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    Whether you are a first time investor or an experienced landlord or even just considering renting your family home, we promise to look after your property as if it was our own.
    Since 1990 our hands on and ''still partner run'' company gives us the head start to pass on our experience, knowledge and great tips to you. It is our very culture to provide you with the very best customer service that our industry offers and we hope that it reassures you that this service has been nationally recognised by the Sunday Times and the Times, year in year out.

    Going that extra mile, that bit extra and always exceeding your expectations remains at the very core of our customer service and with over 30 of our industry's top national awards, you are safe in our hands.

    We will discuss and tailor our service to your requirements, provide you with an up to date rental value and keep you fully up to date with current trends and regulations. We will also provide you in detail the type of tenant or tenants who are registered currently, typically how long they are likely to stay and even the occupation of tenants that have let similar properties to yours, always giving you the assurity and comfort that we are experts in letting your property.

    Our multi linked offices will ensure that you are looked after by 80 professionals that treat every home as if it were their own. Your home will appear on 22 major property portals and 96.8% of our viewings are accompanied by our highly experienced and skilled staff.


    Call us now on 020 8012 2028 for a free valuation and advice.

Contact us

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First things first, you and your property
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    Letting your property with Streets Ahead
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    At Streets Ahead, we think one of the most important stages of letting your property is the initial stage. We treat every market appraisal and enquiry very seriously as in our experience every landlord has different circumstances and different reasons for
    wanting to let their property. For instance, typical enquiries can be from a first time landlord, a seasoned landlord with a large portfolio or a landlord that doesn't live in the area. We appreciate all of these require a tailored service and all require up to date rental values, current trends and regulations.
    At this stage, we will be delighted to visit the property and bring with us current evidence of properties recently let that are similar to yours, giving you the comfort that we have properly researched the rental value of your property. We take into consideration many factors when carrying out a market appraisal including transport links, local amenities, condition of the property, furnishing, local trends and whether these are likely to change. We will also advise you in detail of the type of tenant likely to let your property, how long they are likely to stay and even the occupations of tenants that have let similar properties. Once again giving you the comfort that we are experts in letting your type of property.
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    Legislation
    The next stage is advising you of up to date legislation which can be anything from your EPC (energy performance certificate), gas and electric regulations and any furniture, fixtures and fittings that you are considering including. We will help and guide you with any questions you may have with carbon monoxide, smoke detectors, legionella and the fitness of human habitation rules (housing health and safety rating system - HHSRS) under the Housing Act of 2004. We will also help you with your obligations under sections 11-16 of the Landlord and Tenants Act 1985. When you instruct us to advise and help you, Streets Ahead will ensure you are protected at all times. It is worth noting at this point that many landlords ask our advice regarding insurance, liability and your tenants' obligation and whether you require landlords', building and or contents insurance. We are happy to advise and help you regarding any of these.
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    How will your property be marketed?
    At Streets Ahead, we think the formula for a happy and successful tenancy is to find a great tenant in the first place. To find a great tenant, our marketing 24 hours a day reaches a local, nationwide and even international audience and in the last 12 months alone, Streets Ahead has arranged 141 tenancies for international corporate clients. We will market your property on all the major property portals including Rightmove, Zoopla, Primelocation, our own website and 16 further portals, together with our multi-linked office displays. We are confident that this will give you high profile exposure. Although your property will be marketed locally, nationally and internationally, our award winning service has been very much attributed to seeking out and finding the very best tenant suitable for you and your property and very often this tenant is already registered on our extensive tenant database.
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    Viewings
    We will help and advise you with regards to maximising the appeal of your property. Very often, this is decluttering, keeping the property neutral, spacious and airy and even a blank canvass for prospective tenants. At Streets Ahead, we think 'knowledge is power' and therefore whilst conducting a viewing we will supply any prospective tenants with a wealth of local knowledge including access to transport, local shops schools and leisure facilities and also the likely outgoings to include utility bills, council tax and even cable/Sky Digital costs. It goes without saying that without exception all of our viewings are accompanied and we will always let you know when a prospective tenant is viewing and it is our policy at Streets Ahead to give you the feedback the very same day.
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    Offers
    When negotiating an offer with the right tenant, we will strive to get you the best possible rent and, it goes without saying, from the best tenant. However it is our company policy to only recommend the perfect tenant for you and we will not
    compromise on the policy. Our award winning service has been recognised for taking into consideration other factors when recommending a prospective tenant to you. We ask more questions than the average lettings agent and frequently prospective tenants comment that the information we require and questions that we ask are far beyond other agents in our high street. We recommend at this stage that you meet your tenant as nobody knows the property like you and many thousands of landlords have been given peace of mind after actually meeting their tenant face to face.
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    Referencing
    Whilst we appreciate that many things are based on instinct, at Streets Ahead there is absolutely no compromise when coming to references and we leave no stone unturned with our credit checks and our procedures regarding a prospective tenant's history. We know that our reputation is on the line and we know that, broadly speaking, a poor reference procedure will lead to poor tenants. At Streets Ahead our award winning progression and Property Management department manages an annual portfolio of thousands of properties with less than 1% in arrears.
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    Which service suits you?
    Full Management
    • We extensively market and advertise your property locally and nationally combined with accompanied viewings.
