Thomas James Estate Agents , Ruddington

OCTOBER 2015 - "We had previously had our property on the market with two other agents. The first agent was city centre based and we felt that they were not geared up to sell properties in the country. The second agent was nearer to home (in a local town) but they did not generate enough interest or find buyers in a position to purchase. After one year we decided to market our property with Thomas James following a recommendation. We found all the staff to be friendly and were easy to communicate with. You could always get hold of them on the phone and by email. Everyone that we dealt with responded quickly to us. Thomas James generated far more interest in our property than the previous two agents and quickly found us a buyer. We dealt with Jenny, Wanda and Lauren who all bent over backwards to ensure that our sale progressed. My husband and I would like to thank you all for your excellent work and would recommend you to our friends and family in the future." Mr & Mrs M

SEPTEMBER 2015 - "Thanks to the Ruddington team for their professional, prompt and courteous service." Mr H

NOVEMBER 2015 - "I cannot believe the whole process only took 18 weeks from our first appointment to completion; you always hear how long and stressful the process of selling a house can be yet our experience certainly wasn't long at all which has to be down to the efficiency of Thomas James and the work you have done along the way to ensure a smooth sale. I would have no hesitation in recommending Thomas James to others and although we have absolutely no plans on moving ever again if we ever did Thomas James would be the first agents we would contact. Many thanks again for all your hard work and the personal service you provided to helping us sell our home. Now all the hardwork is on us to turn our project home into our dream home!" Mrs T

NOVEMBER 2015 - "Whilst the process of buying & selling is never straight forward, we can say our experience with Thomas James was nothing less than a positive one for us personally............................ We felt we were always guided in the correct way and Sarah was an absolute pleasure to get to know, and work with, over the 4-5 month process. We would have no reservations on using Thomas James in the future, .......................! Furthermore we have been, and will continue to, recommend Thomas James to anybody looking to sell or buy in the village. Thanks again Tom" Mr & Mrs O

NOVEMBER 2015 - "Lauren, Many thanks. Great service, easy to get in touch with and flexible on viewings etc. 5 star."     Mr and Mrs T

JANUARY 2016 - "Tremendous service from all of the Thomas James team in Ruddington. I really cannot speak highly enough of their service and professionalism. Trying to manage the sale of our Ruddington house whilst living in a different country, thousands of miles away was never going to be easy but it was made so much better with the excellent service of the TJEA Ruddington staff. Frequent contact when needed, rapid and pleasant responses to queries, a willingness to "go the extra mile" and sort out issues that we weren't able to because of our location overseas - just a number of the positives with no negatives to add. I would absolutely recommend these wonderful people to anyone considering selling a property in the future. And I mean it! "Regards, Stephen

FEBRUARY 2016 ......."Hi Wanda, Just a belated note to say big thank you to you and all the staff at Thomas James for looking after me during the sale of my cottage. As you will know by now we exchanged contracts and complete in March ..... It has been a bit of a slog for everyone, not least Jen but we got there in the end. ......Great job thank you! Ren x

FEBRUARY 2016 .................... " Hi Lauren and Wanda, We just want to say thank you very much for an extremely helpful and sympathetic service in selling mum's house. Your commitment to the number of viewings received and dealing with all the offers received was very professional and we're very grateful, especially as it resulted in a successful sale at the higher asking price. The only tiny niggle was the sign blowing over in the storm and being left on the ground for a couple of weeks. All in all, that wasn't worth anything other than a brief mention, which you dealt with. We wouldn't hesitate in recommending you to other sellers'. Many thanks Gini and Pam"

APRIL 2016 ..... "Hi Denise Just a quick note to say that we have completed this sale today. Thank you very much for your efforts in getting the sale away. We have been impressed by the level of service we received from you in keeping up the momentum of the sale process and the Bank are delighted with the result. I understand that your firm operates in the Nottingham and wider area and we would have no hesitation in instructing you again should we get an appointment in your neck of the woods and would happily recommend your services to others. Thanks again to you and to Tom.Regards" ..... Jack Jones

APRIL 2016 ........"When we decided to move house we invited several local agents to value our home and help us search for somewhere to buy. Thomas James in Ruddington stood out from the start. Their staff are professional and knowledgeable about the local area and housing market which means they give an excellent service to both sellers and potential buyers. They sold our house within a month, for £20k more than another agent valued it for, conducting more than 20 viewings during that time. They handled all the enquiries with our buyer and seller directly, which meant that disruption and stress was kept to a minimum during the whole process. We would like to thank the whole team and in particular Lisa for her help and guidance. We would have no hesitation in recommending the agency to other buyers/sellers." Miss Jackson & Mr Ripton

