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User Guide

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Wilkie May & Tuckwood - Wellington

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    John Wrelton - Director


    Many people from outside the area know the location of Wellington, without realising it, as it lies just off the M5 to the west of Taunton set in glorious countryside marked by a monument to the Duke of Wellington high on the Blackdown Hills. It is this peaceful environment that draws buyers for its convenient commute along with excellent sporting and educational facilities. There is also the lure of the easily reached north and south coasts at Minehead and Sidmouth.  

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    Wellington is a pleasant and relatively compact town with good shopping facilities, including a Waitrose store, two medical centres and a famous park which is listed Grade 2 by English Heritage. There is a good community spirit and many clubs and organisations covering most hobbies and interests. The focal point in Wellington is the interesting 15th century church. There is a frequent daily coach service from Wellington to London.

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    The Somerset County Town of Taunton is about 7 miles away to which there is a regular bus service from Wellington and also a park and ride. Taunton has a main line railway station, bus station, major shops, county cricket ground and a comprehensive array of events occurring throughout the year. 

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    Wellington has its own motorway interchange M5 junction 26 and approximate journey times are Exeter (Park and Ride) 30 minutes, Bristol (Portway Park and Ride) 60 minutes. Plymouth 75 minutes. The Regional International airports at Bristol and Exeter are both reached within the hour.

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User Guide

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5 Steps to Selling

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    Step 1 - An accurate market appraisal

     

    How much is your home worth? It's vital to get an accurate valuation so the best possible price is achieved. And no one is better qualified than Wilkie May & Tuckwood to provide precisely that - thanks to our unmatched knowledge of the local property market.

    All it takes is a quick call and leave the rest to our friendly and utterly professional team.

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    Step 2 - Marketing your home

     

    Naturally, we use all available means to make sure your home reaches the largest possible number of potential buyers - from local property publications, through the leading home sale websites, to national press.

    Once we've started marketing, our state-of-the-art technology goes to work matching suitable buyers to your home. But at Wilkie May & Tuckwood we're great believers in the human touch, so we'll carefully register and check all applicants, to ensure that they are serious potential buyers who won't waste your time.

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    Step 3 - Viewings

     

    Taking care to match the right people to the right property makes it much more likely that a viewing will lead to a sale. So does the fact that our enthusiastic and incredibly hard working people know exactly how to show off your home to its best advantage.

    With Wilkie May & Tuckwood, it really is all about you - and we'll stop at nothing to do the best possible job on your behalf.

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    Step 4 - Agreeing the sale

     

    When we receive an offer for your home, we'll liaise between you and the buyer until a price is agreed. This may include fixtures and fittings. And, at this point, we'll also be looking to agree a projected time-frame for exchange of contracts and completion of the sale.

    If you're buying a new place, we'll also contact the estate agent concerned to find out about the state of the chain.

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    Step 5 - Instructing solicitors

     

    At this stage, we'll need your solicitor's details. It's very important for you to supply these promptly,since the transaction can't start until both buyer's and seller's solicitors have been instructed.

    We have a number of local solicitors that we recommend, that we're used to working closely together with, which can speed up the conveyancing process dramatically. Please let us know if you'd like a quotation.

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5 Steps to Buying

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    Step 1 - Think about your needs

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    Once you have decided to buy, it is crucial that you understand what you require of your new home.

    It would be useful to decide on the one main reason for your move as this will drive your search.

    If you are borrowing funds, or porting an existing mortgage, Wilkie May & Tuckwood Mortgage Services Ltd can provide expert, independent advice and information on the costs involved in buying property, obtaining the most suitable mortgage for your needs, and protecting your home and family for the future.

    Choose a solicitor. Again, Wilkie May & Tuckwood would be confident in recommending a host of local solicitors for you to use.

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    Step 2 - How to find a house

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    Check the online property portals as well as our own Wilkie May & Tuckwood website. These are updated on a daily basis.

    Keep an eye on the local newspapers, take note of newly erected For Sale boards or visit us in the office. We know our seller's situation and properties extremely well and we will be able to match you to suitable properties.