    • It is important to us that we find the right tenant for you and your property. We regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.
    • We assign to you your own Property Manager who will look after you and your property from the outset until the end of the tenancy, thus ensuring we meet all your needs and deliver a personal and thorough service throughout the period.
    • Your Property Manager will take full responsibility for ensuring all legal requirements, regulations and administration regarding your property are properly dealt with.
    • We organise and instruct inventories to be carried out on your behalf to an outsourced unbiased provider to give you peace of mind that your property has been properly examined before and after the tenancy.
    • We ensure that your property is properly maintained and cared for by your tenants.
    • We regularly inspect your property throughout the tenancy.
    • We conduct an inspection 3 months after the start of tenancy to review the tenant's initial care of the property. This is followed by 6 monthly inspections which are also in addition to any other visits we feel are necessary based on our recommendations.
    • We handle all utilities that relate to your property, ensuring they are properly
    • monitored and dealt with.
    • We promptly attend to any reported property maintenance issues at your property and give you constant advisement on the reported areas. We also offer to instruct and monitor our own contractors to carry out any necessary works on your behalf.
    • We proactively monitor rental income for each property on a daily basis to ensure you are in receipt of your rental payment regularly and consistently without delay.
    • We follow a robust arrears procedure which ensures we carry the burden of recovering late or overdue rent payments on your behalf.
    • We will negotiate and arrange any changes or contract renewals on your behalf at the end of the tenancy.
    • At Streets Ahead we provide all of our landlords and tenants with a continuous 24 hour service to ensure we are always available when you need us.
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    Rent Collection
    • We extensively market and advertise your property locally and nationally combined with accompanied viewings.
    • It is important to us that we find the right tenant for you and your property.
    • We regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.
    • We assign to you your own Property Manager who will look after you and your property from the outset until the end of the tenancy, thus ensuring we meet all your needs and deliver a personal and thorough service throughout the period.
    • Your Property Manager will take full responsibility for ensuring all legal requirements, regulations and administration regarding your property are properly dealt with.
    • We organise and instruct inventories to be carried out on your behalf to an outsourced unbiased provider to give you peace of mind that your property has been properly examined before and after the tenancy.
    • We proactively monitor rental income for each property on a daily basis to ensure you are in receipt of your rental payment regularly and consistently without delay.
    • We follow a robust arrears procedure which ensures we carry the burden of recovering late or overdue rent payments on your behalf.
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    Let Only
    • We extensively market and advertise your property locally and nationally combined with accompanied viewings.
    • It is important to us that we find the right tenant for you and your property.
    • We regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.
    • Your property will be assigned to the Let only Team who will personally ensure that the move in process for your tenants runs smoothly and quickly.
    • The Let only Team are available to help and support you and deal with any enquiries or concerns regarding your property during the tenancy.
    • The Let only Team will be responsible for organising and preparing the necessary administration and legal requirements at the commencement of the letting of the property.
    • The Let only Team will ensure that the tenant's deposit is appropriately collected and transferred into the Tenancy Deposit Scheme on your behalf.
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    The Inventory
    Our inventory clerks are a handpicked team of professionals who are experienced in detail and on the day of occupation will ensure that both tenant and landlord are happy with the itemising of the contents and condition of the property. Our extremely comprehensive and detailed inventories are designed to protect both parties and minimise the risk of any dispute over the deposit at the end of the tenancy.
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    Security Deposits
    The security deposit is taken at the beginning of the tenancy and normally is equal to 4-6 weeks rent. This deposit is held as security ensuring that the property is returned in the same condition to when the tenancy commenced. The Housing Act of 2004 protects all parties and it is now a requirement for a deposit to be held within a government approved scheme.
    Our main scheme is the Tenancy Deposit Scheme, an award winning deposit protection scheme protecting tenancy deposits in England and Wales.
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    Tenants take occupation
    Once your tenants take occupation, this is the start of a new chapter in the life of a tenancy and our award winning property management team will work hard to ensure a stress free tenancy for you. We will regularly visit the property, regularly talk to you and your tenant and keep you abreast of new legislation.
    At Streets Ahead we very much consider this a special ongoing partnership until the end of the tenancy.
Contact us

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Tenants Guide
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    Enquiring, viewing and finding a property
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    Our award winning service will help and advise you with regard to finding a property. We fully appreciate at Streets Ahead that many of our tenants are new to the area and in this respect, we are more than happy to supply information enabling you to narrow down your area search. In all the areas that we operate in we have researched transport and leisure facilities, shopping amenities and local schools. We are only too happy to help with your budget and advise you on what the likely monthly outgoings may be. We want you to be happy in your new home and not for it to be a financial struggle and believe that sensible planning is the key to a successful tenancy. At Streets Ahead, we believe in transparency and so from your initial interest in a
    property, we will set out clearly all and any fees that you will have to incur. These will include the reservation deposit which is deducted from the remainder of your move-in monies and your security deposit which is held by the Tenancy Deposit Scheme, a government approved scheme. We appreciate that most people lead busy lives and we are happy to accommodate
    you before or after work, particularly with our late night viewing service and / or assisting you at the weekend, both Saturday and Sunday. We understand at Streets Ahead that choosing your new home is an extremely important decision.
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    Securing your new home

    Once we have helped you find your new home, we will ask you to put down a reservation deposit to state your intention.

