Wilkie May & Tuckwood, Wellington

We recently completed on a sale of a 2 bedroom flat (leasehold) in Wellington., Somerset. There were a few problems involving a deed of variation which involved liason between solicitors offices in Guildford, Wellington and Exeter. Abby and her colleagues at Wilkie May and Tuckwood Wellington branch were exemplary in all their dealings to bring this sale to a satisfactory conclusion. Thank you to a very professional and friendly team, we would wholeheartedly recommend them. Mrs Wood

We can't speak highly enough of the professionalism and efficiency of the Wilkie May & Tuckwood team and in particular, Sharon, in helping us sell our house. Sharon demonstrated expertise in the sale of 'Help to Buy' properties and secured the perfect buyers within a week of going to market. Throughout the process she made sure things were happening as quickly and efficiently as possible. If you're looking to sell your home we would highly recommend Wilkie May & Tuckwood. Ash & Phil

I honestly cannot rate the team highly enough at Wilkie May & Tuckwood (Wellington, Somerset branch). We have consistently received first class customer service from them throughout our journey. The team have gone above and beyond to not only sell our home, but have also helped us in securing our new home. They have made a stressful process feel so much smoother and we cannot thank them enough for this. It's thanks to the team's hard work and dedication that our house sold so quickly, and we have now found our forever home. The team go out of their way to make you feel valued, so you don't just feel like just another 'client'. Everyone is so friendly and welcoming. If I could give them a 10 star review, I would! Miss Herd

We have moved many times and have dealt with many estate agents. In general they have all been good but Wilkie May and Tuckwood have taken good service into a new league. This was obvious as soon as we signed them up as they arranged for all their staff to view our property to familiarise themselves with it so that anyone could answer questions about it to potential clients who enquired either by phone or visiting their office. This also meant that clients wanting to view our property didn't have to wait days for someone to show them around. This was so different from many companies we contacted when we ourselves were house hunting as we frequently had to wait for someone who knew about the property to contact us because the person answering the phone knew nothing about the property. The advice we were given about setting the price proved to be better than any of the other agents we contacted and as a result we actually got more than expected. We were also delighted to sell the property in the first week. Unfortunately the sale progressed very slowly due to problems outside either our or Wilkie May and Tuckwood's control - the sale, as well as our purchase, was in jeopardy on a number of occasions. We are in no doubt that without the hard work of Abby Walker, who was our coordinator, everything would have collapsed. We can't thank her enough. Mr and Mrs Munden

I both bought and sold my house with Wilkie May & Tuckwood, Wellington. I found both processes with them as the appointed estate agent courteous, knowledgeable, personable, efficient, trouble free and excellent value for money. I cannot recommend this estate agent and its staff who carry out the work, any higher and would recommend them to anyone in the area thinking of finding an agent for house purchasing or selling reasons. Mr Piper

Sharon, Claire and Abby have been excellent to deal with from start to finish. Nothing was a problem from viewing and quizzing Sharon at the outset, to Claire moving things along at rocket speed from the second day and arranging viewings at our complete convenience. To top it off, Abby went the extra mile to help us get exchanged before the world closed for Christmas (in under 6 weeks from offer accepted).The ladies at Wilkie May & Tuckwood have been excellent from the beginning and I would highly recommend them to anyone who is after a smooth, fast transaction with excellent communication and stellar customer service. Miss Hinton

We purchased our next home through Wilkie May in Wellington. Jenny showed us around many, many properties and we found her knowledge and foresight to be exceptional, many times she gave us ideas to overcome concerns we may of expressed. Always hoped she would be our guide when viewing with Wilkie May. When, with Jenny's help, we found our next home Claire was always readily available whatever our concern. Her expertise and knowledge is second to none. She genuinely cares and wants to help, always responding to e mails and telephone calls quickly. Thank you Claire & Jenny with both your help we got there! Ms Wilcox

I recently bought my first home with Wilkie May and Tuckwood in Wellington. The whole team are so friendly and helpful, I have called into the office lots of times over the last few months and I was always met with a smile. Initially at viewing and offer stage I dealt with Sharon and Abby, both very friendly, helpful and knowledgeable about the area, the property I had viewed and the buying process. Claire took over from this point and she was outstanding and guided me through the process- which was a long one! She was very responsive to my emails, nothing was too much trouble! Claire worked very hard chasing solicitors and communicating with other parties in the chain to get the sale to completion. At every step she provided reassurance and eased the inevitable stress of the buying process. Thank you very much! Mr Potts