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    Step 3 - Viewing a property

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    At this stage it is important to re-evaluate your requirements and compare the properties you are viewing against this list. Consider the interior, exterior, neighbouring properties and the local area.

    Picture how you would use the space. Where would your furniture go, and is there enough storage?

    Don't worry if you are not able to assess the physical condition of the property at first instance as a survey will tell you more.

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    Step 4 - Making an offer

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    This is possibly the most delicate part of the house buying process. Don't be afraid to ask us for advice, it is our job to negotiate this deal.

    Consider factors affecting the price you are prepared to pay for any one particular property such as the location, condition, the situation of the seller and also think about what the market is currently doing.

    Once an agreeable offer has been accepted, Wilkie May & Tuckwood Mortgage Services Ltd can provide expert, independent advice on arranging the most suitable mortgage, and arranging a survey on the property, alternatively speak to your nominated mortgage company. A solicitor should be chosen to act on your behalf at this stage.

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    Step 5 - Conveyancing process

    The solicitors of the sellers and buyers now perform a set of legal tasks, known as conveyancing, to transfer ownership of land and property from seller to buyer. During this process it is the responsibility of the buyer's solicitor to investigate and inform the buyer and buyer's mortgage company of the legal aspects of the property.

    The seller's solicitor will prepare a draft contract of sale and send this to the buyer's solicitor. The seller will be asked to complete a Property Information Form (which gives important information about the property) and a Fixtures and Fittings Form (outlining what is included in the sale) which is forwarded to the buyer's solicitor. The buyer's solicitor may amend the contract or raise additional enquiries of the seller's solicitor based on the information in the contract or the Title information. The buyer's solicitor may also request any warranties for work undertaken (such as new windows) or evidence of planning consents. The buyer's solicitor will also order from a search provider a range of appropriate searches for things such as planning issues, environmental concerns or flooding.

    The buyer's solicitor will draw up a Transfer document to transfer ownership from seller to buyer.

    Once the final mortgage offer has been received by the buyer's solicitor, searches have been analysed and any additional queries are resolved, the buyer's solicitor will report to the buyer on any issues.

    Once the situation is accepted by the buyer and seller and any required insurances have been purchased, their respective solicitors will fix a completion date and exchange contracts. At this point a non-refundable deposit is paid and the parties have entered a legal contract. Completion occurs when the buyer has paid land registry fees and stamp duty, arranged insurance and the outstanding balance on the property is paid. We are informed when this has happened and at that stage able to release the keys for collection by the buyer. The estate agent is paid by the seller's solicitor from the proceeds of the sale.

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Additional Information and Services

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    Energy Performance Certificates (EPCs)
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    If you are buying or selling a home you need an Energy Performance Certificate (EPC) by law given current legislation. EPCs are required whenever a building is built, sold or rented out. The certificate provides 'A' to 'G' ratings for the building, with 'A' being the most energy efficient and 'G' being the least, with the average up to now being 'D'.

    Accredited energy assessors produce EPCs alongside an associated report which suggests improvements to make a building more energy efficient. Wilkie May & Tuckwood will be able to help you arrange an EPC with an accredited energy assessor, just call any of our offices for more information.

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    Energy Performance Certificates-what they tell you

     

    EPCs carry ratings that compare the current energy efficiency and carbon dioxide emissions with potential figures that your home could achieve. Potential figures are calculated by estimating what the energy efficiency and carbon dioxide emissions would be if energy saving measures were put in place.

    EPCs also provide a detailed recommendation report showing what you could do to help reduce the amount of energy you use and your carbon dioxide emissions.

    What an EPC looks like

    Information about energy efficiency and carbon emissions is summarised in two charts that show the energy and carbon dioxide emission ratings. The charts look similar to those supplied on electrical appliances, like fridges and washing machines.

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    How to get an EPC

     

    Wilkie May & Tuckwood will be able to help you arrange an EPC with an accredited energy assessor, just call any of our offices for more information.

