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User Guide

Title

Leading the Way!

  • paragraph

    INTRODUCTION

    Welcome to Sutherland Reay, established in 2010, where over 40 years of combined estate agency experience meets a forward-thinking approach to real estate. This fusion has positioned us as one of the High Peak's leading property consultants. A team of dedicated professionals, based in Chapel-en-le-Frith, we've come together to redefine what it means to be in the real estate business, bringing a refreshing change to the industry's perception through integrity, honesty, and trust.

    Our Philosophy

    At the core of Sutherland Reay, we believe in the power of collaboration, expertise, and innovation to not only meet but exceed your expectations. Our approach is simple yet profound: we blend time-tested market wisdom with the latest marketing strategies to ensure your real estate experience is unparalleled.

    Our Experience

    Between us, we harness over four decades of diverse estate agency expertise. Our journey has taught us the importance of being adaptable and staying ahead of market trends, ensuring we offer you the most accurate and valuable property insights. Each of us brings a unique set of skills, from intricate market analysis to innovative marketing tactics, all aimed at securing the best possible outcomes for our clients.

    Our Commitment

    We're not just about transactions; we're about building lasting relationships based on integrity, honesty, and trust. Sutherland Reay stands as a testament to our commitment to these values, and they guide us in every interaction and decision. Our goal is to provide you with a solid understanding of the market and property values, empowering you to make informed decisions.

    Connect With Us

    Let's embark on this real estate journey together. With Sutherland Reay, you're choosing partners who value integrity, expertise, and a personalised approach. We would welcome the opportunity to partner with you to assist with your property requirements.


Contact us

Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

A Complete Letting Service

  • paragraph

    We have an ARLA registered and NFOPP qualified lettings manager who has a wealth of knowledge about the rental market and the local area. Sutherland Reay offer a friendly and professional service and understand that your property portfolio is a major investment requiring careful management. We will advise you on the right marketing to achieve the best rental value and will showcase your property not only on our widely viewed website, but also on all the major property portals such as Rightmove, Find A Property, Prime Location, Zoopla and many more, thus placing your property portfolio in front of more prospective tenants. Our lettings team is always available to landlords and tenants giving you peace of mind that no matter what time of day there is always a qualified member of staff on hand to help.We will guide you throughout the entire process to ensure you have a most pleasant and stress free experience so just call or email for a free appraisal or better still, come and meet us at our office and see for yourself why Sutherland Reay are the agent of choice.

    Tenant Find Service - for experienced and professional landlords
    • Professional advice on rental income, furnishings and other vital factors
    • Advertising on all major property portals... Rightmove, Find a Property, Zoopla, Prime Location
    • Advertising in local newspapers
    • Distinctive 'To Let' board at the property
    • Arranging viewings with potential tenants
    • Supplying tenant with application form for the property

    Let Only Service - covers all aspects for starting up a rental term
    • Professional advice on rental income, furnishings and other vital factors
    • Advertising on all major property portals... Rightmove, Find a Property, Zoopla, Prime Location
    • Advertising in local newspapers
    • Distinctive 'To Let' board at the property
    • Arrange and carrying out viewings with potential tenants
    • Full tenant referencing including credit checks via an independent referencing agency
    • Arrange inventory and schedule of property condition
    • Arrange tenancy agreement and statutory notices required for legal purposes
    • Collect security deposit and hold in the Deposit Protection Service (DPS)
    • Collection of first month's rent
    • Prepare a standing order mandate for rent to be paid monthly direct to the landlord
    • Check the tenant into the property at the start of the tenancy

    Fully Managed Service - in depth service to landlords for the full rental term of their property.  As the Let Only Service plus the following
    • Inform local council and utility suppliers of new tenancy and supply meter readings
    • Collect rental payments and chase rent arrears
    • Supply landlord with monthly rental statements
    • Periodic inspections to ensure the property is kept to an acceptable standard
    • Management reports to landlord to update on property condition following periodic inspections
    • Arrange gas safety checks at the start of the tenancy and throughout the tenancy term (additional fee)
    • Arrange and oversee any remedial or repair work carried out at the property before and during the tenancy
    • Tenant check out with inventory and a report of the property condition
    • Review tenancy renewals
    • Deposit returned to tenant depending on property condition at the checkout visit
    • Handle tenancy deposit disputes

    Summary of Landlord responsibilities
    • If the property is mortgaged, you should obtain permission from your lender
    • You are responsible for maintaining building insurance
    • It is possible to insure against rental loss
    • You are responsible for general repairs to the property
    • Expenditure on maintenance agreements/repairs are tax deductible
    • Decoration should be clean and presentable
    • Furniture must be clean and presentable and up to date with current regulations
    • Operating instructions should be provided for all equipment supplied
    • In furnished accommodation, adequate crockery, cutlery and cooking utensils should be provided
    • All carpets should be left clean
    • If the garden is to be maintained by the tenants, they should be left well cared for with secure fencing
    • You are responsible for Council Tax payments when the property is not occupied by tenants
    • You may be responsible for the payment of water rates when the property is unoccupied
    • If you require us to refer to specialist suppliers in order to complete repairs, we can do so, provided we are supplied with details of necessary repairs
    • You should be aware of the Fire and Furnishing (Fire) (Safety) Regulations Act 1988 (amended 1989 and 1993) and the provisions it contains
    • You should be aware of the provisions and comply with the terms contained within the Gas Safety (Installation and Use) Regulations Act 1994

