I just wanted to drop a quick line to say how pleased I have been with the service I have received from Next to buy.From the very start when Jane attended my home to do the market appraisal, I have received service consisting of the upmost professionalism. Your staff have ALWAYS been enthusiastic, friendly and helpful with every phone call I have made, even the silly pointless ones, treated as their priority.Granted my sale happened quickly and was relatively incident free but I believe a lot of this was due to how my house was marketed and your organisation and proactivity in ensuring that matters moved quickly and efficiently. Too often comments are made with regards to poor service, with not enough focus on the people who really make a difference in a customers experience and provide an excellent service. I appreciate that you arent the cheapest but you do get what you pay for and I wouldnt have had it any other way, which is what I will be telling everyone who I hear saying they are about to market their house.I have spoken to many of your staff who have ALL been lovely but the staff members I have dealt with the majority of the time have been Alex, Michael and Claire, for me these deserve particular recognition. Jane was also very honest, trustworthy and efficient in the initial marketing of the house and Angela from Penda has provided excellent financial report.All in all you are a great team, long may the good work continue.