MAY 2016 ......... "I would like to acknowledge and thank the entire team at Thomas James in Ruddington for their professionalism throughout the process of selling my home. I would have no hesitation in recommending the agency to other buyers/sellers, in fact I highly endorse their services! Every step in the process was well communicated and absolutely stress free. The entire team was well informed and knowledgeable. They provided me with guidance and advice along the way which was very much appreciated. Thanks to the entire team for their dedication and professionalism during this important time for me. All the best, Nancy"

MAY 2016 .................. "Hi Wanda, As far as feedback goes, again, we are really happy with the service provided by Thomas James and this report just reflects the hard work that has gone in to marketing our property. The initial sale which fell through was in no part your responsibility and we completely acknowledge the work that you did in trying to remedy this and supporting us through this too. Your marketing of our property was targeted and reflected a really clear understanding of the market in the South Notts Villages, something that we do not think that other, largely West Bridgford agents, are able (or inclined) to do. The fact that you had half a dozen viewings lined up for us within a couple of days of the initial sale falling through was much appreciated and we were, obviously delighted to have a further 2 full asking price offers come via your office. Our decision to accept the Attenborrows' offer was driven by a number of factors, but also in no small part was that it came through Thomas James and we had confidence in your ability to support the sale through to exchange and completion, which you continue to do with professionalism. Indeed, as we mentioned on the phone the other day, we were offered a further £2000 on top of the Attenborrow's asking price offer through the other estate agent marketing our property but we felt, on reflection, that we were absolutely more confident in your commitment to supporting our sale than the other estate agent involved. Throughout, you have been helpful, courteous and professional and have answered any of our queries even when we've probably been worrying unnecessarily. We would not hesitate to use you again in the future and will continue to recommend you to friends who are buying and selling in the South Notts area, as we genuinely believe that you are the best choice for the area. Kind Regards, Hannah & Paul Joels"

MAY 2016 ...... "Was impressed with Thomas James from my first meeting with Jenny Mascari. Very professional and efficient. My later contacts with Lauren and Wanda didn't disappoint. They listened, they were pro-active and they empathised when we had problems. It wasn't an easy sale but thanks to their experience and sensitivity all was well ." S Bennett

JUNE 2016 ....... "Denise visited promptly and gave full details of how they sell a house, including an open day viewing and bid process, which was very helpful in concluding the sale. All staff were very helpful, and maintained communication very well, despite me being around the other side of the planet for nine weeks during the sale period- very impressive." Steve Mayers

JUNE 2016 ....... "Hi Tom Richard and I wanted to drop you a note to say thank you so much for helping with our move into the school house. Estate agents do sometimes have a bad reputation :-) and we've certainly dealt with a fair few bad ones in our time.... You and your team went above and beyond your responsibilities as an agent and really helped is in what was an unusual and tricky sale at times, acting as mediator and support. We really appreciate this refreshing approach and would definitely recommend you and the excellent service you provide. Many thanks Sally" ...... S Ardis

JULY 2016 ...... "Excellent service. Wanda dealt with our sale and nothing was too much trouble, she was always helpful, courteous and did everything that was needed with great efficiency. I would highly recommend them." ..... Fiona Vincent

AUGUST 2016 ...."The staff at the Ruddington office of Thomas James (Estate Agents) have recently sold my mothers house in the village. We have been delighted with the professional service we received and the help managing the sale. The coordination of potential buyers and organisation of visits to the property was very proficient and helpful, especially as I do not live locally. I would have no hesitation in recommending Thomas James (Ruddington) to organise the sale of a property in the Ruddington area. Kind regards" ...... David Bingley

AUGUST 2016 ..... "I am very happy with the service provided.The sale of my house was tricky because of an ongoing situation....................... However, you managed the situation very professionally and maintained good communication and feedback with me at all times.Thankyou to the whole team for all of your efforts involved in the sale of my house, much appreciated.Thanks again" 

AUGUST 2016 ....... "I think you all worked very hard at selling our house. Communication was very good. .............. the staff were very friendly. The fees were reasonable I would recommend Thomas James to anyone selling a house in Ruddington." M Hollands

