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Title

Your End-to-End Property Solution
  • paragraph

    We pride ourselves in being one of the market leaders when it comes to understanding the London residential property market.

    With new flagship offices in our Hoola and Vauxhall Sky Gardens developments in London, supported by our offices in Asia, we offer a premium service to our UK and overseas customers.

    We have a unique and unrivalled end-to-end offer for both overseas buyers and local landlords, designed to maximise their returns and minimise their risks. The process begins with the initial purchase and a pre-completion service, moving through to lettings facility and tenancy management, and finally to resale and exit.

    Not only do we let and manage the properties, we believe in building long-term relationships with our clients and advise them when it is best to multiply an investment or, indeed, best to divest.

    • Proven track record in buying, letting and management of London properties to domestic and international investors
    • Strong & reliable expertise with transparency at the core of every transaction
    • We believe that compliance is paramount
    • Assured returns on investment because of innovative approach
    • Significant value addition - for investors, landlords and tenants


  • paragraph

    CURRENT PROMOTIONS

    DISCOVER A NEW STAR IN ROYAL DOCKS E16

    When it comes to BUYING, SELLING or LETTING, Strawberry Star has a team of experienced staff ready to discuss your needs.

    Contact us today to book your appointment for a free market appraisal and take advantage of our new branch opening offers.

    • 0% commission for first 10 sales valuations*
    • Free professional photography and floor plan
    • Expert advice on new homes and buy-to-let
    • Industry leading customer service

    * If we sell your property within 60 days
Contact us

Title

Landlord Information
  • paragraph

    Letting a property in a dynamic real estate market like London can be tricky.

    Once you decide to let your property, the first decision you should make is selecting the estate agency to let and manage your property.

    As your official lettings and property management agent, we will endeavour to:

    • Attain the best possible rental return
    • Provide the lowest possible void periods
    • Secure the longest possible tenancies, taking into consideration your requirements;
    • Provide professional & fully referenced tenants
    • Use referenced, established, tried and tested and insured tradesmen for works on your property


    Market Appraisal

    We will advise you on the rent you should charge based on comparable properties in the area, based on location and condition of the property.


    Make your Property Safe

    Renting a property carries obligations for the landlord and we will take care of them end-to-end when instructed for our full letting & management service, including but not exhaustive.

    Electrical regulations - the property's electrical system (including sockets and light fittings) and all appliances supplied must conform to safety requirements. A periodic assessment by a qualified professional is highly recommended.

    Gas regulations - all gas equipment must be safely installed and maintained by a registered Gas Safe engineer and reviewed on an annual basis. A current gas safety check report must be supplied to new tenants prior to check-in and, in the event the safety record is renewed during the tenancy, it must be presented to the tenants within 28 days of the renewal date.

    Fire safety - all furniture must comply with current fire safety regulations and, all properties must have smoke detectors installed on each level of the property.

    Energy Performance Certificate (EPC) - an EPC is a legal requirement for letting a property and must be renewed every 10 years

    Tenancy Deposit Scheme (TDS) - tenant's deposit of all Assured Shorthold Tenancies must be registered with an approved deposit protection scheme. The deposit will be held with them until the end of the tenancy. For managed properties, we will deal with all aspects of the deposit protection scheme on the landlord's and tenant's behalf. We use the Deposit Protection Service (DPS) to safely hold the deposit funds and provide a fair service to both landlords and tenants for deposit returns and any necessary retentions.

    Income Tax - landlords are liable to pay tax on rental income, with different legislation applying to UK and overseas-based residents. Familiarise yourself with the legislation (see www.hmrc.gov.uk/index.htm for further details).

    Insurance - in many cases, standard buildings and contents insurance will not cover your property if it is rented out. You should check with your insurance provider(s) and if necessary amend your policies or take new ones. Policies specifically designed for landlords will typically include Public Liability Insurance to ensure cover against damages caused to 3rd parties on the property.

    Mortgage - The terms of your mortgage may preclude you from letting your property. You should confirm with your mortgage lender and if necessary renegotiate the terms of your loan.


    Leasehold - Whilst unlikely, your lease may stipulate that your property cannot be rented out. We suggest you seek permission from your freeholder before putting your property on the market for lettings.


    Inventory

    Before your tenant moves in, we will instruct a professionally qualified third-party inventory company to prepare a thorough inventory of the property. This report documents what is in the property. This report is used as a reference when the tenant checks-in and moves out.


