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User Guide

Title

Well, what can we say?

  • paragraph

    It seems a little strange to be talking all about us, when really and truly, our business is all about you: your home, your move and your experience. But to give you some background: Shepherd's first opened in Hertford on Valentines Day 1976 making us Hertford's longest established estate agency and with over 1,000 5 Star reviews for our home-selling service we have more positive client comment than all the other Hertford estate agents combined.

  • paragraph

    Moving with Shepherds... and the times.

    Whilst today's house prices are unrecognisable from those apparent when we first opened and with technology having transformed the way property is marketed the fundamental principles of exceptional customer service and doing right by everyone are stronger today than ever and are how we continue to supply town-leading home-selling representation. Shepherds has been a thoroughly modern and thoroughly local agent for every day of its considerable lifetime. We've consistently sought out relevant new technologies and always remained open to change, with a team of people who live in - and love - the neighbourhood.

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    Selling homes within a town we know inside out...

    With these local ties - both personal and professional - comes a commitment and accountability within a town that genuinely matters to us and in which we aim to continue not only as its longest established agent but to extend our town-leading sales success and earn more 5 Star client reviews to add to the 1,000+ already received.*

  • paragraph

    Based on sales figures for SG13 & SG14 over the last four decades and reviews left via Helphound and Google over the last ten years, Shepherds remain still as one of the town's leading estate agents.
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User Guide

Title

Your move is important...let's get it right.

  • paragraph

    We provide home-selling which provides the quality, flexibility and accountability of service which we would want applied to our own home were we selling and from which any and every property will benefit regardless of property type, price or market conditions.

    Clearly, for most people, buying or selling a home is one of the biggest financial transactions they will ever undertake and the choice as to who is representing your interests should surely be a carefully considered one. An agency achieving a sale is one thing; a top tier estate agent efficiently achieving the best possible sale is something quite different and ultimately to your benefit on many levels.

    Valuation - With the range over which the value of any property lies, easily equating to 5% to 7% - the price at which you ultimately sell is influenced primarily by three things - the market conditions, available budget and requirements of the specific buyers actively looking at that particular time and the quality of representation you receive through promotion, the application or absence of experience and the degree of genuine engagement the agent applies to your individual sale.

    We offer competitive fees and flexible contractual terms which require that we retain our focus and quality of service throughout our involvement with you.

    Exceptional customer service - it's in the detail. A good home moving experience is often about the small things, from your call being returned quickly right through to the peace of mind that comes from knowing your agent has an established reputation for best serving their clients' needs. So you'll be reassured to know that the Shepherds' customer service not only has an impressive body of positive reviews representing many times that of our nearest competitor along with success in the ESTAS, an industry awards competition.

    Will you believe what an agency would have you believe regarding their service standards or what they can actually prove?

    Here when you need us - With our dedicated team working hard on your behalf, Shepherds' busy town centre office is open seven days a week avoiding delays in communication.

    Open House promotion - Having used Open Days to introduce many of our properties to market since 1992 and never more intensively than since 2013. We have recently carried out our 900th Open House and with a healthy sales success rate from these well managed and efficient methods we establish the very best sale for our clients. Ask us about bringing this method and our vast experience to bare on your home sale.

    Mature, experienced team - At Shepherds, each member of our friendly, professional personnel of seven live locally which in addition to their many years' local property market experience provides each with an intimate and relevant knowledge of the area.

    A proven track record - From our beginnings in 1976, Shepherds has grown steadily by focusing on getting the basics right, being progressive and professional in our outlook and treating our clients and their home sales as we would want to be treated ourselves.

    Experience the Shepherds' service for yourself! Email or call 01992 551955 to discuss how we can help or pop in for a face-to-face chat.
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User Guide

Title

Read our many "buyers reviews" for peace of mind..

  • paragraph

    ...as to our integrity and professionalism.

    We understand that both parties involved in the process of a home sale or purchase should feel they have been treated fairly and with respect...after all, we all have the same goal in mind!
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User Guide

Title

We sell homes... not mortgages or conveyancing.

  • service

    ...that clarity of purpose means a better service.


     ....5 Star standards from search or sale right through to signing.


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User Guide

Title

How much local home selling expertise do you want?

