Cray & Norton Estate Agents, Croydon

Our assigned agent, Marcel Ruane was simply outstanding at his job; an excellent communicator he was courteous, dependable, proactive, timely with answers to queries, helpful with advice and he consistently kept us up to speed with developments on our purchase. Although not frequently in touch with Darren Cray, he was able to use his clout to push things when necessary. Other members of staff were easy to communicate with, passed on messages and returned calls as promised. I would not hesitate to work with Cray & Norton on a future purchase/sale. Mrs Wilcox

Marcel is a 'dream' estate agent. As we all know estate agents are oft times spoken about in hushed terms- along with solicitors and traffic wardens-not so Marcel! He is an absolute pleasure to deal with and is one of the most honest people I have ever met. Buying a house is as most of us know- a very emotional and stressful thing to do-not so with Marcel. His efficiency, reassurance and trustworthiness made my experience of buying a house almost pain free. I would recommend Marcel in a heartbeat. Mrs Perkins

Cray and Norton sold our house in Addiscombe for us. They sold it for a great price - with the lowest commission offer we had from local agents. They were professional and courteous in their dealings with us. The best part is that although we had a very difficult chain, they continued to put a huge amount of effort into chasing things up over many months. They'd also always take calls and spend time explaining things and updating you. I would certainly recommend them. Marcel and Darren are both nice guys too. Mr Parker

They were efficient, reliable and made sure that all aspects of the let were dealt with. I would not hesitate to use again, excellent service. Mr Crawford

We had viewed many properties and was getting rather disappointed at not finding what we were looking for when Marcel came to our rescue he had a property which he thought we would be interested in we viewed the property and both of us loved it straight away, our offer was accepted and within 4 weeks we are the proud owners of our new home Marcel was great kept us informed all the way through and made sure everything went smoothly we would definitely use Cray & Norton again and recommend them to others. Thanks Marcel for all your help. Mr & Mrs Bowden