SEPTEMBER 2016 ......."We used Thomas James to market and sell our house in Ruddington. Lisa worked with us to get the house on the market, and was really helpful with ideas and suggestions. Within hours of our house going on the market we had viewings booked in for an open day. The team at TJ managed all the viewings and offers, and worked really hard to ensure that we achieved the best possible price. We would highly recommend Thomas James. They are a professional team; knowledgeable about the local area, and able to give good advice to vendors and buyers alike. The staff are friendly, helpful and always responded quickly to any questions or queries. Thank you to all the team for making our move so smooth and stress free."       Catherine- Wilford Crescent

SEPTEMBER 2016 ........"Hi, all went through as planned on the date we wanted which was excellent as we had a tenant moving in within 24 hours! Ben was very helpful and kept in touch throughout the process. Thanks again. " Nicola

SEPTEMBER 2016 ....... "Sarah, Ben & Georgia, Thank you for all for your considerable help and assistance with the sale of my brothers house. As I am sure you are aware, the last eight months have been very difficult and stressful......................I am extremely grateful to you for handling this matter with such efficiency and skill, also for your continued understanding of the situation .......This with my best wishes to you all." Clare W

SEPTEMBER 2016 ....."Thanks Lauren, for the detailed update re the status re the chain - I have never experienced this level of detail during a property transaction before - it is very much appreciated."  Josie

SEPTEMBER 2016 ....... "To Ben & Everyone at Thomas James, Thank you for going the extra mile.You have made the whole process as easy as it could be." T & H Chapman

SEPTEMBER 2016 ...... "To Ben, Georgia & Sarah Thank you SO much for all you have done to help us in both our sale and purchase. You've gone above and beyond to help us through some "testy" times and we really appreciate it. We'll be recommending you to friends/family and will be back in touch in 5/6 years when we move again! (Sorry!) Best wishes" Mr & Mrs Hourd

SEPTEMBER 2016 .... "Thomas James were simply great throughout our transaction. They were so proactive; they managed to get us a viewing the same day we put the house up for sale and managed to find us a buyer in 6 days. They also stayed in touch and helped throughout the whole transition and I always felt we had someone to talk to and assist. Thank you all so much!" S.Trivedi 

SEPTEMBER 2016 .... ".............the work that Annaliese did on the sale and her negotiation was brilliant. Seldom have I met someone with such tenacity and purpose. Every penny of the commission was deserved by her ...............I do thank Jack for alerting me to the water leak.................I would 100% work with Annaliese .........on the sale of one of my other properties. She is what selling houses needs. She's an absolute star. .................Please pass on my thanks to Annaliese and Jack. They deserve recognition for their work." Vendor Anon.

NOVEMBER 2016 ........ "Very good experience with Annaliese and Jack.............both extremely helpful (and patient with me!!)" H Slowey

NOVEMBER 2016 ..."We recently bought a house being marketed by Thomas James, and also sold ours through them.The whole process was carried out professionally and efficiently.Even though it was a large chain we managed to reach completion in 9 weeks and we were especially pleased with our house sale which was agreed in less than a week."  Mr Wilkinson

NOVEMBER 2016 ...."We would like to say a Huge Thank you to all of the staff at Thomas James in Ruddington for the fabulous job you did for us in both Selling and buying a house in Ruddington.

Denise, Wanda & Lauren made the whole process fast, efficient and kept us updated all of the time. 5 star service with a smile, we will recommend you to everyone :)" Leanne

DECEMBER 2016 ....... "I would strongly recommend local sellers to use Thomas James.this company knows the market extremely well and have excellent strategies for securing a quick sale. They work hard and offer a personal,professional service. They make it their business to have a hands on knowledge of their clients. Lauren in particular gave us a friendly and extremely effective experience." Ruth

DECEMBER 2016 ........".........hope you are well................thank you for excellent service over the last 2 years - we got there in the end!!! The move went really smoothly .......... thanks to all parties involved working professionally." D Faulconbridge

DECEMBER 2016 ......."Sold my house in Cotgrave recently through Thomas James. Georgia worked very hard throughout the transaction. I would highly recommend them, a fab job well done" V Dawson

DECEMBER 2016 ..... "Marketed and Sold our property in Ruddington. Lisa and Wanda worked with us throughout the whole process and were very helpful and friendly. Their personable approach was the reason for us choosing TJ and with the very reasonable marketing fees. Thoroughly recommended - there is a reason most houses in Ruddington are sold through this estate agents! Very friendly and helpful throughout the whole process selling our property. Frequent updates and following up matters quickly meant that we were always aware of the current status of our dealings at all times. Any issues/discrepancies were dealt with in a timely manner. Many Thanks" T Blades

