Village Estates, Elstree

It was an absolute pleasure working with the team at Village estates, when selling my mother's property. At a difficult time for us they acted with immense care, professionalism and most of all, they were kind and considerate along the way. I couldn't recommend them enough and would absolutely use them again should I be in a position to do so. From top to bottom the whole team were brilliant. For me they are setting the bar where it should be for all estate agents. Thank you everyone at Village Estates

Great team, Client focused, excellent customer relations and communication. Village Estates comes with a huge recommendation from us. Thank you Jack especially.

My husband and I have worked with Phil, Jack, Sarah and the rest of the Village Estates team several times over the past 10 years. They sold both our previous house and our flat before that.They make the process as stress-free, seamless and enjoyable as selling/buying a property can be and always work with integrity and a high level of professionalism. Their local industry knowledge is exceptional and they are always at the end of the phone to offer property advice and support. I cannot recommend Village Estates more highly!

We have had a Fantastic service so far, Chelsey & Jack have been amazing, they are professional , attentitive, knowledgeable and have been extremely efficient from the start. The house particulars, photos were amazing along with the 360 tour , our house was under under offer within a week!!! We are sopleased that we used Village Estates to help us with our sale! We would definitely recommend their services. . Thank you

Amazing service. Thank you all x

Village Estates were excellent from start to finish - would highly recommend their services. Jack was our main contact for the sale of our house who was very professional and gave a high level of service with thorough and regular updates throughout - thank you very much!

Can't rate Village Estates highly enough. They were amazing in supporting us with the whole process, including helping with the complicated chain. Felt like they really cared and went above and beyond. Highly recommend and would use them again.

An excellent experience. I highly recommend Phil Merritt and the team at Village Estates. I particularly valued the clarity of communication throughout - he told me what I needed to know, didn't overcommunicate, and was responsive throughout. He also provided good counsel and challenge at critical times, e.g. when we were working out whether to accept an offer, without putting us under pressure. And he did it with good humour and positivity. Thank you, Phil.

Extremely happy with the services provided by Village Agency especially with Jack. Great support

We can't thank Village Estates enough for holding our hands throughout the entire process of selling our family home - the whole team provided an outstanding, professional, friendly and highly efficient service from start to finish, and our especial thanks go to Jack Baker for his tenacity and enthusiasm to achieve the sale.

The staff are incredibly diligent and provided a fast, seamless and professional service. Nothing was too much trouble for them. I would definitely use them again and would thoroughly recommend them

All the staff were very helpful, polite and efficient.Would not hesitate to use them again if needed.

I recently had the pleasure of working with Jack from Village Estates as my estate agent for the sale of my flat, and I must say, the experience exceeded all my expectations. From start to finish, Jack demonstrated a level of professionalism, dedication, and expertise that truly set him apart.First and foremost, Jack's communication skills were impeccable. He kept me informed every step of the way, promptly responding to emails, calls, and messages, and ensuring that I was always up to date with the progress of the sale. His transparent and proactive approach gave me great confidence throughout the process.What truly impressed me about Jack was his in-depth knowledge of the local market. He conducted a thorough analysis of comparable properties in the area and provided valuable insights that helped me understand the pricing strategy for my flat. His expertise ultimately resulted in a sale price that exceeded my expectations, showcasing his skill in negotiation and maximizing value for his clients.Moreover, Jack's attention to detail was outstanding. From staging the property for viewings to coordinating with potential buyers, he managed every aspect of the sale with precision and care. He went above and beyond to address any concerns I had and ensured that the entire process ran smoothly from listing to closing.Beyond his professional competence, Jack's friendly demeanor and genuine desire to help were truly appreciated. Selling a property can be a stressful experience, but Jack's calm and reassuring presence made it surprisingly enjoyable. He took the time to understand my needs and priorities, always putting my best interests first.In conclusion, I cannot recommend Jack from Village Estates highly enough. His exceptional service, expertise, and dedication to his clients make him an outstanding estate agent. If you're looking to sell your property with confidence and ease, look no further than Jack - he truly is the epitome of excellence in the real estate industry.

We had a problem with our original estate agents but Village Estates took over and did an amazing job of getting our house sold. (We were originally in Leeds and Village Estates sold our house from 200 miles away)!!

We dealt with Jack at Village Estates. He kept us informed throughout the whole process and went above and beyond to help finalise the purchase of our new home. We were part a long and complicated chain and Jack really helped with communications between all parties concerned. Would highly recommend him

I had a fantastic experience recently with Village Estates thanks to Jack Baker. He was brilliant, he really knows his stuff and is very knowledgeable! I would highly recommend him to anyone and would use him again. Thank you so much Jack for all your support!

