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    Here at haart Shepperton Lettings, we are on a mission to get you moved. We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf and you don't pay us a penny until we succeed.

    Big Benefits. Being the UK's largest independent estate agent, our size allows us to invest in the people and technology to get you moved, smarter.

    No Sale, No Fee. We don't think you should pay a penny to someone to sell or let your home, unless they actually do. So we don't charge you until we have.

    Come and find us at 11 High Street or we are open for calls 8am to 10pm daily.

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    Between 1st January 2019 and 7th August 2019, FLINK generated an average of 959 clicks per property, 42 percent more than the average Rightmove clicks per sold property listed between 1/1/18 and 6/9/2019.
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    Considering letting your property? haart can help find tenants quickly, secure the best rents possible and manage the process seamlessly from start to finish

    Lettings specialists

    haart prides itself on being specialists in the lettings industry and are fully committed to maximising your income and reducing your risk whilst providing a service second to none

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    Dedicated staff

    haart's dedicated lettings people are committed to offering the highest levels of care and attention, and are available until 10pm seven days a week to ensure that any tenancy runs smoothly

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    High-profile marketing

    We take great pride in the extent to which we market your property. Not only do we feature in all of the key newspapers and magazines but also on popular websites such as Rightmove to name but a few. We are also the only major independent estate agent to employ a social media specialist to promote your property on Facebook and Twitter to prospective tenants

    Tenant referencing

    Once a potential tenant has been found for your property, they will undergo an extensive assessment procedure. The haart referencing service has been designed to minimise risks and to ensure that the let runs effortlessly

    Property management service

    haart has a dedicated network of qualified property management staff who oversee detailed inventories, regular property inspections and formal checkouts. They also work closely with a team of approved contractors to resolve any property maintenance issues immediately

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    Peace of Mind ARLA 

    haart fully supports the Association of Residential Lettings Agents (ARLA) code of practice. . Formed in the early 1980s, ARLA is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times. 


    haart is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress.


    haart is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes. 

    The Property Ombudsmen 

    haart is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK. 

    Office of Fair Trading 

    The OFT makes sure that estate agents such as haart act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.
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    haart has thousands of highly affordable properties available to rent throughout the UK. The only problem you will have is deciding which one to choose
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    Range of properties

    We have an extensive range of properties to suit all tastes and budgets. From studio apartments to four bedroom detached family homes, haart has something for everyone

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    Dedicated staff

    haart has one of the most extensive networks of fully-trained lettings agents within the industry. Our highly knowledgeable, locally-based staff will not only accompany you on viewings but ensure every property meets our exacting standards before it is let to you

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    Available seven days a week

    Every haart lettings branch is available to help from 8am to 10pm seven days a week

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    Fully regulated 

    haart is a founding member of SAFEAgent, a kitemark that denotes firms that protect tenants' money through client money protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice
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    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Managed to find suitable tenants within 24 hours!
      Many thanks to Erin, Foz and Gary at haart Shepperton who not only managed to successfully guide my wife and I as fledgling landlords through all of the requirements and regulations related to letting a property but also managed to find suitable tenants within 24 hrs! Their knowledge, friendly attitude and attention to detail was greatly appreciated. We would have absolutely no problem in recommending to friends and family in fact we already have! Thanks again Erin and team.

      Will & Tania Coakley, June 2016
    • Landlord Testimonial

      A consistently excellent service. Very hardworking
      Thank you, Erin, for a superb job finding and closing the deal with a well-qualified tenant. I have been with haart for about ten years and the service is consistently excellent; a word that can be exaggerated at times but not in this case. haart corporate culture is the positive vibes of staff that enjoy working for haart and their office manager. It comes across and creates a solid company client relationship. haart works very hard at getting the edge over other smaller firms by its comprehensive documentation. Very much appreciated by a person more comfortable in the gas light era than the high tech world we live in. haart staff went out of their way to send hard copies of the documents which needing a signature. Nothing is ever too much trouble in serving the client. This is definitely a one way ticket for a successful company. Continued success to you Erin.