    This is a fee of one weeks rent of the agreed monthly rent and will be deducted from the remainder of the money you pay on the day you move in to your new home.

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    References 
    On behalf of your landlord, we will ask for references for each person that will be on the
    tenancy agreement of your new home. Our typical reference will ask for the following:
    • A full credit check
    • Current landlord reference
    We will take proof of your current landlord's ownership and then ask for a rented reference via email or in writing.
    • Current employment reference
    Our referencing agency will require references from a current employer and may ask for future employment contracts.
    We will also require payslips and bank statements.
    We will also ask you for your last 3 years' address history, your passport, driving license and 3 months' utility bills from your current address.
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    The big day

    Prior to moving in, our Progressing and Property Management team will issue you with a statement which has to be settled prior to you moving in and includes:

      • First month's rent

      • Five week security deposit

        Under current regulations, we will supply you with an up to date gas safety certificate. The keys for your new home will be available for collection on your big day and dependent on the level of service that your landlord has opted for, either your landlord or inventory clerk will meet you at the property. We will confirm this in advance.

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    Moving forward
    The service your landlord has opted for will determine the amount of contact youhave with our Property Management department from then on.
    • if your landlord has opted for a 'let only' service with Streets Ahead then it is your landlord who has opted to collect the rent and manage the property from the day that you move in.
    • if your landlord has opted for a 'rent collection service' then it is Streets Ahead who will be collecting the rent on behalf of your landlord. One of our Property Managers will be in contact to introduce themselves and will be your main point of contact during your tenancy. Any maintenance issues during your tenancy will be down to your landlord to attend to, however please feel free to discuss those with your Property Manager.
    • If your landlord has opted for our 'fully managed' service then Streets Ahead will be your point of contact for all issues, 24 hours a day. A Property Manager will call and introduce themselves and during the term of the tenancy whether it be any maintenance or property issues, we will deal with them on behalf of the landlord
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    Giving notice to leave
    Streets Ahead asks all tenants to provide 2 months written notice (or by email) in advance should you wish to leave the property. If your landlord manages the property, you are obliged to write to them directly. If Streets Ahead manages the property, you need to write to Streets Ahead and please feel free to talk to your Property Manager regarding any notice questions that you may have. When your tenancy is coming to an end, we would always advise the following:
    • Return your keys on the due date
    • Advise utility companies and council tax that you have moved out
    • Redirect your mail to your new address
    • Remove all your personal belongings, including from the loft and garden shed
    • Clear away any rubbish
    • If Streets Ahead are holding your deposit, we will return your deposit afteragreeing any issues/dilapidation with ourselves or the landlord based on the ingoing inventory and the outgoing check of the condition of the property. Your deposit will be returned by cheque.
    • Clean the property to include carpets, windows inside and out, walls and if necessary, employ the services of professional cleaners.
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    Staying on 
    If you are thinking about staying on and extending your tenancy and Streets Ahead manages the property and the landlord has also expressed their intention to extend, we would be happy to assist you by drawing up a new contract.
Contact us

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Meet our team
  • Introduction

    Streets Ahead Crystal Palace Branch
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    4-8 Westow Street
    Crystal Palace 
    SE19 3AH

    Telephone: 020 8653 9222
    Email: crystalpalace@streetsahead.info
    www.streetsahead.info
  • Team Member

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    Nick Durkin
    Senior Lettings Manager
    Telephone: 020 8683 8112
    Email: nick.durkin@streetsahead.info

    Nick has been part of the Streets Ahead family since 2006. Having joined as a trainee lettings consultant he has worked his way through the ranks to become the senior lettings manager of the Crystal Palace branch. If it is happening in Crystal Palace Nick knows about it. He is a keen player and watcher of football (a Man United supporter), and runs Streets Ahead's five-a-side football team, while his proudest moment was the birth of his son.
  • Team Member

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    Gemma Greasley

    Senior Lettings Consultant
    Telephone: 020 8653 9222
    Email: gemma.greasley@streetsahead.info

    After a successful career as a hairdresser for Toni and Guy, Gemma wanted to follow in her sisters foot steps and become an Estate agent! Driven and Enthusiastic Gemma has all the qualities needed to be a success in her new career. Outside of work Gemma enjoys socialising and shopping!

  • Team Member

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    Enzo Raistrick
    Lettings Negotiator
    Telephone: 020 8653 9222
    Email: enzo.raistrick@streetsahead.info
  • Team Member

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    Autumn Bailey
    Senior Lettings Consultant
    Telephone: 020 8653 9222
    Email: autumn.bailey@streetsahead.info
  • Team Member

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    Andrew Hytlon

    Head of Property Management                                                                                              Telephone: 020 8683 8111                                                                                                            Email: Andrew.hylton@streetsahead.info

    Football fan and family-man Andrew has broad experience in the borough having been with Streets Ahead for six years and a property background previously. Time away from work is spent with his son, a daughter, on the computer or having a kick-about.