Jack and Village Estates were excellent to deal with and made what can be a very stressful experience as painless as possible. Very clear and honest and I wouldn't hesitate to recomend or use village estates again.

After some poor experiences with other estate agents, we were apprehensive ahead of working with Village. However, we needn't have been. Village, and in particular, Jack were absolutely brilliant, helping us every step of the way in purchasing our house. Even when we hit a few snags, Jack was fantastic in keeping us up to date with clear and helpful communication. We would definitely recommend the team!

Very happy with how Jack managed what proved to be a very hard sale!!! Thank you for finally getting it over the line!! :)

We recently sold our house through Village Estates Elstree and I can't thank the team enough!! Every member of the team went above and beyond and were thoroughly professional, with great communication throughout. The team made the selling process so much easier and were always available to provide help and answers to any questions we had!! I would highly recommend Village Estates Elstree!!

Highly recommend Village Estates and Jack Baker. Jack worked tirelessly with us to get our house sold quickly. We had found our onward property and wanted to sell quickly, whilst obtaining the best price (which is always a challenge)Jack and his team used their expertise and contacts to find us the right buyer and we completed within 3 months of listing the property with them.Jack was thorough and provided updates throughout.Highly recommended.

Jack was brilliant! Very easy from start to finish

Brilliant Estate Agents! Had used them previously and they were great and didn't disappoint. Extremely good communication, very proactive and always go the extra mile. Thanks Jack for all your great efforts especially as this house move was particularly stressful yet you managed to keep us updated and give us advice whenever it was needed.

Very professional to deal with

All the staff were very helpful, polite and efficient. Would not hesitate to use them again if needed.

Amazing service. Thank you all x

Highly recommend Village estates ,Thank you for all your help !

Bought my home in Borehamwood with Village and then when I decided to sell 4 years later I used Village for my sale. Top class service from Phil, Jack and the rest of the team. Highly recommend

An excellent experience. I highly recommend Phil Merritt and the team at Village Estates. I particularly valued the clarity of communication throughout - he told me what I needed to know, didn't overcommunicate, and was responsive throughout. He also provided good counsel and challenge at critical times, e.g. when we were working out whether to accept an offer, without putting us under pressure. And he did it with good humour and positivity. Thank you, Phil.

We bought a house through Village dealing with Jack, he was absolutely amazing throughout the whole process, his sales chasing is second to none and I doubt it would have even happended without his hard work, would highly recommend Jack, Thanks!

A pleasure working with Village. They really did look after us with honesty and loyalty, which we appreciated. We are so happy with our new house and thank Jack and everyone at Village for helping us find the perfect home for us

We bought our current home in Elstree via Village Estates and found their service professional and efficient

I had a fantastic experience recently with Village Estates thanks to Jack Baker. He was brilliant, he really knows his stuff and is very knowledgeable! I would highly recommend him to anyone and would use him again. Thank you so much Jack for all your support!

Excellent service, great team, updated me every step of the way. Made the whole process pain free and easy.

I bought my flat through Jack at Village Estates. Had such a great experience that he was the first person I called when I decided to sell. Excellent service and would thoroughly recommend.

Phil,I want to express the gratitude both Maggie and I feel towards you, Jack, Chelsey and Sarah for how you handled the sale of our home in Borehamwood. Sadly, England's torturous house-buying and selling process has not improved in the almost 30 years since we last went on the market.Happily, though, meeting you and the team at Village Estates was like a breath of fresh air.I remember our first meeting, Phil, and how your professionalism, knowledge, honesty, attitude and respect shone through, and you left me feeling confident that I was in the hands of someone who not only knew what they were doing but would also carry out things in an understanding and caring way.I also clearly remember the day Chelsey and Sarah arrived to take photos and video footage ready for marketing because it was the day the incumbent Prime Minister and Chancellor of the Exchequer crashed the economy. In fact, they were delivering their destructive speech in the House of Commons as Sarah and Chelsey were doing the photography in our home.The following days and weeks saw the country's financial stability fall through the floor; doom and gloom spread like wildfire, and with it, people's confidence sunk faster than I had ever seen in my lifetime.At this point, it would have been easy for you to have surrendered and blamed the economy. Instead, you took immediate action. There was no sitting around and crossing your fingers, hoping things would improve; you devised a plan of action and followed it through. Yes, we had to deal with the inevitable knockbacks, as our buyers lost their buyers, but each time that happened, you responded quickly; you always rebounded with a new course of action.The stress on you and your team must have been immense at this time because it wasn't just our sale you had to manage, but you never let it show. Instead of 'spinning us a story,' you told us the facts, discussed options, and got our agreement before proceeding.This was reassuring, as we were buying a new-build property and were feeling pressure from the developer to move our purchase along. You even helped us in this regard by communicating with our developers, which gave them confidence that we were doing all we could to push the process forward.And when we weren't speaking to you, the other members of your team knew exactly what was going on and would inform us accordingly rather than fobbing us off.So thank you all for clearly demonstrating the difference between you and the other agents who had the chance to sell our property; we made the right decision to use Village Estates, and I would not hesitate to recommend you to any prospective buyer.Oh, and the fee for the sale? You were worth every penny!The reason for writing this letter is that we are in a time where 'bad' customer service has become the norm, and somebody telling you they will contact you in 48 hours seems acceptable.So when you encounter 'excellent' customer service, as is the case here, it's only fitting to highlight it.We wish you every success in the future because you thoroughly deserve it.

