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About us.......
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    Established in 1968, tlc Estate Agents has a long and proud heritage of being Earls Court, Kensington and Chelsea's leading property specialists.

    Having won GOLD in the British Property Awards four years running in 2017, 2018, 2019 & 2020 we are different from other agencies you will have encountered.

    Of course we provide all the property services you would expect from a leading independent agent, including sales, lettings, property management and block management.

    Where we stand out from other agencies is in three key areas:

    We are QUALIFIED

    Unlike many other agents, we take qualifications seriously. All our staff are qualified in their specialisms or working towards it. If you are going to entrust your valuable property to someone to sell, let or manage, you need to have confidence and peace of mind that they are a qualified professional in that sector. With tlc you can.

    We are AWARD-WINNING

    So we've talked the talk, but can we walk the walk? To put it short, yes! tlc was crowned the Best Agent in London in the 2018 British Property Awards and took the top spot in the regional and local categories too. We are also a part of Prime Resi's Top 50 Prime Property Agencies.

    We are COMMUNITY-focused

    tlc is your local agent. We love the area, we live here, we work here and we are sincerely proud of the thriving community we are privileged to work in.

    Developing a sense of community spirit is not easy but we work hard with our fellow residents and businesses to support and run vibrant community initiatives that make this little idyll in London a truly special place to live.

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    Calling all Landlords!

    Finding a tenant is only the beginning! Here at tlc, we recognise that your rental property is one of your biggest assets and ensuring the tenancy is managed correctly is of the utmost importance. This is why we pride ourselves on having only highly qualified Property Managers, dedicated to making sure your tenancy runs smoothly from start to finish.

    Lettings & Rent Collection

    Services included in tlc's fees are:

    • Finding a suitable tenant for the property, subject to contract and references.
    • Applying for and obtaining relevant references and credit checks through an Independent referencing company. We can give no warranties to the suitability of a prospective tenant. In signing the tenancy agreement the landlord or the landlord's agent will be deemed to have seen and accepted any references obtained by tlc on the landlord's behalf.
    • Advise the in going tenant(s) of the procedure for registering with the appropriate services (where applicable) into the tenant's name for supply during the tenancy period.
    • Unless agreed otherwise, we shall negotiate the terms of the tenancy of the property on your behalf on the basis of our standard tenancy agreement. Landlords instructing their own solicitors to prepare Tenancy Agreements are responsible for the resulting fees. tlc will not sign landlord's own tenancy agreements on behalf of the landlord however will sign tlc own Tenancy Agreements on behalf of landlords if requested.
    • Collect one or more months' rent in advance from the tenant at the commencement of the tenancy and we will provide the tenants with standing order mandates in order to ensure regular payments from their bank. We will also collect a tenant's deposit equivalent to 6 weeks rent in accordance with Clause 11. Subsequent rents will be collected and forwarded, once cleared via BACS payment to the Landlords requested account within 7 working days.
    Lettings & Management

    For those who would also like their property managed, in addition to the Rent Collection Service mentioned above, we will also:

    • Arrange and co-ordinate the tenant(s) occupation and vacation of the premises. The check in and check-out of tenants from the property (if applicable) will be arranged through a third party independent company and charged to the Landlord for the check in and the tenant for the check-out. Price list available upon request.
    • Advise tenants to switch all the services (telephone, gas, electricity, water authority if applicable) on their name at commencement of the letting for the period of tenancy. This includes notification to the local authority for council tax purposes. tlc Estate Agents cannot be held liable if services are disconnected or not transferred by the utility companies.
    • We will by pre-arrangement provide property visits twice per year whilst the tenant(s) are in occupation and forward a written report on the condition of the property, listing any problems that have arisen and the action which needs to be taken.
    • Arrange for appropriate tradesmen to effect necessary repairs and decoration
    • We deal with day to day management matters, including minor repairs
    • Pay current outgoings such as rent and any service charges and/or maintenance charges and account to you regularly.
    • Manage the property in the vacant period between tenancies for the maximum period of 1 month or until new terms of business have been agreed. This service terminates in event if property is let to tenants not introduced by tlc.
    • On your instruction obtain any licence or consent that is required from your landlord or their appointed managing agent. If in doubt, please refer to the lease or check with your landlord.
    Deposit