  • Team Member

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    Emma McKenzie
    Lettings Progressor
    Telephone: 020 8655 4747
    Email: emma.mckenzie@streetsahead.info
Contact us

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    Our reviews

    Testimonials from Landlords

    • Landlord Testimonial

      impressive service and very pleasant people

      Incredible service from Nick and Gemma at Streets Ahead in Crystal Palace. After a disasterous experience with another estate agent close by, they found tenants for my property within a matter of days and maintained contact throughout the agreement process. Highly professional, courteous, efficient, it has been a pleasure dealing with them. I live and work abroad, so it was important that I was able to keep in touch and they briefed me at all times right until the tenancy agreement was signed. Highly recommended. Impressive service and very pleasant people to deal with.

      B. Szkutnicka - May 2019

    • Landlord Testimonial

      made me feel at ease

      Superb service from start to finish . As a first time landlord i was nervous but Nick made me feel at ease throughout the whole process. I would highly recommend Nick, Chris and Gemma to potential landlords.

      G J1 - February 2019

    • Landlord Testimonial

      great local market knowledge

      Streets Ahead has been managing our property since 2010. They have always been swift to reply to our questions and arrange maintance when required. Their staff are very professional and have great local market knowledge. Always keep you informed on progress. Highly recommended.

      Vikey Hogan - September 2018

    • Landlord Testimonial

      really go the extra mile

      Autumn and Nick are great always ready to help I would never use anyone else they really go the extra mile. Thanks Guys so much for all your hard work.

      S. Alboni - November 2017

    • Landlord Testimonial

         Really good experience
      Jamaal Tingling. Really good experience, easy to work with a thoroughly professional service from all.

      Neil Benson - February 2016
    • Landlord Testimonial

              Awesome and fast
      I had an opportunity to deal with Streets Ahead and particularly with Autumn Bailey. The service she has provided was awesome and fast. Thanks Autumn!

      Roman Lysenko - November 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Cant recommend you more

      have to say that I had several bad experiences with estate agents in the past. When I satrted looking for a flat to rent I knew it would be quite difficult because I had several requirements needed to find the perfect match.I got in touch with Gemma in the agency and she completly changed my mind about real estate agents. She understood straight away what I need and she worked hard to find exactly what I needed. We had several viewings and even when I was about to give up, she was still looking and offering flats to view. She kept in touch during the whole process and helped me during all the stages of renting out a flat. So, obviously I give her a 5 star review that she truly deserves and I can't recommend you more to drop by this agency if you are looking for a flat to rent in the area. Ask for Gemma! She will make a wonderful job for sure!

      M. Amiar - May 2019

    • Tenant Testimonial

      my experience restored my faith

      I dealt with Daniel Drury ,and Emma McKenzie in the Lettings Department, who assisted me in securing a lovely Rental Property in Crystal Palace.Daniel in particular had a great approach, and was upbeat, but calm in manner which assisted with taking some of the stress out of the process, and reassured me that all would go without a hitch, which thankfully it did !Daniel went the extra mile in sending me a video tour of the property when I was unable to travel from West London, which was informative in assisting me to make the right choice .Having dealt with a few 'Rogue Agents ' in the past, my experience restored my faith in the fact that there are some decent ones out there !

      Sarah Barry - May 2019

    • Tenant Testimonial

      very attentive and helpful

      Chris Blake was very attentive and helpful in our property search. He was keen to help us find the right property and took his time in learning what it was that we were looking for. Highly recommend and would like to thank him in making the whole process just that bit easier.

      Kim B M - April 2019

    • Tenant Testimonial

      Friendly, efficient and professional

      I was delighted with the service I received from streets ahead. Daniel, my lettings negotiator was friendly, efficient and professional. I ended up with an apartment I love much faster than I expected.

      R. McVicker - April 2019

    • Tenant Testimonial

      patient and understanding

      I would recommend them to my friends. Very straightforward and accommodating, especially Dan Drury. He was always on time for viewings, followed up on all my requests and clarifications. Very patient and understanding of needs of your client. He is an asset to Streets Ahead.

      C. Demontano - March 2019

    • Tenant Testimonial

      no hidden agendas

      What can I say....My circumstances were a bit unique and Chris helped me to find a gem of property. This Agency is professional, communicates well and clear. No hidden agendas.Best agency ever in my opinion.Thanks from the bottom of my heart. I am very very happy

      Patricia Dee - January 2019

    • Tenant Testimonial

      Made the whole process really easy
      We had been looking for a new place for months and it was great to be able to find somewhere so quickly through Streets Ahead. Our estate agent was the lovely Autumn, who was very friendly and helpful, she made the whole process really easy. We're really looking forward to moving into our new flat!

      Scarlet Millar - February 2016
    • Tenant Testimonial

      Would recommend Jamaal to anyone!
      Jamaal was great from day 1! - he found us our perfect house, at a perfect price in the perfect location! we had a few hurdles on the way, and Jamaal successfully helped us through all of them. Would recommend Jamaal to anyone!

      Naomi Staines - February 2016 
    • Tenant Testimonial

      Autumn was an exceptional consultant
      Me and my flatmates had a fantastic experience with Street Ahead Crystal Palace!! We have found an amazing house and Autumn was an exceptional consultant with effective communication between us and the landlords! Was the first time (in 4 years living in London) that I had a good experience by renting through an agency! 5*

      Clara Dias - January 2016
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Streets Ahead, Crystal Palace. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Streets Ahead, Crystal Palace. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Streets Ahead, Crystal Palace. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Streets Ahead, Crystal Palace on 0208 653 9222.


