I was dealt with honestly at all times
I used haart Tooting to sell my flat and was really impressed with the level of service. Graeme obviously has a great deal of experience and an in-depth knowledge of the local property market. He was able to provide me with comparison properties sold over the years and advised me what Tooting buyers were looking for so I could adapt my property accordingly.Graeme suggested a guide price and open day, something I would not have considered normally. At each stage, I was kept informed of progress and feedback, some constructive, some critical, but all the time I was dealt with honestly, I felt Graeme and his team were always working for me. More than can be said for the other agent, also marketing my property, when it came to feedback they said one viewer only wanted a top floor flat. My flat was top floor; another only wanted a flat with a lift. My block had a lift! Once you had an offer, I asked the position of the purchaser, I was given an immediate answer, they were first time buyers, which lender and branch they were using and how much they'd borrowed. This enabled me to make an informed decision about the purchaser and position. I also received an offer from the other agent; I asked the position of their buyer and was told it was good. They had not checked anything, as it turned out they needed to mortgage 2 properties to proceed and one of the joint buyers was out of the country for two weeks. During my sale a problem came to light and Michaela was very proactive chasing the managing agent, mine and the buyers solicitor, to get all the information to see the sale through. She liaised with everyone and kept them in the loop. Without her; I have no doubt the sale would have fallen through. It was touch and go in the end, but she held it all together and we exchanged and completed the same day. She even went the extra mile; read the meters and collected the post as it was unoccupied. I have absolutely no hesitation in recommending haart Tooting to anyone.
Mr M Foxhollow, May 2016