haart, Croydon - Lettings

Brad and the team were an absolute pleasure to deal with. Understood what was important to us very quickly and communicated well throughout the process. Thanks for all your help Brad! Jake Laxton, August 2020

I just wanted to say a big thank you for all your effort in renting out our property. You were extremely efficient in your approach and found us a tenant in express time. All necessary checks on the tenant were carried out extremely quickly and you answered any queries we had promptly. My wife and I were both very happy with the service we have received from you and will be recommending you to our friends and family. Ajay Patel, April 2015

I would just like to say thank you very much for your outstanding service in finding me tenants for my property so quickly. The property had been getting a few viewings with other agents but I had not received any offers. You viewed the property and were immediately very confident that you could get me a good offer from good tenants and this is exactly what you did. I was very impressed with how quickly I had an excellent offer so soon after our initial meeting. I will have no hesitation in recommending you to other landlords and also working with you again when any of my properties become available. I am also very impressed with the other members of your team and the way the details of the tenancy are being handled. Jeremy James, August 2015

I wanted to thank you for all the help and support you provided it really was invaluable. It is always a pleasure to speak to you and I always appreciate your advice with the letting. I hope we can work together again in the future. Many thanks again for all of your help and support I really appreciate it. Janine Atkins, January 2016

Bradley and the team were absolutely amazing throughout the whole process of letting our property. They were a pleasure to work with and went above and beyond to find the right tenant for us! Lauren Cunliffe, March, 2020

Very happy with the services offered by Brad and his team in their Croydon office. Yueling Wei, February 2020

Although I ended up taking a non-haart property, I'd like to thank you for all your efforts in helping me. You are professional, obliging and you were willing and able to accommodate me and my timetable, which changed at short notice. I would not hesitate to recommend you to anyone looking for a property in your area. Luisa Fontana, March 2016

It has been an absolute pleasure dealing with Lashaun, he is prompt, helpful and will go the extra mile to ensure an excellent customer experience throughout. Lashaun was patient and very transparent about the entire process, one conversation with him put me at ease straight away, a true asset to Croydon Haart! Anyone thinking about renting, especially if you have never rented before. I highly recommend you speak to Lashaun. Thank you again!! February 2021

I am just getting settled into the flat, but I must say a big thank you for your effort, advice and persistence. You made the whole process stress-free, fun and handled the process really well, you always had the customers interests at heart. I would definitely be recommending you and if need be in future be calling on you. Thanks again. Rasheed Talabi, January 2016

I don't have much to say except that if you continue with your current level of work I see you becoming a manager very shortly.You have remained very calm from the first phone call through to the day I collected the keys to the flat. I wanted to say thank you so much, it's difficult to imagine that you have only been with haart for a few months, your service definitely has the wow factor. So, well done James, I will surely recommend you to both friends and family members. Thank you once more. Chuka Njaka, August 2015

Ciara Williams was very good with helping us with our tenancy process for the Island. She went out of her way to help us get all our paperwork sorted. Our case was a little different as we are residents in Bangladesh, so a lot of what is required here in UK, we were very unsure of. Ciara was very helpful and informative and she guided us through to key collection and completion. What was extra appreciated was that throughout the festive holidays, Ciara was always available to ensure she got her work done. We are truly grateful Ciara, thank you. Sharita Millat, January 2016

We had a pleasure of renting through Haart Croydon, very professional and helpful team. La'Shuan and Brad were very helpful through out the referencing process and after that too, any questions regarding the property were answered and help was even offered after working hours at time. So far our experience has been very good and hopefully we shall have a peaceful tenancy here. Maninder Singh, August 2020

I just wanted to say thank you for your excellent assistance whilst I was looking for accommodation in Croydon recently. Your professionalism, approachability and quick responses to my email queries were greatly appreciated. I would certainly recommend anyone looking for properties to come and speak with you at haart. Thanks again for the time you spent showing me around the various flats in The Island. Pete Naylor, September 2015

The lettings team were very helpful and easily contactable. They worked really hard to rectify the moving date - this difficulty was compounded by the fact that this was taking place over the festive, New Year period. The team stayed late on New Year's Eve so that I could pick up the keys at 17:30hrs, which was the earliest I could get there. Overall, I feel that I cannot thank the team enough for facilitating this move at a really difficult time, with very short notice. Angela Smith, January 2016

We went to so many agents when we were looking for property, but found that the way you helped us was just unbelievable. Thus, you have proved to us that you are more than professional and definitely the best agent we came across. Your company has people with all skills from intelligence to friendliness, it's definitely be the best agency around. Finally we hope haart realise what fantastic people they have working in the Croydon office. We thank you and your company for solving our rental problem for us. Kingsley Acheampong & Mavis K Abrokwa, August 2015