    tlc will collect a deposit from the tenant to safeguard against damage. At the end of the tenancy, we will inspect the property and the costs of any work attributed to the tenant will be deducted from the deposit. Forward the inventory check-out report to the landlord and tenant for action and costing. Refund, or, apportion the deposit as agreed by both the landlord and the tenant, on agreement in writing from both the landlord and tenant.

    Renewals

    tlc renewals department will contact tenants two months prior to the end of the tenancy to ascertain if they wish to renew their tenancy. We will negotiate the extension or renewal of the tenancy including any mutually acceptable rent increase if required and agreed, and prepare the relevant documentation. Prepare the extension documents including drafting any amended or additional clauses agreed between the parties which vary from the terms of the original Tenancy Agreement. Arrange for the extension documents to be signed by the start date of the new Term of the Tenancy and send the signed documents received by us to the relevant party.

    Property Inventory

    tlc recommend landlords have a Full Inventory and Schedule of Condition of your Property prior to any tenant taking occupation. We will check if the tenant wishes to be present at the check-in and that both parties are in agreement with the initial condition of the property.

    At the end of a tenancy the Inventory Clerk will again attend the property and check the original inventory against any damage that may have been caused during the tenancy. It is the check-out report upon which any claims against the deposit are calculated.



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    Calling all Tenants!

    Whether you are upsizing, downsizing or simply fancy a change, moving can be a stressful process. This is why, here at tlc, we pride ourselves on having highly qualified Negotiators with exceptional knowledge, who can guide you through your search and help simplify the complicated paperwork associated with renting a property.

    Offer

    Once you have made an offer on a property we will put this forward to the Landlord and negotiate so that mutually agreeable terms are reached. Once terms have been agreed, subject to Contracts and References, you will be asked for a holding deposit of 2 weeks rent to secure the property and prevent it being shown to other applicants by tlc Real Estate Services Ltd (tlc). In the event the tenancy goes ahead, this amount will be deducted from the final invoice. Should you not proceed with the tenancy or in the instance that your references are not acceptable, you will forfeit this money. In the unlikely event that the landlord does not proceed with the tenancy this money will be refunded less the cost of any referencing fees and any administration charges due (tenancy agreement fee).

    References

    When an agreement has been reached, tlc will ask you to fill in a reference form. When we've had confirmation that your references are suitable, the contract will be drawn up for signing. On the date you move in, you will need 1 month's rent and the further 6 weeks deposit (an administration fee per applicant is also charged). This money must be in cleared funds, i.e., Bankers draft or cash.

    GUARANTORS, STUDENTS & COMPANY LETSDo you need a guarantor?

    If you are a student, or on a low income, a guarantor will be required. The guarantor is normally a member of your family who must prove sufficient means to provide suitable financial checks. This person will be required to sign a legally binding document, which will make him/her responsible for the rent if any tenant defaults.

    Students

    As well as a guarantor to cover your payment, if you are a student, we will need a letter from your college. This also applies to overseas students wishing to rent a property.

    Remember, until contracts are signed and exchange takes place, there is no legal obligation on either side.

    Company lets

    In the case of company lets; a reference form must also be completed. The references will have to satisfy the landlord that the company accounts have profits at the end of a tax year period to cover the rent amount, and that the Director of the firm has the necessary permissions to sign a tenancy agreement.

    Deposit

    Tenants are generally required by the landlord to provide a security deposit (Bond) prior to the commencement of the tenancy in order to secure the landlord's financial position during the tenancy and when it comes to an end.