      Peter F Green, June 2016
    • Landlord Testimonial

      Dedicated and switched on. Went the extra mile
      Our initial tenant fell through with our then, agent therefore we decided to go for a multi agent approach. At the forefront of my mind was haart. Branch manager Erin had previously door knocked at our property and had also tracked our buy to let progress. I had confidence this direct approach would hasten the lettings process and get us a tenant quickly. Erin was dynamic organising marketing, floor plans and photographs of a high standard. She listened to what we wanted in terms of description and no marketing boards, this personal service is key to building a rapport with clients. We were introduced to a friendly, enthusiastic and informed negotiation team; Fozley and Gary who were respectful and positive about our property. A high number of applicants were sourced with speed and viewings began immediately. During the process of credit and reference checking Erin's advice highlighted her experience and expertise and proved invaluable as she flagged up some potential risks of offers and recommended that we accept these with caution. We learned quite a lot about the pitfalls of letting a property at this point. Overall the experience with haart as a letting agent has been very positive, client orientated and they have served our best interests. This experience is largely down to a dedicated and switched on branch manager who has gone the extra mile to provide such a service, one example of this was a landlord / tenant meeting. I would recommend using this branch safe in the knowledge future clients would be highly looked after.

      Karen Armstrong, May 2016
    • Landlord Testimonial

      Friendly, proactive and accommodating service
      I found the service to be friendly, proactive and very accommodating. Of great help was the smooth transition coordinating between departing and incoming tenants. As I am not located in the area, the help in organising contractors and cleaning agencies; as well as briefing the new tenants upon arrival was particularly appreciated. Thank you, Gary, Erin and the haart all of the Shepperton lettings team.

      Colin Ngan, May 2016
    • Landlord Testimonial

      Extremely helpful and courteous. Very professional
      We dealt with Erin at your Shepperton branch and we would like to commend her for her professionalism and for being extremely helpful and courteous. All others in her department have also been very helpful and as such we would have no hesitation in recommending your company.

      Suman Marwaha, April 2016
    • Landlord Testimonial

      Went the extra mile. Highly recommended
      I just wanted to send a quick note to say thanks for all your help with renting out my property it was refreshing to see a large corporate such as haart have an employee like you who went the extra mile to ensure my rental went through. You not only went out of your way, but out of hours to get the deal done but you also demonstrated great commitment the type of commitment that you would normally only see in small bespoke agencies. I would definitely recommend haart based on the interaction I had with you, very much impressed about the service delivered. Hope I get to deal with you again for my other properties in the future!

      Ali Malik, April 2016
    • Landlord Testimonial

      Thank you for making first let so very easy
      Thank you both for making my first experience of letting a property so very easy. You have both been a fantastic support; providing guidance, finding a tenant within a few days and ensuring the whole process ran smoothly from start to finish. I would have no hesitation in recommending yourselves to anyone looking to rent a property. Once again thank you both.

      Jo, February 2016
    • Landlord Testimonial

      Your customer service has been second to none
      From first contact through to the completion with the letting, I have found the service you supplied to be second to none. Nothing was ever too much trouble for and the customer service provided by everyone else at haart was also exceptional. I would have absolutely no hesitation in either recommending you or haart to anyone in the future. Thanks again.

      Sandy Osman, February 2016
    • Landlord Testimonial

      Friendly, thorough and explained things clearly
      Thank you for all your assistance with the let of my property. I thought you were very friendly, thorough and explained things very clearly. I would definitely recommend haart to a friend; as I not only let my house through your agency I also brought the property in 2012 with absolutely no problems.

      Faye Paine, January 2016
    • Landlord Testimonial

      I appreciate your advice, hard work and diligence
      I wanted to give some feedback to you and Gary regarding the letting of my property. I thought both you and Gary were fantastic in the service you provided. It is a shame that we could not find a tenant for the property through haart but I do understand that this was not a fault of yours and that you and Gary tried extremely hard to secure a tenant for the property. I appreciate your advice, hard work and diligence in finding a tenant. I was always kept informed and I was provided with competitive fees. I am looking to purchase another property soon and in the area of Sunbury so will definitely contact haart when I want to let it.

      Manthan Pravin, December 2015
    • Landlord Testimonial

      The whole process has been extremely swift
      The whole process has been extremely swift, thanks to your effective services. You have been very easy to work with and clearly communicated all aspects at all times. I very much look forward to working with you again in the future, many thanks once again.

      Rahul Bashir, December 2015
    • Landlord Testimonial

      Many thanks for your help and excellent service
      Just wanted to say many thanks for your help and for the excellent service received from you with regard to the recent property let. We were always kept totally informed throughout the time it was on the market through to completion. Your bright and cheery manner made it a pleasure for us to deal with you. Many thanks once again.

      Alan & Sue Ford, December 2015
    • Landlord Testimonial

      Have kept me well informed on progress throughout
      Just a quick email to thank you for all your hard work in getting my flat hired out. You have kept me well informed on progress and have worked exactly with my requirements on this hire. I really appreciate your professionalism and look forward in working with you again in the future.