DECEMBER 2016 ....."Just a thank you to Wanda and Lisa and Lauren for all your hard work in selling our house. Found you always very helpful and informative.Selling a house is always very demanding and it felt very good to have your help all the time. Thomas James are an excellent Estate Agency and I would not hesitate to recommend them to anyone looking for an agency." P Deacon

JANUARY 2017 ...... "Living in Cotgrave it was a natural choice to use TJEA. Via their newly opened Cotgrave office they helped us to sell our house very quickly in 2015 but unfortunately the chain fell through. We had no hesitation to try again with them in 2016 and successfully moved in December. They always seemed to have a clutch of the right type of buyers lined up to arrange viewings. We hardly had any carpet treaders! Communication and service is excellent plus all of the staff are very friendly. Would definitely use them again and recommend them to anyone in Rushcliffe." Dave & Sarah

JANUARY 2017 ........"Looked after our sale and purchase from Basford to Cotgrave. Were amazing and earned every single penny. Especially as our buyers solicitor was the slowest guy on Earth to do anything! Annaliese (Sherwood Office) and Georgia (Cotgrave) couldn't have done anymore for us, they were brilliant. Would recommend highly and well above any other Estate Agents I've dealt with." K Ward

FEBRUARY 2017 ...... " To the team at Thomas James, Cotgrave. With thanks for an outstanding job. Although it was a hard sale, you did it with such passion. Ben you are a star and we will miss our weekly chats. Best Wishes." Keith & Lesley

MARCH 2017 ........ "We found the staff at Thomas James very helpful and always on hand to resolve our questions. They were very quick with their responses and did their very best to help negotiate the selling of our property and the purchasing of our new property. Whichever team member received a question from ourselves, they never had any problems in resolving it for us, even though they might not have been directly involved with our account. Even when all the transactions were completed and we had settled into our new home, they took the trouble to contact us and gave us positive feedback from the people who bought our previous home." Phil

MARCH 2017 ...... "Sarah & all. The team at Thomas James are as good as they get. I've sold properties with many estate agents over the years, but Thomas James are head and shoulders above the rest, I can thoroughly recommend them, 110%." Maggie

MARCH 2017 .... "Dear Annaliese, This is just to thank you for all your help and support. Your tenacity and commitment has been truly amazing and even our solicitor commented that progress had come to a halt, and it was your intervention that enabled her to move forward. With thanks and best regards,"... Karen and Maldwyn

MARCH 2017 ..... "To Annaliese and all at Thomas James, Thank you for all your fantastic hard work in selling our property. We really appreciate everything you did and have had a fantastic personal service. Thank you for sticking with us and for 'keeping us in the game'. Lisa & Jon

JUNE 2017....... "Very friendly staff with good knowledge of their local market place, always ready & happy to help at any given time, most notably yourself. Also very prompt & overall, it was a pleasure dealing with you. I wish you all the best...until next time." Victor

JUNE 2017 ...... "Thomas James Ruddington, were excellent throughout the sale process. They kept on top of everything, nudging when needed, but without being pushy. They're very friendly, and we were very happy with the service." Mr & Mrs Sisson

JUNE 2017 ..... "Fabulous service from friendly professionals who know the housing market better than most. I would recommend Thomas James to anyone wishing to sell their house wherever it is, but if it is in Ruddington then the choice is a no brainer!They know the village inside out. My sincere thanks to everyone at the Thomas James Ruddington branch for their help and advice on what was not, in the end, a straightforward sale. Best wishes to you all, I cannot praise you highly enough." Trevor B

JULY 2017 ....... "Hi Lauren .......Just a quick note to say thank you for a very quick sale with my buyers :)" Sarah H

JULY 2017 ........."Just wanted to say thanks so much for all your hard work and patience, please pass this on to Wanda and the rest of the team that helped along the way.......... If it hadn't have been for you and your team we may have been waiting another month or 2. Thank you again." Danny & Nicki

JULY 2017 ......"I just want to take the time to say thanks to Lauren and all the staff at Thomas James, Ruddington for the excellent service all round in the sale of our house. Great communication and great attitude to every situation. Really glad we chose Thomas James for the sale. Would have no hesitation in recommending their service to anyone." Mr & Mrs Sandry