    Rental Payments

    Rental payments are typically made on or by a specified date each month and can either be paid directly to your bank account or collected on your behalf by us as your authorised agent. If we rent collect on your behalf we will provide you with a detailed statement of any fees, expenses or taxes deducted. We will also chase any rent arrears on your behalf.


    Contract Renewal

    As the termination date of the initial contract approaches, you will need to decide whether to renew or terminate it. If you choose to renew, you must secure the agreement of the tenant for any changes or additions to the contract, including any rental increases. If a renewal is not agreed, then the required notice must be served, after which the contract is terminated, the tenant vacates and the deposit (less any deductions as mediated by the DPS) returned to the tenant. If we manage the property we will undertake the entire process on your behalf.


    Property Inspections

    For managed properties, we will periodically visit your property to make sure that it is being adequately cared for by the tenants. We will provide you with a detailed report after our visit including any maintenance recommendations.


    Maintenance

    Reasonable wear and tear to a rented property is inevitable and it is the landlord's responsibility to bring the property back to a suitable condition for new tenants.


    Marketing

    The process of marketing your property for letting begins with advertising it. We will take care

    of all the photography, floorplans and descriptions required to market your property correctly. In addition to listing your property on primary portals within the key rental markets in London, we communicate all new instructions to our global database of dedicated clients, developed across years of successful transactions.


    Viewings

    As your agent, we accompany all applicants on viewings, during and outside of office hours, during the week and on weekends. We give you thorough

    feedback after every viewing to help identify and advise on potential barriers to a rent.


Contact us

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Tenant Information
  • paragraph

    Before you move in

    Referencing Fee: £60.00 (inc VAT) per person. Referencing (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability)

    Administration Tenant Fee: £240.00 (inc VAT) per property Processing the application, associated paperwork, contract neogtiation and creation of contract.

    Guarantor Fee: £60.00 (inc VAT) per guarantor (if required) Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement.

    Permitted Occupier Fee: £60.00 (inc VAT) per permitted occupier Explaining to any permitted occupier their rights and responsibilities towards the named tenant(s) and landlord as well as the provision of documentary guidance and assistance during the tenancy.

    Accompanied Check-Out Fee: £216.00 (inc VAT) Preparing an Inventory and Schedule of Condition of the property, and taking meter readings for utilities and services.

    Pet Deposit: returnable additional security deposit of 10 weeks' rent To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy.
  • paragraph

    During your Tenancy

    Amendment Fee: £120.00 (inc VAT) Contract negotiation, amending terms and updating your tenancy agreement during your tenancy.

    Renewal Fee (tenant's share): £90 (inc VAT) Contract negotiation, amending and updating terms and arranging a further tenancy and agreement.

  • paragraph

    Other Fees and Charges

    Out of Hours Services: £95.00 per hour (inc VAT) plus costs incurred Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the hourly rate.

    Unpaid Rent / Returned Payments Interest at 8% above Bank of England Base Rate from date due.

    Professional Cleaning (if required): cost dependent on size of property - deducted from the security deposit. Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.

Contact us

Title

Meet the Team
  • Introduction

    Lettings & Sales, Royal Docks
    Strawberry Star Lettings & Sales, Royal Docks estate agents & property consultants have years of experience in property sales, lettings and property management in Docklands, Canary Wharf and across London E16 and E14. We offer to the market and manage a wide range of apartments and flats for sale and to rent in Royal Docks and throughout London E16. Contact us our Royal Docks estate agents right now or visit our offices at Hoola, East Tower, 5 Tidal Basin Road, London E16 1UX. Get directions
  • Team Member

    image cannot be displayed
    Lara Bradley
    Lettings Manager Tel: +44 207 474 1121 | +44 7468 699 341
  • Team Member

    image cannot be displayed
    Neil Parlour
    Sales Manager Tel: +44 207 474 1121 | +44 7384 467 906
  • Team Member

    image cannot be displayed
    Jack Singh
    Senior Lettings Negotiator Tel: +44 207 474 1121 | +44 7387 023 088
  • Team Member

    image cannot be displayed
    Gurveer Nashaan
    Assistant Sales Manager Tel: +44 207 474 1121 | +44 7387 260 737
  • Team Member

    image cannot be displayed
    Samia Bel
    Lettings Negotiator Tel: +44 207 474 1121 | +44 7387 262 083
  • Team Member

    image cannot be displayed
    Holly Homan
    Property Manager Tel: +44 207 474 1121 | +44 7387 022 259
  • Team Member

    image cannot be displayed
    Samantha Cooper
    Co-ordinator Property Manager Tel: +44 207 474 1121 | +44 7584 292 376
Contact us

