Caxtons Residential Lettings and Management, Canterbury

Peter Godfrey, Canterbury I have used Caxtons' Residential Lettings service for 10 years and have always found it to be professional and efficient. The service insulates me from day to day issues that arise with tenants and properties, but equally keeps me informed when I need to be involved.

Charles White, Rochester Fantastic ... Thank you Sarah. Can I take this opportunity to thank you for all your help so far. A wonderful company to deal with and we appreciate all you are doing for us in our new home.

Ms Booysen, Rochester Friendly, helpful and kept me informed along the way. Fees were very reasonable and overall great service. Would definitely recommend ...

George Jessel, Canterbury I have been using Caxtons to let our Canterbury properties for over 14 years and they have always acted with great professionalism. The staff - particularly Pat Gore - are friendly, well informed and nothing is too much trouble. I would recommend Caxtons to anyone who is looking for a reliable agent to let their 'Buy to Let' properties and know that they are in safe hands.

Mr S J H, Folkestone Caxtons has managed my student property portfolio for many years. I have been consistently impressed with the personnel and professional level of service that is provided by all members of the student team. I am aware that they manage numerous properties for many landlords and yet, whenever I have a query, they are aware of the situation regarding my property and make me feel like a valued client. I look forward to working with Caxtons for many years to come.

Mrs E Lim, Temple Ewell As a Landlord I find it very reassuring to know that my student properties are being well managed by your Student Lettings team in Canterbury. My husband and I can travel abroad in the certain knowledge that the houses, and tenants, are in safe hands.

Austin Farrugia & Beverley Carter, Rochester We have been renting for several years and the staff at Caxtons has been the best we have ever dealt with. Thank you.

Mr Fry, Halling Excellent service from start to finish. I cannot rate Sarah highly enough. She was very helpful from the start. I would definitely recommend Caxtons. The fees were a fair price for a good job done.

Mr I Howard, Canterbury This is to let you know I have sold this property and my ownership ends on July 17th. I thank you for the excellent care you and your company have provided over the several years that you have been managing my properties. I will really miss our little chats.

Steve Bearman, Welling C axtons has managed a student letting on our property since 2005 and the team has managed to fully let the property with no gaps during this period. We have had a good service from the various members of the team and have found them helpful when we have had to engage trades people to carry out any repairs necessary. We have always been informed promptly of any problems either with the running of the property or if delays will occur in student payment. With the experience and relationship Caxtons has with the University and student environment we would have no hesitation in recommending them to manage properties professionally.

Christina & Nick, Canterbury Dear Pat - we cannot thank you enough for all that you have done for us! You have been a great advisor and advocate, a wonderful communicator, a straight talker, and you have done it all with warmth and often with fun! Thank you sincerely from both of us.

Miss S Robinson, Higham Excellent service. It took approx 2 weeks from viewing the house to receiving the keys to move in. Sarah is lovely, friendly, helpful and very efficient. I would highly recommend Caxton's to friends and family :-)

Joshua Stock, Rainham I would like to say a HUGE thank you Amelia for everything you did for me and Tiffany, you were a great help and a true hero! You made a stressful time very easy to get through, you are a true asset to Caxtons!

Mr R L, Tonbridge I have used the full management services of Caxtons for some years now and they continue to do a very professional job regarding both student lettings and the purchase of suitable property for such lettings. Prospective tenants are fully checked out and guarantees obtained and the rental rates appear satisfactory. Detailed statements and supporting invoices for expenditure are sent quarterly and all monies due are paid directly into my appropriate bank account. I am fully informed regarding any repairs that become necessary from time to time and for major matters proper quotes are obtained for me to evaluate. Tenants' deposits are handled correctly in accordance with legislation as are the gas and electrical certificates. I visit the properties at least twice per year with a member of Caxtons' staff in order to see what needs doing and to discuss what repairs -if any - are down to the tenants. I also insure the properties through Caxtons. All in all a first class service.

Susan Bassett-Myers, Whitstable I came to Caxtons when we bought our first student house in Canterbury in 2003. Acting on their advice, we renovated and complied with all regulations ensuring Caxtons was able to find tenants easily. We grew to have eight rental properties, and thanks to Caxtons, have never had a void period. I have always been guided by their excellent, friendly, and accessible team and have benefited from their thorough knowledge of the local market. Whilst assisting with occasional rental arrears, disputes, and one trashing, Caxtons has provided a solid back-up of practical support and encouragement which is invaluable and on-going. I would not have been able to handle all the properties as a novice landlord without their professional support. Having had some dealings with two other local companies, I would wholeheartedly endorse Caxtons as the best letting agent in Canterbury.

Miss Murray, Rainham Very helpful and friendly. Both my fiancé and I have found the service to be exceptional. We were given first choice on the property and were sent all relevant paperwork very quickly. The property was removed from the website very quickly also, which helped to reassure us that it was ours. Another agent kept on marketing the property and eventually chose someone else, after offering to us. Caxtons did not do this.

Mrs Bet Davies, Norfolk It was with some unease that I decided to let my property on moving to Norfolk, as distance and a busy life-style would make regular checks on it impossible. My fears proved unfounded.... Over a period of 5 years Amanda has found me ideal tenants, made regular inspections, and advised me in advance of maintenance issues that might need attention if the property is to be kept in pristine condition. Necessary repairs have been carried out at reasonable cost; and quotations sought and compared before embarking on any major expenditure. In an emergency, or when I am unobtainable, decisions have been made on my behalf that have always proved wise and effective. Nothing is too much trouble for Amanda. I feel I am receiving a professional service, with high standards being set and maintained throughout.

Mr P Mitchell, Walthamstow, London Caxtons has provided a first class student letting service, which I think is fair to both tenant and landlord. The team is efficient and has ensured that tenants are selected in good time and respect the property they are renting. Based on my experience I would highly recommend Caxtons as a student letting agent.

Mrs Elizabeth Unsworth, Burghfield, Reading I have been a client of Caxtons for a number of years in respect of my residential and commercial properties in Whitstable and would recommend their services as managing agents, without reservation, to owners of both commercial and residential properties. I have always received an excellent service from every member of staff that I have worked with and found that although the team is quite prepared to assume responsibility for the full management of properties, I have always been contacted and involved whenever it has been appropriate. Caxtons is a firm with considerable experience in the market and their advice and guidance has been immensely helpful. However, above all I value the friendly service and attention to detail, which has meant that working with them is a pleasure.