    The amount of money required for this purpose will vary from letting to letting and is made at the absolute discretion of the landlord, however, tenants should budget to lodge the equivalent of 6 weeks rent. From 6 April 2007, it became law for all landlords to register a tenant's deposit with one of three Government-licensed operators:

    1. The Tenancy Deposit Scheme (TDS)
    2. Tenancy Deposit Solutions Ltd (TDSL)
    3. Deposit Protection Service (DPS)

    This new legislation applies only to all new Assured Shorthold Tenancies (ASTs) commencing on or after 6 April 2007. It also applies to any renewed tenancies where a new (fixed term) tenancy is created after this date. tlc, at renewal stage, will issue new tenancy agreements to both parties, thus requiring the Security Deposit for a tenancy originally created before 6 April 2007, to be transferred to a Deposit Protection Scheme. Tenancy agreement charges are made to a tenant at the point of renewal.

    Deposits collected by tlc for new "let-only" tenancies AND renewals will be passed to our client landlords with a letter requiring them to register and lodge the deposit with their choice of one of the three schemes available. Tenants will then be notified once the deposit is protected.

    Inventory check-in

    On the day of the commencement of the tenancy, an inventory check-in will take place at the landlord's expense. Meter readings will be taken at this time. It is important prior to occupation that you register with all companies to ensure the services are connected.

    During the tenancy

    All appliances on the inventory will be maintained at the cost of the landlord. However, if a serviceman called to a property and reports that the damage was caused by improper use rather than wear and tear, the cost of repair/replacement will be the tenant's responsibility.

    You will be advised whether tlc Estate Agents is managing the property or not. If the landlord is paying for this service you should report any problems to us as they arise in writing lettings@tlclondon.com so that they can be attended too quickly. If we are not carrying out this service, you would need to speak to the landlord directly or any other agent instructed to act on their behalf.

    Inventory checkout

    At the end of the tenancy there will be an inventory checkout, the cost of which the tenant is liable for and is paid prior to moving in to fix the cost and insure a swift deposit return. The property should be in a similar state to when you moved in. Please follow the check-in report carefully regarding professional cleaning of the property and carpets, curtains and other upholstery.

    Utilities

    Part of your agreement with the landlord is for you to pay the utility bills, i.e. gas, electric, council tax, water rates and TV license, unless otherwise agreed. You will be responsible for switching the Council Tax, water, gas, electricity and telephone in the property.

    If the new tenant intends to change suppliers during their tenancy, they must notify us immediately.

    Telephone

    Connections are the sole responsibility of the occupier. The tenant must give sufficient notice when they leave to have the service disconnected.

    TV license

    It is the responsibility of the tenant to obtain a current television license.

    Keys

    A minimum of one set of keys per person will be provided at check-in. If additional sets are required, landlord's consent must be sought and keys will be cut at the tenant's expense.

    Insurance

    During your tenancy, the majority of the landlord's contents are insured by the landlord; however this is not always the case. You should insure your own belongings.

    Our fees

    Permitted Payments as outlined within the Tenant Fees Act

    The tenant could be liable to cover any costs in connection with this tenancy as follows:

    (i) Lost Keys / Key Cutting
    In the event that you lose your keys during the tenancy, you will be liable for the cost of cutting any replacement keys or changing locks. If your property is fitted with security keys, these will need to be cut at a specialist locksmith and could incur high charges than a high street company.

    (ii) Security Devices / Fobs / Controller
    In the event that you lose an alarm control, security fob, mobile thermostat or any similar item relating to the property, you will be liable for the cost of replacing this item. There may also be a cost involved for re-programming the device which the Tenant would also be liable for.

    (iii) Variation of Contract
    In the event that you request a change to the tenancy agreement, for example a change of sharer, The Tenant will be liable for a charge of £50.00 (or reasonable costs if higher than this figure) for the work and administration involved in amending the tenancy agreement. Any requested changes will be subject to the approval of the Landlord.


    If you have any other queries about renting a property please do not hesitate to contact the office on 020 7370 4000.

