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    As one of the region's leading family-owned estate agency networks, our philosophy is "looking after people and property". We understand that you are not just selling your most valuable asset, but also your home.

    When you instruct Frosts, you benefit from a network of 15 local offices across Bucks, Berkshire and Middlesex, with a linked database of thousands of potential buyers, instantly accessible to our teams. And with 30 associated offices in London, we deliver more buyers directly to your door.

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    Unrivalled local expertise and global network connections are a winning combination. But don't just take our word for it - have a look at the glowing testimonials from clients who have recently bought and sold with us.

    If you are selling your property, ask your local property expert for a FREE market appraisal, professional advice and a stress free sale or purchase.

    Our Staines-upon-Thames office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.

    Contact us for information about residential sales and lettings, chartered surveyors, commercial property services, land and new homes.

Contact us

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Your guide to a stress-free sale
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    Accurate valuation
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    We offer a free, no obligation market appraisal and advice on how to sell your home quickly and at the best possible price. Our valuations are based on current market conditions and demands and take local factors such as parking, amenities and transport links into account. It's entirely without obligation, even if you'd just like to know what your property is worth, just call 01784 464606 and speak to one of our experts or click the Contact Us button. We are happy to help.

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    Appoint a selling agent

    When you instruct The Frost Partnership, we take quality photographs, prepare the property particulars, floorplans and a video tour to showcase your property. Our Property Alerts service instantly sends your property to hundreds of active buyers and your property will be featured on our website, on property portals and social media through to a national and international audience. First impressions are vital and we can give clear advice about what is required to make your property stand out and receive the attention it deserves.

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    Instruct a solicitor

    We can introduce you to one of our preferred solicitors who will act on your behalf throughout the conveyancing procedure. If you are moving on to a new home and require finance to be put in place, we can point you in the right direction for mortgage advice.

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    Energy Performance Certificate

    It is a legal requirement for the seller of a property to provide a valid Energy Performance Certificate (EPC) for their property before it can be sold. The EPC is then made available free of charge to any prospective buyer. The Frost Partnership can arrange your EPC.

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    Viewings

    We are here to accompany all viewings of your home although if you prefer to show people around yourself, then that is entirely your choice. We will organise every viewing providing you with frequent feedback and updates. Our offices are open 8.30 am - 6pm Monday - Friday and 9am - 5pm Saturday to maximise viewing opportunities.

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    Contract and negotiation

    As soon as an offer is received we will contact you to communicate full details of the offer along with any special conditions to help you decide whether or not to accept. There is no obligation to accept the first offer you receive. However, once you have decided to accept an offer, you will need to instruct a property solicitor/conveyancer if you haven't already done so - we can introduce you to one of our preferred solicitors who will act on your behalf throughout the conveyancing procedure. We will then issue a memorandum of sale detailing the specifics of the sale and circulate it to all parties.

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    Exchange

    The exchange of contracts is the point where a non-refundable deposit (normally 10% of the purchase price) is transferred over to your conveyancer/solicitor and all the legal work has been carried out, meaning contracts can be signed and exchanged. From this point both parties are legally bound to go through with the transaction. Your completion date will normally be set at this stage, around two weeks after the exchange.

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    Completion

    On completion day, the balance of the payment is transferred from the buyer's solicitor to your solicitor's account. Once the money has been cleared, we will be able to release the keys to the buyer. Congratulations - you have just sold your home!

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    The Frost Partnership has been successfully completing sales transactions since 1906. But don't just take our word for it - read the testimonials from just some of our happy clients. Feel free to contact our experienced team at any time. We are happy to answer any questions that you might have along the way to selling your home.

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Your guide to finding and buying your dream home
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    Tell us what you are looking for
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    The first step to finding your dream home is to register your property requirements with us. Call us with your details or pop in and we can update you when properties that fit your search criteria are available. Sign up for property alerts, and you'll instantly receive emails about properties that may be of interest.

