
AWOL, One West Point
4 Victoria Road, North Acton, W3 6FG

Development location
One West Point
4 Victoria Road, North Acton, W3 6FG
Our other developments (1)
North Kensington Gate
123 Scrubs Lane, London, NW10 6QQ
See how residents rate this development
Write a review4.6
52 total reviews
This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.
Some reviewers were offered an incentive for an honest review, regardless of rating
Experience
4.6
Value
4.5
Location
4.7
Facilities
4.3
Management
4.5
Design
4.6
Showing reviews 1–5 of 52
- One West Point, W3
Barry Collins (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Apr 2026
This development review is rated 5.0 out of 5.0. Lovely Place To Live
The development is lovely. A mixture of friendly tenants and really pleasant staff members…particularly Lewis, Nish, Realwan, Hassan & Shane! Dog friendly which is amazing & very clean. The artwork and photography is really amazing throughout the building and is pleasant to look at upon leaving and arriving at home.
Please tell us about the good and bad aspects of living in your local area:
Good location to get to places… but not much around in walking distance… but the area is developing. It’s good that the tube station is within 1 minute walking distance
How has the building management responded to any problems or issues you have raised:
Haven’t had any issues. I lost my key one time and locked myself out another both times the staff were very available and happy to help me out promptly.
Please share one thing (or more) which you wish you had known before you moved in:
The amenities that there would be and how much extra it would cost.
Value
Location
Facilities
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Design
Manager's response5Hi Barry, Thank you so much for your thoughtful review. We are really pleased to hear that you’re enjoying the development, from the welcoming community to the cleanliness and design of the building. It’s great to receive such positive feedback about the team also — we’ll be sure to pass along your kind words. We’re glad you’re making the most of the dog-friendly environment and appreciate the artwork and photography throughout the building. Creating a space that feels both comfortable and visually engaging is something we care deeply about and have worked hard to deliver. It’s also helpful to hear your perspective on the local area. While it may still be developing, we’re pleased that the excellent transport links—particularly the proximity to the tube—are proving convenient. Thank you as well for your honest feedback regarding amenities and associated costs. We understand how important transparency is and will continue working to ensure this information is clearly communicated to future residents. Finally, we’re happy to hear that our team was able to assist you quickly when you needed help—whether it was being locked out or replacing a key. Providing responsive and friendly support is a top priority for us. We truly appreciate you taking the time to share your experience and are glad to have you as part of the community. Many thanks, The AWOL Team
Posted by:
Felicity Young, Head of Group Brand & Communications
Apr 2026
- One West Point, W3
Kavya D (Tenant)
Unverified
Apr 2026
This development review is rated 5.0 out of 5.0. Exceptional living experience with outstanding staff and prime location
I have been living in this development for over 2.5 years now, my first year as a visitor and the second as a proper tenant and I’ve genuinely seen great improvements over time. The design and overall upkeep of the building reflect a high standard of living, and the facilities are truly state-of-the-art. From the gym to the regular classes and events that are organised, there is a clear effort to build not just a residential space but a community. The recently introduced workspace is another great addition and continues that standard of quality. What stands out most to me is not just the facilities, but how well everything is maintained and managed on a day-to-day basis. Whether it is something as simple as plants and paintings across the site, the garbage room or parcel areas, everything is consistently clean and well looked after, special thanks to Mustafa. This level of attention to detail really makes a difference in daily living. The front-of-house and maintenance teams deserve special mention. Louis from the front-of-house team, along with Shane and Paul from the maintenance team, have always been incredibly resident-focused, polite, and approachable. What I particularly appreciate about Louis is the consistency, no matter what time of day you walk in, he always greets residents warmly, asks about your day, and creates a sense of familiarity and comfort that is rare to find. It’s not just about resolving issues, but about how present and engaged he is with residents on a daily basis. It is quite commendable. In terms of operational efficiency as well, the team is extremely responsive. I recall a specific instance where I had an issue with access to the parcel room due to my code not working, and it was an important delivery, Louis, ensured that the issue was resolved within minutes, which I truly truly appreciated. t is rare to find a place that not only offers state-of-the-art facilities but also maintains them with such consistency while pairing that with a genuinely supportive and responsive team. The quality of living here has been excellent, and that is a big reason why I have continued to stay here for over 2.5 years without considering other options, especially because of the people like Louis that manages the space and every inconvenience with such ease and great management, . It has always remained my first choice.
Please tell us about the good and bad aspects of living in your local area:
The location is extremely convenient and well-suited for both professionals, students and visitors. The station is within easy walking distance, making commuting seamless. There is a great Asian supermarket right downstairs, along with Tesco and Sainsbury’s nearby, offering plenty of choice for daily needs. The area also has a good mix of restaurants and cafés, making it easy to step out and find something at any time. Overall, it feels safe, well-connected, and comfortable to live in, with minimal concerns around noise or accessibility.
How has the building management responded to any problems or issues you have raised:
The building management has consistently been very responsive, approachable, and solution-oriented. Any issue I’ve raised whether small, operational, or time-sensitive, has always been acknowledged and addressed promptly. Louis from the front-of-house plays a key role in this; he is always present, approachable, and ensures that concerns are not just heard but followed through efficiently. Beyond general support, he has also been very helpful in guiding residents with things like gym access, memberships, and related queries, making the process seamless.