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      We know that moving is an exciting and potentially stressful time and it is important to know that our extremely experienced and friendly 80 strong team are here to help you 7 days a week, each stage of the way with sound professional advice, all with a reassuring smile.

      Since 1990 our hands on and ''still partner run'' company gives us the head start to pass on our experience, knowledge and great tips to you. It is our very culture to provide you with the very best customer service that our industry offers and we hope that it reassures you that this service has been nationally recognised by the Sunday Times and the Times, year in year out.

      Going that extra mile, that bit extra and always exceeding your expectations remains at the very core of our customer service and with over 30 of our industry's top national awards, you are safe in our hands.

      We know one of the biggest questions that you will have is ''How will they market my property?'' and we appreciate that many of our customers do their homework before putting their home on the market. That's why you will want to be reassured that we market properties similar to yours.

      At Streets Ahead we take huge pride in providing you with the best marketing material available. Attention to detail and our professionalism is why 94.2% of our customers would recommend us to family or friends.

      Our multi linked offices will ensure that you are looked after by 80 professionals that treat every home as if it were their own. Your home will appear on 22 major property portals and 96.8% of our viewings are accompanied by our highly experienced and skilled staff.

      Call us now on 020 8012 2027 for a free valuation and advice.

    Contact us

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    You'll feel at home with us
    • paragraph

      Selling with Streets Ahead
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      Our first promise to you when selling your home is that we will leave no stone un-turned and make sure that you understand the selling process and are guided and helped by us every step of the way.
      Since opening our doors in 1990 we are still a partner run company with many staff being with us from those early years. We often have the most experienced team in your area and we believe that knowledge and trust go hand in hand and neither can be substituted.

      We hope it gives you confidence that each one of our staff in our organisation is properly and extensively trained and will be able to advise you correctly. On the occasion that we don't know the answer, it is our pledge to you that we will find the answer or solution or an expert in that field.

      Providing the very best customer service remains at the very core of our culture and that is why throughout changing times each of our offices provided a dedicated sales progressor to guide you through every process and alleviate any stress.

      Year In and year out our customer service has been recognised by the Sunday Times and The Times judging panel and in 2015 we were voted best estate agent in the United Kingdom for customer service.

      We will advise you how to get the best price and the best buyer for your home whether it be locally, nationally or internationally.

      We have been chosen by the Relocation Agent Network and Cartus, the biggest relocation agent in the world as the best agent in your area and we are often the first port of call for thousands of people moving around the world. Our online magazine '' Streetlife '' is subscribed by over 66,000 clients and working with our in-house marketers we will make sure that your home has maximum exposure to ensure that we achieve the best price.
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    We make it simple
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      Buying with Streets Ahead
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      Customer service for the home buyer has remained at the very core of our business.
      Year in and year out, the Sunday Times and The Times have recognised our customer service and in 2013 and 2015 we were voted best agent for customer service in the United Kingdom.

      We understand that buying a home is both an exciting and potentially stressful time and it is very important for you to know that one of our 80 highly experienced and friendly team are here to help you at every stage with sound and professional advice, all with a reassuring smile.

      We appreciate that even if you have bought before, it's not a regular occurrence and we would like to think that you can rely and trust us to help you at every stage.

      Getting to know you and your requirements is extremely important to us and that is why 96.8% of our viewings are accompanied to help you and to answer any questions that you may have for what is likely to be the biggest financial purchase of your lifetime.

      We keep it simple and whichever area you are looking in, you will deal with one sales consultant and one sales progressor that will leave no stone unturned to make sure that you are helped every step of the way.

      From arranging the viewing to making an offer and even picking up the keys on your big day we will go that extra mile to make sure that you are a customer of ours again in the future.
    Contact us

    Title

    Meet our team
    • Introduction

      Streets Ahead Crystal Palace Branch
      image cannot be displayed
      4-8 Westow Street
      Crystal Palace 
      SE19 3AH

      Telephone: 020 8653 9222
      Email: crystalpalace@streetsahead.info
      www.streetsahead.info
    • Team Member

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      Jola Bamigbola
      Senior Sales Manager
      Telephone: 020 8683 8100
       Email: jola.bamigbola@streetsahead.info

       Jola has risen through the ranks and notched up 16 years at Streets Ahead and has been an estate agent for 18 years. It will be no exaggeration that Jola enjoys an almost cult following due to his superb customer service, and everyone knows Jola in Crystal Palace. With a love of fine-dining, Jola has an eye for subtle detail and is passionate about his family. Jola enjoys the fast pace of basketball and is an active gym goer and his most memorable moments are centred on his wife, son and daughter.
    • Team Member

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      Michael Ansong
      Sales Consultant 
      Telephone: 020 8683 8101
      Email: michael.ansong@streetsahead.info 

      Michael's most memorable moment to date is being a best man, and he puts the same organisational, unflappability and speaking skills into working for Streets Ahead. He has been here for three years and previously worked in car phone sales.
    • Team Member

