James Kendall, Bedford

The entire team at James Kendall really made selling our house an enjoyable experience. We needed to get our house on the market quickly in order to secure our dream home, Matt came round to value our house and straight away put us at ease and most importantly spoke about doing what was right for us, not what was right for them or trying to talk other estate agents down. Within two days they had created a high-quality video, 3D tour and professional photos. Within 24 hours we had viewings booked in and had sold the following day. As soon as we went with James Kendall they set up a WhatsApp group to keep us informed every step of the way. It's such a simple thing but it really made a difference. No question we raised was too silly, and they always responded quickly and promptly and with good humour too! Sandra worked incredibly hard on our behalf to chase the solicitors and keep us updated on the chain. All in all we couldn't fault the service we received from James and the team. If you are thinking of selling your home, do not hesitate to go with James Kendall. Chris & Natalie Morris - Great Denham.

James and Michael sold our house in Kempston in July 2015, within 2 days being on the market. They were both very professional throughout the process, even though our purchase was a little difficult at times. Nothing was too much trouble and even provided assistance with the property we were purchasing. I highly recommend James Kendall to anyone wanting to sell their property. Thank you to you both.

My house had been on the market for six months with no offers. I contacted James Kendall Estate Agents and they gave me some honest not-really-what-I-wanted-to-hear advice. I did what they suggested, then let them at it. The agreements were all electronic so there was no need for paperwork. My house sold after just one day filled with viewings. I only needed to leave the house once, and I'd got more than the asking price! Once we had the offer, JKES set up a WhatsApp group with all the key people involved in my sale (a highly-skilled admin, the big boss, my charismatic agent, the photographer, the videographer, all sorts of people I never met) so that I was instantly informed of progress at all times. When I contacted my solicitor to arrange the sale of some household items (oven, lawnmower, etc.) I got nowhere for weeks. I tried the JKES WhatsApp group instead and had an agreement from the buyers within half a day. Once the buyers' survey results came in, showing some issues with my house, JKES were helpful, courteous, and professional. They were able to negotiate with me and with the buyers to quickly reach an agreement. I really couldn't fault the service I received. I've bought & sold quite a few houses over the years and this has been my favourite by far. Very impressive, and highly recommended. Stewart Ravenhall - Lavendon

James came to us with a very different sales process to other estate agents - he used an awesome set of photos, videos, 3D tours and copy to engage with prospective buyers online and vet a queue of the best candidates in advance of viewing. This avoided time-wasters and gained a set of strong offers from just one day of back-to-back viewings. The process was very simple and James and his colleagues were always enormously approachable and helpful in guiding us through. It seemed like he was also trusted by the buyers. We would have no hesitation in using them again. Peter & Jacqueline Gorsuch - Goldington

The team at James Kendall really changed my perception of estate agents; no cheesy sales pitch, no hidden costs at the last minute, no radio silence when things got manic - they're a breath of fresh air in a world where good customer service is so often overlooked. The listing process of our home was straightforward and the photos looked very professional - viewings were arranged and managed seamlessly by James & Matt. Once we agreed on a sale and the wheels were in motion, Sandra was absolutely fantastic throughout the entire process through to completion - She kept us well informed at every step and always considered our position whilst trying to keep things moving, especially when we experienced delays and were very nervous - a credit to the company! Having also sold another property with James prior to the most recent sale, I can confirm this was equally as smooth and seamless - this sale was an emotional one as followed a close family member's passing and I was very grateful for James and the team's sensitive approach throughout the process. Overall I would have absolutely no hesitation in recommending James Kendall Estate Agents and cannot commend their customer service, market knowledge and professionalism enough. Amy Emery - Kempston.

Thank you so very much for all your hard work in selling the house for us. As you know I had previously used another Agent and found them useless but I had no problems when you took over, you did all the work and took away all the stress. Once again, thank you. Ms Timmins - Rhineland Way, Brickhill

Thank you for all of your help. Was really quick and easy. Well for me as everything was taken care of by a great team. Friendly and honest service would recommend to anyone 5*

Fantastic advice and service, buyer found within 3 days of listing. All parts of the sale handled brilliantly, and kept informed throughout the process. Highly recommended, will certainly be using next time. Mr Chandi - Ryswick Road, Kempston

Hi James, I wanted everyone to know what a brilliant job you did selling my house! J ames is a no nonsense says it how it is estate agent and it was a pleasure to do business with him. In just two weeks I will have completed on the sale of my house, just can"t beat that!! Thanks James you really are the best! Ms Wall - Rhineland Way, Brickhill

I have sold 8 houses and without doubt James Kendall is the best, most enthusiastic, good value for money and communicative estate agent i have ever used. I would not hesitate recommending the agency. Mr & Mrs Welton - Riverview Way, Kempston

Hi James,Just wanted to say thanks for your hard work on getting our house sold. Was a pleasure dealing with you. Anyone considering using James Kendall Estate Agents, do not hesitate, James sold our house in 11 days for more than what we wanted. He kept both sides of the purchase updated with progress and actively pushed for exchange and completion. We saved money and hassle with the sale of our house and were very pleased with the service.Thanks again Mr & Mrs Gibbs - Littledale Street, Kempston

I had originally used other large estate agents. The service received from them and the price they are prepared to charge is really poor. I was given and introduction to James Kendall and the service I received was great along with a good structured price, I would recommend him to anyone as he gives estate agents a good name for a change.Hard working and honest with good communication.Well done and thanks ! Mr Mayes - Dart Road, Brickhill

Hi James, just wanted to thank you again for all your help and assistance. Would recommend James Kendall Estate Agents to anyone looking to sell their property. The service received is excellent. Miss Knott - Ryswick Road, Kempston

James Kendall has a good record locally in our village. They were noted for getting results quickly. However, I felt they did not have much experience in more expensive properties, so we briefed 3 estate agents and they were the last of the 3 to pitch their services. Despite being a little sceptical of their capability before the pitch, they completely won us over. They had done more preparation, better understood the house and its merits and were orders of magnitude better informed on the role of social media and the internet. They prepared an excellent video that got 28,000 hits within a week. They managed the whole process very smooth and sold our house for a little over the asking price within a couple of weeks. T hey kept us well informed throughout the transaction, which led to a worry-free sale. We cannot recommend them highly enough. Robert & Christine Field - Lavendon.

Estate Agents like no other.Friendly and casual atmosphere though still professional and extremely helpful in every detail customer service , without this 'corporation' like ,concrete ,faceless approach.