Thank you so much to the lettings team at Croydon. Brad and La'Shaun have been great throughout the whole process.I was invited into the branch to complete my documents and I was supplied with coffee and positively, friendly energy. I will be sure to recommend the branch. After searching for my new home for many weeks I found Croydon Lettings to be the best service I could have hoped for. 10/10! , Svetlana Ganchevska, April 2020

Thank you so much for helping and advising me, in my search for accommodation last week. You have shown and given a first class service; even going that extra mile in contacting your colleagues in other branches for me. I have experienced some good and bad customer service from other agents and thank goodness you turned out to be an angel. Thank you so much, once again. Surachai Techakosit, February 2016

Ciara was very helpful in every aspect of my recent move, she is very friendly yet totally professional, I would highly recommend her services to all in the future. Thank you so much for all your help. Kanika Henry, March 2016

Brad Murray is my hero, along with a fantastic new landlord, Oliver. Brad listened to me, made me feel heard & cared about as a customer & human being. Brad recommended a brilliant moving company who were good at keeping their distance from me. Brad has been a joy to work with during this really odd moving situation. First time renting from a video call!! He is honest & trustworthy. Could be teaching all other agencies how to behave. I'm going to miss our chats. Have to go & unpack tissues now! Bye Lydia Muir, May 2020

Just a quick message regarding the excellent service my partner and I have received with haart estate agents. Our haart representative Ciara introduced us to the perfect property, was easy to approach and extremely informative. The whole process run smoothly and my partner and I are very happily settled into our new home. Thank you Ciara for everything. Thank you to all involved, I will defiantly be recommending your services in the future. Nikki Walsh, June 2016

I just wanted to thank you so much for all the help you have offered my family and I in the search for our new home. We could not have asked for a better agent to guide us through the process. Your experience and patience served us well. Having begun our long search I am so happy to have stumbled across you, from understanding our rental requirements to ensuring the process was smooth and seamless. You're truly the best agent we've ever had, and the one who made it all happen. It is evident you have a passion for your work this showed when you conducted our viewing, which by the way has been the best we have had since our search started in March. Thank you for all your help. Barbara Shulammite Ahonsi, August 2015

Just to say thanks for your service and support in helping us to secure our tenancy. You made the process very easy by clearly explaining the administrative aspect and costs involved at the beginning. We are particularly grateful that you worked to a deadline and kept your promise to get us moved in at short notice. You are always available to answer our queries which is very reassuring, thank you. N Cevdet, August 2015

I just wanted to pop a quick email over to say thanks to Ciara for all her help with the rental process. It's the first time we've rented and Ciara made the whole process so easy to understand; she was patient, understanding, professional and very friendly throughout. I would definitely recommend haart to friends or family based on my experience with Ciara. Thank you. Kemal Ibrahim, March 2016

A quick line about my experience with haart estate agency, because I was so amazed how quickly and efficiently you dealt with my house rental. James, you have helped me throughout and been very helpful and professional. As this is my first time renting from an estate agency it has been a very easy and smooth journey thanks to you James. I would recommend your services to everyone. So thank you again. Lazer Pepa, August 2015

I wanted to give some positive feedback for Ciara and the great job she did; dealing with all aspects of my new rental property. Ciara was a great help to me, initially helping me find my current flat and always being available to answer any questions that I had about my move. I would recommend highly recommend Ciara, she is helpful, thoughtful and very diligent. She kept the whole process moving along very smoothly and I had confidence in her to ensure that all aspects of the move arrange by her, would be done in an efficient and professional manner. Tim Callanan, January 2016

Just a short note to thank you for your excellent service and professionalism in getting my tenancy agreement at Bishops court. I really appreciated the fact that you waited for me at the Property and called me when I couldn't find it and you took the trouble to come outside and meet me, way beyond what I expected. And you explained everything so well. You are an asset to the company. Great customer service. Well done. Sunny Uppal, February 2016

Excellent service, very helpful staff. I had a few questions about renting a 2 bed in the area in the near future. I spoke with Lashuan and he was very knowledgeable and friendly. After letting me know about your deposit protection scheme, when I am ready to rent, I'll definitely be back to look for my ideal home with Haart. Greg Everest, August 2019

Liam helped us find a suitable flat for us to live in which was a great relief as we have a baby on the way. I explained to him that we couldn't find a landlord to accept us as tenants because I am pregnant and he promised to help us, Liam kept to his word and found us a lovely flat with a very nice landlord. We have been very impressed with how Liam helped us so quickly and efficiently. It was a pleasure to liaise with him as he somehow took the stress out of the process for us with his jolly manner. My brother is in the property market and I will be informing him of the excellent service we received from Liam and your other staff at haart and recommend to others. Thank you again, so much. Elena Savva, November 2015