haart, covering Grantham

Nicky, Nicky, Nicky, this lady is seriously a credit to your company. I bought the house I am in now through Nicky three and a half years ago, she was great then and has been even more so with the traumatic sale of my parents' house recently.Always helpful, always friendly and supportive when things weren't always going quite to plan. But this also has to be said about Nicky's colleagues as well. I have been a hassle to all of them over the last 6 months I'm afraid but yes, they are all brilliant. I cannot thank them enough. Mark Shadbolt, May 2015

Dear Tracey, I am writing to express my thanks to you and Nikki for all your help and support throughout our recent sale. As we are elderly and have not been well you have both shown us empathy. You have guided us through the whole process with the solicitors and given us regular updates. I will miss speaking to you both and seeing your jolly faces. I would recommend both you and haart to friends and family with no hesitation as you have become like family to us. Mr & Mrs Page, June 2015

When we decided to sell our house we were unsure as to which estate agents to use. We did speak to a number of agents and decided to go with haart. Right from the start we were kept well informed and had the vibe of such a friendly company especially Nikki and Tracey, which was of great importance to us. Both my husband and I knew that if we had any queries or problems we could just phone the branch and all would be resolved, which believe me is a huge relief. All the ladies there just couldn't do enough for you. I would totally recommend haart to anyone who is thinking of buying/selling their house. Louise Short, July 2015

Nicole of haart at Grantham got a sale just hours after taking our instruction, arranged for the solicitors to be appointed and they did a first class job with the conveyancing and kept me informed throughout the process. Thank you all for a job exceptionally well done. Mr & Mrs M Dockrill, July 2015

I would just like to thank all the team at haart in Grantham and especially Nikki for all their involvement in selling of our house. Whilst it took a little while to sell, the dedication from Nikki and the team has been fantastic, I am so pleased I chose haart to sell my property. I do not have a bad word to say, I have found Nikki to be very dedicated, honest, helpful, very friendly and supportive throughout the selling process. Nikki has kept me up to date throughout and at times when I thought the house would not sell, Nikki was very positive, we had many viewings and although feedback was not always given from the viewers, Nikki and the staff would always let me know either way. I would just like to say once again a big thank you for making it a pleasant experience. I would thoroughly recommend them to everyone. Sonia Sharman, February 2015

I can't say enough about the great service we have received from haart Grantham. This is the second time we have used them and if anything the service just gets better.Both Tracey and Nikki can't do enough to help from start to end and I would not use any other agents if I was to buy or sell in this area again. Buying or selling with the team at haart was a pleasure and I would recommend them to anyone. Fiona Ross, July 2015

I would like to pass my appreciation to all at haart and in particular to Nikki and Tracey for their superb assistance given to my daughter Rosanna and myself, in the selling of my property. I unfortunately complicated the issue by being in Sri Lanka for the duration of the sale. Time differences and my working hours there delayed things on my part; the ladies went the extra mile to accommodate this factor. Their combined diligence and assistance made this a swift and relatively painless operation. I fully recommend haart, Grantham branch to anyone selling or buying property in the area.Ladies, my personal thanks to you for a job very well done. Mark Gale, March 2015

A very difficult time for all the family as the property was my late parent's house that needed to be sold. My sister was struggling to let the property go as it had been our family home for 60 years and we had all grown up there. We contacted haart and agreed to put the property on the market as I believed you would get the best price possible. Nicole and Tracey were brilliant, kind, understanding and full empathy for myself and my sister at this difficult time. Nikki gave me weekly updates explaining the process step by step and keeping the process simple for us. I would have no hesitation in recommending haart to my friends, work colleagues and neighbours. The girls at the Grantham really are a credit to haart. Raymond Simmons, February 2016

Our experience with haart in Grantham was brilliant from start to finish. The passion and drive they had to sell our property was obvious from our first meeting with them. Our move was particularly complicated as we were living away from the property. haart were more than happy to regularly check the property in our absence. They were always at the end of the phone, constantly professional, efficient and reassuring when unexpected complications arose! Nothing was too much for them and we can't thank them enough for all they have done. They really went above and beyond. Nikki especially was exceptional in her customer service. Even when unexpected hiccups arose we were put at ease knowing Nikki was on the case. Thank you haart. Mr A & Mrs R Kingdon, June 2015

I found the experience in selling my home through haart very relaxing and stress-free; as they did all I required without delay or problem. I know you can name any one person, but for me, I think that would be unfair as I felt that whoever I spoke to whenever I rang the office or when receiving calls, it was always with a friendly greeting and someone who was very helpful. Now all complete, I would like to express my thanks to all the staff at the Grantham office for all their help in the sale of my home. Many thanks and best wishes. Roy Allen, January 2016