      John Costa, August 2015
    • Landlord Testimonial

      The all-round level of service is great
      Gary, as always the service from both yourself and haart has been second to none. The attention to detail is great along with the all-round level of service I received. I would highly recommend you guys to one and all.
      Glen Nash, August 2015
    • Landlord Testimonial

      A pleasure to benefit from your excellent service
      Thank you so much for all your help. Having been a client of haart for many years now, I have seen a number of people come and go but am very glad to say it is so reassuring, and also a pleasure to benefit from your excellent service. Thank you again.

      Anthony Carling, August 2015
    • Landlord Testimonial

      Extremely efficient and very professional
      This was second time you have let my property and both times you have been extremely efficient and very professional. I am looking forward to working with you again in the very near future, thanks again.

      Valy Norowzian, August 2015
    • Landlord Testimonial

      Really went the extra mile
      Everything came together in the end and I am pleased the tenants have settled in. Thank you for all your hard work to get this sorted without any problems, and also especially to Gary who went the extra mile, and even came to help take the replacement dishwasher into the flat.

      Wendy Tyreman, August 2015

    Testimonials from Tenants

    • Tenant Testimonial

      Very efficient and extremely helpful
      Just some feedback on my experience with you guys. I would highly recommend all of you to anyone I know that needed help with finding a property. You have all been very efficient and extremely helpful and we are very grateful for all your hard work and efforts to find us our dream home. We are very happy thank you all at haart Shepperton.

      Emma Thompson, June 2016
    • Tenant Testimonial

      Courteous and professional at all times
      I just wanted to thank you both for your assistance in letting our flat. Your manner was courteous and professional at all times and you kept me fully informed with when viewings were taking place. You answered all of my questions and always called me back if I left a message for you, which I have found to be a rare quality these days. Your friendly and positive attitudes were great and I would have no hesitation recommending you to others who were looking for an agent. You have taken the pressure off this part of my move and I am very grateful.

      Clare Grimley, June 2016
    • Tenant Testimonial

      Very honest, polite and professional throughout
      Fozley, a few words from me for you, as I think you acted very politely and very professionally throughout the entire time. You been very honest which is great, so all of your clients know exactly where they standing at any point in the difficult and stressful process of moving. I would also highly recommend you to others.

      Darsha Dvorackova, June 2016
    • Tenant Testimonial

      Really co-operative. An extremely quick service
      We would like to say a big thank you for all the help and efforts you put in to find us the perfect home. It was a really nice experience to deal with you guys, you were really co-operative and you gave an extremely quick service. We will definitely refer haart to our friends as well.

      Deepika Ubbey, June 2016
    • Tenant Testimonial

      Outstanding communication. A pleasure to deal with
      Thank you so much for all your help and support in looking for my rental property. The communication on your part has been outstanding and even though I found a flat via other channels I had the pleasure of dealing with you both and shall definitely use your services in the future; as well as recommend you to my contacts. Wishing you the very best of luck in furthering your careers in the property market and looking forward to dealing with you in the near future.

      Iryna Gaillat, June 2016
    • Tenant Testimonial

      An efficient service and assistance
      haart helped us choose the right property, with an efficient service and assistance. The team did absolutely everything they could to make moving into our new home, and we are grateful and we want thank you for all the help.

      Amalia Matei, June 2016
    • Tenant Testimonial

      Professional, friendly and accommodating
      We would like to thank you for helping make the process of moving into our first home together worry and hassle free. From the first phone call we shared, to the last email; you were professional, friendly and accommodating. Both Tom and I would like to thank you for all the help you gave us and continue to do so, we would certainly recommend.

      Becky Silverstein & Tom Daniels, May 2016
    • Tenant Testimonial

      Informative, knowledgeable and courteous
      Erin and Foz were both very helpful during our search for prospective properties. They came across as informative and knowledgeable when queries were asked during viewings. Even though we are not renting through haart Shepperton, I will not hesitate to get in touch with Fozley and Erin in the future. I recommend them because of the respect and courteousness that they showed towards us. They are truly an asset to the company and will recommend them should anyone I know need to rent or buy a property.

      Harsh Surana. May 2016
    • Tenant Testimonial

      All the staff were extremely helpful
      Our experience working with haart was very good, all the staff were extremely helpful, my partner and I dealt solely with Fozley who was very understanding in our situation and went the extra mile to help us out, dedicating vast amounts of time to us. Fozley and the rest of the team kept in contact continuously and updated us as necessary in regards to the property, thinking of different scenarios we could get around the dreaded guarantor, however on this occasion we were unable to find a guarantor so couldn't proceed. However I would definitely recommend haart and hopefully if our circumstances change in the future we will be contacting them again.

