efficiency and personal integrity
" Dear Carl, Nathan and team, When we decided to put our property on the market, we invited three agents to give us a valuation; but our priority was to find someone we trusted. Instinct told us to go with you, and we were right. This was never going to be a hugely lucrative transaction for you, but you were totally serious in your commitment to us, and you worked with energy and determination until you got the result we all wanted. As you know, we had never sold a property before, so we were rather apprehensive. But you were there when we needed advice or encouragement and, sure enough, you did it for us. In short, you looked after us, and we shall always be grateful. You also showed very high standards of efficiency and personal integrity which, we later discovered, cannot always be taken for granted in your profession. Keep on as you are, and your reputation must grow. With very sincere thanks. "