I would like to say a huge thank you to Nikki and Tracy for their hard work in making the sale of my property run smoothly. Their ongoing communication skills have kept me updated at every stage of the sale. Both have always been available if I needed any assistance with anything regarding the sale. They have always been polite and happy to give on going support. I would and have recommended haart to friends and family, as Nikki and Tracy have been brilliant all the way through the sale. Deborah Bishop, May 2015

We used haart to sell my mother's house after she moved into a care home. We chose haart because of their positive and enthusiastic initial impression and were very happy with their approach and professionalism throughout the sale process. They kept us fully updated by phone and email and we really couldn't have asked for more from them. We dealt with Tracey, Nikki and Nicole at Grantham and would happily recommend them to all. Mrs W Wilkinson, September 2016

Dear Nikki, may we take this opportunity to express our appreciation of all the hard work you and Tracy have put in to enable the sale of our property. Sally and I wanted to take the opportunity of writing to you to thank you for your kind assistance and professionalism throughout the sales process. As you will remember the house was our investment property and we were keen to sell it but not at any price. This became apparent when the first offer came in and you managed to reflect our views and the buyer increased their offer. This demonstrated to us that it was not just about getting a sale at any price so well done. With the number of questions to be answered and some delays between those answers being provided by solicitors we were very concerned at the potential for the whole thing to fall apart. We have to say that the process was not without its challenges and delays but, with your expertise, friendly and goodhearted nature, you were able to hold the whole thing together and we finally achieved the sale. So in conclusion Nikki, we found interfacing with you a real pleasure. The way you and Tracy became personally involved during the negotiations was brilliant and we would recommend you and haart to anybody looking for an excellent estate agent. We would also like to mention Julie, for the excellent way in which she produced the sales brochures and dealt with the initial paperwork and evaluation. Thanks to everybody at haart. John & Sally Simons, June 2015

We chose haart as our estate agents, having used them when we sold a previous property some years ago. We liked the fact that it was the same team of sales personnel because we knew that they had an in-depth knowledge of the local market and also because we were aware of how hard they would work to achieve a sale of our property. The team took great pains to get to know our property because they felt it was unique in the local market. They also ensured that they understood what we were looking for; this was extremely significant, since we eventually sold on a part-exchange basis. At all times during the process, Nicola and Tracey kept us in touch with developments and advised us on the best way to proceed; in fact, our buyers were very complimentary about Nicola and Tracey since they kept in touch with them more than their own estate agents did! We were extremely impressed by the professionalism of the whole team and also by the way they made us feel like valued clients rather than just another sales figure. We would have no hesitation in recommending them to other vendors and have done so several times already. Mr & Mrs Peacock, April 2015

Nicole from the Grantham branch has been absolutely brilliant as has every other member of staff we have dealt with. A big thumbs up to haart. Mr & Mrs R Watkin, February 2016

I recently bought and sold through Grantham haart. Throughout the whole process, Tracey, Nikki, and Nicole were just excellent. The photos and marketing of the property were superb, thank you Nicola as you had secured a buyer within 10 days. Following this, Nikki soon found me a property that I fell in love with, and both deals were secured quickly. Nikki called me every week without fail, and I always looked forward to her call as she is so bubbly and positive, she is a credit to your company. I would not hesitate to recommend haart to my friends and family in the future, knowing that they will be in good hands. Christine Hamilton, June 2015

I just want to say a big thank you to all at haart, Tracey and Nikki have been a great help from start to finish. It was a long drawn out process and both Tracey and Nikki were always there when needed, they gave me lots of help and advice and also answered all my queries straight away. Again thank you both so much for helping in the selling of my house. Chris Swain, July 2015

Nikki, I wanted to take the opportunity of writing to you to thank you for your kind assistance and professionalism throughout the sales process.We were keen to sell one of our investment properties with a sitting tenant. This complicated things as it involved liaising not only with potential purchasers but also with the tenant and our letting agent. We were delighted with the ease at which you and the other staff at haart managed this and made what could have been a nightmare, relatively stress free. The process was not without its challenges and delays but, with your expertise, friendly and goodhearted nature, you were able to hold the whole thing together and achieve the sale.So, in a nutshell, Nikki we found working with you a real pleasure. The way you became personally involved during the negotiations was brilliant and we would recommend you and haart to anybody looking for an excellent estate agent. We would also like to mention your namesake, Nicole, for the excellent way in which she produced the sales brochures and dealt with the initial paperwork and for Tracey for all her help and advice. Mike Taylor, May 2015

Tracey and Nikki from the Grantham branch were excellent and were always honest and open with how the sale was progressing. They were both very personable and at the same time really professional, I really cannot say a bad word about anyone at the Grantham branch, as they were all excellent from start to finish. In my opinion they deserve a medal for the amazing service they gave. Mr & Mrs J Cooney, August 2016

As this was first time we have sold, we had no idea what to do but Tracy and Nicky did everything for us. We would recommend them, they took all the worry from us, they kept us up to date with everything, they were very friendly we could not wish for a better service thank you so much very happy. Ronald Day, May 2015