    Title

    Testimonials from Landlords

    • Landlord Testimonial

      Me and my boyfriend have worked with Jack Singh throughout the entire renting process and his service was outstanding. He really goes the extra mile to ensure that both the tenants and the landlord are happy. I thoroughly recommend his service to anyone looking to rent at the Hoopla building
      - Lora Garkova

    Testimonials from Tenants

    • Tenant Testimonial

      Everybody at Strawberry Star was friendly and helpful. With their help I managed to rent a new apartment and the whole process was smooth and didn't take long at all.
      - Marek Trefney
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Strawberry Star, E16. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Strawberry Star, E16. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Strawberry Star, E16. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Strawberry Star, E16 on 020 7474 1121.


    Title

    Your End-to-End Property Solution
    • paragraph

      We pride ourselves in being one of the market leaders when it comes to understanding the London residential property market.

      With new flagship offices in our Hoola and Vauxhall Sky Gardens developments in London, supported by our offices in Asia, we offer a premium service to our UK and overseas customers.

      We have a unique and unrivalled end-to-end offer for both overseas buyers and local landlords, designed to maximise their returns and minimise their risks. The process begins with the initial purchase and a pre-completion service, moving through to lettings facility and tenancy management, and finally to resale and exit.

      Not only do we let and manage the properties, we believe in building long-term relationships with our clients and advise them when it is best to multiply an investment or, indeed, best to divest.

    • paragraph

      • Proven track record in buying, letting and management of London properties to domestic and international investors
      • Strong & reliable expertise with transparency at the core of every transaction
      • We believe that compliance is paramount
      • Assured returns on investment because of innovative approach
      • Significant value addition - for investors, landlords and tenants
    • paragraph

      CURRENT PROMOTIONS
      DISCOVER A NEW STAR IN ROYAL DOCKS E16

      When it comes to BUYING, SELLING or LETTING, Strawberry Star has a team of experienced staff ready to discuss your needs.

      Contact us today to book your appointment for a free market appraisal and take advantage of our new branch opening offers.

    Contact us

    Title

    Selling with Strawberry Star
    • paragraph

      Our teams of sales professionals ensure that your property is exposed to a wide range of interested buyers. We cover pre-sales, site sales, exhibitions, overseas sales and bulk sales; with all areas covered, you can rest assured that our experienced sales teams will make sure you get a high ROI incredibly quickly.

      We're a reputed agency with a stellar track record of sales, often at record-breaking prices, and bring the delicate touch to all aspects of our sales, resulting in highly engaged buyers and rapid transactions.

      With offices in London & Asia, we connect with potential buyers at a more personal level. You can be confident in our abilities to sell fast with a high ROI.

    Contact us

    Title

    Buying With Strawberry Star
    • paragraph

      We can assist you in your property search and purchase, in any location in London and it's surrounds. As a reputed agency with a stellar track record, we make the buying process an easy and straight forward experience.

    • paragraph

      Buy-to-Let & Owner-Occupied property

      A Buy-to-Let (BTL) is purchased specifically to rent for profit while Owner-Occupied property is to live in.

      BTL property is one of the leading asset classes in which to profit from both rental yields (if rent is superior to mortgage repayments) and capital growth.

    • paragraph

      Financing a Property - The Mortgage

      Borrowing limit is based on assessed rental income of the property rather than the salary of the mortgagee (residential mortgage)

      Interest rates for BTL mortgages are always higher than standard residential mortgages and terms are:

      Rental income needs to be 125% of the mortgage repayments

      Deposit likely to be more than 25% of the property value versus minimum 10% for

      Residential mortgage

      Minimum annual salary in addition to the rental income

      Basic mortgage for owner-occupied homes:

      Repayment method (must be repaid at the end of the "term")

      Type of interest rate (variable rate or a fixed rate)

      Fees & charges (Different mortgages come with different fees & charges)

      Mortgage term (traditional term is 25 years, but up to 40 years permissible)

      Shared ownership/shared equity mortgages (part-buy the home; remainder is owned by a housing association or developer)

    • paragraph

      Additional Costs & Other Factors

      Mortgage fees - usually about £1000 - £1500 but vary from mortgage to mortgage

      Survey fees - depends on the type of survey you opt for

      Basic mortgage Market Appraisal = from as little as c. £200

      Home-buyers Report (more detailed) = from c. £400

      Full Structural Survey = from c. £600

      NB - cost of survey is dependent upon the cost of the property being bought so, again, be sure you understand fully the cost implications.