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      Sydney Roye
      Sales Negotiator
      Telephone: 020 8653 9222
      Email: sydney.roye@streetsahead.info 

    • Team Member

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      Zoe Pennington
      Branch Secretary
      Telephone: 020 8655 4819
      Email: zoe.pennington@streetsahead.info

      Family comes first for Zoe who loves nothing more than spending time with her loved ones on holiday. Zoe's favourite holiday destination is Lanzarote which she knows and loves well but visited Miami in 2018 which she also thoroughly enjoyed. Zoe joined us in January 2014 and her proudest moment was winning employee of the year 2017. Six years in, this keen runner is certainly going far in the industry.
    Contact us

      Title

      Our Reviews

      Testimonials from Sellers

      • Seller Testimonial

        five star service
        We had a brilliant experience both selling and buying with Streets Ahead Crystal Palace. With Jola Bamigbola's help we had an offer accepted on our dream home. Jola then put our house on the market and sold it within two days so that our offer was secure. We were really pleased with the valuation, the sale strategy and what we received for it - and the brochure and photography was really fantastic. Our purchase was complicated as it was a probate sale, and Jola was with us every step of the way, helping to understand what the blockers were, keeping everyone on side and translating between solicitors and clients. It literally wouldn't have happened without him. He and the Streets Ahead team were also approachable, always available and super good natured throughout. We'd recommend anyone to choose them - five star service. Thanks!

        Shonagh Manson - July 2022
      • Seller Testimonial

        Professional and helpful
        Very happy with the service from Streets Ahead when selling my property. All the staff were professional and helpful, and ensured communication between solicitors was happening as efficiently as possible. Would recommend!

        Marc Doe - July 2022
      • Seller Testimonial

        best estate agency in South London
        We were really happy with the level of service received from Streets Ahead and would definitely recommend them if you are either selling or buying a property. From experience they are hands down the best estate agency in south London.

        Tom Cantwell - June 2022
      • Seller Testimonial

        brilliant understanding of the market
        We recently sold a property through Streets Ahead, Crystal Palace and were very impressed with the professional service provided by Louis French. He had a brilliant understanding of the market in the local area and always responded to any queries in record time, making the process very straightforward.

        Veronica Costello - June 2021
      • Seller Testimonial

        outstanding
        Jola and Louis at the Crystal Palace branch helped us with both the sale of our flat and the purchase of our new house. The quality of service and communication from Jola and Louis was outstanding. Our flat had been on the market for about 4 months with another agent with very little happening, at which point Streets Ahead stepped in to help us secure the house we really wanted to purchase. They took on the sale of our flat and within less than a week they had found us a buyer. They were always quick to respond to our questions and clear in their communications with us. We couldn't recommemd them more.

        Camille Le Pors - March 2021
      • Seller Testimonial

        efficient service
        Very pleased with service provided. From the momemt property went on the market they worked hard to ensure that there was a continuous stream of viewings which resulted in an offer after only being with them a short while. The efficient service continued right until completion which meant that the whole process was relatively stress free.

        Sara Palframan - February 2021
      • Seller Testimonial

        Really happy
        Really happy with Streets Ahead selling our Crystal Palace flat. Jola set a good price for our property and held the line during negotiations and then Louis managed the process really well after that during this challenging time and despite my occasional panic. I'd happily recommend this team to all.

        Simon Gurney - Jan 2021
      • Seller Testimonial

        A very happy customer
        I would like to thank Jola, Raman, Michael and the team for their help and commitment to selling my mothers house. Over the period of 10 months we had two terrible experiences with two other estate agents and thank fully appointed Streets Ahead, Crystal Palace just at the right time when we felt it would never happen. They were fluid with viewings & kept us updated at every step. I would like to give special thanks to Mary Jane (Sales progression) who was great, very approachable and easy to talk to. Thank you again Streets Ahead I'll give you an extra ***** 5 stars. From a very happy customer. I would have no hesitation in recommending you!!

        Julie Cross - November 2020
      • Seller Testimonial

        kept me updated constantly
        Streets Ahead Crystal Palace were incredibly helpful and professional throughout the whole process from valuation to completion. Louis in particular had never ending enthusiasm and positivity and kept me constantly updated. I cannot recommend him and the team highly enough.

        Kerry - December 2020
      • Seller Testimonial

        fantastic from start to finish

        Streets Ahead were fantastic from start to finish. From initial support from the delightful Louis French with his calm and informative manner through to Mary Jane who helped us complete the sale and negotiate any issues. Highly recommend this organisation and team!

        Hugh Thompson - May 2019

      • Seller Testimonial

        speedy and efficient completion

        I have had a great experience with Streets Ahead in Crystal Palace. Jola has given me a lot of time and advice in recent years and when I finally bit the bullet and decided to sell he quickly valued, agreed a strategy and sold it within 3 weeks. The progression towards exchange and completion was handled brilliantly by Mary Jane Taylor; she pulled together all parties in the buying and selling chain, ensuring the solicitors and purchasers/vendors were kept up to speed and on course for a speedy and efficient Completion. A potentially stressful time was made much easier because of Mary Jane's great attitude and supportive efficiency. Many thanks.