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    Disclaimer

    The content on this Microsite has been uploaded by tlc Estate Agents , Earls Court. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to tlc Estate Agents , Earls Court. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by tlc Estate Agents , Earls Court. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call tlc Estate Agents , Earls Court on 020 7373 0373.


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      ABOUT US...

      Established in 1968, tlc Estate Agents has a long and proud heritage of being Earls Court, Kensington and Chelsea's leading property specialists.

      Having won GOLD in the British Property Awards in 2017 & 2018, we are different from other agencies you will have encountered.

      Of course we provide all the property services you would expect from a leading independent agent, including sales, lettings, property management and block management.

      Where we stand out from other agencies is in three key areas:

      We are QUALIFIED

      Unlike many other agents, we take qualifications seriously. All our staff are qualified in their specialisms or working towards it. If you are going to entrust your valuable property to someone to sell, let or manage, you need to have confidence and peace of mind that they are a qualified professional in that sector. With tlc you can.

      We are AWARD-WINNING

      So we've talked the talk, but can we walk the walk? To put it short, yes! tlc was crowned the Best Agent in London in the 2018 British Property Awards and took the top spot in the regional and local categories too. We are also a part of Prime Resi's Top 50 Prime Property Agencies.

      We are COMMUNITY-focused

      tlc is your local agent. We love the area, we live here, we work here and we are sincerely proud of the thriving community we are privileged to work in.

      Developing a sense of community spirit is not easy but we work hard with our fellow residents and businesses to support and run vibrant community initiatives that make this little idyll in London a truly special place to live.

    Contact us

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    SELLING...
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      Toby is one of the most qualified Estate Agents in Britain, a Fellow of the National Association of Estate Agents (FNAEA) and an Associate of The Royal Institute of Chartered Surveyors (RICS). He holds a Diploma in Residential Agency from the Federation of Property Professionals, English Literature degree, a Masters in Performing Arts and a Diploma from Tusk School of Business in the United States. All together this has provided the tools and basis for him to become one of Kensington and Chelsea's leading Sales Agents.

      Toby was mentored by his Uncle and Founder of tlc for 6 years as a Sales Negotiator, he bought the business with Jamie Coronna in 2011 and together they took the helm of the family firm.

      Toby holds most of the record £/sq ft sales ever achieved in the area, his face is known throughout Kensington and Chelsea and as if that was not enough, his face has been seen regularly as they property broker and presenter extraordinaire on the US television program House Hunters International and Million Pound Properties.

      Toby and his family have lived in and loved Kensington and Chelsea and they have a special fondness for Earls Court that culminated in Toby receiving the Mayor's Award for outstanding contribution to the community. tlc is now renowned for the community events it both organises and sponsors.

      Alongside Toby is tlc's very enthusiastic sales manager, Eloise Williams, driven negotiator Alex Miller and extremely organised and friendly personal assistant Daryl Woodward not to forget Baxter, otherwise known by his pedigree name, Little Red Prince, who has recently joined the tlc team to take up the role of Chief Office Manager.

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    ADDITIONAL SERVICES
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      BLOCK MANAGEMENT:

      Whether you're an independent freeholder, property management company, developer or residential landlord, tlc Estate Agent's dedicated Block Management team provide an unparalleled service through their extensive experience and expertise.

      We understand that buildings require specialist, highly organised management with a huge helping of personable communication, and we are committed to providing the very best service so that we can help protect the investment that you have in your buildings.

      Get in touch with Jamie Coronna and the tlc team today on 020 7370 4000

      Our Block Management service includes:

      • General repair and maintenance
      • Ground rent collection
      • Company secretarial service for management companies
      • Insurance arrangements including claims handling
      • Major works planning and supervision
      • Service charge administration
      • Staff management (where applicable)
      • Health & safety compliance

      PROPERTY MANAGEMENT:

      tlc Estate Agent's full Property Management services take care of the day-to-day running of your property and gives you peace of mind that we will take care of everything for you. Whether you're a multi-property investor or considering letting a property for the first time, our dedicated Property Management team are highly qualified and trained to make sure all the red tape is taken care of and you can sit back and relax whilst we look after your assets for you.