      Conveyancing fees - varies but expect to pay £1,000+

      Agency fees - You are not required to pay an estate agent fees for buying a property, unless

      you use our services as a buying agent (acquisition fee will apply of 2%). If you buy a BTL property, then you also need to consider the lettings agent's fees. We would be delighted to talk to you about the lettings process prior to you purchasing any property.

      Other factors to consider when purchasing a property

      Maintenance & Repairs

      Proximity to local amenities, such as transport, schools and grocery stores (very important when looking at rental properties)

      Insurances for building, contents and landlord if you are buying a BLT property

      Consider annual Service Charge and Ground Rent costs when calculating the rental yield (profit) after costs.

      Exchange to Practical Completion

      Unlike other agents, we offer a pre-completion service from the moment you commit

      to purchasing an investment property. We will provide updates on the progress of the

      development and its surrounding area; information on the local rental market, and help you

      organise services such as independent snagging inspections to ensure you receive the quality of the investment you were promised.

    Contact us

    Title

    Current Promotions
    • service

      Discover a new star in Royal Docks E16

      When it comes to BUYING, SELLING or LETTING, Strawberry Star has a team of experienced staff ready to discuss your needs.

      Contact us today to book your appointment for a free market appraisal and take advantage of our new branch opening offers.

      • 0% commission for first 10 sales valuations*
      • Free professional photography and floor plan
      • Expert advice on new homes and buy-to-let
      • Industry leading customer service

      * If we sell your property within 60 days
    Contact us

    Title

    Meet The Team
    • Introduction

      Lettings & Sales, Royal Docks
      Strawberry Star Lettings & Sales, Royal Docks estate agents & property consultants have years of experience in property sales, lettings and property management in Docklands, Canary Wharf and across London E16 and E14. We offer to the market and manage a wide range of apartments and flats for sale and to rent in Royal Docks and throughout London E16. Contact us our Royal Docks estate agents right now or visit our offices at Hoola, East Tower, 5 Tidal Basin Road, London E16 1UX. Get directions
    • Team Member

      image cannot be displayed
      Lara Bradley
      Lettings Manager Tel: +44 207 474 1121 | +44 7468 699 341
    • Team Member

      image cannot be displayed
      Neil Parlour
      Sales Manager Tel: +44 207 474 1121 | +44 7384 467 906
    • Team Member

      image cannot be displayed
      Jack Singh
      Senior Lettings Negotiator Tel: +44 207 474 1121 | +44 7387 023 088
    • Team Member

      image cannot be displayed
      Gurveer Nashaan
      Assistant Sales Manager Tel: +44 207 474 1121 | +44 7387 260 737
    • Team Member

      image cannot be displayed
      Holly Homan
      Property Manager Tel: +44 207 474 1121 | +44 7387 022 259
    • Team Member

      image cannot be displayed
      Samantha Cooper
      Co-ordinator Property Manager Tel: +44 207 474 1121 | +44 7584 292 376
    Contact us

      Title

      Testimonials from Buyers

      • Buyer Testimonial

        This is the first time I bought a flat in London. With the professional guidance and prompt assistance of Strawberry Star, it makes everything so smooth and easy. From managing the flat, referencing tenants to furnishing, they are very helpful and trustworthy indeed. - Karen Ip
      • Buyer Testimonial

        Great experience. The team were friendly, knowledgeable and always on hand to answer any questions we had. I would recommend using their services.
        - Jesse Allen
      • Buyer Testimonial

        We met with Hugo who was extremely polite and helpful. We found him to be attentive to our needs, he has found us some very interesting properties and we are very grateful for his effort and time. We both wanted to recommend him to any future clients. Keep up the good work Hugo
        - Tome Barnes
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Strawberry Star, E16. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Strawberry Star, E16. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Strawberry Star, E16. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Strawberry Star, E16 on 020 7474 1121.


      Welcome to Strawberry Star, E16

      Title

      Find Us

      Branch address

      5 Tidal Basin Road,
      London,
      E16 1UX

      Get in touch

      Buying: 020 3858 2663  Local call rate
      Letting: 020 3858 2664  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Strawberry Star, E16. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Strawberry Star, E16. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Strawberry Star, E16. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Strawberry Star, E16 on 020 7474 1121.