Keystone, Ipswich

Keystone were recommended to me by a good friend. From start to finish, Jonathan Webb personally oversaw the sale of our house and provided us with excellent service throughout the process. Updates were also provided regularly and promptly. I would definitely recommend them.

I worked with Jonathan from Keystone on the sale of my Ipswich property and throughout the entire process he was highly professional, extremely response and immensely personable. Selling a house can be fraught with unexpected hurdles, so having someone look after your interests who could not only navigate the challenges, but was a thoroughly decent chap too, made the whole process a pleasure.

This was the second time I have sold my home using Keystone and I cannot recommend every aspect of their service highly enough!Jonathan from the very outset has a calm and extremely experienced approach and guided me through the marketing of the house, while being understanding of my needs and situation at all times.The whole team make you feel like they completely have your best interests at the fore front of all they do.The whole process of selling my home has been seamless and it is very much down to the expertise and guidance along with excellent customer service at all times.Thank you to whole the team!If you are looking for and agent who has you at the centre of what they do, while giving excellent advice and guidance I would totally recommend Keystone to anyone looking for a stress free house move.Many thanks again. I wish I could use you for the next house sale but have moved out of the area.10/10

Recently brought our first home through Keystone, the service we received was brilliant and professional throughout. Dealing with Jonathan Webb, he kept us up to date regularly and took a lot of the stress out of the process. Would highly recommend.

I worked with Jonathan from Keystone on the sale of my Ipswich property and throughout the entire process he was highly professional, extremely response and immensely personable. Selling a house can be fraught with unexpected hurdles, so having someone look after your interests who could not only navigate the challenges, but was a thoroughly decent chap too, made the whole process a pleasure.

As a first time buyer I didn't know what to expect going into this process. The team at Keystone were friendly and approachable and spent time talking me through the process. They kept me updated throughout and I would definitely recommend them to anybody who asked.

My partner and I were first time buyers and bought our property through Keystone. I couldn't recommend Keystone enough for the service they provided, start to finish. A really great team throughout but a special mention to Sally, who was amazing to deal with. Sally was constantly going and beyond to keep us updated and pushing the solicitors to get things moving.

Recently purchased a property via Keystone. They have been exceptional every step of the way. Sally has kept me informed of every detail with a weekly check in. In fact any member of staff I have had contact with have been professional, friendly and efficient. Would recommend Keystone 100%.

Sally and the team at Keystone's have been brilliant while we've been buying our house through them. She has kept us informed all the way through, answered any questions promptly and nothing has been too much trouble. Sally liaised with the vendor, both sets of solicitors and us with ease and efficiency. Would definitely use again and highly recommend. First class.

A very professional estate agent, certainly the most friendly and professional letting agents I have ever met. I would not hesitate in recommending them to anyone. They always sort out issues quickly. Jonathan Bloomfield

Fantastic, professional and personal service provided by Jonathan and his team in the letting dept. Having changed from a national company who's service was very poor, we could not be more delighted (and relieved) in having made the change. Thoroughly recommended if you want your let to be stress free as possible! Paul Deasy

Jonathan from Keystone has been amazingly helpful for me. He cares for his tenants as well as the landlords and knows how to balance the needs of everyone. I wish Keystone IEA every success in the future. Anna Avni

Keystone manage a rental property for me and I have found they provide excellent service to me. The staff are friendly and knowledgeable, responding quickly and effectively to any queries. They make renting a property a simple and stress free experience Nick Winch

As someone renting out a house for the first time ever, on behalf of an older family member, my experience with Keystone IEA has been extremely positive.Jonathan Webb was highly recommended to us as someone who would guide us expertly through the challenging process of renting for the first time.And that is exactly what happened. After meeting him and realising he knew his business inside out, we felt a lot more confident about forging ahead.And as we got further into the process, we met other members of the team who were equally as supportive and knowledgable as Jonathan.They made the process of going from a tentative idea to rent, to actually being fully prepared for a tenant to move in, very easy.The team members we have dealt with have been swift to answer questions and have always been patient and friendly. A highly professional team.If you have the choice, as a landlord, between using this independent estate agent or a larger chain - I would definitely recommend Keystone based on how things went for us.The speed and quality of their communication is superb and all four team members we dealt with were of a high standard professionally.There aren't many businesses these days that can maintain this kind of continuity of customer experience across the team.And if you are a tenant thinking about renting through Keystone, I can tell you they check EVERYTHING and make landlords aware of what they need to do to make properties safe and good to live in.Thank you Jonathan W, Jonathan T, Harvey and Mark - you have all been brilliant.