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    Determine your budget

    When buying a property it is vital to set your budget and get your calculations right at the outset. If you plan on using equity from the sale of an existing property towards the purchase of your new home, we would recommend that you get an accurate valuation from a local property expert. We can provide a FREE current market appraisal with no obligation.

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    Select the right mortgage

    Whether you are a first time buyer, you are re-mortgaging or securing a mortgage for an investment property, it is essential to speak to a mortgage expert. We can offer advice through highly reputable Independent Mortgage Advisers with whom we have a long standing relationship and who can search thousands of mortgage deals to find the right one for you.

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    Viewing a property

    Get a clear picture of what a property is like by visiting the area at different times of the day. Have a checklist of what really matters to you. Note, for example, which way the garden faces, what the parking is like and what is / not included in the sale price. Check the Energy Performance Certificate (EPC), look at roofs and windows and ask what type of heating it has. Find out if there are any guarantees, and if you wish to buy the property, we recommend that you arrange an independent survey to investigate any areas of concern.

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    Making an offer

    When you've found the property you want to buy, the next step is to agree the price with the seller. The estate agent selling the property should guide you through this process and help you decide whether or not to offer the asking price - many properties sell at or above the asking price where there is significant interest from several buyers.

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    Conveyancing

    Once the seller accepts your offer, we can introduce you to one of our preferred solicitors who will act on your behalf throughout the conveyancing procedure (the administrative and legal side of buying or selling a property), when solicitors prepare title deeds and confirm ownership.

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    Arrange a survey


    If you require a mortgage then your bank will usually insist on a Mortgage Valuation to ensure the property is worth the loan value. However, you do not normally receive a copy of this report. We recommend you to seek a survey of your own before committing to purchase. It could save you thousands of pounds if there are any hidden problems. The most commonly requested survey is the RICS HomeBuyers report, specifically designed to inform you about the condition of the property by highlighting any areas of attention prior to purchasing. As a result it can save substantial costs in repair and give you ground for negotiating the asking price.

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    Exchange of contracts

    Once your mortgage offer is secured and any necessary insurance cover is in place, you are ready to exchange contracts - this is the legally binding part of the process where you hand over your deposit (usually 10% of the purchase price). Contracts are exchanged once you and the seller, along with both solicitors/conveyancers are satisfied that everything is in order and a date for completion is agreed. Both parties are then legally bound to go through with the transaction from this point.

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    Completion day

    This is the day that the monies are transferred via the banking system and the day on which you will receive the keys to the property you have purchased and can move in. Congratulations!

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    Land and New Homes
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    We work closely with a number of high profile national developers as well as local house builders throughout our network area, acquiring land and advising on new home developments. In recent years, the development of new homes has expanded significantly in the Home Counties and our proven track record of sales success, with a professional, hands-on management approach has made us first choice for builders and developers.

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    Property Management
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    We provide tailored property management solutions for both residential and commercial properties. Depending on the type of service you require, we can deal with everything from finding a suitable tenant, drawing up all paperwork and contracts, account handling, ensuring you comply with current legislation, liaising with utility companies, day-to-day maintenance, right through to the end of a tenancy and any disputes that may arise when a tenant vacates your property.

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    Surveys
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    Purchasing a property is possibly the largest investment you will ever make. A RICS Condition Report is designed to assess a property and highlight areas of attention prior to purchase. It could save you a great deal of money and stress. Our surveyors are members of the Royal Institution of Chartered Surveyors (RICS) and are fully qualified to carry out reports and surveys on residential and commercial property and land and advise on the report you need.

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    Conveyancing
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    Whether buying or selling, we can introduce you to one of our trusted, independent solicitors who will act on your behalf throughout the conveyancing process. This includes liaising with the other solicitors to ensure a smooth, stress-free path to completion.

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    Mortgages
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    With recent changes to the mortgage process, getting the right advice is more important than ever. To make life easier, we have a select number of highly reputable, independent mortgage advisers with whom we have a long standing relationship and who you can trust to give you sound advice.