DECEMBER 2017 ...... "Hi Jasmine I would like to say a Big Thank you to you, Mike and the team in your branch for the efficient and smooth sale of my fathers flat. Jasmine, you did what you promised which was to update me every week and at every stage of the sale. You made what I thought was going to be a difficult, easy. I would without a doubt recommend you and the team at Thomas James. Thank you again" Regards Sharon

DECEMBER 2017 ......."We were selling and buying through Thomas James Ruddington. They were all very professional and helped us through the process every step off the way. We even got a very nice card and welcome present from them. Thanks guys." Gareth

DECEMBER 2017 ....... "A big thank you to Ben, Mike and Jasmin at Thomas James Calverton................... From the start to finish we were constantly informed at every stage of the sale especially after the first sale fell through and then finding another buyer in a short space of time. Would recommend Thomas James Calverton to any one wishing to sell their property. " Kind regards Mr & Mrs Black.

JANUARY 2018 ......." A big thank you to Georgia, Sarah, Angela and Max for the brilliant service they provided on the recent sale of our property. Incredibly efficient, friendly and professional, with a sale before the the ink was dry on the house brochure. Thanks guys for all your hard work!" Michelle M

JANUARY 2018 ......."I wanted to say a massive thank you to you and your team. Today we've completed and really happy, so thank you to and the team for making it all possible." James G

FEBRUARY 2018 ..... "Thomas James were fantastic with the sale of our property, they were never pushy and always kept us up to date with what was going on. Jenny was really professional and friendly when valuing the house and it made us feel really confident about handing over our house for sale. Lauren dealt with the sale afterwards and again was wonderful and really great at helping out whenever we needed to chase up anything. Would highly recommend Thomas James to anyone selling their house, they know the Ruddington market really well. They were very competitive with fees, and although not the cheapest we were offered, for the quality of the service it was worth the very small amount extra" Lorna

FEBRUARY 2018 ...... "Thank you so much for all your help with the sale and purchase. I love my new house in Ruddington. All the staff at Thomas James have been professional, very helpful and supportive. ............. I wish you all well and send huge thanks " Lesley

MARCH 2o18 ..... "Annaliese Thank you for, yet again, going the extra mile to get our sale through smoothly. It really is appreciated." Ross & Family

MARCH 2018 ........ "It's nice to be working with a pro-active estate agent who actually does the job properly. (and you can use that quote - and put my name to it - in your advertising if you like) Cheers" John P

JUNE 2018 ....... "I would just like to thank the staff at Thomas James, especially a big thank you to Ryan who had a very professional approach with regular updates, very pleasant manner and was very helpful during the sale and completion of (my property) in West Bridgford. Keep up the good work" Lynn C

JUNE 2018 ...."Dear Ryan, Just a little note to say thank you so much for all your hard work and dedication to sell out house.Move day is finally here!We really appreciate all your help and would have no hesitation in recommending to you others.Thank you so much!" Sarah & Alex

AUGUST 2018 ......"I picked up your voicemail yesterday. thanks for confirming everything has completed. And even more important, thanks to you and the team there for all of your efforts selling my property. I appreciate it has been a turbulent journey, and your upbeat attitude, and positivity Ryan, has been very helpful for both the sale and me personally through the process.............Kind regards" Darren

SEPTEMBER 2018 .... "Sarah, thank you to you and your wonderful team, for all of your hard work, which is very much appreciated" Kind regards, Simon, Adele & Family

SEPTEMBER 2018 ......"Dear Annaliese, I cannot say thank you enough for all of the patience, support and advice you've given us over this last year. You went so far above and beyond, and it really helped in a tricky time. I will be recommending you far and wide. I am really really happy in my new home......." Kath

SEPTEMBER 2018 ...." This is the second time that we have both sold and bought through Thomas James Ruddington. Both times, Jenny has come out to value our property and she is the reason we went back to TJEA again - she's highly professional, approachable, communicative and so friendly. She actively looked for properties for us ......... She then passed our sale and purchase on to Lauren and Wanda and they were also very professional and easy to deal with. ........We also spoke to a Ryan a lot, who was also fantastic at his job. We really liked that it didn't matter who answered the phone and if the person you needed wasn't there then someone else would always know your case and could help you. We would highly recommend Thomas James Ruddington." Jennie & Gareth

