The Flatman Partnership, Langley

I write to put on record the appreciation of myself and my family for the splendid job you did in the sale of my property in Langley. Under the difficult circumstances due to my medical condition, not to mention the earlier problems, I feel you performed a small miracle. Thank you! Please feel free to use this little note to inspire confidence in your future clients. All the best wishes for the future. - Mr Page

I ended up needing to sell my Mum's house after she moved into a flat closer to my family, more than an hour from Langley. Nick Barker handled the sale as well as many other issues to do with the house saving me a great deal of time, money and energy. We found Flatmans to be excellent and would highly recommend them to anyone. The house was sold in a difficult market and we are very satisfied with service provide and grateful to Nick and his team for all their help. - Nick

The Flatman Partnership's professionalism stood out from that very first phone call; it was nice to hear a different tune to your stereotypical agent. Our sale proved difficult due to an obstinate purchaser and a complicated lease, however Justin's persistence was second to none and he got the sale through as quickly as possible. - Rob

Dear Nick and Team, Just wanted to say a big thank you. I could not do your job, how do you remain so calm and patient?!!! - The Rakes

Moving house can be a stressful time in anyones life, so it was a stroke of luck that our flat was being marketed by The Flatman Partnership when we purchased it some years ago. We found them to be a genuine and caring Estate Agents, who always communicated clearly and regularly throughout the whole purchase process. It was no surprise therefore when we came to sell our flat five years later that we once again chose Flatman's to market the property on our behalf. I am happy to say we received the same great service and a sale was agreed within a week. We can thoroughly recommend them! - Gary and Rose

As it is now six months since our move to Lincolnshire from Langley I just want you to know how much Philippa and myself appreciate all the help and advice you gave to us in selling our property especially in such a difficult market. We found your unhurried visits before, during and after the sale both friendly as well as professional and now count yourself and your staff, and in particular, Mark, as friends especially when we locked ourselves out and phone call to your office had Mark hurry down to let us in with the key that we had entrusted to you. Having had two disappointing experiences with your contemporaries over the last few years, I would have no hesitation whatsoever in recommending Flatman Partners Langley to anyone. Keep up the good work. - Eric and Philippa

A note of thanks for all your hard work over the years. Please pass on my appreciation to the whole team at Flatmans. I wish you all the very best for the future. - Mr Cavin

Dear Nick, it was a pleasure to deal with such an efficient, helpful and friendly estate agent for our move from Langley. I wouldn't have believed I would have said that about any "estate agency"!! You assisted in making our recent house move straight-forward, helping along the way with any questions etc and your Langley office staff are to be commended as they were thoroughly professional and considerate during all the viewings and more importantly to us, during the moving and completion process. We would not hesitate in recommending The Flatman Partnership to any prospective seller or buyer. - Tim

Thank you for the services provided to us. Special thanks to Nick whose approachable disposition made things easier for us with the sale of our property. We could contact him at any time and he was always there to help us. Yes, it did seem to go on forever but Nick's perseverance got us there eventually. We would also like to thank the entire team in the Langley office for their prompt,efficient and professional service. - Colin and Marianne

The renting service of The Flatman Partnership is very efficient and to the point. Very happy with it. I have been with them for many many years. I want to sell one of my houses and have put it on the market with The Flatman Partnership without even thinking of using another agency. - Ann

Many thanks for all your help and going the extra mile on our behalf. Very best wishes for the future Langleys No 1 estate agent!!! Thanks again. - John and Irene

I was very happy with service provided by Flatmans. You and Nick were particularly good at keeping the vendor (up the chain) happy and fielding many of his questions and any concerns that arose. I hope I don't have to move again, but if I did, I would be pleased to use you as an estate agent again. - Lorraine

Ian and I would like to send the whole team at Flatmans a huge Thank You! We struggled to sell our property with Parkers for months (about 6!) thinking that we we're just unlucky with people pulling out and messing us around. However, at the same time we started to have reservations about our agents. At this point we'd lost hope and were starting to feel the stress, especially with a wedding to organise too... Then came along Flatmans! You are the opposite of everything I have experienced with other agents. You treat us like individuals, taking the time to get to know us and giving a much more personal service. You are thorough, organised, prompt, efficient and very knowledgeable. But I also feel that you go above and beyond what you could expect from most other agents, especially larger or national companies. You have been so extremely kind, helpful and genuine. I can say that I trust you and feel that you show respect, honesty and integrity to not just us but the buyers too. I would definitely use you again, even if our house wasn't in Reading!! You can't put a price on that sort of trust. My advice to anyone being bombarded with lower and lower percentages or fixed rates from agents is to not be sucked in; it is a very false economy! Once we had moved over to Flatmans we sold our house within weeks and the sale went very smoothly, I am certain this is not luck but due to the diligence of the Flatmans team. Many thanks again for finally relieving us of the stress that can be house selling. We are now looking forward to setting up a new home and getting married. - Julia and Ian