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    Commercial Services
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    Frosts' commercial department has vast experience in the acquisition, letting and sale of shops, offices and industrial premises as well as valuations and professional advice on existing tenancies. We can advise you on how to expand or manage your existing portfolio and offer new opportunities. Using our in-depth local knowledge, we advise our clients on current market yields and opportunities to acquire commercial premises in the local area. We also provide professional investment portfolio reviews and property valuations to assist in the growth of your asset portfolio.

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  • Team Member

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    Allan Taylor Director FNAEA,MARLA,Cert. REA
    Originally from the Isle of Wight, Allan has practised as an estate agent in the Spelthorne area of Surrey for nearly 35 years. He is a fellow of the NAEA and a member of ARLA as well as a qualified Domestic Energy Assessor. Allan is a specialist in land and new homes sales and is actively involved in developing education for property professionals.
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    Jeremy Boyle Associate Director
    Jeremy is an Associate Director for the Middlesex group of offices and has worked in estate agency since 1986. He leads a successful and motivated team of managers and staff throughout the Middlesex group whose aim is to deliver the highest standards of customer service.
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    Jamie King MNAEA Branch Manager
    Jamie has been with Frosts for over 10 years and applies detailed local area knowledge and expertise in carrying out market appraisals. He oversees the sales team ensuring excellent customer service and expert advice for our clients.
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    Andy Thomson Sales Negotiator
    Andy is a highly professional sales negotiator who prides himself in keeping both buyers and sellers fully informed. He lives locally and uses his knowledge of the area throughout the sales process.
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    Luke Squires Sales Negotiator
    A popular and enthusiastic team member, Luke works hard to help clients find the perfect property and buyer, arranging and conducting viewings with a high level of customer service
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    • Introduction

      Just some of the messages received from happy clients who have bought or sold with The Frost Partnership recently:

    Testimonials from Sellers

    • Seller Testimonial

      Fantastic service and support..
      "Fantastic service and support during what can be a really stressful and confusing time. Jamie, Andy and team at Frost's made it easier. Would highly recommend." Chelle Morris
    • Seller Testimonial

      Seamless purchase and sale.
      "Seamless purchase and sale. The Frost Partnership ensured we achieved a purchase and sale within a timely manner to find the perfect home for us. Jamie and Andy were always willing to answer questions and queries. They were proactive with our sale keeping us updated all the time" Susan H
    • Seller Testimonial

      A very professional estate agency..
      "Jamie King and all the team worked extremely hard to make our house sale happen. A very professional estate agency who work beyond their requirements to meet everyone's needs. I would definitely look to use their services again." Hannah Brown
    • Seller Testimonial

      ..exceptional agency for selling and buying..
      "From the suggested strategy of an Open House to the completion of the sale, in my view was considered a great success. Outcome of the Open House resulted in 3 offers within 3 days at almost asking price from which one of them was accepted. Throughout the process from the offer to completion, I was constantly updated regarding the buyer's situation. The agent was also able to influence the buyer to select a solicitor who would work well with my solicitor which helped immensely to iron out any particular items. The purchase was also a very successful one based on a more challenging situation. As this was the first property I was purchasing on behalf of my limited company, the time it took to ensure a mortgage was longer than normal. Again the agent was very good in handling this situation with the vendor who was patient enough to wait for the positive outcome. Again the agent was updating all parties during the process keeping us all in the loop. I would like to highlight Mr. Jamie King (Manager of Staines Branch) who has shown great professionalism, extra care for both myself and purchase/seller and is continuously looking for solutions to achieve a positive outcome from all interested parties. Jamie has demonstrated experience, persistence and patience. I would recommend Frost as an exceptional agency for selling and buying within the local area of Staines-Upon-Thames."Andrew C
    • Seller Testimonial

      dedicated to understanding our needs..
      "I found the whole team of Frost - Staines who looked after the sale of our house very helpful and dedicated to understanding our needs, scheduling viewings and tuning their sales pitch accordingly. They were very helpful in presenting to us the market conditions and discussing our options in general as well as with respect to particular prospective buyers. These are challenging times in the housing market (at least for sellers in the South-East) and the process of buying and selling is complicated enough for problems to arise in the smoothest of transactions. The Frost team did a marvelous job at helping us navigate through these and we found them more in tune with our concerns and particular circumstances compared to other estate agents that we dealt with."Stefan Dumitrescu
    • Seller Testimonial