MARCH 2016 ......"Thanks to all staff for making my property purchase go smoothly, and for accommodating my 'as late as possible' appointments when viewing. All emails and telephone calls were answered swiftly and with professionalism. I would heartily recommend Thomas James and consider using myself when the time comes to sell." Best regards, Ian Winn

MARCH 2016 ....... "Very good service given by all the members of staff throughout the buying process. Also, very helpful with any queries that were raised with the property". Kind Regards, Dan

APRIL 2016 .... "Dear Mr Reynolds I am contacting you with some positive feedback. My husband and I wanted to view two bungalows that you have for sale in east Leake and contacted your Ruddington office - the staff there were friendly and helpful. Lisa accompanied us for the viewing and we were both very impressed with her professionalism and enthusiasm, she was very knowledgeable and keen to help us with any questions we had. We have had dealing with local estate agents in Loughborough and the local villages in the past and have not been impressed with the service that we have received however your team and especially Lisa were most impressive - you should be proud of your staff in the Ruddington office and we hope that you may have the property for us in the future as we would be pleased to use you as agents. Please pass on our thanks to Lisa" ...........Val and John

APRIL 2016 ....."Wanda from the Ruddington office was amazing. When the first house I was buying fell through, Wanda immediately found me another on the following day, had my offer accepted and sent out the sales letters, and I have to say, the property was better than the first. Wanda was efficient, a pleasure to talk to as she is so knowledgeable about the area and knows exactly what she is talking about. I would have no hesitation in recommending Wanda to anyone moving and when I move (not for a while!) I would definitely instruct Wanda to do the job. Takes the stress out of the situation when you get to deal with someone who knows what they're doing every step of the way. Thank you so much Wanda" Jay S

APRIL 2016 ........ "Our son recently purchased a property through Thomas James of Ruddington; most of my dealings were with Wanda who's service delivery to clients was excellent. She surpassed my expectations and always went the extra mile; she also ensured that we were kept informed of the developments on a regular basis as well as promptly responding to any contact from us too. We also found that the other staff were always friendly and warm; Wanda especially showed real concern and care regarding some of the difficulties we faced during this period and did everything she could to ensure that the sale was completed within a certain deadline.I would wholeheartedly recommend Thomas James and especially Wanda and would not hesitate to use their service again. Thank you once again for an excellent service. Warmest regards to you, Wanda and your staff. " P Soar

JUNE 2016 .... "Thank you Wanda and all the girls at Thomas James at Ruddington this time, buying a house for my son. Will recommend every time either buying or selling. Thanks, Terry" T Beaven

DECEMBER 2016 ...."We bought a house through Thomas James and they were very helpful and always kept us updated on the progress of the sale. Annaliese was particularly helpful and always seemed to go the extra mile for us." B Dew

JANUARY 2017 ....... "Happy new year to you all at TJ Cotgrave and I didn't get a chance to say but thanks to you all for all the help with the move and the viewings - great service with lots of patience and advice along the way!" A Blower

JANUARY 2017 ......"I wanted to thank Annaliese for her extremely professional and helpful manner. She was a pure pleasure to deal with,- informative, on time and knowledgeable. If only every other agent had someone half as good my life would be less complicated. Thank you Annaliese." C Gott

FEBRUARY 2017 ........ "Really responsive and helpful when it came down to getting us into our new home as quickly as possible." D Liburd

FEBRUARY 2017 ........ "Ben, thank you for all your help and hard work! Couldn't have done it without you!" Lauren & Gary

FEBRUARY 2017 ........"We feel that you have provided us with brilliant service as potential buyers and will definitely recommend you to family and friends looking to buy or sell." Richard & Leah

MAY 2017 ...... "I would totally endorse Jack at Clifton branch for driving the whole 'chain' forward. He was the one keeping us all up to date and often being the one to break disappointing news. He would get my 5 ***** rating on Facebook" Mrs L R

JULY 2017 ..... "I just wanted to send a quick email regarding your employee Rebekah Selwood at the Clifton branch. Myself and my partner wanted to express how lucky we have been to have Bex help us along the way to purchasing our very first home. She truly has been amazing from start to finish and has made our whole experience purchasing a house for the first time so much easier and most certainly less stressful. She is a true credit to your company and deserves recognition for how hard she has worked to get us all the answers we needed, especially when we were experiencing issues with our solicitors. Communication over the phone/email has been second to none and nothing was ever too much. If there is a review site where I can leave positive feedback for Thomas James I would be more than happy to leave my thoughts on how good the customer service/our experience has been. We will most definitely be using your company again if we ever decide to move in the future. Thank you for everything." Georgia