      Annie, Simon and the team would love to add a little more tlc to your property, so do get in touch with them for a free quotation and more information on annie@tlclondon.com or 020 7370 4000

      Our Property Management service includes:

      • Preparation of tenancy agreements
      • Utility and council tax transfer
      • Rent collection
      • General repair and maintenance
      • Six monthly detailed property inspection
      • Routine repairs from approved contractors
      • Gas, electricity and legionella safety tests
      • Out of hours emergency line
      • Hold keys throughout the tenancy terms
      • Landlord advice on legislation
      • Managing tenancy renewals
      • Renovation works from new bathrooms to full refurbishments

      RFURBISHMENT:

      tlc Estate Agents also have a dedicated refurbishment team who are always on hand to offer exceptional and candid advice to any clients who require our services. With an entire data base full to the brim of reliable and trusted contractors, and a team bursting with energy to ensure that your property and your 'purse' are in reliable and trustworthy hands.

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      Title

      **Reviews**
      • Introduction

        "I have always found Eloise and the team at tlc to be an enthusiastic and driven bunch, with genuine knowledge of how to handle the sales process as well as being professional and diligent throughout"

        "Having dealt with Eloise for many years I can highly recommend her for anyone's property search and/or sale. Her work ethic and attention to detail are unparalleled and she is always extremely communicative and responsive. Unlike other agents I have dealt with, she is also always one step ahead of any issues that may arise, making transactions incredibly smooth and not stressful at all!
        If you are looking to buy or sell make sure to get in touch with this charismatic and charming agent - she won't let you down!"

        "tlc have been my agent of choice for several years. They always respond instantly, and have superb contractors for all kinds of services. They have a kind, personable approach to their customers on both sides of the aisle. I especially enjoyed A Midsummer Nights Dream and The Wizard of Oz, part of Toby Brown's outreach to his long-time neighbours in Earls Court!"

        "If you are looking to buy or sell, look no further than the team at TLC. Eloise's approach is exceptionally professional and she made the process incredibly easy. She is a great communicator, keeping us regularly updated on progress, and was very responsive to question. At a personal level, she's smiley, charismatic, and charming - I couldn't recommend her more".

        "Great experience in working with TLC Estate Agents as our property management agency. They are fast and efficient. Excellent service.
        I would like to specifically call out the great work by Steven Du, who recently "rescued" us after we had an issue with our WC plumbing. After having tried several different plumbers recommended by friends, Steven helped us to connect to the right contacts who not only cleared the blockage in record time but also at an unbeatable price. I wish we had talked to Steven earlier to resolve the situation as it was our only WC and it was blocked for several days. So if ever you have an issue in your flat - Steven is the ultimate agent to help. Steven is truly a life-saver!!"


        "TLC runs a very friendly, efficient and effective property management team. We switched from another managing agency several years ago and found TLC to be streets ahead in terms of being proactive and getting things done and just generally on-the-ball. Their local knowledge is excellent, as are their relationships with contractors. We work mostly with Jamie who is a really nice guy. Paperwork and admin is good, as is communication, and they're willing to stay late for meetings and respond to emails out-of-hours. Definitely recommend."
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by tlc Estate Agents , Earls Court. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to tlc Estate Agents , Earls Court. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by tlc Estate Agents , Earls Court. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call tlc Estate Agents , Earls Court on 020 7373 0373.


      Welcome to tlc Estate Agents , Earls Court

      Title

      Find Us

      Branch address

      8 Hogarth Place,
      Earls Court,
      London,
      SW5 0QT

      Get in touch

      Buying: 020 8012 3277  Local call rate
      Letting: 020 8012 4620  Local call rate
      Tel: 020 7370 4000  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by tlc Estate Agents , Earls Court. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to tlc Estate Agents , Earls Court. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by tlc Estate Agents , Earls Court. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call tlc Estate Agents , Earls Court on 020 7373 0373.