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User Guide

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    With over 30 years of experience in the Property market we offer honesty and integrity, with excellent customer service. These qualities can be rare in the property business. We believe in long-term client relationships, not short-term gains. Our clients value our integrity. 

    Vi-Lets Property Management is an independent company that has extensive experience in residential property lettings and management in the Bath and surrounding areas. Violet Caldwell-Smith established the business with a prime focus of service to both Landlords and Tenants. Today that same theme continues across the business with the inclusion of qualified maintenance partners to ensure any problems are resolved promptly.To show our continued commitment to our customers we include high profile e-marketing to ensure maximum coverage and early conclusion to minimise void periods of rental income.We hope that you find our website useful and informative but we are always pleased to help you with any queries you may have with either the services we offer or with your property. We offer a free valuation service and are happy to visit the property and provide advice and a rental valuation without obligation to you.If you need anything else, please get in touch with us. We are happy to help. Alternatively, please call Violet on 07792 747 118 or email us on violet@vi-lets.com
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User Guide

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Letting your property with Vi-Lets 

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    Why choose Vi-Lets?

    • Free market inspection and appraisal
    • Step-by-step guide to property management
    • Advice on legal legislation, appropriate tenancy agreements, tax and insurance implications
    • Thorough vetting of Tenants using a professional referencing company
    • A continued personal letting service from dedicated staff
    • 3 levels of management to choose from
    • Honesty & Integrity
    Landlords - Maximizing IncomeMaximum rental income comes from consistently well-let properties with no void periods. Our core skill knows the 'biting point' where price meets demand:
    • Over-quote the rent and the property sits empty
    • Under-quote and income is decreased
    We want you to feel confident that your interests and your property will be in safe hands. We can offer an advisory service plus project manage your property whether you are an overseas Landlord or based in the UK. Please as for further details. The services that we offer:
    • Full Management
    • Part Managed
    • Tenant find only
    • Full Project management & Advisory Service
    Full ManagementOur Full Management Service is suitable for Landlords who want a complete and professional management of their property. Whether you live abroad or are resident in the UK, but you do not wish to be involved in the day to day management of you property. You can have peace of mind that we would look after your property as carefully as if they were our own.
    • Accompany all prospective tenants to viewings of your property
    • Transfer all utilities to the tenant (including taking meter readings)
    • Collect rent monthly by Standing Order
    • Provide you with a monthly statement of income / expenditure
    • Carry out quarterly inspections of your property
    • Pay monthly rent directly into your Bank Account
    • Arrange and carry out minor (or emergency) repairs brought to our attention, up to a specified value agreed individually with you
    • Hold a six week dilapidation deposit on your behalf
    • Carry out a full "check-out" procedure, including a dilapidation inspection.
    If you need anything else, please get in touch with us. We are happy to help.
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User Guide

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8 Stages of the letting process for a Tenant

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    1.Once you have found the property you would like the next stage is too:
    2. Fill out the application form.Then we would require a reservation fee and we reserve your new home and take if off the market. The fee is £180+VAT for a sole tenancy, £280+VAT for a joint tenancy and £100+VAT for any additional tenants thereafter, and comprises payment for your Tenancy Agreement, Sign Reference checks, Application Fee, Check-In and Check-Out. A Dilapidation Deposit of 6 weeks rent is taken and held in the Deposit Protection Service and is refunded at the end of the Tenancy (less any charges applicable)
    3. Sign tenancy agreement. - We arrange a date for you to sign the Tenancy Agreement and pay your 1st month's rent & deposit.
    4. Pay 1st Month's rent and deposit -.All monies have to be paid in cleared funds 5 days before the tenancy is to commence
    .5. Check in. - Your property manager 'checks you in' to your new home, explaining all the appliances and talking through your Inventory, which you must check and sign.The Inventory is important: it is the agreed statement of a) what is in your property, b) what condition everything is in
    6. Offer to Extend Before your tenancy finishes, we ask if you wish to extend your tenancy.
    7. The Check-Out - At the Check-Out your property manager goes through the Inventory to check everything is in good order - we ask that each property is left as found.We send details of your Check-Out two weeks in advance. We can organise cleaners if needed - 45% of tenants now use this service.To make the Check-Out process easier, we recommend you being present
    8. Deposit Refund - If there are no damages to your property, we refund the deposit within 48 hours.
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    Disclaimer

    The content on this Microsite has been uploaded by Vi-Lets.com, Bath. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Vi-Lets.com, Bath. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Vi-Lets.com, Bath. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.