The Property Explorer, Basingstoke

Mr Heath and Miss Davis said "Sound market advice provided pre-listing. A good number of well qualified viewings were scheduled and regular updates provided. We needed a hassle free sale and they delivered!"

Mr & Mrs Williams said "The Property Explorer provided us with an excellent and professional service throughout the sale of our property - they really could not have been more helpful and reassuring. James Stone and Paul Hillyer require a particular mention (as they were our main contacts) but the rest of the team were wonderful too. From regular communication to the organisation and carrying out of the viewings, they could not have provided a better service. We were impressed from day one and would certainly have no hesitation in recommending them to others. Their service was over and above what we expected (far exceeding our expectations) and we can state this honestly after moving far and wide around the country several times and experiencing the service from other Estate Agents. If only other Estate Agents could provide such service. They liaised with our Solicitors, Buyers and us throughtout the sale providing a smooth and stress-free service. Always on the ball and extremely knowledgeable about how to present the property, offering hints and tips etc.You made our move pain-free so thankyou massively to the Property Explorer team in Basingstoke. PS When are you opening an office in Cardiff?"

Miss Walker said "James and Paul managed the sale of my property and I would thoroughly recommend them to anyone. They responded to calls and enquiries in a fast and efficient manner. Highly professional and definitely the best estate agents in the business. They have put other agents that I have dealt with during the purchase of my new property to shame."

Miss Ramsay said "The Property Explorer came to my attention when they were the agents for a property I bought. I found their service so efficient that i sought them out to sell the same property a few years later, and two further properties as well. Each time, I have found their service responsive - they know the market in Basingstoke and surrounding areas extremely well and have their fingers on the pulse of both in terms of purchases and rentals. I found their advice regarding properties I viewed on their books to be invaluable and offered in an honest and approachable manner. In particular, James Stone is always willing to go that extra mile. My last sale was a protracted and at times, challenging transaction - first buyer changed mind, second buyer was part of a fairly large chain. This can get fairly sticky, but James kept his cool throughout and made sure everyone was updated. I would thoroughly recommend Property Explorer to anyone wishing for a quick and easy sale, they are the only agents I would use in this area."

Sally Sandwell said "We sold our house quickly and easily with the property explorer. We always found the staff helpful and accommodating. We were recommended by friends who recently sold and were more than happy with the service we received.

Fiona Hatch-Warren said "This is what I thought before my agent (Explorer) offered to loan me my mortgage payments when I got into difficulty. I was shocked when they offered and they actually paid my mortgage for three months to help me continue with my sale.Not only did they step up when I needed them, they got results where other agents failed! I was on the market with two agents prior to Explorer (A typical big agent, and a well-known internet agent) both were pretty useless. Explorer never gave up despite their fees being cheaper, they were just human and actually listened to what I had to say and worked around what I wanted. I am now moved and very happy, thanks to all at Explorer, I couldn't have done it without you."

Mr Andi Schipelbaum said "In what turned out to be a painfully slow process, all the staff at Property Explorer were very professional and helpful. often providing feedback and support regarding the whole chain rather than just the part they were focused with. We have been thoroughly impressed with Property Explorer as they have made a quite painful process as smooth as possible."

Mrs Vaughan said "Property Explorer have been very professional, prompt and helpful from my first enquiry to exchange of contract. Whenever I contacted the office by phone or email my enquiries were dealt with immediately. When requiring a 2nd and even 3rd viewing nothing was too much trouble and it was organised within hours of the request. Communication was excellent - a viewing appointment was confirmed by phone, email and text message. We were also met at the property by another member of staff at the weekend and she too was very nice. Like Paul and James she was helpful, unobtrusive and friendly. The agency even helped find a solicitor and point us in the direction of mortgage advice which was useful. I can only say that of all the agencies we contacted during our search period Property Explorer came out on the top of the list. Thank you to all involved in our straightforward and stress free purchase."

Ms Milne: The team have been brilliant in assisting with my first house purchase. As a buyer I have often felt estate agents apply a lot of pressure but this couldn't have been further from the experience I had with The Property Explorer. They were efficient and happy to help out with any queries I had which helped maintain good communication with the seller outside of the formal solicitor route and get things moving quickly. If there was ever a question that couldn't be answered straight away, there was always a response within 24hrs. The team are obviously very good at what they do, giving good sales chat and negotiating hard for their clients. If you are willing to accept that as a necessary part of buying a home then I would highly recommend them as their proactive and friendly approach has been a real weight off of my shoulders.

Rachel Milne said "The team have been brilliant in assisting with my first house purchase. As a buyer I have often felt estate agents apply a lot of pressure but this couldn't have been further from the experience I had with The Property Explorer. They were efficient and happy to help out with any queries I had which helped maintain good communication with the seller outside of the formal solicitor route and get things moving quickly. If there was ever a question that couldn't be answered straight away, there was always a response within 24hrs.The team are obviously very good at what they do, giving good sales chat and negotiating hard for their clients. If you are willing to accept that as a necessary part of buying a home then I would highly recommend them as their proactive and friendly approach has been a real weight off of my shoulders."