      Jolie Downham, May 2016
    • Tenant Testimonial

      We cannot fault the service. Thank you
      We just wanted to say that we couldn't fault your service, it was a pleasure to deal with someone who very helpful throughout our move, which took some of the stress away, as you know moving is a stressful time.We were both happy with the quick responses to email and assisting with matters we weren't sure of and making us understand things much more clearly. We are both very happy with the property we have moved into and also the service you provided, if we were to go through the process again, we would certainly hope to deal with you again.We are both very thankful for all what you have done for us and appreciate you working out of hours to help us along the way. Thanks ever so much.

      Daniel Marcham, May 2016
    • Tenant Testimonial

      Great ability, speed, liaison and success
      It is great to finally be working with haart again after so many years of not. I am once again impressed with the service offered by haart. I just wanted to take this opportunity to thank you for your assistance and also to say that I realise that Gary played a key part in the letting of the property and I was very happy with his ability, speed, liaison and success. A great team and I look forward to working with you both again.

      Elkie Holland, Acorn Oak Properties Ltd, April 2016
    • Tenant Testimonial

      The move went smoothly with your help. Thank you
      Just to let you know that we completed our move yesterday and I would really like to thank you for all you help and support during that time. We were really impressed with your prompt replies to our emails and calls, or whenever we needed any help. As you know we have a little baby and the move was really stressful but with all your help it went very smoothly. I have also recommended you to one of my colleagues who is looking to move in the Shepperton, Walton area, I hope you can help him too, many thanks again for the help you've been great.

      Noman & Katerina Sohail, April 2016
    • Tenant Testimonial

      Clear, precise and professional
      Many thanks for showing me around the two properties yesterday. I must commend you on the professionalism you demonstrated and you certainly didn't adopt a hard sell approach. You came across very clear and precise with your explanation around the process and for that I am very grateful. All communications I made were handled in a timely fashion and the professional approach by all of the haart team was very impressive. Sorry you were unable to secure a rental through me this time around, but I will not hesitate in recommending haart to friends and family, should the need arise for them to seek property rental property in the future. I wish you all the very best for the future and your career progression.

      Ian Brewer, April 2016
    • Tenant Testimonial

      Immaculate customer service. Thank you 
      Dear Shepperton haart team, I just wanted to thank you for the immaculate customer service I received during my new tenancy. Everything went very smoothly from the viewing of the flat to my move in date which happens to be today. The service I received from the team was very professional, friendly and efficient.I have not had service like this from any other estate agents I have used when renting properties. I can honestly say that I will only use haart from now on. I would also be very happy to recommend haart to my family and friends because of this reason. Thank you.

      Alison Hurle, April 2016
    • Tenant Testimonial

      Were always available to answer my calls
      I would definitely use haart again and I have even recommended you to a friend. You made our move as stress free as it could possibly be. You were always available to answer my calls and answer my many questions. I was particularly impressed when I phoned and asked whether I could visit the property to measure for curtains, I phoned at short notice and wanted to go to the property that day. Even though you were probably busy you made the time to be able to allow me to do this. Thank you Foz for all that you have done to help us move into our new home.

      Sam Harris, March 2016
    • Tenant Testimonial

      Made the transition smooth and stress free
      Samantha and I would like to thank yourself and the team at haart for making the transition from property smooth and as stress free as possible. I'd like to say that Foz is an asset to the team and acted in a very professional manner. If all letting agency's had staff like him life would be a lot easier for all people looking to private let. Thanks again Foz.

      Steve Gilbert, March 2016
    • Tenant Testimonial

      Your professionalism has been second to none
      I would like to thank you for all the help through this process. Your professionalism has been second to none and you have been beyond helpful every time I have spoken to you. The overall experience has been most pleasant and I feel comfortable with the outcome and, confident that, should any issues arise, they will be resolved efficiently. I look forward to working with you again in the very near future. Thanks.

      Omar Haque, March 2016
    • Tenant Testimonial

      High level of efficiency and professionalism
      Just a note to say a very big thank you for all the help I received from you Gary. I was very impressed by high level of efficiency and professionalism, but also the very friendly approach. You were always so easy to talk to. Thanks again and best wishes.