        Kay A. - April 2019

      • Seller Testimonial

        efficiency, professionalism and friendly attitude

        We recently bought and sold through Streets Ahead and were highly impressed with the team at Crystal Palace. The process was made much more easier by their efficiency, professionalism and friendly attitude. Michael was fantastic both on our very quick sell and purchase and I could completely rely on Mary Jane to keep everyone on top of stuff and shield us from the stress of the process; she was amazing :) I would definitely recommend Streets Ahead Crystal Palace and would use again if we dare to consider moving again in the future!

        K.Martin -March 2019

      • Seller Testimonial

        customer service has been second to none

        Since moving from Acorn, the agents at Streets Ahead have been nothing but fluent, cooperative and productive in helping us sell our property. The customer service has been second to none, always such a friendly environment to be in and I would like to take time to give a special shoutout to Louis French and Mary Jane who were pivotal in making our move happen. Thanks a lot!

        T. Satkunaseelan - January 2019

      • Seller Testimonial

        always received the same notably excellent support

        The sales progressor, Mary Jane Taylor, at Streets Ahead is a wonderful member of the team. We have had both a sale and a purchase handled by her over the course of 3 years and always received the same notably excellent support. She cares about her clients on a personal level and has always done her best to make the process run as smoothly as possible.

        L. Farnsworth - December 2018

      • Seller Testimonial

          helpful without being        intrusive or pushy
        I would highly recommend Streets Ahead. They sold my flat in record time with a minimum of fuss. Branch Manager Jola Bamigbola, Stefano Serpillo, the Senior Sales Consultant and Mary Jane the Sales Progressor have been excellent, helpful without being intrusive or pushy. I would not hesitate to use them again.

        Susan Hearnden - March 2016

      • Seller Testimonial

        Very professional and       reliable
        Fantastic service provided by Stefano and his team. Very professional and reliable.

        Daniel Derek Brown - March 2016
      • Seller Testimonial

        Always on point, on time and informed
        My husband and I had a really nice and informative interaction with Stefano Serpillo who was always on point, on time and informed. Absolutely would give Streets Ahead thumbs up!

        Sarah Warner - March 2016

      Testimonials from Buyers

      • Buyer Testimonial

        highly recommend
        We had a fantastic experience with Streets Ahead when buying our first property. Louis supported us through the whole process and really went above and beyond to help us; he was an absolutely pleasure to deal with. Would highly recommend if you are looking to buy in south London!

        Beth Clarke - July 2022
      • Buyer Testimonial

        Extremely grateful
        We are extremely grateful to Jola and Louis for pushing through our first-time buy. The communication throughout the process was absolutely fantastic, as was their persistence to push the purchase over the finish line. When the time comes to sell, we will definitely be going with Streets Ahead and most certainly requesting Jola and Louis again for their incredible help!

        Will Bateman - July 2022
      • Buyer Testimonial

        frequent communication throughout
        High quality service received from Jola at Streets Ahead to help us get our purchase over the line - I appreciated the frequent communication throughout the process and quick responses.

        Daisy Ray - June 2022
      • Buyer Testimonial

        friendly and helpful
        Louis from Streets Ahead Crystal Palace was fantastic when I started looking for my first home. Very friendly and helpful throughout the whole process he is a model professional. I hope that he can be as helpful to you as he was for me.

        Samuel Comfort - May 2022
      • Buyer Testimonial

        positive experience
        Louis is very professional and as a first time buyer I felt reassured throughout the whole process. It was a really positive experience and I would certainly recommend them.

        Nish Chowdhury - Feb 2022
      • Buyer Testimonial

        he definitely made it far less stressful
        Louis French went over and above to ensure we completed on our first dream home before the stamp duty deadline. He kept us in the loop and helped chase vendors solicitors - he definitely made it a far less stressful process than it potentially could have been otherwise. A huge thank you for showing us round multiple times too! Will definitely be recommending!

        Anousha - July 2021
      • Buyer Testimonial

        Can't rate these guys highly enough
        Jola, Micheal, Darren and Amish as well as the whole team at Streets Ahead helped us to buy our first home. They were wonderful all the way through the process, supportive knowledgeable and patient even when everything looked really tough.Can't rate these guys highly enough. Heroes.

        Tom Wisdom - March 2021
      • Buyer Testimonial

        flexible & professional
        Louis and the team were great, they were flexible and professional and I couldn't rate them more highly from start to finish. Thanks for helping me find a great flat! When it's time to move on, I'll be sure to use you guys for sales.

        Catherine Booth - Feb 2021
      • Buyer Testimonial

        I'm in my dream flat thanks to him
        Louis French was so great throughout the whole process of me becoming a FTB. He was always prompt in his responses, he helped me with transport when I was late to/from another viewing and he showed me more than enough places ha but didn't give up and now I'm in my dream first flat thanks to him. Can't recommend him enough, as an estate agent or as a person.

        Alex Abura - December 2020
      • Buyer Testimonial

        delightful & professional agent
        Alexia at Streets Ahead Crystal Palace is the ideal person to look after your interests in property matters. Having provided her with information on the kind of new home I was looking to buy, she responded readily wa good choice of available houses and flats that were in line with my desired profile. I was delighted with her accompanying me on viewings as she was helpful and informative, whilst encouraging me to consider particular desirable features and weigh them against areas for compromise. I greatly valued her openness which encouraged me to air my own views without constraint. Overall she is a delightful and professional agent.