Jack was brilliant! Very easy from start to finish

Village acted on behalf of the house we purchased. Phil, Jack and Chelsey were great to deal with. Our purchase was complicated by the fact the chain broke down late on. With Phil's perseverance with the seller we were able to complete just 10 days before our mortgage offers were up. Would definitely recommend.

Second house purchased with Village estates. Extremely pleased again and will definitely recommend them, thanks to Jack and the rest of the team.

Great team, efficient, hard working and kept us well informed though out the process

They are just superb. Helped us get the dream house, quick decisive, wouldn't hesitate to use them and the team again, Class act

We purchased our home in Borehamwood through Village Estates. We are really happy with the help and quality of service that was provided by Chelsey and her team. From the initial viewing of the property to completion, we were very happy by the responsiveness and service provided as everything went smoothly...

Village Estates were excellent from start to finish - would highly recommend their services. Jack was our main contact for the sale of our house who was very professional and gave a high level of service with thorough and regular updates throughout - thank you very much!

Jack at Village Estates is great at his job and was very helpful in the purchase for our first home ever, thanks very much Jack!

Extremely happy with the services provided by Village Agency especially with Jack. Great support

My husband and I have worked with Phil, Jack, Sarah and the rest of the Village Estates team several times over the past 10 years. They sold both our previous house and our flat before that.They make the process as stress-free, seamless and enjoyable as selling/buying a property can be and always work with integrity and a high level of professionalism. Their local industry knowledge is exceptional and they are always at the end of the phone to offer property advice and support. I cannot recommend Village Estates more highly!

Highly recommend Village Estates and Jack Baker. Jack worked tirelessly with us to get our house sold quickly. We had found our onward property and wanted to sell quickly, whilst obtaining the best price (which is always a challenge)Jack and his team used their expertise and contacts to find us the right buyer and we completed within 3 months of listing the property with them.Jack was thorough and provided updates throughout.Highly recommended.

Jack and Village Estates were excellent to deal with and made what can be a very stressful experience as painless as possible. Very clear and honest and I wouldn't hesitate to recomend or use village estates again.

Brilliant Estate Agents! Had used them previously and they were great and didn't disappoint. Extremely good communication, very proactive and always go the extra mile. Thanks Jack for all your great efforts especially as this house move was particularly stressful yet you managed to keep us updated and give us advice whenever it was needed.

After some poor experiences with other estate agents, we were apprehensive ahead of working with Village. However, we needn't have been. Village, and in particular, Jack were absolutely brilliant, helping us every step of the way in purchasing our house. Even when we hit a few snags, Jack was fantastic in keeping us up to date with clear and helpful communication. We would definitely recommend the team!

The best!!!

We had a problem with our original estate agents but Village Estates took over and did an amazing job of getting our house sold. (We were originally in Leeds and Village Estates sold our house from 200 miles away)!!

We dealt with Jack at Village Estates. He kept us informed throughout the whole process and went above and beyond to help finalise the purchase of our new home. We were part a long and complicated chain and Jack really helped with communications between all parties concerned. Would highly recommend him

We recently sold our house through Village Estates Elstree and I can't thank the team enough!! Every member of the team went above and beyond and were thoroughly professional, with great communication throughout. The team made the selling process so much easier and were always available to provide help and answers to any questions we had!! I would highly recommend Village Estates Elstree!!