    Which buildings need an EPC

    An EPC is required when a building is constructed, rented or sold. A building will need an EPC if it has a roof and walls and uses energy to 'condition an indoor climate'. This means it has heating, air conditioning or mechanical ventilation.

    Which buildings don't need an EPC

     The following buildings don't need an EPC when they are built, rented or sold:

    • places of worship
    • temporary buildings that will be used for less than two years
    • standalone buildings with total useful floor area of less than 50 square metres that aren't used to provide living accommodation for a single household
    • industrial sites, workshops and non-residential agricultural buildings that don't use a lot of energy

     

    *Information correct as 2nd February 2011

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Our Team

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    John Wrelton - Chairman
    John opened the Taunton office of Wilkie May & Tuckwood in the summer of 1991 with the original partners Ken Wilkie and Bob Tuckwood. He has worked his professional career exclusively in the South West starting in Exeter in the 1980s. Having worked at every level within local estate agency businesses from tea boy to managing partner, John advises on all aspects of property acquisition and sale along with portfolio management and specialist property advice.

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    Sharon Graham - Manager & Senior Valuer
    Having joined the company in 2015 and transferring from managing the Cullompton branch to join the team at Wellington, Sharon offers a strong enthusiasm for her work along with a wealth of invaluable local knowledge, having always lived locally. Sharon comes from an estate agency background and enjoys building lasting relationships with our clients, always going the extra mile to ensure and delivering a first-class service.

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    Ken Wilkie - Consultant
    Ken is a Chartered Surveyor and the founding partner of Wilkie May & Tuckwood. Ken is the longest serving Estate Agent in Wellington and has an unrivalled knowledge of the town and the local property market. Many clients come back as repeat business, and often this passes through the family generations. Ken has lived and worked in the town for over 40 years and he now retains a consultancy role within the Company in active semi-retirement.

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    Abby Walker - Valuer & Senior Negotiator
    Abby joined the company in 2014 and carries out all aspects of estate agency from viewings to sales progression to valuations and instructions. Abby is keen to excel in all aspects of her role, and very much enjoys helping people find their ideal property. She has an enthusiastic, organised approach to her work and uses her initiative to ensure an excellent end result.

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    Claire Oliver - Valuer & Senior Negotiator
    Claire began her journey into the property industry in the Cullompton office in July 2018 and has recently joined the Wellington team in October 2020. She brings with her nine years of customer service experience and has been an invaluable pro-active member of the team ever since her arrival. Claire enjoys providing an enthusiastic friendly service to our buyers and sellers and her friendly approach is particularly valuable when helping first time buyers onto the property ladder. If she's not at home baking cakes she can be found studying for her NAEA exams.

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    Naomi Crook - Negotiator
    Naomi joined Wilkie May & Tuckwood as a Sales Progressor / Negotiator in late 2019, having come from a 10 year customer facing role with a well renowned company. Naomi works together with Lisa overseeing the sales process and the sales team with viewings and feedback. Naomi is currently studying for her NAEA exams.

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    Jenny White - Negotiator
    Jenny has been with the company since 2019 having come from a managerial customer facing role within the leisure sector. Jenny has always wanted to be part of the property industry which is immediately evident when meeting her for the first time. Jenny undertakes many of the viewings and has a warm, honest approach.
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    Testimonials from Sellers

    • Seller Testimonial

      Many thanks for all the help and advice.
      Many thanks for all the help and advice you and your colleagues have given us during our negotiations re the sale of our house. We very much appreciated the cheerful and friendly way you all dealt with our queries and requests.

      Mrs Cracknell

    • Seller Testimonial

      They have been truly outstanding.
      'I have bought and sold through Wilkie May & Tuckwood and they have been truly outstanding. It took them only 3 days to value and market my property and they sold it within a few hours! They went above and beyond to ensure the transaction completed smoothly - incredibly attentive and responsive, professional yet personable, and a pleasure from start to finish. Naomi, Lisa, Abby, Symon - thank you!