        Jenny Caro - November 2020
      • Buyer Testimonial

        very straightforward
        We had a great experience with Streets Ahead both as tenants and later on when looking for property to buy. Rahman Tobli is definitely a person to recommend if you are looking for your future home! Always punctual, well informed about the property you are viewing, great knowledge about property market and very straightforward for all the queries you might have. Keeps you in the loop at all times giving you all the necessary updates. And above all, nice.

        Milika Karan - October 2020
      • Buyer Testimonial

        extremely personable
        The Streets Ahead team were fantastic throughout the whole process. Their communications have been excellent throughout our buying journey - clear, friendly and extremely personable.One thing we noticed immediately was how much time they allow for viewings. It allowed us to really have a good look around the property, ask a lot of questions (to which Louis knew all the answers.) and really take our time. This was very different from many other experiences we had!And once we had our offer excepted our Sales Progressor, Mary Jane, was always on hand to offer some great advice or give various parties a little nudge when things slowed down.We were so impressed by Streets Ahead and would highly recommend them.

        Phoebe Myles - September 2020
      • Buyer Testimonial

        I'd be happy to use them again
        I have just completed a house purchase, working with Louis French and the team at Streets Ahead. He kept me in touch with progress and always followed up with the vendor promptly when I had queries. He was also always nice even when I got a bit stroppy. A good experience and I'd be happy to use them again. Thanks, Louis.

        Maggie Charnley - August 2020
      • Buyer Testimonial

        calm, professional, positive and supportive

        Our whole experience with Streets Ahead was hugely positive. They helped us find our dream home. Michael Ansong really supported us through the initial phase enabling us to get out offer accepted. Mary Jane then made us feel confident and well informed throughout the next phase towards completion. She was calm, professional, positive and supportive. Thank you Streets Ahead!

        Lucy Grattan - April 2019

      • Buyer Testimonial

        extremely helpful

        Mary Jane at streets ahead is Amazing has been involved every step of the way of buying property first time Buyer ,has been extremely helpful can always get in contact with Mary Jane even after completion and still having some issues I have been able to contact Mary Jane and seek advise would highly recommend her services.

        Stacey Ross - April 2019

      • Buyer Testimonial

        deep knowledge of the area

        I would like to thank Louis French for his unlimited patience and his deep knowledge of the area, as well as for his good advice. Louis is always ready to answer questions and to take time over viewings. He is truly the best agent we have ever had. Many thanks again !

        S. Solman - March 2019

      • Buyer Testimonial

        guided me smoothly through my puechase

        A big thank you to Jola a true industry professional was very helpful and guided me smoothly through my purchase and all the obstacles that came along. Streets ahead as a company a joy to work with and definitely recommend them if you are buying, selling, letting etc

        S. Miah - February 2019

      • Buyer Testimonial

        really exceptional

        Everyone I had dealings with at Streets Ahead were really great (both the South Norwood and Crystal Palace branches). Mary J Taylor was really exceptional and helped a lot especially with the forms I had to fill which was just so overwhelming for me. Really appreciate it guys. Well done

        Miss Pitan - December 2018

      • Buyer Testimonial

                 Great experience
        We had a great experience with Streets Ahead, especially with Dwayne who worked with us to find the right property to buy. Dwayne was always keeping in contact with us, so we were updated with new properties as they came on the market. I wouldn't hesitate to work with Dwayne again when the time comes to move.

        Nicola Casey - March 2016
      • Buyer Testimonial

           Credit to the profession
        Stefano Serpillo: We came into see Streets Ahead in the first week of Jan 16 with the intention of buying within 2 months. Stefano arranged a private viewing for us that fitted our requirements perfectly. Our offer was accepted thanks to Stefano's help. He was great to deal with and is a credit to the profession.

        Jamil Ahmed - February 2016
      • Buyer Testimonial

            Very well looked after
        Had a great experience dealing with Streets Ahead and was very well looked after by Stefano - I can't praise the service and understanding of our property needs highly enough. Definitely recommended if you're looking for a property in the Crystal Palace area.

        Sav Agathangelou - February 2016
      • Buyer Testimonial

                   Great Service
        Street Ahead were far and away one of the most attentive Estate Agents in the Crystal Palace area, understanding my requirements and quick to contact with new properties that suited my requirements. I dealt with Stefano mostly who was very personable and helpful in my search, which as a first time buyer was very reassuring. Great service.

        Fiona Little - February 2016
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Streets Ahead, Crystal Palace. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Streets Ahead, Crystal Palace. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Streets Ahead, Crystal Palace. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Streets Ahead, Crystal Palace on 0208 653 9222.


      Welcome to Streets Ahead, Crystal Palace

      Title

      Find Us

      Branch address

      Crystal Palace Office Westow Street,
      London,
      SE19 3AH

      Get in touch

      Buying: 020 8012 2027  Local call rate
      Letting: 020 8012 6668  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Streets Ahead, Crystal Palace. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Streets Ahead, Crystal Palace. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Streets Ahead, Crystal Palace. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Streets Ahead, Crystal Palace on 0208 653 9222.