  • Introduction

    ... a full compliment of consistent staff all providing a fully engaged and enthusiastic service that goes the extra mile. From the Five Star comments left by our hundreds of delighted clients it seems as is if those efforts are very much appreciated from valuation through to completion.

  • Introduction

    ... a full compliment of consistent staff all providing a fully engaged and enthusiastic service that goes the extra mile. From the Five Star comments left by our hundreds of delighted clients it seems as is if those efforts are very much appreciated from valuation through to completion.

  • Team Member

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    Email
    David Simpson MNAEA - Director
    Born in Ware and having attended Richard Hale secondary school before joining Shepherds in 1984. He has three daughters in various stages of work and education and his interests include his two dogs - Roxy & Buffy, fitness and gym, motorcycling, photography, film, eating out and travel. With all his years in the industry, David remains very much at the sharp end of Shepherds' day to day business getting around town quickly and efficiently on his company Vespa.

  • Team Member

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    Email
    Peter Bluffield, MNAEA - Residential Sales Manager
    Qualified within The Property Photography Academy and having passed the NFOPP technical course in residential estate agency, Peter's skillset is put to good use since joining us in 2007 - carrying out most of our property photography. Born locally and schooled in Hoddesdon. Peter has worked in banking and finance prior to embarking upon his career in estate agency. Having become a first time dad in 2016 - when he can, he enjoys travel, cinema and socialising. Peter is the technical whizz in the office tweaking systems, output and operating procedures.

  • Team Member

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    Email
    Paula Collins - Sales Negotiator
    A Hertford girl through and through and with Shepherds since 2007, Paula has twins who are at school locally and she enjoys socialising, art and crafts as well as foreign travel. Paula carries out many of our accompanied viewings and is responsible for acquiring feedback for our clients. Paula is organised, affable, and has excellent local knowledge.
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    User Guide

    Title

    The 5 Star standards that we set for ourselves.

    • Introduction

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      Reviews and testimonials we hope are the ultimate influencing factor; because it doesn't matter what we say about how good we are as an estate agency - what matters more is what other people say about us as part of a real home moving experience. 

      By showcasing client testimonials, we're showing people that we can back up our claims regarding our high customer service standards, in the hope of better informing your decision to want to work with us.

      By reversing the reviews of any business to show the worst comments first will often give a very different perspective as to service standard consistency. Try it and see what other agents may rather you didn't find.

      The kind responses below represent the standards we set for ourselves. - with hundreds more from our delighted clients available on our website.       

      Let's face it - without our reviews we're just another estate agent telling you that we'll do a great job. 

      David Simpson MNAEA


    Testimonials from Sellers

    • Seller Testimonial

      • Mr G. "Thoroughly professionally, friendly and efficient throughout the whole process. I was kept aware of progress along the way, given sound advice and Shepherds managed to get a great result" 01/10/21
      • Mrs J. "Absolute quality service from start to finish. From the moment I agreed for Shepherds to market my property I had photos taken and viewings booked within 24 hours. I was constantly updated on the progress of my sale. When there was a risk that the sale might not progress in good time, Shepherds pulled out all the stops and liaised with all the relevant parties to get things moving. I cannot fault them and wholeheartedly recommend them." 10/07/21
      • Mr A. "From initial visit to value to final sale, all of the people we dealt with were friendly and professional and made life easy for us by showing buyers the flat, dealing with queries etc. Once the sale was agreed, the sales progressor did a great job of chasing up both sets of lawyers so we didn't have big delays and the whole process from valuation to completion took less than 6 months." 04/09/21
      • Miss L. "We are highly appreciative of all of the support that the whole team at Shepherds provided for us. We really felt like they were with us along the whole way, and nothing we asked for was too much. We highly recommend them!" 15/06/21
      • Mr J. "This is the 4th time I've used Shepherds to sell a property, and they are still exceeding my expectations. Will definitely use again. Professional, honest advice and most importantly got me a fantastic price" 05/07/21
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    Disclaimer

    The content on this Microsite has been uploaded by Shepherds, Hertford. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Shepherds, Hertford. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Shepherds, Hertford. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Shepherds, Hertford on +441992551955.