Thankfully not all Letting Agents are the same...
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    Stephensons Letting Department offers specialist advice in the Letting and Management of residential property, taking pride in our reputation for providing a professional yet personal service to landlords.

    We currently manage several hundred properties of all types in York & throughout North Yorkshire, acting for a variety of landlords - private individuals, investors with multiple properties, trusts, property companies and overseas residents.

    Established in 1871 - you can rely on us to look after your property.

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    We can help with everything from finding tenants to full management & property maintenance.

    We currently offer a comprehensive property management service for hundreds of landlords. Our approach to letting keeps you fully informed every step of the way. We have a network of trusted local contractors, who are cost efficient and reliable - no job is too large or too small.

    At Stephensons we pride ourselves on the presentation of our properties and where possible have professional photographs and floor plans included in the marketing.

    We offer either:-

    Managed Service - You simply turn over all aspects of letting your property to us. We'll find tenants, agree the tenancy and maintain the property.


    Let Only Service - We'll set up the letting - finding tenants, referencing, & collecting the 1st months rent & registering the deposit with The Deposit Scheme, the Landlord then manages the property.

    Stephensons are always ready to help and advise on all aspects of current legislation. We are regulated by the RICS, NAEA & deposits are registered with The Tenancy Deposit Scheme.

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    Once you decide to rent through Stephensons branch, our friendly and experienced team will be on hand to guide you through the process

    Stephensons have a clear and concise fee structure with no hidden costs while you are a tenant, we do not charge for providing references, check out inventories etc.

    We pride ourselves on the presentation of our properties and where possible will have professional photographs and floor plans to help assist you the search for your home.

    Stephensons are regulated by the RICS, NAEA & deposits registered with The Tenancy Deposit Scheme

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    Reference Requirements


    All tenants will be referenced by Homelet, an independent referencing agency. It is a Homelet requirement that a tenant's gross monthly income is a minimum of 2½ x the monthly rent and that tenants should have been permanently employed in the UK for the previous 6 months.If you do not meet these requirements a guarantor may be required. A Guarantor's monthly income should be 3 x the monthly rent.

    Each applicant aged over 18 must complete the application/referencing forms.

    Applicants who cannot provide the required documents will not be accepted.

    Applicants who cannot provide the required documents will not be accepted.

    We will require copies of the following documents to prove current address and identity:

    Proof of Residency

    Driver's licence showing current address

    Council Tax bill

    Utility bill dated within the last 3 months (not mobile phone)

    Bank or credit card statement (dated within last 3 months) or current mortgage statement

    Confirmation letter from employer (on company headed paper)

    Proof of Identity

    The Immigration Act 2014 requires us to check the right to rent. Each applicant must, in person at the office, provide a copy of one of the below.


    National Identity Card

    Biometric Residence Permit

    If the applicant does not possess these, other documents may be acceptable. Contact the office for details.

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    Application process

    We require a holding deposit of 1 weeks rent. Following receipt of the deposit, we will proceed with references & credit checks. The parties have 14 days from receipt of the deposit to enter into a tenancy agreement unless an alternative timescale is agreed.

    If the Landlord decides to proceed with the tenancy the holding deposit will be held towards the tenancy deposit.

    Where the landlord / agent decides not to proceed with the tenancy, the deposit will be refunded to the applicant unless:-

    1) The tenant fails a Right to Rent check regardless of when the deposit was accepted.

    2) The tenant provides false or misleading information to the Landlord or letting agent, which the Landlord is reasonably entitled to consider in deciding whether to grant the tenancy because this materially affects their suitability to rent the property.

    3) The tenant notifies the Landlord or letting agent before the deadline for agreement that they have decided not to enter into a tenancy agreement.

    4) The tenant fails to take all reasonable steps to enter into a tenancy agreement.

    On receipt of satisfactory references each adult will be required to sign the Tenancy Agreement. We will require payment of the initial month's rent & the Tenancy deposit (5 weeks rent less the holding deposit). Payment can be made by bank transfer, debit card, bankers draft or Building Society cashiers cheque. We do not accept credit cards.


    Where a tenant requests changes or amendments to a tenancy (e.g. change of sharer) we will charge £50 + VAT/ reasonable costs if in excess of £50.

    Tenants will be charged reasonable costs for replacement of lost keys/security devices.


    All applications for tenancy are discussed with the Landlord. The submission of a completed application form does not guarantee the offer of a tenancy. 

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  • Team Member

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    Chris Hill MNAEA - Lettings Manager
    Chris has over 40 years experience in the property business. He heads the letting department, is an Associate Partner & has worked for Stephensons since 1988. Since 1999 Chris has specialised & worked exclusively in developing the letting & management business in York & the surrounding areas.
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    Fiona Sissons - Lettings Negotiator
    Fiona is 'front of house' Letting Assistant, dealing with tenancy applications & referencing, general enquiries etc. She's lived in the York area for many years & knows the City well. Fiona has worked for Stephensons worked for the company since 2006 is widely experienced in letting matters.
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    Testimonials from Landlords

    • Landlord Testimonial

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      Amazing! - Mrs L - York
      Amazing! You really are the most incredible company. Thankyou 
    • Landlord Testimonial

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      Letting very smooth - Mrs W - U.S.A
      Thanks for all your help with the house, the couple of years we rented it out were very smooth. Thanks 
    • Landlord Testimonial

      Rest assured that I will come back to you - Mrs H 
      I really appreciate the very professional way in which you handle matters.
    • Landlord Testimonial

      Mr N
      Thanks Chris, Good job, quickly done!
    • Landlord Testimonial

      Mrs C York
      You have done a great job! To get 2 properties let in the current situation is truly remarkable! Kind Regards

    Testimonials from Tenants

    • Tenant Testimonial

      Stephensons best - Ms H York
      I'd like to let you know, of all the companies I have rented from- Stephensons have been the best I've used. All the staff are friendly and helpful :)
    • Tenant Testimonial

       First class  - Mr M S
      Your service has been first class and is much appreciated
    • Tenant Testimonial

      Thanks for being a great letting agent over the last few years. Ms P.  York
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