masonbryant was established in April 2009, by Kay Smith (prev Mason) and Katy Tsigaridies (nae Bryant). This multi-award winning and family run agency is proud to be celebrating its 12th anniversary this year. The industry has certainly changed and evolved but masonbryant have flourished over the years by continually adapting with the times, whilst always offering the same exceptional customer service.
They want you to remain loyal to masonbryant for life, as they understand that today's customers and clients could also be tomorrow's, and therefore the masonbryant team always go that extra mile for everyone.
They know that most clients are looking for an agent who will deliver a professional service, with effective communication at each step of the way, to guide them through the letting process and at a great price.
The masonbryant team pride themselves in getting to know each and every client as much as possible, so they can be sure they know exactly what the type of tenant they are looking for and refer to them at every step to ensure they are happy.
Kay Smith (prev Mason) runs the lettings side of the business and Katy Tsigarides (nae Bryant) runs the sales side. Kay has over 25 years' lettings experience and together with her lettings team - which includes her husband Chris, Zoe King (Senior Letting Consultant), Alison Finney and Katie Farrant (Lettings Consultants) they pride themselves in being friendly, approachable and responsive.
They all attend regular training courses ensuring they keep up to date with the latest legislation. Also, unlike some agents where they have centralized accounts and property maintenance departments in other locations, they deal with everything locally. They will also use your preferred contractors if you have any or use one of their local tried and trusted contractors if not
If something should occur out of office hours, they have out of hours' mobile contact numbers, which all tenants in properties managed by masonbryant are provided with. This means that if a problem occurs with the property over a weekend/bank holiday/evening one of the team can get it dealt with by a trusted contractor and minimizing any potential damage. Both tenants and landlords have all commented on how useful this service is, as they believe not many agents provide this.
K Lettings Ltd t/a masonbryant are proud members of the UKALA (UK Association of Letting Agents), PRS (The Property Redress Scheme), NLA (National Landlords Association) and ihowtz (formerly the Southern Landlords Association), Eastbourne Chamber of Commerce, Federation of Small Businesses. As part of our membership of UKALA we also have Total Loss Client Money Protection for Landlords and Tenants in place, ensuring peace of mind all round.
If you are thinking of letting or renting, then Kay and her team would very much look forward to hearing from you.
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6 Gildredge Road, Eastbourne, BN21 4RL