Please share one thing (or more) which you wish you had known before you moved in:
Due to its location along a main road, there can occasionally be some noise during late evenings and at night, particularly during busier hours.
Value
Location
Facilities
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Design
Manager's response5Dear Kavya, A huge thank you for your lovely review, we are delighted to hear you are enjoying living at One West Point and I shall be sure to pass your kind words onto the team also. We can't thank you enough for being part of the AWOL community here at One West Point, and if you need anything at all going forward don't hesitate to get in touch! Many thanks again, Team AWOL
Posted by:
Felicity Young, Head of Group Brand & Communications
May 2026
- One West Point, W3
Jordan W (Tenant)
Unverified
Mar 2026
This development review is rated 5.0 out of 5.0. Great development
Good design also great artistic sense all over the development excellent gym better than major gym groups own parking and basement multiple lifts no rush our great answer to pretty much everything Great management and great staff special mention to the day team of front of house luis and the whole team always helpful
Please tell us about the good and bad aspects of living in your local area:
A good variety of shops and Westfield nearby Also options in the building such as Tian Tian and Miame cafe
How has the building management responded to any problems or issues you have raised:
Quick action reasonable solution always responsive
Please share one thing (or more) which you wish you had known before you moved in:
Nothing was a surprise everything as promised all great
Value
Location
Facilities
Management
Design
Manager's response5Many thanks for your lovely review Jordan, and we are so happy to hear that you are enjoying living at One West Point!! If there is anything you need during your tenancy with us do not hesitate to contact a member of the AWOL Team.
Posted by:
Felicity Young, Head of Group Brand & Communications
Apr 2026
- One West Point, W3
Pav S (Tenant)
Unverified
Mar 2026
This development review is rated 5.0 out of 5.0. Legacy Point would reccomend
Building is very nicely designed, our flat is spacious and everything is with good modern specs. All facilities you could need were included such as dishwasher and microwave. Front of house staff are excellent, very quick to respond to emails and always helpful.
Please tell us about the good and bad aspects of living in your local area:
Area is well connected, clean and tidy. There is unfortunately a lot of construction going on due to HS2.
How has the building management responded to any problems or issues you have raised:
Yes they have responded promptly and with good effect.
Please share one thing (or more) which you wish you had known before you moved in:
Nothing really, everything was clearly advertised.
Value
Location
Facilities
Management
Design
Manager's response5Dear Pav, Thank you so much for your kind review and your 5 stars, that means so much to us! We are really pleased to hear that you are enjoying living at One West Point and that the team have been on hand and responsive for anything you that need. We are also delighted to hear that the apartment is comfortable and you like the design, and we hope you enjoy all the amenities on offer at the development. If you need anything please do not hesitate to get in touch. Many thanks, Team AWOL
Posted by:
Felicity Young, Head of Group Brand & Communications
Apr 2026
- One West Point, W3
Angi Salinas (Tenant)
Verified resident
This reviewer has been verified as a resident of this development
Feb 2026
This development review is rated 5.0 out of 5.0. Living here has been a joy
I recently moved into this property, and could be happier with my decision. The team is organised, responsive and genuine committed to keeping the building running smoothly. Any questions I had were answered quickly, and the whole move in process felt effortless . Settling into a new place can be stressful, but here it’s been nothing but positive. I already feel at home and I’d absolutely recommend this property to anyone looking for a well managed, reliable and enjoyable place to live
Please tell us about the good and bad aspects of living in your local area:
Since moving to this area I’ve genuinely enjoyed every part of living here. It has great balance of convenience, community and comfort, one of the things I appreciate most is how well everything is connected shops, cafe, parks and transport links quickly grown to love the vibe here
How has the building management responded to any problems or issues you have raised:
Always, very quick answer and they always willing to help
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known how friendly the team is I would have moved here well before
Value
Location
Facilities
Management
Design
Manager's response5Hi Angi, Thank you for taking the time to share your experience and we are delighted to hear that you’ve settled in quickly and feel at home. It’s fantastic to hear that the move-in process was seamless as we understand how stressful moving home can be. It’s great feedback to learn about the team’s responsiveness also as we are committed to keeping everything running smoothly and efficiently, ensuring residents feel supported so we are delighted to hear that you do!! Hearing that the convenience and connectivity of the area, together with the community have enhanced your living experience, plus your positive note about the vibes and amenities means a lot to us. We’re especially happy to hear you’d have chosen us sooner if you’d known how friendly the team is—thank you for that kind insight. If there’s anything else you’d like to see improve or any suggestions for the neighbourhood, please don’t hesitate to share. We’re always listening and looking for ways to enhance your living experience here. Best wishes, The AWOL Team
Posted by:
Felicity Young, Head of Group Brand & Communications
Mar 2026
How we verify reviews
Reviews marked with a green tick show tenants who's residency we have been able to verify. Those that could not be confirmed are marked 'unverified'
These reviews reflect the personal opinions of individual reviewers and residents, not those of Rightmove or HomeViews
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