    Advice Relating to Legislation Affecting Landlords and their Properties

    Gas Appliances  Supply (further information - Trading Standards Services) - All new and second hand gas appliances as part of a let must be safe and have clear instructions and warnings appropriate to their safe useInstallation and Use (further information - Private Sector Housing and Health & Safety Executive) - Landlords must ensure all gas appliances and flues (this includes bottled and LPG cabinet heaters) are maintained and checked for safety at least every 12 months. You must also keep a record of maintenance and safety checks and make this information available to Tenants, on requestAdvisory - Any LPG heater presents a health and safety risk due to it being a portable source of heat. In addition it creates severe condensation and this may contribute to the dwelling being unfit for human habitation. Landlords are strongly advised not to provide LPG heaters to their tenants. 
    Mains Electrical Installations Although the law does not stipulate that the mains electrical installation needs to be inspected. We advise all Landlords to obtain an Electrical Safety Inspection on the mains electrical installation, to be done prior to the start of tenancy and within the following 5 years or on change of occupancy. 
    Mains Electrical Equipment If electrical equipment is provided with the let accommodation then it must be left safe. This applies to such items as kettles, televisions, electrical cookers, washing machines etc.The law does not stipulate that you have to have each item of electrical equipment tested. However, it is strongly recommended that you should consider having items tested to protect your Tenant from danger and yourself from possible prosecution and/or civil litigation. Any tests should be carried out at reasonable intervals, bearing in mind the likely rate of usage of the appliance. Make sure any test identifies clearly the equipment tested and keep such test reports for your own reference and to produce to the enforcement personnel if required.Any plug on an electrical appliance must be a "standard plug" i.e of an approved type, with live and neutral pins sleeved and having the correct fuse rating for the appliance to which it is connected. Mains appliances must by law, be fitted with a plug. (Further information - trading standards service).
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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties
User Guide

Title

Meet the Team

  • Team Member

    image cannot be displayed
    Email
    Matthew Ellis - Lettings Manager

  • Team Member

    image cannot be displayed
    Email
    Emma Gerrard - Lettings Consultant

  • Team Member

    image cannot be displayed
    Email
    Misha Collier - Viewings Representative
Contact us
    User Guide

    Title

    Testimonials

    • Introduction

      Sutherland Reay's enviable reputation as the Agent to be with for Property Sales and Lets in the High Peak area has been been built around a desire that puts you, our client, first every time - take a look at just some of the recent comments we've received:

    Testimonials from Landlords

    • Landlord Testimonial

      outstanding service
      I have been letting out a property in New Mills for the past four years and can honestly say that this is the first time I have received an "outstanding service" from an estate agent. Sutherland Reay's lettings manager Megan Kincey was excellent. Keeping me up to date and informed on a regular basis and matching appropriate clients to the property. Megan showed an overall enthusiasm for her job and was always on hand to give support whenever it was needed. I would highly recommend Sutherland Reay as a lettings agent. Mrs G Thomas

    • Landlord Testimonial

      personal service
      If all estate agents were like you the world would be a better place! Thank you for selling our home for your help and your personal service. Seasons Greetings from Martin & Jill

    • Landlord Testimonial

      landlord pack and documentation is very thorough
      I felt I had to say how pleased I am and what a professional service Megan and Helen have provided. I am really happy with the tenant they found for me and the landlord pack and documentation is very thorough. Thank you so much for all your hard work. Mr G

    • Landlord Testimonial

      very professional, fast and efficient
      Hi Megan, Just writing to thank you for the help in finding new tenants for my property. The service was very professional, fast and efficient, I am very pleased! It was a pleasure to do business with you and your team and I will not hesitate to contact you in the future for further business.   Many thanks Paul

    Testimonials from Tenants

    • Tenant Testimonial

      most helpful and professional
      We must say out of all the agents we have dealt with, you have been the most helpful and professional. Regards Steve

    • Tenant Testimonial

      excellent balance professionalism and friendliness
      I have nothing but praise for your letting service. I found it to be an excellent balance between professionalism and friendliness which is hard to find these days. My paperwork was ready when it was supposed to be and was succinct and straightforward, and whenever I called by phone or in person I was always dealt with in a helpful and polite manner. I would have no hesitation in using you again. 
      Kind regards Claire
      PS Thanks for the coffee on that awful snowy morning when I came in to collect the keys!

    • Tenant Testimonial

      professional, clear and always helpful
      We've been really happy with Sutherland Reay as our letting agent. We found you guys really easy to contact, professional, clear and always cheerful. I think you did such a good job and helped us smoothly through the process. Cheers, John

    • Tenant Testimonial

      you really went the extra mile for me
      To Megan, Thank you so much for all your hard work in securing my new home. You really went the extra mile for me and you will never know how very grateful I am for all your help over the weeks. I have peace of mind at long last. Thanks again Wendy and the girls
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Sutherland Reay, Chapel-en-le-Frith. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Sutherland Reay, Chapel-en-le-Frith. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Sutherland Reay, Chapel-en-le-Frith. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Sutherland Reay, Chapel-en-le-Frith on +441298816178.