I recently sold my property via Flatman's and certainly recommend them. The whole team were very helpful and kept me fully informed all the way through. Thanks to Nick and the team for ensuring everything went so smoothly and for all your help! - Marie

Last October we came to you for guide lines on an idea of selling three properties and moving on. You promptly came up with some idea, which when we suddenly found a property we liked, set up the need to sell the three houses quickly. After beating another agent to the sale of my own house, number 17, you dealt with the other two properties and a buyer was soon found, who decided to buy all three for an extremely satisfactory price. This was done on a friendly basis which helped in successfully completing the sale in good time. We will be pleased to recommend you in the future. - Mr and Mrs Cox

Just wanted to say thank you so much for all your help and support selling our house over the last few months. Your care and understanding also, it has been so appreciated. We would recommend your estate agency to anyone. Brilliant customer Service. - Lynn and Dave

To Nick and Trudy, You both made the process very smooth, it was very much appreciated! - Fox Road

Professional and efficient service from the Flatman Partnership? Yes always, but all achieved using a friendly and approachable manner. Special thanks go to Richie for his tireless efforts during the viewings and to Nick for using his special negotiating talents when dealing with both prospective buyers and then estate agents further down the chain when things had stalled. Thank you for what proved to be a thoroughly professional experience from start to finish. I'm so glad I chose the Flatman Partnership and I wouldn't hesitate to recommend them to others! - Judy

I want to thank you and your team for the tremendous job you did in selling my house. from my point of view everything went very smoothly - but that is only because you handled things with such professionalism; organising an open day so that I was not having people coming to viewings on several day over several weeks was great, getting over 30 possible buyers to turn up on the day and then turning the viewings into several offers substantially over the asking price! When the top bidder fell out, I was naturally disappointed. However, you kept me informed (and calmed me down!) throughout the process and were very quickly exchanging contracts with the second bidder - which was also well above my original asking price. I will never speak ill of Estate Agents again...well, at least not the ones at The Flatman Partnership! Seriously though, the experience was one of dealing with real professionals - people who provided me a top-notch level of service, Thanks very much and all the best for continued success. - Mrs Cameron

Great service from the team - proactive in helping me with my search and took a (much appreciated) lead role in dealing with the solicitors! Would highly recommend them

Following the exchange and completion of Plot 2 Grenfell Park, I wanted to write to thank you and your team for all your hard work on this plot from reservation through to completion. The speed of the transaction was critical to our business to achieve a financial completion within the target date and you achieved this seamlessly even though there was a chain involved. I also wanted to thank you for your help and support in generating leads to our Waterside Grange development which has enabled us to retain a steady sales rate. - Sales Manager, Taylor Wimpey

Just to say a huge thank you for all your hard work on my house sale. You really did give me a five star service! - Jan

Thanks very much for the help that you and the team at Flatman's provided me recently. As a landlord, it is great to be able to identify/source and buy appropriate property with the help of an agency who really understand the needs of landlords, and then quickly to have good tenants in place that are provided by the same agency. All-in-all it is a seamless, speedy, cost-effective and professional service. I look forward to working with you again. - Bill

From start to finish, our experience with Flatmans has been superb - very painless and professional. From considering a 'buy-to-let' investment, to being contacted with a potential property the experience has been made very easy for us; everything has been done without it affecting our busy lives. At every turn, Nick and his team were there to answer all our questions . They went 'above and beyond' what was expected of them to make the buying process as smooth as it could be - and then went on to let the property with minimal fuss. Tenants were found within a couple of weeks of completing and moved in on 23rd December which significantly reduced any 'void' period and stress over the Christmas period. Overall, the service scored 10 out 10 and we will be approaching them again when we are ready for our next investment. - Peter and Caroline

We would be pleased to recommend you to friends and family - 5/5. - Mr Garcha

Just an email to say a very big thank you for helping us to get the house despite all the hurdles! It's much appreciated :) Thanks. - Richa

To Richie, Nick, Matt and the team at Flatman's, Thanks for finding our house so we can make it our home! Best wishes. - Kevin and Ameeta

What will you do with all that spare time! I'm having a party when this is all over!!Seriously can't thank you enough for all you've done on this. You've been amazing. Wish all agencies were like you guys... - Hayley

Dear Nick, Thank you very much for all your help once again!!! Hope your business strives in this new building/office - Veronique

I have been dealing with ''Flatman Partnership'' for about 2 years and have found all the staff to be very helpful and always sorted out any matters without delay. I would recommend Flatman's any day! - Khaliq

Dear Richie & Nick, We would like to thank you and the team at Flatmans for a very professional and helpful attitude during our process completion for the property. - Mr & Mrs Chhaya