Specialists in Leicestershire. 

    2. We have - we think - one of the best Lettings Teams around!  

    3. We have a simple adage-good quality properties attract good quality tenants. We therefore encourage landlords to invest in their properties, as, by doing so, they'll get better rents and tenants who stay for longer. 

    4. We're flexible and tend to look at 'the bigger picture' to ensure that both landlords and tenants have a happy, harmonious relationship, facilitated by us. 

    5. We're not afraid to tell the truth, unpalatable as it may be sometimes!  

    6. We've invested heavily in the infrastructure of our business. We use the latest marketing and accounting software to make sure that everything runs smoothly. 

    7. We think we've got the nicest showroom in Leicester. It's a great place for landlords and tenants to come and see us and talk to a real person, face to face over a nice cup of coffee or tea. 

    8. We're members of RICS (The Royal Institution of Chartered Surveyors), and ARLA (Association of Residential Letting Agents). How does this help you? Simple - it means that all client money is protected and that (in, we hope, the unlikely event!) that you have a complaint; we are members of a professional redress scheme.
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User Guide

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For Landlords

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    We have a variety of packages to suit your needs:
    1. Tenant find only
    For those landlords who want to collect their own rents, but want us to use our innovative and powerful marketing expertise to find you the best possible tenant at the best possible rent. We'll advertise your property extensively from our busy city centre showroom and utilise national property portals and our own excellent website. We'll show people round the property, if required, submit tenant applications for referencing, draft up leases, prepare comprehensive inventories, if required (there's an additional cost for this service) and liaise with utility providers on move in. We'll collect the first month's rent, get the tenant to set up a standing order with you for the remainder and take a deposit from the tenant (usually six week's rent). It's important that if you are not a member of an accredited deposit scheme, this amount is held in one, otherwise you are breaking the law. We are members of TDS (Tenancy Deposit Scheme) and can do this for you, for a nominal charge. We'll then hand everything over to you. 

    2. Tenant Find and Rent Collect
    We'll do everything that we do in our tenant find only service plus collect the rent and pay it to you. For those landlords who want to deal with the day to day management of their property, but don't want to get involved with collecting rents and dealing with chasing arrears and/or serving notices, if required. 

    3. Fully Managed Service
    As options 1 and 2, but with the added security of knowing that we'll manage all of the day to day issues such as repairs, paying contractors, co-ordinating preparing and issuing landlords gas safety certificates and dealing with queries from the tenant. We'll aim to make sure that your let is hassle free, so that you can have complete peace of mind. We can also offer additional services including co-ordinating major repairs, liaising with insurance companies and brokers, rent guarantee policies and serving notices. Please don't hesitate to contact us for an idea of costs for any of the above services. 

    It's a bit of a minefield out there for landlords with an ever growing list of legislation and obligations that you need to adhere to, including: 

    Deposit legislation, health and safety law, electrical and gas safety, fire and soft furnishings, legionnaire's disease, immigration... the list goes on. That's why you are well advised to use an experienced Agent such as ourselves to guide you through the maze
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For Tenants

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    Renting a property via a reputable agent is imperative. Yes, there are fees involved, but these are undoubtedly outweighed by the benefits to you, as a tenant. 

    1. You'll get a large selection of good quality properties to choose from. 

    2. Issues regarding repairs on managed properties will be dealt with as quickly and efficiently as possible, via our large network of reliable contractors. 

    3. As members of all the major professional bodies, we have to meet exacting professional standards. 

    4. Your deposit will be registered under the respected TDS scheme. 

    5. You'll have direct contact with our friendly and experienced Lettings team. 

    6. Your rent will be collected automatically by standing order, so you can get on with enjoying living in your home. 

    7. We'll co-ordinate your moving in date, prepare all the paperwork and even liaise with all the various utility companies before you move in. 
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You can see the properties we're currently marketing for rent by clicking the button below:

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    User Guide

    Title

    Testimonials from Landlords

    • Landlord Testimonial

      find us new tenants as quickly as possible
      "We've been using Readings to manage our properties for many years now. They have always acted in a friendly, polite, yet professional manner. The quality of tenants have been good and if there are any issues, they are dealt with quickly, efficiently and knowledgeably. Their accounting procedures are first class and the contractors they use are good quality and reasonably priced. When our properties come empty, Readings use high quality marketing to find us new tenants as quickly as possible, so we have very few lengthy void periods. They keep up to date with all the complex compliance issues that the powers that be keep introducing, which means that we can relax and literally wait for the rent to come in! It's not surprising that so many people recommend their services!"
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