    User Guide

    Title

    • paragraph

      • INTRODUCTION

        Welcome to Sutherland Reay, established in 2010, where over 40 years of combined estate agency experience meets a forward-thinking approach to real estate. This fusion has positioned us as one of the High Peak's leading property consultants. A team of dedicated professionals, based in Chapel-en-le-Frith, we've come together to redefine what it means to be in the real estate business, bringing a refreshing change to the industry's perception through integrity, honesty, and trust.

        Our Philosophy

        At the core of Sutherland Reay, we believe in the power of collaboration, expertise, and innovation to not only meet but exceed your expectations. Our approach is simple yet profound: we blend time-tested market wisdom with the latest marketing strategies to ensure your real estate experience is unparalleled.

        Our Experience

        Between us, we harness over four decades of diverse estate agency expertise. Our journey has taught us the importance of being adaptable and staying ahead of market trends, ensuring we offer you the most accurate and valuable property insights. Each of us brings a unique set of skills, from intricate market analysis to innovative marketing tactics, all aimed at securing the best possible outcomes for our clients.

        Our Commitment

        We're not just about transactions; we're about building lasting relationships based on integrity, honesty, and trust. Sutherland Reay stands as a testament to our commitment to these values, and they guide us in every interaction and decision. Our goal is to provide you with a solid understanding of the market and property values, empowering you to make informed decisions.

        Connect With Us

        Let's embark on this real estate journey together. With Sutherland Reay, you're choosing partners who value integrity, expertise, and a personalised approach. We would welcome the opportunity to partner with you to assist with your property requirements.


    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Why Sell with Sutherland Reay?

    • paragraph

      It's a People Thing
      Moving home is not just about being on the internet, it's about people.
      We believe in a person to person environment in which the quality of our service is paramount to our success. That's why we provide the most professional, friendly and traditionally honest service in the High Peak that puts the customer first and pride ourselves in exceeding expectations. There is nothing more rewarding than being recommended to friends and family and being the number one agent of choice.

      Safe Hands - Whether you have a studio apartment or a five bedroom detached house, we realise that it's probably the most important and most expensive asset that you'll ever sell. With an experienced sales team combining over 75 years experience and excellent reputations within the industry, Sutherland Reay is the agent you can trust to give professional advice and effective marketing that will help turn your dreams into reality.

    • paragraph

      Presenting your property in the best light...

      Presentation is Everything - We will work closely with you to present your property to it's full potential by combining eye catching wide angle photography, state of the art technology and every available marketing resource. House hunting is very visual, so we use lots of images.

      All of this will be distributed to the largest audience possible via our buyer register, numerous property web sites and our two showrooms in New Mills and Chapel-en-le-Frith.

    • paragraph

      Maximum Exposure
      We will showcase your home to the world via Rightmove.co.uk and OnTheMarket.com. We then use the statistical data from these sites to ensure your home is correctly positioned in the market place to ensure a sale or let in the quickest possible time. Our own website attracts thousands of visitors every week and visitors can even share your property with their Facebook and Twitter friends or email a friend to further enhance the likelihood of attracting buyers and tenants.

    • paragraph

      Guild Members
      image cannot be displayed
      We are proud to be members of the Guild of Property Professionals, a nationwide network of more than 800 leading estate agents, all dedicated to maintaining the very highest standards of professionalism and customer service who in association with our Park Lane, London office deliver local, regional and national property exposure.
    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    • Team Member

      image cannot be displayed
      Email
      Geoff Mander - MD Chapel-en-le-Frith

    • Team Member

      image cannot be displayed
      Email
      Jayne Mulholland - Branch Manager

    • Team Member

      image cannot be displayed
      Email
      Andries Laubscher - Sales Manager

    • Team Member

      image cannot be displayed
      Email
      Angela Burgess - Senior Sales Negotiator

    • Team Member

      image cannot be displayed
      Email
      Misha Collier - Viewings Representative
    Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Sutherland Reay, Chapel-en-le-Frith. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Sutherland Reay, Chapel-en-le-Frith. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Sutherland Reay, Chapel-en-le-Frith. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Sutherland Reay, Chapel-en-le-Frith on +441298816178.


      Welcome to Sutherland Reay, Chapel-en-le-Frith

      Title

      Find Us

      Branch address

      Ashby House,
      17-19 Market Street,
      Chapel-en-le-Frith,
      High Peak,
      SK23 0HP

      Get in touch

      Buying: 01298 608408  Local call rate
      Letting: 01290 430561  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Sutherland Reay, Chapel-en-le-Frith. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Sutherland Reay, Chapel-en-le-Frith. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Sutherland Reay, Chapel-en-le-Frith. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Sutherland Reay, Chapel-en-le-Frith on +441298816178.