      Katarzyna Anna Pawlowska, February 2016
    • Tenant Testimonial

      A fantastic experience. We are very impressed
      We found the whole process very smooth. The first property we were meant to view was no longer available for viewing, however Gary got in contact as soon as something else came on the market and luckily for us we are now renting this place. Gary's communication was faultless; he set up the initial viewing and gave us all the information we needed. He gave a clear outline on how much the tenancy would be to set up and really helped us on making our decision to put forward an offer. We were kept updated with the progress of our application and he set up a meeting with the landlords which was fantastic so we can build a good relationship with them during our time here. Annabel was also extremely helpful with setting up the necessary paperwork to complete the tenancy agreement and always quick to respond with any queries we had. Overall we have had a fantastic experience and are very impressed by how smooth the whole process has been. Gary has gone above and beyond to help us find the right home and it was lovely of him to bring the spare key on moving day and check all was going well. We really liked the card as well, so please thank the team. Thank you to yourself and the whole team for all your help. I would definitely recommend haart to anyone who is looking for the right home.

      Suzanne Richardson, February 2016
    • Tenant Testimonial

      Everything was so easy and straightforward
      I just wanted to drop you an email to say thank you for helping me find the right home for me and the girls at such a sensitive time for us. You made everything so easy and straightforward and, I have to say I didn't feel pressured and any point; as other agents have made me feel. You also never minded going back again and again for me to see the property and also when I had my three girls with me. Really excited to move in this weekend and I know that if I need you, I can just call without feeling like I am pestering. Anyway thanks again Foz for everything, you really did go the extra mile.

      Sarah & the Girls, January 2016
    • Tenant Testimonial

      Excellent service - Highly recommended
      Just wanted to drop you an email to say a very big thank you for all your help with first of all, finding us a wonderful house which totally suits our needs, keeping us informed every step of the way with what was happening and making it happen. The service you provided was excellent and I would most certainly recommend you to others. Once, again, thanks very much.

      Wendy Lapworth, November 2015
    • Tenant Testimonial

      Wouldn't hesitate to recommend you in future
      Thank you for all your support in the last few months in helping us find a suitable home. Both you and Erin always kept us up-to-date on available properties and dealt with any follow up promptly. We would not hesitate to recommend your services and would be happy to call upon on you all in the future. Many thanks.

      Semmy Sparks, November 2015
    • Tenant Testimonial

      I didn't ever feel like just a sale or a number
      Can I just take this opportunity to thank you and your team for the support given to us during the recent move. It's been a stressful time and knowing that Foz in particular has been on top of everything throughout the process has been a comfort. He has been fab at working with my neuroses about the process and very quickly picked up on the fact that I have no patience; he has never not returned my calls has always and kept me informed of what's going on. Moreover, his negotiations with the landlords about the rental price worked brilliantly in our favour. I have always steered clear of brand style estate agents as I felt that they lack the personal touch that the smaller agencies tend to have. However with all of your team I haven't ever just felt like a sale or a number, thank you so much.

      Katie Sumner, October 2015
    • Tenant Testimonial

      Knew the job inside out. Thank you for your help
      Thank you for helping me and my mum look for properties. You were extremely helpful and kept us updated regularly. My mum said you were very well spoken and knew your job inside out. In future, when needed I will definitely be using yourselves as my agents and will be recommending you to others. Thanks again.

      Laura Mullen, October 2015
    • Tenant Testimonial

      Your flexibility and support helped us greatly
      I just wanted to let you know that we have moved in to the Bridge Wharf property last weekend - the move was relatively easy, and now we are settling in. We would like to say thanks you for your flexibility and quick help when we requested viewing on a one hour notice for the property and then for pushing the letting approval through so quickly. As you know we had very little time to find a suitable house and arrange the move as I sold my place and had to move out quickly. So your flexibility and support helped us greatly and is so much appreciated. Many thanks again.

      Erika Toth, September 2015
    • Tenant Testimonial

      I'd definitely recommend haart to everyone
      Thanks for your hard work in helping me find this place and securing this tenancy. After a tough few days moving, I'm now settled in and extremely happy with everything you have done to help me achieve this and I would definitely recommend haart estate agents in Shepperton to everyone in the future. Thanks again for all your help.

      Michael Keogh, August 2015
    • Tenant Testimonial

      Excellent and efficient work - Many thanks
      We wanted to give some very good feedback about you. Your work has been both excellent and efficient for the rental of our new home. You have been able to take care and solve the problems that we had at the beginning, you were also contactable out of office hours. The service we received was very good; it has been a pleasure working with you in renting our house. Many thanks again for everything.

      Pedro Villacreces, July 2015
    Contact us


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