      Mr Rundle

    • Seller Testimonial

      Knowledgeable, personable, efficient...
      I both bought and sold my house with Wilkie May & Tuckwood, Wellington. I found both processes with them as the appointed estate agent courteous, knowledgeable, personable, efficient, trouble free and excellent value for money.  I cannot recommend this estate agent and its staff who carry out the work, any higher and would recommend them to anyone in the area thinking of finding an agent for house purchasing or selling reasons.

      Mr Piper

    • Seller Testimonial

      professionalism and efficiency of the team
      We can't speak highly enough of the professionalism and efficiency of the Wilkie May & Tuckwood team and in particular, Sharon, in helping us sell our house. Sharon demonstrated expertise in the sale of 'Help to Buy' properties and secured the perfect buyers within a week of going to market. Throughout the process she made sure things were happening as quickly and efficiently as possible. If you're looking to sell your home we would highly recommend Wilkie May & Tuckwood. 

      Ash & Phil

    • Seller Testimonial

      highly professional and supportive practice
      I invited Wilkie , May and Tuckwood , Estate Agents of Wellington, Somerset, to act in the sale of a property in South Street as part of a deceased estate. As an executor of that Estate, and living a long way away from the area, I relied completely on these Agents who were acting on behalf of the Estate. I can report that they carried out their role with complete professionalism and honesty. The brochure they prepared was a perfect representation of the property - wonderful photographs. Sharon, the Office Manger, and her team, kept me informed at every step of the way with excellent advice as the market in the area changed. I recommend them to future sellers as an excellent, highly professional and supportive practice. 

       Professor John Pike

    Testimonials from Buyers

    • Buyer Testimonial

      I'd happily use them again.
      We recently purchased a flat through WM&T in Wellington. Delays between the Solicitors and Landlords etc meant it was a very lengthy process and quite stressful, but the staff at Wilkie May were excellent, especially the Sales Progression Team. We always felt supported, and they were tenacious in getting the purchase through. Communication was also excellent from this friendly and professional team, and I'd happily use them again. It's 5 Stars from me! 

      Clare Rant

    • Buyer Testimonial

      We felt cared for, individualised and valued.
      Thank you for your help and support in the purchase of our new home. I do believe that your continual communication and persistence relieve some of the inherent stress surrounding home buying. Issues were dealt with professionally and courteously. We didn't feel like a drop in an ocean of homebuyers, but instead we felt cared for, individualised and valued. I have sincerely recommended your services to friends and colleagues who may be looking to buy or sell. We couldn't ask for better service. You have certainly changed our view of estate agents (after a previous involvement with another company) for the better. Should we be in the need to sell or buy again in the future, Wilkie May and Tuckwood are at the top of our list and especially Naomi and Abby who unfortunately had to become the sound wall for issues we encountered. Thank you again.

      Mr Stokes-Hudd

    • Buyer Testimonial

      Kept us informed right the way through.
      We recently have purchased a house from your office and we would like to congratulate your staff but in particular Abby Walker for her professional service; she kept us informed right the way through the process also negotiated on our behalf with the vendors during a difficult time with Covd etc. Abby is a very pleasant young lady and a credit to your company. Once again thank you for a wonderful service. 

       Pauline and Michael Jayes

    • Buyer Testimonial

      Handled efficiently, politely and with humour.
      We recently moved to a property marketed by Wilkie May and Tuckwood in Wellington. From the initial enquiry phone call, through second visits and completion, all contacts with the office were handled efficiently, politely and with humour. When the purchase was in danger of stalling, the staff made a number of phone calls to the solicitors involved to facilitate the move and always ensured we we kept up to date with progress. We were very grateful for all their efforts to ensure the purchase was completed as quickly as possible.

      Mrs Whitman
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    Disclaimer

    The content on this Microsite has been uploaded by Wilkie May & Tuckwood, Wellington. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Wilkie May & Tuckwood, Wellington. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Wilkie May & Tuckwood, Wellington. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Wilkie May & Tuckwood, Wellington on +441823667799.