      Excellent service..highly recommend them.
      "Excellent service. I have recently sold our house through The Frost Partnership, Staines. Jamie King has managed the sale. He was very efficient, professional but friendly, Jamie regularly kept me up to date. I found all employees at the Frost polite, professional and helpful. Jamie and his team deal promptly with any queries. I would highly recommend them."  Giedre H
    • Seller Testimonial

      professionalism, efficiency and dedication
      "Great, efficient and friendly service! My experience with The Frost Partnership in Staines over a period of 5 years was great. They dealt with the purchase, tenancy and sale of my house with professionalism, efficiency and dedication. The team at Staines kept me informed at all stages of the process and were always willing to answer my questions resulting in a stress-free purchase and sale. They were reliable, friendly and informative. They seemed to work well together as a team, with appropriate backups in place and so I was never left without a contact person. I really appreciate the advice and support Frost provided me with during this time - especially as towards the end, the communication was almost daily! A special thanks to Andy Thomson who was my main contact and managed to negotiate a higher selling price for me. He was extremely patient and very helpful, he even tried to find a home for my white goods! Now that is service. Thank you Frost, I will definitely be recommending you to all of my friends and family going forward." Raj K
    • Seller Testimonial

      ..definitely recommend The Frost Partnership.
      "Good professional service. Had a good experience with this agent. Everyone I spoke with was polite and helpful, in particular Andy Thomson who was handling my sale. I would definitely recommend The Frost Partnership." Martin W
    • Seller Testimonial

      a pleasure dealing with you..
      "Many thanks Jamie for your help in selling my father's property. It was a pleasure dealing with you and your advice at various stages was much appreciated." Peter Barnes
    • Seller Testimonial

      ..an outstanding job with the sale of our property
      "The Staines Frost Partnership Branch Manager - Jamie King did an outstanding job with the sale of our property. They provided excellent market advice and made the sale process very painless. This was a difficult situation as we could only be in the UK when the property was first put on the market and then again when contracts were exchanged. We received good, clear communications throughout the process that kept us up to date on how the sale was progressing and weekly property inspections were made that gave us peace of mind that the property was okay. We would highly recommend the Staines Frost Partnership to other potential sellers." Phillip Goss
    • Seller Testimonial

      I was extremely happy with the service..
      " I wanted to thank you so much for all your help with our recent sale. Without your constant effort to keep it moving along, I doubt it would have completed in the timeframes that I needed, and I am very grateful for all your efforts in meeting the deadlines. I was extremely happy with the service that I received from yourself in relation to this transaction, your advice was always spot on and you maintained professionalism at all times. I will definitely be in touch in relation to any future property transaction requirements." A.Shearman
    • Seller Testimonial

      ..above and beyond..
      "we are extremely thankful for all the hard work, dedication and support Cheryl has given us over the last few months on an extremely frustrating and difficult chain. She is a credit to The Frost Partnership and has worked extremely hard to help us. I feel she has gone above and beyond what she would normally do and is someone we feel we could easily ask for help from again if we ever needed advice.  Many thanks."   Vicky and Gavin McCandless
    • Seller Testimonial

      ..easily rate the service as 5 out of 5.
      "Great service. I purchased through Frost Estate agents in Staines. Cheryl was very proactive from start to finish and was a great mediator between all parties. This proved so helpful in progressing things when solicitor and vendor needed encouragement to be more responsive. My solicitors were also very complimentary on the hard work Cheryl put in. On this basis I would easily rate the service as 5 out of 5."   Steven Slator
    • Seller Testimonial