JULY 2017 ....... "I bought a property that was being marketed by Thomas James, Ruddington. Throughout the long process, that ran over a number of months, Thomas James managed the selling process really well. They kept me up to date with progress on their side in very timely manner, Very happy with their selling service and their work to deliver a successful outcome." Mr B, Loughborough Road

AUGUST 2017 ..... "Thank you for your help. I'd just like to add that we have dealt with several Estate Agencies while we have been looking over the past few months and yours is by far the most professional, attentive and responsive. All my dealings with the office have been handled well, politely and timely. Well done to you and your team." Carole S

AUGUST 2017 ..... "May I take this opportunity to thank you and the team for all your help over the months, you have been exceedingly efficient, kind and helpful, and should I need any assistance in the future, I will of course let you know. I did point my friend in your direction, and I believe she is now purchasing one of your properties ........" Linda G

SEPTEMBER 2017 ...... "We will be coming to you for a valuation on our property in Silverdale in the near future. Rest assured your service to us as a buyer has provided me with the confidence to use you as our agents in the future." S Ellis

SEPTEMBER 2017 ......"We recently purchased a property with yourselves. We just wanted to write to let you know how helpful and attentive your staff were. In particular we would like to thank Carolyn Hay and Ben Verhoeven for going the extra mile for us. The communication was fantastic !! One particular time we were on holiday abroad and had a few issues with some urgent surveys that needed to be organised. We emailed Ben and within a couple of days he had organised surveyors and access to the property !! Carolyn was particularly helpful with keeping us up to date with the progress of our purchase, always replied to our emails promptly and always seemed to be one step ahead of the game when dealing with issues. We would have no hesitation whatsoever in recommending Carolyn, Ben and in fact the entire team at: Thomas James Estate Agents. Thank you so much for everything !! We look forward to dealing with you again !!" Mr & Mrs C

OCTOBER 2017..... "Thank you so much for guiding me through the purchase of my lovely cottage in Lambley. You were so professional and helpful keeping me informed of the progress every step of the way. Efficient and friendly response to any queries I had and genuinely pleased for me on the completion of sale. In fact the whole team at Thomas James I would definitely recommend. One happy purchaser!" Carol A

OCTOBER 2017 ......."Thanks for all your help.................You have been great and I would recommend you to anyone." Harry

NOVEMBER 2017 ...... "Good Morning Rebekah, Just a quick one, thank you ever so much for all your help with the house. We are getting there and have redecorated the downstairs. You will have to come and have a nosey! Thank you again for all your help!" Charlotte & Tom

JUNE 2018 ..... "We have just bought a bungalow in Lowdham, Nottingham from Thomas James Estate Agent. We last moved house in 1968 and so were expecting to find the experience extremely stressful and worrying. From the first time we were greeted by Jasmine we felt more confident. She was efficient but also she has a nice, friendly attitude. She was always on time but never clock watching so we felt that we could take our time. While we looked around the house she was helpful, there to answer questions and point out useful facts, but never intrusive. She has a good knowledge of the area and took on board what we wanted from our new home. ..................On the many occasions that we asked questions she either answered immediately or made a note of them and got back to us very quickly with comprehensive replies. She also kept regular contact with us, updating us on all developments however small." Christine & Stephen

JUNE 2018 ......"Hello Angela I just wanted to drop you a line to say thank you for all your hard work in trying to find us a new home. We have, thankfully, had an offer accepted on a house over the weekend so our search is now over (thank goodness!), but I am extremely grateful for all the hard work you put in to helping us over the last few months. Unlike other estate agents, you really went the extra mile by calling with new properties you thought would match our search criteria and letting us know houses that were coming on before they were widely advertised. You stood out a mile above all other local estate agents and I would have no hesitation in recommending Thomas James to buyers and sellers alike for such a professional, courteous and friendly service. Thank you again" Helen & Peter

AUGUST 2018 ......" I viewed a property that TJEA have for sale in West Bridgford. From the initial phone enquiry to the viewing itself, they have been outstanding. Polite, efficient, punctual & knowledgeable about the property. I have dealt with many local agents over the years & have to say that, as a buyer, I was incredibly impressed with their service & would thoroughly recommend them. Well done guys." 'Downsizing Buyer