We contacted Village estates when our dream home came on the market. The lovely lady told me they had already received 4 offers on the house in 48 hours but she still organised for me to view it. I met with Jack at the house and he remained professional all the way, not giving me any hints of other offers, or game playing. This is one of the most stressful events to go through, seeing your dream home knowing it was virtually gone. Jack stayed calm and discreet and although I put in an offer, he waited for my husband to arrive from abroad 6 hours later. My husband also offered asking price and we waited. Jack called at 6pm to let us know our offer had been accepted. Knowing this house was so sought after, Jack could so easily have game played to increase the offer, I felt we were so desperate, we could jump off a cliff if we needed to, in order to get this house, but there was nothing to worry about. Our offer was accepted and went through. We are aware that other offers had been rejected but we played fair all the way, as did Jack and his company and we are grateful every day for no stress, no games, no messing around, just a smooth transaction. Would recommend these guys to anyone in Borehamwood & Elstree.

We were lucky to work with Jack, he was absolutely wonderful from the get-go. He knew what we wanted, and recommended the place we bought very quickly after our previous offer was rejected!Jack is professional and engaged with us at all times of the process. He also made sure he pushed things along when there were bottlenecks.I would recommend Jack, he is great at what he does and lovely to work with!

Can't rate Village Estates highly enough. They were amazing in supporting us with the whole process, including helping with the complicated chain. Felt like they really cared and went above and beyond. Highly recommend and would use them again.

I couldn't recommend this team more.I called to arrange letting out our property and literally within days I had a tenant.Sarah took some great photos and really had an attention to detail when setting up the rooms.The whole team really chipped in together to get the viewings arranged. I wouldn't hesitate in using their services again.

Phil & his team handled our rental & Sarah was amazing!!! Highly recommend Village Estates.

I have been using village estates for a number of years and they have always been extremely professional and honest.I have just completed another deal with them and the service was excellent.They really are a pleasure to work with.I highly recommend them for buying , selling or renting.

Very professional to deal with

I can't recommend Village Estates enough for their fantastic support and friendly staff, and in particular Sarah Merrit who has been absolutely amazing and mega efficient in sorting all issues, resolving problems and finding tenants promptly.Huge thanks to her !!Excellent communication skills (including her dealing with/handling difficult tenants).Always given very thorough and prompt and desired results.Been through Village Estates in the past with properties and I'm very much relying on them in the future.Great team, always giving great results !Would highly recommend Sarah and the team.

I have a excellent experience with them specially Mrs Sarah Merritt thanks Sarah for perfect service 🙏🏻🙏🏻

Amazing team, who take the stress away. Sarah is a pleasure to deal with.. thank you again, TOP agents

Great experience as always working with Sarah and the team. Couldn't recommend highly enough.

Was amazing from start to finish.Sarah was always on hand to help with any query's we had. Would recommend if you live in the area

I cannot speak highly enough of the team at Village Estates in Elstree. Over the years I have dealt with Phil / Sarah on numerous occasions in both buying / renting out properties and somehow they always manage to exceed expectations. They possess an unrivaled understanding of the market and if you need the support of an Estate Agent in the local area they are certainly the firm to partner with.

I can't thank Sarah enough. The service she provided me from start to finish was second to none. She made a stressful situation completely stress free and for that we are very grateful.I would recommend them to everyone.

Great team, efficient, hard working and kept us well informed though out the process

Very professional to deal with

Great experience as always working with Sarah and the team. Couldn't recommend highly enough.

Great team, efficient, hard working and kept us well informed though out the process

I can't thank Sarah enough. The service she provided me from start to finish was second to none. She made a stressful situation completely stress free and for that we are very grateful.I would recommend them to everyone.

Was amazing from start to finish.Sarah was always on hand to help with any query's we had. Would recommend if you live in the area

I have a excellent experience with them specially Mrs Sarah Merritt thanks Sarah for perfect service 🙏🏻🙏🏻

I can't recommend Village Estates enough for their fantastic support and friendly staff, and in particular Sarah Merrit who has been absolutely amazing and mega efficient in sorting all issues, resolving problems and finding tenants promptly.Huge thanks to her !!Excellent communication skills (including her dealing with/handling difficult tenants).Always given very thorough and prompt and desired results.Been through Village Estates in the past with properties and I'm very much relying on them in the future.Great team, always giving great results !Would highly recommend Sarah and the team.

I have been using village estates for a number of years and they have always been extremely professional and honest.I have just completed another deal with them and the service was excellent.They really are a pleasure to work with.I highly recommend them for buying , selling or renting.

I cannot speak highly enough of the team at Village Estates in Elstree. Over the years I have dealt with Phil / Sarah on numerous occasions in both buying / renting out properties and somehow they always manage to exceed expectations. They possess an unrivaled understanding of the market and if you need the support of an Estate Agent in the local area they are certainly the firm to partner with.