      ..beyond my expectations!
      "The service you provided was excellent. You demonstrated an extensive and thorough understanding of the market, you were responsive and attentive to our requests for information and updates, you were proactive in managing all the involved parties, and, despite some of the frustrations, you did all of this in a friendly and professional manner. Keep up the great work - we would be happy to recommend you to anyone that asks. You went beyond my expectations!"    S. Grazier
    • Seller Testimonial

      ..Excellent service.
      "We cannot believe how smooth and painless the process has been, in what can be a stressful time for those dealing with an estate of a close relative. The professional services given by Frosts enabled the property to be sold for a price way above everyone's expectations. When speaking to friends about the sale they cannot believe how quick the process has been and I would not hesitate to recommend the appointment of your firm on such matters. Excellent service."   Mr CJ Dewhurst

    Testimonials from Buyers

    • Buyer Testimonial

      ..professional at all times..
      "As a buyer, I was extremely impressed with the level of service provided by Frost Partnership in Staines. I was in communication with Jamie, Andy and the team during the house buying process, which was not the most straight forward - lasting nearly a year and encompassing offers on two properties! There were many complexities including a breakdown in the chain but these were handled very well by Frost. I was kept up to date with developments over phone, email and text. Frost were professional at all times and did a good job managing all the moving parts of the purchase. There are an increasing number of online estate agencies but having an ongoing point of contact you can meet and build trust with made such a big difference. I would highly recommend Jamie and his team at Frost Staines." Arran Hobday
    • Buyer Testimonial

      Fantastic agent..just amazing..
      "Fantastic agent. The agent I dealt with is Andy Thomson in Staines branch. I was buying and Andy was just amazing. I appreciate ultimately his interest was completing the sale for the vendors but Andy did everything he could to help me with all the issues I experienced with the sale of my own property. He chased my rubbish conveyancer when I was on nightshifts and advised me on so many things. He is down to earth and I felt he was very honest about everything. I can't thank him enough for his support throughout the whole process. I really felt like he had not only the vendors but my own interest in mind which is unusual and refreshing as I met a lot of estate agents in my search to find a property and Andy is by far the best I have had the pleasure of dealing with." Lisa H
    • Buyer Testimonial

      Amazing service..
      "Amazing service. Andy Thomson provided best possible help for buying property. He always kept me informed about progress and provided helping hand whenever I required. He also helped even though it was out of his job specs. It was impressive start when he offered to pick me up from another location and also dropped to station where I can get easy public transport as I was not having my own vehicle. This helping hand continued until buying process was complete. I would like to really thank Andy for his help. " Vaibhav Avhad
    • Buyer Testimonial

      made the whole process easy..
      "Being a first time buyer, I was not aware of any part of the complicated process and Frost agents have been very patient with my regular calls asking tons of questions. They provided quotes for services like mortgage, solicitors, surveyors etc which were the cheapest in the market. This also made the whole process easy as I only have to talk to Frost to get updates on all the parts of the buying process. The whole process went smoothly and they communicated at every stage. Special thanks to Leah Bulley for showing me the best properties in the market that are fit for my requirements. Most other agents just wasted my time. Special thanks to Jamie King to drive the whole process end to end and for being patient with my constant phone calls." Saurabh Gupta
    • Buyer Testimonial

      so impressed with the professionalism...
      "We recently moved to Staines to a property marketed by Frost and I have been so impressed with the professionalism of your agents, specifically Daragh Macsweeney. The process dragged on due to my buyer, which caused lots of stress and frustration for all involved. I never had the pleasure of meeting Daragh but we spoke on the phone almost daily for 6 months, he always kept me up to date and was never pushy or rude. I hope not to move house again for a very very long time but I know many people in the area and I will always recommend Frost." D.Parkinson
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    Disclaimer

    The content on this Microsite has been uploaded by The Frost Partnership, Staines. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to The Frost Partnership, Staines. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by The Frost Partnership, Staines. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call The Frost Partnership, Staines on 01784464606.